Charlie Pentol Levy
Financial Services, 1-10 employees
Less than a year
“Fantastic team task tracking”
Pros
I find it easy to use and has been excellent for organizing work and assigning tasks across the team. We rely on it for all of our marketing outreach and it's been incredibly helpful for keeping an eye on task status and overall performance progress for everyone.
Cons
The pricing is definitely on the higher side, although I'd still say it's more or less worth the cost. Bringing a new user onto the platform can also be a bit awkward at times.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 11-50 employees
Less than 6 months
“Adaptable workflow”
Pros
It is amazing and the whole platform is user friendly and easy to understand.
Cons
I honestly have not run into any downsides and since it can be adjusted to fit my needs, it has been an excellent choice for me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Brent
Writing and Editing, 51-100 employees
Less than a year
“allows better tracking”
Pros
Monday.com has made a big difference in how my team and I stay organized. As it helps us organize projects and handle day to day work more efficiently, while also making us more intentional about how we manage tasks. It's been really useful for tracking progress across different assignments and keeping everyone focused on meeting goals.
Cons
One thing that could be better is the mobile app which seems a bit confusing compared to the desktop version. I'd love to see the app offer the same professional and user friendly experience as the main site.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christine McKenzie
Computer Software, 11-50 employees
More than a year
“user friendly team collaboration hub”
Pros
The tool gives our team a clean way to manage tasks especially when collaborating asynchronously. The layout is really user friendly and that makes everything feel organized and easy to use.
Cons
there isn't much to complain about. It keeps things simple on the surface, while still offering a powerful backend with automation capabilities when you need them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Law Practice, 1-10 employees
Less than a year
“stand out among others”
Pros
Monday.com stands out for its flexible workflows, decent task tracking across views like Gantt and Kanban and smooth integrations with tools such as Google Workspace. The automation features are a big help when it comes to saving time and improving overall efficiency.
Cons
It takes some time to learn. Its many customization options are powerful but they can feel a bit overwhelming for new users At first and some of the more advanced features are only available on higher-tier plans.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Ian Christian Delos Santos
Consumer Services, 101-500 employees
Less than a year
“Pretty fantastic tool”
Pros
Everything stays well organized and the platform is very simple to use.
Cons
One thing I'd recommend is adding the option to change the font but Aside from that it's a really good system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josh Gurfinkel
Non-Profit Organization Management, 1-10 employees
Less than a year
“tool keep up with us”
Pros
The layout is simple to use and it really helps me stay organized and keep up with what I need to do.
Cons
The thing I seem to be missing is a way to archive tasks once they're finished, unless that option is there and I just have not come across it yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tanner Marzullo
Sports, 11-50 employees
Less than a year
“User friendly automation win”
Pros
Keeping things organized and setting up automations is really easy with this tool. It's very user friendly and simple to work with.
Cons
I don't have any complaints. It's been super helpful and I'd definitely recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Guy Kastner
Construction, 500+ employees
Less than a year
“Has useful templates”
Pros
Plenty of templates are available to start from and the interface has a simple, clean layout that makes everything feel organized.
Cons
The licensing setup restricted collaboration more than expected which meant some users were stuck with read-only access.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Anonymous
Staffing and Recruiting, 11-50 employees
Less than a year
“Fast support available”
Pros
It is modern and visually appealing and it comes with plenty of tools and resources that make it quick to put together project management boards. On top of that the customer service has been excellent, with fast and helpful responses whenever needed.
Cons
One thing that seems limiting is the lack of flexibility when customizing boards and pages. Users are mostly stuck with its own color scheme and there just aren't many options for changing the overall look and style of a board.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Freddy Abarzua
Design, 101-500 employees
Less than a year
“Customizable but fragile boards”
Pros
Even with a wide and fairly complex set of features, this one ended up feeling surprisingly easy to use. It was simple to bring coworkers and even outside contractors into the platform and people got comfortable with the tools quickly. It is also highly customizable and overall it was the best ready to use option for what our team needed.
Cons
Well the issue was how easy it was for any user to accidentally throw a board into disarray or even remove entire sections. I had one case where my computer froze and when I clicked again trying to get it to respond, I accidentally removed one of our contractor developers from an assigned section. My team leads also regularly mentioned how fragile the board structure felt since something as simple as adding a new section to an existing board could end up shifting the organization of the whole board.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
3
Functionality
5
Carter Edmondson
Marketing and Advertising, 1-10 employees
Less than a year
“Creative workflows”
Pros
The creative side of it really clicked for me especially being able to build programs and equations that work together alongside the onboarding process.
Cons
Since I am very used to Excel, the formulas and formatting felt familiar but were different enough to throw me off and create some friction.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Allison Gouker
Health, Wellness and Fitness, 1-10 employees
Less than a year
“integrations makes things better”
Pros
It works well with the other tools our office already relies on which makes everything feel more connected and efficient.
Cons
There's definitely a learning curve at first. With so many features and setup options, figuring out the best way to build things can take time, although that's not really a bad problem to have.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Melanie Barreto Gomez
Pharmaceuticals, 11-50 employees
Less than 6 months
“very simple layout”
Pros
I find its interface really appealing, with a simple layout, nice colors and overall good usability.
Cons
I still have not found a way to schedule recurring tasks and the columns feel too wide for my liking.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
mateo echeverria
Marketing and Advertising, 51-100 employees
Less than a year
“pretty messy rollout”
Pros
The platform brings a modern approach to organizing bookings.
Cons
Actually using the full system felt messy because the overall execution was poorly handled.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
4
Functionality
3
Marco Reyes Garcia
Security and Investigations, 11-50 employees
Less than a year
“quite a powerful crm”
Pros
Its CRM functionality and project management tools are the parts that stand out the most for me.
Cons
The time tracking available for each task feels a bit limited in terms of what it can do.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
7
Ivonete Tequio
Consumer Goods, 1-10 employees
Less than 6 months
“Excellent project management tool”
Pros
This online platform makes task, project and team management much easier, while also helping to set deadlines and track the entire progress of the process.
Cons
Depending on the size of the board, the platform can end up getting a little slow.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Usman Khawar
Education Management, 11-50 employees
Less than a year
“Workflow boost for small teams”
Pros
Using monday.com really improves the way work gets managed especially in a small business setting. In startups, it's pretty common for people to work in a scattered way and handle things independently without much structure. monday.com helps bring everything together and does a really good job of fixing that.
Cons
Getting started can be a bit overwhelming because there's so much information on the platform at once. New users can struggle to take it all in and I have seen quite a few people give up early while trying to adjust to how it works.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Jesus Ortiz
Retail, 1-10 employees
Less than a year
“Versatile project management hub - review”
Pros
It's a platform I can use across different devices and it really helps me keep track of my projects and employees.
Cons
I'd like it to have a more user friendly design for those of us who don't know much about computers.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Chiara Ascari
Food & Beverages, 101-500 employees
Less than a year
“beyond just a CRM”
Pros
I find its versatility a big plus since it offers much more than a basic CRM.
Cons
It is quite expensive compared to competing software.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9