Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

PM

Philippe Miller

Financial Services, 51-100 employees

More than a year

3.0
October 2024

“Strong data handling, awkward usability”

Pros

This platform handles a large amount of data well and works nicely as a project management tool.

Cons

Getting around the platform doesn't feel very user friendly to me.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

WD

Whitney D

Retail, 1-10 employees

Free Trial

5.0
October 2024

“Useful integrations”

Pros

The interface feels very user friendly and the integrations are really useful. I also appreciate how flexible the platform is since it can be adapted to different workflows without much hassle.

Cons

The paid plans are a bit expensive, there's no internet chat and the free version comes with fairly limited features.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

7

AL

Annie Lepine

Marketing and Advertising, 11-50 employees

Less than a year

4.0
October 2024

“fit all our needs”

Pros

Its homepage is detailed yet user friendly which makes it simple to pick the options that fit our needs and assign tasks to the right people on the team or in other departments across the office.

Cons

I especially enjoy using the Gantt timeline view, although I still prefer working with another app overall.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

HK

Hyunjong Kim

Semiconductors, 500+ employees

Less than 6 months

4.0
October 2024

“boosts productivity”

Pros

One thing I really like about monday.com is how much it boosts productivity. Its overall functionality is impressive and adding updates to individual tasks takes very little time which makes it simple to set up automated emails and task flows. The whole team can clearly see what's in the system and track the status of each request, the overall project and every specific task. Another big plus is that it's user friendly enough for everyone to work with comfortably.

Cons

I feel like the mobile app can be a bit challenging to use and takes a while to get familiar with. The integrations and automation section also includes a lot of options which can feel overwhelming when you're trying to choose the right one. Aside from that it has consistently met our expectations and supported our needs for the purpose we use it for.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

DC

David Corriveau

Retail, 1-10 employees

Less than a year

5.0
October 2024

“well designed and simple”

Pros

It has noticeably improved our efficiency, the notifications are really well designed and the platform is simple to use.

Cons

The mobile experience still doesn't feel like the strongest option when working from a phone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DR

Darryl Royo

Consumer Goods, 51-100 employees

More than a year

5.0
October 2024

“Deadline tracking done right”

Pros

Monday.com helps keep deadlines front and center while making it simple to track project statuses. It's a really effective way for teams to collaborate on projects and does a good job of keeping everyone updated and informed.

Cons

One downside is that Excel files or anything similar to spreadsheet formats, don't display properly inside the app. To see the contents accurately, you usually have to download the file first.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SS

Sandeep Sahoo

Computer Software, 1-10 employees

More than a year

5.0
October 2024

“Simple setup, does it all”

Pros

The software is quite user friendly and managing everything in it seems simple and hassle-free.

Cons

I honestly have not run into any real downsides. It seems to cover everything we need completely.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

BO

Brinda Odedra

Non-Profit Organization Management, 11-50 employees

Free Trial

5.0
October 2024

“Powerful workflow visibility”

Pros

A really strong fit for anyone who wants a clear visual view of workflows and projects. There are plenty of options to work with which makes it very flexible.

Cons

Pricing can feel a bit high compared to what the platform offers.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

AH

Aaron Hall

Consumer Goods, 101-500 employees

Less than a year

4.0
October 2024

“No training needed”

Pros

One thing that really helps is the range of workflow views, including Kanban, Gantt charts, timelines and calendars. It makes it much easier to see projects from different angles. The drag and drop setup seems user friendly so teams can start using it without needing a lot of training or onboarding.

Cons

That said for smaller teams or businesses with fairly simple needs, it can come across as a bit too complex or even overwhelming. With so many features and customization options, it may feel like more than you need if all you're after is basic project management.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

CK

Chelcie King

Leisure, Travel & Tourism, 11-50 employees

Less than a year

4.0
October 2024

“Versatile boards for projects”

Pros

Monday.com works well for us as a project task board and the active board setup gives it a spreadsheet-style layout that fits the way we manage work.

