Total 1437 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

RK

Rezaul Karim

Non-Profit Organization Management, 11-50 employees

Less than 6 months

4.0
March 2023

Monday review by Rabbi

Pros

Task Management and Donor Dashboard are valuable for my organization.

Cons

Deployment of Monday with other team members faces constraints.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

6

I

ikbal

Financial Services, 1-10 employees

Less than a year

4.0
March 2023

Revisions made on Monday by a regular user

Pros

Monday's standout feature is its easy customization to suit business needs offering various possibilities for interface customization. The platform ensures real-time monitoring of team projects on web and mobile platforms. Automatic connection to Outlook email would enhance accessibility and notification.

Cons

Explore the software's features during the 30-day trial on Monday.com. After this period planning a budget becomes necessary for continued use across all company services. The absence of set pricing for startups is regrettable.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

V

Valerie

Building Materials, 1-10 employees

Less than a year

5.0
March 2023

User friendly tool to track team performance

Pros

In remote and global team settings Monday.com serves as a simple user-friendly tool that motivates and keeps everyone accountable for project completion.

Cons

A free version would be appreciated as the tool's advanced features make it relatively expensive especially for larger teams.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

AS

Agnes Serwaa

Real Estate, 1-10 employees

More than a year

5.0
March 2023

Powerful tool for project management and team collaboration

Pros

The straightforward interface of Monday.com coupled with the capability to automate recurring tasks is beneficial in the user's opinion.

Cons

Monday.com heavily relies on a stable internet connection posing a drawback in areas with poor connectivity.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

N

Nelson

Information Technology and Services, 500+ employees

More than a year

5.0
March 2023

Teamwork much more efficient

Pros

Monday.com provides a collaborative space for remote work facilitating collaboration file sharing and communication with work teams seamlessly.

Cons

No drawbacks are found in using this tool for marketing sales or even bonds. It proves to be a flexible tool for remote work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

3.0
March 2023

Monday.com Is effective for Project Management

Pros

Monday.com is appreciated for its automation capabilities user-friendliness management features timelines task lists and flexibility.

Cons

More licensing options texting integration and paid plugins are desired.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

L

Lucky

Marketing and Advertising, 1-10 employees

More than a year

4.0
March 2023

Monday.com Review

Pros

The integration of Monday.com with external software streamlines project workflows reducing redundant tasks and unnecessary communication. It ensures everyone stays updated on project developments.

Cons

Monday.com can pose challenges for novice users particularly in tracking multiple dependencies. This becomes more complex with larger projects involving many cards.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

S

sanket

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
March 2023

Improves efficiency of team

Pros

Monday.com a simple team management tool enhances productivity with customization and tracking features.

Cons

Its cost relative to its features may not be suitable for small businesses.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

S

Shannon

Design, 1-10 employees

More than a year

4.0
March 2023

Monday.com Review

Pros

Monday.com simplifies project tracking within a team provided the correct rules are in place. It allows easy creation of forms for team submissions and basic rule setups for project workflows.

Cons

Achieving a highly custom workspace is challenging independently. Hiring an expert familiar with monday.com's quirks is recommended. Workarounds for desired workflows exist but may require time to learn and can sometimes break other rules within your workspace.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

6

S

Sunitha

Program Development, 101-500 employees

More than a year

4.0
March 2023

Great project management tool!

Pros

Visual representation of project progress customizable workflows and a variety of features make Monday.com a preferred choice. The ability to add custom fields enhances information tracking for tasks and projects.

Cons

No major drawbacks are associated with using Monday.com; while some may find it costly the included tools help consolidate multiple SaaS services and save money placing all tools in one place.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

4

I

Ivy

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
March 2023

Great tool for Business

Pros

A great tool for collaborative work ensuring everyone contributes effectively.

Cons

Unsure what changes would be made to this program.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6

F

Flor

Computer Software, 11-50 employees

5.0
March 2023

Intuitive platform for team collaboration.

Pros

Monday.com with its user-friendly interface and mobile version supports project monitoring from anywhere. Its adaptable functions cater to project needs effectively.

Cons

While using the free version features are limited. However those available work well (for 14 days) so purchasing a plan is recommended to access all features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

D

David

Farming, 1-10 employees

More than a year

5.0
March 2023

Monday.com Iser

Pros

While at the City of Madera Monday.com proved invaluable for effective remote task management and notifications. It facilitated seamless document uploading and sharing ensuring project momentum.

Cons

Exploring its numerous features became necessary as we had to utilize several.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

4

LR

Lindsey Raye

Marketing and Advertising, 500+ employees

Less than a year

5.0
March 2023

Monday.com

Pros

Monday played a crucial role in managing numerous ongoing projects with varying turnaround times and approval processes at the City of Madera. It provided transparency within the organization from project creation to completion.

Cons

The abundance of boards or project request dashboards at AMN proved perplexing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

E

Ellen

Consumer Services, 1-10 employees

More than a year

4.0
March 2023

Tool to optimize work

Pros

Among the top software companies Monday.com stands out as a platform allowing customization of workflows according to individual needs.

Cons

Acquiring all the hours from a collaborator lacks an easy and straightforward method.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

K

Katherine

Hospitality, 1-10 employees

Less than a year

5.0
March 2023

Hospitality business user

Pros

Monday.com serves as a centralized repository for recording event information providing the option to add and edit specific details for each event.

Cons

The manual format change (to table view) each time a new event is added is not intuitive.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Ashley

Transportation/Trucking/Railroad, 1-10 employees

5.0
March 2023

Monday is Great

Pros

Managing drivers for our company became notably easy through the user-friendly interface of Monday.com.

Cons

No grievances about monday.com; the free trial was thoroughly enjoyed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

B

Bradley

Hospitality, 1-10 employees

More than a year

3.0
March 2023

Does A Job But Hard To Get Head round

Pros

While possessing all necessary features Monday.com requires users to efficiently locate and utilize them.

Cons

It lacks user intuitiveness and I find navigation challenging.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0
March 2023

Unhelpful Customer Support/Great for Managing Client Projects

Pros

Noteworthy aspects include board layout options task management tracking and a view-only option.

Cons

Customer support proves unhelpful; a notable factor is their non-U.S. or native English-speaking background. Responses often provide incorrect answers reflecting a language barrier. Addressing bilingual and native English-speaking customers requires proficiency in English including proper grammar and spelling. The reliance on templates without thoughtful responses results in frustrating interactions with no resolution.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

K

Kate?ina

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
March 2023

Monday.com Review

Pros

Monday.com proves to be an easy-to-use project management tool with a special appreciation for data visualization and planning features that enhance workflow management and decision-making.

Cons

The absence of Gantt charts within visualization tools is a miss but they can be created by integrating with other software.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

4