Philippe Miller
Financial Services, 51-100 employees
More than a year
“Strong data handling, awkward usability”
Pros
This platform handles a large amount of data well and works nicely as a project management tool.
Cons
Getting around the platform doesn't feel very user friendly to me.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Whitney D
Retail, 1-10 employees
Free Trial
“Useful integrations”
Pros
The interface feels very user friendly and the integrations are really useful. I also appreciate how flexible the platform is since it can be adapted to different workflows without much hassle.
Cons
The paid plans are a bit expensive, there's no internet chat and the free version comes with fairly limited features.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
7
Annie Lepine
Marketing and Advertising, 11-50 employees
Less than a year
“fit all our needs”
Pros
Its homepage is detailed yet user friendly which makes it simple to pick the options that fit our needs and assign tasks to the right people on the team or in other departments across the office.
Cons
I especially enjoy using the Gantt timeline view, although I still prefer working with another app overall.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Hyunjong Kim
Semiconductors, 500+ employees
Less than 6 months
“boosts productivity”
Pros
One thing I really like about monday.com is how much it boosts productivity. Its overall functionality is impressive and adding updates to individual tasks takes very little time which makes it simple to set up automated emails and task flows. The whole team can clearly see what's in the system and track the status of each request, the overall project and every specific task. Another big plus is that it's user friendly enough for everyone to work with comfortably.
Cons
I feel like the mobile app can be a bit challenging to use and takes a while to get familiar with. The integrations and automation section also includes a lot of options which can feel overwhelming when you're trying to choose the right one. Aside from that it has consistently met our expectations and supported our needs for the purpose we use it for.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
David Corriveau
Retail, 1-10 employees
Less than a year
“well designed and simple”
Pros
It has noticeably improved our efficiency, the notifications are really well designed and the platform is simple to use.
Cons
The mobile experience still doesn't feel like the strongest option when working from a phone.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Darryl Royo
Consumer Goods, 51-100 employees
More than a year
“Deadline tracking done right”
Pros
Monday.com helps keep deadlines front and center while making it simple to track project statuses. It's a really effective way for teams to collaborate on projects and does a good job of keeping everyone updated and informed.
Cons
One downside is that Excel files or anything similar to spreadsheet formats, don't display properly inside the app. To see the contents accurately, you usually have to download the file first.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sandeep Sahoo
Computer Software, 1-10 employees
More than a year
“Simple setup, does it all”
Pros
The software is quite user friendly and managing everything in it seems simple and hassle-free.
Cons
I honestly have not run into any real downsides. It seems to cover everything we need completely.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brinda Odedra
Non-Profit Organization Management, 11-50 employees
Free Trial
“Powerful workflow visibility”
Pros
A really strong fit for anyone who wants a clear visual view of workflows and projects. There are plenty of options to work with which makes it very flexible.
Cons
Pricing can feel a bit high compared to what the platform offers.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Aaron Hall
Consumer Goods, 101-500 employees
Less than a year
“No training needed”
Pros
One thing that really helps is the range of workflow views, including Kanban, Gantt charts, timelines and calendars. It makes it much easier to see projects from different angles. The drag and drop setup seems user friendly so teams can start using it without needing a lot of training or onboarding.
Cons
That said for smaller teams or businesses with fairly simple needs, it can come across as a bit too complex or even overwhelming. With so many features and customization options, it may feel like more than you need if all you're after is basic project management.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Chelcie King
Leisure, Travel & Tourism, 11-50 employees
Less than a year
“Versatile boards for projects”
Pros
Monday.com works well for us as a project task board and the active board setup gives it a spreadsheet-style layout that fits the way we manage work.
Cons
We also rely on the automations for reminders and notifications but they don't always trigger properly. On top of that some subitems fail to appear when a new project is created so they have to be entered manually.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Francois C
Leisure, Travel & Tourism, 1-10 employees
Less than a year
“this tool is a powerhouse”
Pros
It seems like a very complete project management platform. The Zapier integration adds a lot of flexibility and the interface is clean and simple so even teammates who aren't very technical can use it without much trouble.
Cons
One thing that could be better is the loading speed for dashboards and tables since they can feel a bit slow at times. There's also a 10,000-item limit per board which means you eventually have to split or move items into other boards.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
agnes cezar
Computer Games, 51-100 employees
Less than 6 months
“user friendly setup and great performance”
Pros
The interface is very user friendly and getting around the platform is simple too.
Cons
Pricing can be a bit steep for a small team especially since many of the better features are only available on the higher-tier plans.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Computer Software, 101-500 employees
More than a year
“Centralized marketing collaboration wins”
Pros
Having our entire marketing team and every project in one central place has been incredibly valuable. Since we often collaborate across overlapping projects and campaigns, it helps a lot to have everyone documented there along with their status updates, workflow steps and other key details.
Cons
One frustration comes up after the design team finishes a graphic, image or one sheet such as tracking down the final file later can be difficult if you don't remember the exact project details.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Dylan Powell
Biotechnology, 51-100 employees
Less than a year
“Versatile planning powerhouse”
Pros
Monday.com gives you a powerful interface that works well for all kinds of business needs. It's especially useful for handling goals, schedules and even keeping track of company assets which makes it a very capable platform overall.
Cons
The website definitely takes some time to learn, though that's pretty understandable for a program with this much flexibility and such a wide range of features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
7
Vanessa Spagnolo
Individual & Family Services, 11-50 employees
Less than a year
“Excellent shift coverage tools”
Pros
The shift coverage request features are really convenient and make scheduling much easier to manage.
Cons
there's nothing to complain about. I love every feature that comes with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sam Roberts
Information Technology and Services, 1-10 employees
Less than a year
“Customizable but overlapping tools”
Pros
One thing I appreciated was how highly customizable it is.
Cons
At the same time the product lineup felt confusing. For instance, sales CRM seemed to offer many of the same functions as the project manager which made it hard to tell which tool I was supposed to use.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
7
Functionality
4
Anonymous
Biotechnology, 11-50 employees
Less than a year
“visual tracking keeps projects on schedule”
Pros
As someone who works better visually, keeping up with project workflows and overall progress in it is not a hassle. The training videos are really well done which made getting the whole team onboarded much simpler. It also integrates very well with tools like Slack and Trello which I really appreciated.
Cons
It is a bit on the expensive side and the website does go down from time to time.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Franko Linares
Higher Education, 51-100 employees
Less than a year
“Excellent task planning”
Pros
An excellent way to organize and manage a large number of tasks across any project. The calendar view is especially useful because it lets you see all upcoming tasks at a glance which makes handling a heavy workload much more manageable.
Cons
I think it would be really helpful to have the option to download the record in PDF format so we can save it on our internal servers as each event is completed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Martin Bussmann
Chemicals, 500+ employees
More than a year
“Powerful planning works great for teams”
Pros
Having Gantt charts in monday.com has made it much easier for us to plan work and carry out tasks on time. The shared workspace keeps everyone aligned and working together with better coordination. Its dashboards give us clear visibility into project progress so it's possible to catch delays or weak spots early. The automation tools are also very reliable especially for repetitive jobs like task assignment which saves us a lot of time.
Cons
It has been consistently reliable for us and hasn't caused any problems.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rachel Drake
Real Estate, 51-100 employees
More than a year
“automations saves operational hours”
Pros
One of the best parts of monday.com is how customizable the different board types are and being able to set up automations now makes it even better. It works really well for keeping multiple teams and projects organized and on track.
Cons
The one thing I am not crazy about is having to create a separate board for everything. I'd much rather be able to keep multiple tables with different headers on a single page, although it's possible there's already a feature for that and I just have not come across it yet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8