Cons

We also rely on the automations for reminders and notifications but they don't always trigger properly. On top of that some subitems fail to appear when a new project is created so they have to be entered manually.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

FC

Francois C

Leisure, Travel & Tourism, 1-10 employees

Less than a year

5.0
October 2024

“this tool is a powerhouse”

Pros

It seems like a very complete project management platform. The Zapier integration adds a lot of flexibility and the interface is clean and simple so even teammates who aren't very technical can use it without much trouble.

Cons

One thing that could be better is the loading speed for dashboards and tables since they can feel a bit slow at times. There's also a 10,000-item limit per board which means you eventually have to split or move items into other boards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

agnes cezar

Computer Games, 51-100 employees

Less than 6 months

5.0
October 2024

“user friendly setup and great performance”

Pros

The interface is very user friendly and getting around the platform is simple too.

Cons

Pricing can be a bit steep for a small team especially since many of the better features are only available on the higher-tier plans.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Computer Software, 101-500 employees

More than a year

5.0
October 2024

“Centralized marketing collaboration wins”

Pros

Having our entire marketing team and every project in one central place has been incredibly valuable. Since we often collaborate across overlapping projects and campaigns, it helps a lot to have everyone documented there along with their status updates, workflow steps and other key details.

Cons

One frustration comes up after the design team finishes a graphic, image or one sheet such as tracking down the final file later can be difficult if you don't remember the exact project details.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

DP

Dylan Powell

Biotechnology, 51-100 employees

Less than a year

5.0
October 2024

“Versatile planning powerhouse”

Pros

Monday.com gives you a powerful interface that works well for all kinds of business needs. It's especially useful for handling goals, schedules and even keeping track of company assets which makes it a very capable platform overall.

Cons

The website definitely takes some time to learn, though that's pretty understandable for a program with this much flexibility and such a wide range of features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

VS

Vanessa Spagnolo

Individual & Family Services, 11-50 employees

Less than a year

5.0
October 2024

“Excellent shift coverage tools”

Pros

The shift coverage request features are really convenient and make scheduling much easier to manage.

Cons

there's nothing to complain about. I love every feature that comes with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR

Sam Roberts

Information Technology and Services, 1-10 employees

Less than a year

3.0
October 2024

“Customizable but overlapping tools”

Pros

One thing I appreciated was how highly customizable it is.

Cons

At the same time the product lineup felt confusing. For instance, sales CRM seemed to offer many of the same functions as the project manager which made it hard to tell which tool I was supposed to use.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

7

Functionality

4

A

Anonymous

Biotechnology, 11-50 employees

Less than a year

4.0
October 2024

“visual tracking keeps projects on schedule”

Pros

As someone who works better visually, keeping up with project workflows and overall progress in it is not a hassle. The training videos are really well done which made getting the whole team onboarded much simpler. It also integrates very well with tools like Slack and Trello which I really appreciated.

Cons

It is a bit on the expensive side and the website does go down from time to time.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

FL

Franko Linares

Higher Education, 51-100 employees

Less than a year

4.0
October 2024

“Excellent task planning”

Pros

An excellent way to organize and manage a large number of tasks across any project. The calendar view is especially useful because it lets you see all upcoming tasks at a glance which makes handling a heavy workload much more manageable.

Cons

I think it would be really helpful to have the option to download the record in PDF format so we can save it on our internal servers as each event is completed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

MB

Martin Bussmann

Chemicals, 500+ employees

More than a year

5.0
October 2024

“Powerful planning works great for teams”

Pros

Having Gantt charts in monday.com has made it much easier for us to plan work and carry out tasks on time. The shared workspace keeps everyone aligned and working together with better coordination. Its dashboards give us clear visibility into project progress so it's possible to catch delays or weak spots early. The automation tools are also very reliable especially for repetitive jobs like task assignment which saves us a lot of time.

Cons

It has been consistently reliable for us and hasn't caused any problems.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RD

Rachel Drake

Real Estate, 51-100 employees

More than a year

5.0
October 2024

“automations saves operational hours”

Pros

One of the best parts of monday.com is how customizable the different board types are and being able to set up automations now makes it even better. It works really well for keeping multiple teams and projects organized and on track.

Cons

The one thing I am not crazy about is having to create a separate board for everything. I'd much rather be able to keep multiple tables with different headers on a single page, although it's possible there's already a feature for that and I just have not come across it yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8