Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CPL

Charlie Pentol Levy

Financial Services, 1-10 employees

Less than a year

5.0
October 2024

“Fantastic team task tracking”

Pros

I find it easy to use and has been excellent for organizing work and assigning tasks across the team. We rely on it for all of our marketing outreach and it's been incredibly helpful for keeping an eye on task status and overall performance progress for everyone.

Cons

The pricing is definitely on the higher side, although I'd still say it's more or less worth the cost. Bringing a new user onto the platform can also be a bit awkward at times.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
October 2024

“Adaptable workflow”

Pros

It is amazing and the whole platform is user friendly and easy to understand.

Cons

I honestly have not run into any downsides and since it can be adjusted to fit my needs, it has been an excellent choice for me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B

Brent

Writing and Editing, 51-100 employees

Less than a year

5.0
October 2024

“allows better tracking”

Pros

Monday.com has made a big difference in how my team and I stay organized. As it helps us organize projects and handle day to day work more efficiently, while also making us more intentional about how we manage tasks. It's been really useful for tracking progress across different assignments and keeping everyone focused on meeting goals.

Cons

One thing that could be better is the mobile app which seems a bit confusing compared to the desktop version. I'd love to see the app offer the same professional and user friendly experience as the main site.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CM

Christine McKenzie

Computer Software, 11-50 employees

More than a year

5.0
October 2024

“user friendly team collaboration hub”

Pros

The tool gives our team a clean way to manage tasks especially when collaborating asynchronously. The layout is really user friendly and that makes everything feel organized and easy to use.

Cons

there isn't much to complain about. It keeps things simple on the surface, while still offering a powerful backend with automation capabilities when you need them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Law Practice, 1-10 employees

Less than a year

4.0
October 2024

“stand out among others”

Pros

Monday.com stands out for its flexible workflows, decent task tracking across views like Gantt and Kanban and smooth integrations with tools such as Google Workspace. The automation features are a big help when it comes to saving time and improving overall efficiency.

Cons

It takes some time to learn. Its many customization options are powerful but they can feel a bit overwhelming for new users At first and some of the more advanced features are only available on higher-tier plans.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

ICDS

Ian Christian Delos Santos

Consumer Services, 101-500 employees

Less than a year

5.0
October 2024

“Pretty fantastic tool”

Pros

Everything stays well organized and the platform is very simple to use.

Cons

One thing I'd recommend is adding the option to change the font but Aside from that it's a really good system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JG

Josh Gurfinkel

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
October 2024

“tool keep up with us”

Pros

The layout is simple to use and it really helps me stay organized and keep up with what I need to do.

Cons

The thing I seem to be missing is a way to archive tasks once they're finished, unless that option is there and I just have not come across it yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TM

Tanner Marzullo

Sports, 11-50 employees

Less than a year

5.0
October 2024

“User friendly automation win”

Pros

Keeping things organized and setting up automations is really easy with this tool. It's very user friendly and simple to work with.

Cons

I don't have any complaints. It's been super helpful and I'd definitely recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GK

Guy Kastner

Construction, 500+ employees

Less than a year

4.0
October 2024

“Has useful templates”

Pros

Plenty of templates are available to start from and the interface has a simple, clean layout that makes everything feel organized.

Cons

The licensing setup restricted collaboration more than expected which meant some users were stuck with read-only access.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Staffing and Recruiting, 11-50 employees

Less than a year

5.0
October 2024

“Fast support available”

Pros

It is modern and visually appealing and it comes with plenty of tools and resources that make it quick to put together project management boards. On top of that the customer service has been excellent, with fast and helpful responses whenever needed.

Cons

One thing that seems limiting is the lack of flexibility when customizing boards and pages. Users are mostly stuck with its own color scheme and there just aren't many options for changing the overall look and style of a board.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

FA

Freddy Abarzua

Design, 101-500 employees

Less than a year

3.0
October 2024

“Customizable but fragile boards”

Pros

Even with a wide and fairly complex set of features, this one ended up feeling surprisingly easy to use. It was simple to bring coworkers and even outside contractors into the platform and people got comfortable with the tools quickly. It is also highly customizable and overall it was the best ready to use option for what our team needed.

Cons

Well the issue was how easy it was for any user to accidentally throw a board into disarray or even remove entire sections. I had one case where my computer froze and when I clicked again trying to get it to respond, I accidentally removed one of our contractor developers from an assigned section. My team leads also regularly mentioned how fragile the board structure felt since something as simple as adding a new section to an existing board could end up shifting the organization of the whole board.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

3

Functionality

5

CE

Carter Edmondson

Marketing and Advertising, 1-10 employees

Less than a year

4.0
October 2024

“Creative workflows”

Pros

The creative side of it really clicked for me especially being able to build programs and equations that work together alongside the onboarding process.

Cons

Since I am very used to Excel, the formulas and formatting felt familiar but were different enough to throw me off and create some friction.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AG

Allison Gouker

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
October 2024

“integrations makes things better”

Pros

It works well with the other tools our office already relies on which makes everything feel more connected and efficient.

Cons

There's definitely a learning curve at first. With so many features and setup options, figuring out the best way to build things can take time, although that's not really a bad problem to have.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

MBG

Melanie Barreto Gomez

Pharmaceuticals, 11-50 employees

Less than 6 months

4.0
October 2024

“very simple layout”

Pros

I find its interface really appealing, with a simple layout, nice colors and overall good usability.

Cons

I still have not found a way to schedule recurring tasks and the columns feel too wide for my liking.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

ME

mateo echeverria

Marketing and Advertising, 51-100 employees

Less than a year

2.0
October 2024

“pretty messy rollout”

Pros

The platform brings a modern approach to organizing bookings.

Cons

Actually using the full system felt messy because the overall execution was poorly handled.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

4

Functionality

3

MRG

Marco Reyes Garcia

Security and Investigations, 11-50 employees

Less than a year

5.0
October 2024

“quite a powerful crm”

Pros

Its CRM functionality and project management tools are the parts that stand out the most for me.

Cons

The time tracking available for each task feels a bit limited in terms of what it can do.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

IT

Ivonete Tequio

Consumer Goods, 1-10 employees

Less than 6 months

5.0
October 2024

“Excellent project management tool”

Pros

This online platform makes task, project and team management much easier, while also helping to set deadlines and track the entire progress of the process.

Cons

Depending on the size of the board, the platform can end up getting a little slow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

UK

Usman Khawar

Education Management, 11-50 employees

Less than a year

4.0
October 2024

“Workflow boost for small teams”

Pros

Using monday.com really improves the way work gets managed especially in a small business setting. In startups, it's pretty common for people to work in a scattered way and handle things independently without much structure. monday.com helps bring everything together and does a really good job of fixing that.

Cons

Getting started can be a bit overwhelming because there's so much information on the platform at once. New users can struggle to take it all in and I have seen quite a few people give up early while trying to adjust to how it works.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

JO

Jesus Ortiz

Retail, 1-10 employees

Less than a year

5.0
October 2024

“Versatile project management hub - review”

Pros

It's a platform I can use across different devices and it really helps me keep track of my projects and employees.

Cons

I'd like it to have a more user friendly design for those of us who don't know much about computers.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

CA

Chiara Ascari

Food & Beverages, 101-500 employees

Less than a year

4.0
October 2024

“beyond just a CRM”

Pros

I find its versatility a big plus since it offers much more than a basic CRM.

Cons

It is quite expensive compared to competing software.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9