Saskia
Restaurants, 500+ employees
“Make Monday.com your first stop of the week”
Pros
Monday.com's ability to maintain everything neatly organized within folders while remaining easily accessible stands out. Among my preferred features are the option to tag colleagues initiate status updates set priorities connect to external applications and design customized documents and templates. The inclusion of a search box greatly aids in quickly locating content. This versatility is invaluable as it caters to everything from individual task management to group task allocation project management and customer relationship management all within a single convenient platform.
Cons
The abundance of options can be overwhelming and I haven't even explored them all. A brief tutorial or onboarding process before we begin using the software would be greatly appreciated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Not Specified, N/A employees
“Project Management using Monday.com”
Pros
We were granted a twoweek free trial with the Pro plan instead of the Basic plan which proved beneficial for new users. This allowed us to thoroughly test various features before making a decision.
Cons
Nonetheless Monday.com still lacks certain features and options compared to other similar software potentially limiting its suitability for enterpriselevel teams or organizations.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Beckie
Non-Profit Organization Management, 51-100 employees
“The best tool for project management”
Pros
Our team relies on Monday.com to maintain project alignment. Both the desktop and mobile versions are userfriendly and the features are intuitive.
Cons
We encountered no issues and we were highly satisfied with the available features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Ayanda
Construction, 11-50 employees
“Monday.com Review”
Pros
The software is straightforward and userfriendly simplifying team member tracking and performance assessment.
Cons
However it lacks the capability to copy and paste lists of data.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, N/A employees
“Use it”
Pros
Monday.com offers multiple project management spaces team communication capabilities templates and automation integrations.
Cons
Some users may struggle with tasks such as creating columns in tasks and the platform might appear slightly complicated for beginners. Additionally there is no free plan available for startups.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, N/A employees
“4 years and looking forwards to many more”
Pros
I had been using Google Sheets to track projects but it became cumbersome. Monday.com imports these sheets and transforms them into wellstructured yet highly customizable boards.
Cons
The templates can be overly intricate for some users but they can be beneficial for those using the platform for different purposes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Shontel
Consumer Goods, 51-100 employees
“Easy to use service”
Pros
I had a fantastic experience with Monday.com. It was effortless to set up for each employee. The vibrant color scheme and the ability to make it visually appealing are excellent. Features like task management and realtime document sharing were particularly valuable.
Cons
The tool might be forgotten if not enforced by the company and some individuals may perceive it as overly managerial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Shauna G
Small Business, 11-50 employees
“Enhanced Project Management and Organization Tool”
Pros
Monday.com has transformed the way I manage my multitude of projects and to-do lists. It provides a visual representation of my projects and allows me to brain dump all my tasks effectively. With this tool, I can set realistic timelines and action plans for various projects and events. The availability of templates is a great feature as it simplifies the process of creating boards that align with my vision, and I can easily customize them from there.
Cons
At times, I tend to delve too much into detail, and the abundance of information can be overwhelming to navigate.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Verified User in Information Technology and Services
Small Business, 11-50 employees
“Improved Collaboration and Sharing Capabilities”
Pros
Monday.com has significantly improved our ability to collaborate and share project updates with clients seamlessly.
Cons
The lack of a default option to duplicate steps between boards means that I have to manually copy and move them, which can be a bit time-consuming.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Anonymous
Medical Practice, 51-100 employees
“Helpful Tool Takes Getting Used To”
Pros
I found it quite handy that once we created a template or track for a project or team member the format became easy to follow. It made it incredibly simple for our colleagues to track progress on any given project. I appreciate the ability to add notes and mention other team members for small tasks or reminders. Additionally the customization options for breaking down project timelines were a plus.
Cons
I wasn't particularly fond of Monday's dashboard it reminded me of a social media app's homepage. While the template options were rich there were so many choices that it felt overwhelming at times and could benefit from simplification.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Anonymous, 500+ employees
“Very flexible and customizable project management software”
Pros
I appreciate how versatile Monday.com is and how we can tailor it to our needs. It offers dashboards for various purposes enabling us to manage tasks projects ideas and documents all within the platform. The integration with data connectors is a valuable addition allowing us to seamlessly link our actions with other tools.
Cons
Getting the hang of Monday.com can be a bit challenging initially as everything seems a bit scattered until you invest some time into it. More inapp guides could be helpful for new users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Marvin
Construction, 11-50 employees
“Monday is a great companion tool”
Pros
Monday has proven to be an excellent companion tool for our construction team. It facilitates project assignment distribution to our estimators automates communications with customers tracks our progress and allows me to design a dashboard that aids in monitoring our goals and achievements.
Cons
While Monday is highly intuitive and userfriendly I would appreciate more options for creating charts within the platform.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Daniel
Marketing and Advertising, 11-50 employees
“Already set time tracker and calendar management”
Pros
Monday.com has been incredibly beneficial for team communication. I particularly enjoy the online time tracker and task prioritization features. The app proves to be highly useful in our workflow.
Cons
While it excels in task collaboration and ease of task prioritization it could improve in the area of project management.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Anonymous, 11-50 employees
“Efficient project management made easy with Monday.com”
Pros
My experience with Monday.com has been largely positive. Its dynamic interface and extensive customization options have significantly improved our project management and team coordination efforts.
Cons
Navigating the advanced features can be overwhelming at times.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Sandra
Security and Investigations, N/A employees
“Monday.com hits the mark”
Pros
Monday.com was easy to customize with a wellthoughtout process flow that felt intuitive. It offered a good range of features.
Cons
Accessing certain options required acquiring Zapier which was a drawback.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Lianne
Writing and Editing, 1-10 employees
“Good for ticket systems”
Pros
Monday.com proved to be a great system for ticketing issues despite a slight learning curve. It made logging issues and receiving appropriate support easy.
Cons
The learning curve was a bit challenging and the platform felt somewhat unintuitive.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Lior
Non-Profit Organization Management, 11-50 employees
“One great Stop Shop”
Pros
Monday.com became our central hub for all organization activities. Its high level of customization allowed us to tailor it to our needs.
Cons
Implementing the system required substantial prework and planning which was resourceintensive.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Eusebio
Internet, 1-10 employees
“Fantastic option for project management with lots of templates”
Pros
Monday.com offers a vast selection of templates for various tasks making it a fantastic choice for project management across different domains. The templates are comprehensive and visually appealing.
Cons
The native Mac application doesn't fully utilize the platform's capabilities and there's a learning curve associated with mastering the tool.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Benn
Arts and Crafts, 500+ employees
“Creativity order and more workflow”
Pros
Monday.com facilitates collaborative work within my team and helps organize projects and tasks effectively. It stands out with its visual appeal and vibrant colors.
Cons
Contacting customer service can be cumbersome and for new users adapting to the platform may take some time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Alyssa
Hospital & Health Care, 500+ employees
“Monday.com is extremely helpful in ordering our projects”
Pros
Monday.com simplifies daily task allocation which is crucial for maintaining order when handling numerous projects. It provides a clear structure for tracking our progress.
Cons
There's a learning curve to fully harnessing the system's capabilities and it's beneficial to invest time in exploring its features.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7