monday.com Software

monday.com Software Reviews

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Total 1767 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Saskia

Restaurants, 500+ employees

5.0
August 2023

Make Monday.com your first stop of the week

Pros

Monday.com's ability to maintain everything neatly organized within folders while remaining easily accessible stands out. Among my preferred features are the option to tag colleagues initiate status updates set priorities connect to external applications and design customized documents and templates. The inclusion of a search box greatly aids in quickly locating content. This versatility is invaluable as it caters to everything from individual task management to group task allocation project management and customer relationship management all within a single convenient platform.

Cons

The abundance of options can be overwhelming and I haven't even explored them all. A brief tutorial or onboarding process before we begin using the software would be greatly appreciated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, N/A employees

4.0
August 2023

Project Management using Monday.com

Pros

We were granted a twoweek free trial with the Pro plan instead of the Basic plan which proved beneficial for new users. This allowed us to thoroughly test various features before making a decision.

Cons

Nonetheless Monday.com still lacks certain features and options compared to other similar software potentially limiting its suitability for enterpriselevel teams or organizations.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

B

Beckie

Non-Profit Organization Management, 51-100 employees

5.0
August 2023

The best tool for project management

Pros

Our team relies on Monday.com to maintain project alignment. Both the desktop and mobile versions are userfriendly and the features are intuitive.

Cons

We encountered no issues and we were highly satisfied with the available features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Ayanda

Construction, 11-50 employees

3.0
August 2023

Monday.com Review

Pros

The software is straightforward and userfriendly simplifying team member tracking and performance assessment.

Cons

However it lacks the capability to copy and paste lists of data.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

A

Anonymous

Not Specified, N/A employees

5.0
August 2023

Use it

Pros

Monday.com offers multiple project management spaces team communication capabilities templates and automation integrations.

Cons

Some users may struggle with tasks such as creating columns in tasks and the platform might appear slightly complicated for beginners. Additionally there is no free plan available for startups.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, N/A employees

5.0
August 2023

4 years and looking forwards to many more

Pros

I had been using Google Sheets to track projects but it became cumbersome. Monday.com imports these sheets and transforms them into wellstructured yet highly customizable boards.

Cons

The templates can be overly intricate for some users but they can be beneficial for those using the platform for different purposes.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

S

Shontel

Consumer Goods, 51-100 employees

5.0
August 2023

Easy to use service

Pros

I had a fantastic experience with Monday.com. It was effortless to set up for each employee. The vibrant color scheme and the ability to make it visually appealing are excellent. Features like task management and realtime document sharing were particularly valuable.

Cons

The tool might be forgotten if not enforced by the company and some individuals may perceive it as overly managerial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

SG

Shauna G

Small Business, 11-50 employees

5.0
August 2023

Enhanced Project Management and Organization Tool

Pros

Monday.com has transformed the way I manage my multitude of projects and to-do lists. It provides a visual representation of my projects and allows me to brain dump all my tasks effectively. With this tool, I can set realistic timelines and action plans for various projects and events. The availability of templates is a great feature as it simplifies the process of creating boards that align with my vision, and I can easily customize them from there.

Cons

At times, I tend to delve too much into detail, and the abundance of information can be overwhelming to navigate.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

VUIITAS

Verified User in Information Technology and Services

Small Business, 11-50 employees

5.0
August 2023

Improved Collaboration and Sharing Capabilities

Pros

Monday.com has significantly improved our ability to collaborate and share project updates with clients seamlessly.

Cons

The lack of a default option to duplicate steps between boards means that I have to manually copy and move them, which can be a bit time-consuming.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

A

Anonymous

Medical Practice, 51-100 employees

5.0
August 2023

Helpful Tool Takes Getting Used To

Pros

I found it quite handy that once we created a template or track for a project or team member the format became easy to follow. It made it incredibly simple for our colleagues to track progress on any given project. I appreciate the ability to add notes and mention other team members for small tasks or reminders. Additionally the customization options for breaking down project timelines were a plus.

Cons

I wasn't particularly fond of Monday's dashboard it reminded me of a social media app's homepage. While the template options were rich there were so many choices that it felt overwhelming at times and could benefit from simplification.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Anonymous, 500+ employees

4.0
August 2023

Very flexible and customizable project management software

Pros

I appreciate how versatile Monday.com is and how we can tailor it to our needs. It offers dashboards for various purposes enabling us to manage tasks projects ideas and documents all within the platform. The integration with data connectors is a valuable addition allowing us to seamlessly link our actions with other tools.

Cons

Getting the hang of Monday.com can be a bit challenging initially as everything seems a bit scattered until you invest some time into it. More inapp guides could be helpful for new users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

M

Marvin

Construction, 11-50 employees

5.0
August 2023

Monday is a great companion tool

Pros

Monday has proven to be an excellent companion tool for our construction team. It facilitates project assignment distribution to our estimators automates communications with customers tracks our progress and allows me to design a dashboard that aids in monitoring our goals and achievements.

Cons

While Monday is highly intuitive and userfriendly I would appreciate more options for creating charts within the platform.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

D

Daniel

Marketing and Advertising, 11-50 employees

5.0
August 2023

Already set time tracker and calendar management

Pros

Monday.com has been incredibly beneficial for team communication. I particularly enjoy the online time tracker and task prioritization features. The app proves to be highly useful in our workflow.

Cons

While it excels in task collaboration and ease of task prioritization it could improve in the area of project management.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Anonymous, 11-50 employees

4.0
August 2023

Efficient project management made easy with Monday.com

Pros

My experience with Monday.com has been largely positive. Its dynamic interface and extensive customization options have significantly improved our project management and team coordination efforts.

Cons

Navigating the advanced features can be overwhelming at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

S

Sandra

Security and Investigations, N/A employees

5.0
August 2023

Monday.com hits the mark

Pros

Monday.com was easy to customize with a wellthoughtout process flow that felt intuitive. It offered a good range of features.

Cons

Accessing certain options required acquiring Zapier which was a drawback.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

L

Lianne

Writing and Editing, 1-10 employees

3.0
August 2023

Good for ticket systems

Pros

Monday.com proved to be a great system for ticketing issues despite a slight learning curve. It made logging issues and receiving appropriate support easy.

Cons

The learning curve was a bit challenging and the platform felt somewhat unintuitive.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

L

Lior

Non-Profit Organization Management, 11-50 employees

4.0
August 2023

One great Stop Shop

Pros

Monday.com became our central hub for all organization activities. Its high level of customization allowed us to tailor it to our needs.

Cons

Implementing the system required substantial prework and planning which was resourceintensive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

E

Eusebio

Internet, 1-10 employees

4.0
August 2023

Fantastic option for project management with lots of templates

Pros

Monday.com offers a vast selection of templates for various tasks making it a fantastic choice for project management across different domains. The templates are comprehensive and visually appealing.

Cons

The native Mac application doesn't fully utilize the platform's capabilities and there's a learning curve associated with mastering the tool.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

B

Benn

Arts and Crafts, 500+ employees

5.0
August 2023

Creativity order and more workflow

Pros

Monday.com facilitates collaborative work within my team and helps organize projects and tasks effectively. It stands out with its visual appeal and vibrant colors.

Cons

Contacting customer service can be cumbersome and for new users adapting to the platform may take some time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Alyssa

Hospital & Health Care, 500+ employees

4.0
August 2023

Monday.com is extremely helpful in ordering our projects

Pros

Monday.com simplifies daily task allocation which is crucial for maintaining order when handling numerous projects. It provides a clear structure for tracking our progress.

Cons

There's a learning curve to fully harnessing the system's capabilities and it's beneficial to invest time in exploring its features.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7