Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FAG

Fray Agustin Garcia

Civic & Social Organization, 1-10 employees

Less than 6 months

5.0
October 2024

“collaborative planning tool”

Pros

It lets you build out the plan for collaborative projects, assign roles and tasks and stay updated on every bit of progress along the way.

Cons

I noticed that the page can take a while to load when several people are making changes at the same time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EA

eman aldairiy

Accounting, 51-100 employees

Less than a year

5.0
October 2024

“Clean result tracking”

Pros

Keeping track of the latest results is very easy with this tool and it makes collecting them feel simple and organized.

Cons

One thing that bothers me is the lack of an option to create recurring tasks which would make repeated work much more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Amanda Coffee

Retail, 1-10 employees

Less than 6 months

5.0
October 2024

“Flexible tools for daily work”

Pros

One thing that really works well is how customizable it is as you can build the tools you need to handle everyday work challenges. It's an excellent project management platform that genuinely helps set teams up for success.

Cons

I don't have any complaints about this app. It's also very affordable for the level of quality it delivers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GM

Gautam Manocha

Writing and Editing, 1-10 employees

Less than 6 months

4.0
October 2024

“boosts productivity!”

Pros

The best parts of monday.com is how customizable the workflows are. It adapts well to different team processes and the visual project tracking makes it much easier to see progress and stay organized.

Cons

The pricing is on the expensive side and a few features can feel more complicated than they need to be.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

AA

Andreea And

Management Consulting, 500+ employees

Less than a year

4.0
October 2024

“user friendly design works well for us”

Pros

It is very user friendly and visually appealing. The bright colors do a really good job of highlighting the areas that need attention or action which makes it easier to stay on top of things.

Cons

A few features still seem less mature than expected especially things like dependency management and RAID logs. There's also a bit of a learning curve when trying to adapt the tool to different ways of working, whether that's agile, waterfall or a hybrid approach.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

LK

Linus Kawuondi

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
October 2024

“Real-time automation boost”

Pros

monday.com makes PPM processes much more efficient with real-time automation which saves time and helps improve productivity.

Cons

Up to this point I have not come across any issues while using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MB

Moise Bompeti

Marketing and Advertising, 11-50 employees

Less than a year

5.0
October 2024

“Responsive support team”

Pros

A real plus here is the customer support, along with the platform's user friendly design and how simple it is to use.

Cons

It isn't independent of an internet connection and above all, it tends to bug quite often.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EM

Elza Menezes

Consumer Services, 500+ employees

Less than a year

5.0
October 2024

“Dynamic dashboards that keep up”

Pros

One feature I get a lot of value from is the dashboard setup which refreshes automatically whenever the source data changes.

Cons

Though its app works well overall but it seems a bit limited when it comes to flexibility. For example, I cannot filter my team's tasks by person and having that option would be really useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

SS

Sydney Stanisz

Computer Software, 11-50 employees

More than a year

4.0
October 2024

“Automation saves hours”

Pros

Setting up new boards has been really helpful for managing projects and handling internal expense submissions. There's also a strong amount of automation available and the integrations with tools like Jira add a lot of value.

Cons

Getting started with it has required a product expert to help us get everything moving. It also hasn't been quick for busy employees to pick up and learn the tool.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

FV

Felipe Villarroel

Staffing and Recruiting, 51-100 employees

Free Trial

3.0
October 2024

“well designed but limited integrations”

Pros

The interface feels very visual and thoughtfully designed. It offers plenty of functionality without making you feel buried under too many options.

Cons

Since it's not as widely known Overall it doesn't offer as many integrations as some other CRMs. Even with that limitation, it's still a good choice.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

5

Functionality

5

TK

Tobi Kudayisi

Financial Services, 101-500 employees

Less than 6 months

5.0
October 2024

“Powerful task management switch”

Pros

Switching to it for task management and project analysis has been a decision we definitely don't regret. It's been a really good fit for the way we work.

Cons

There are a lot of features packed into it so getting familiar with the many settings and options took some time at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

7

JDB

Jackisa Daniel Barack

Human Resources, 11-50 employees

Less than 6 months

3.0
October 2024

“pretty steep learning curve”

Pros

It does a good job of keeping business tasks organized in one workspace and makes collaboration with teammates much more manageable.

Cons

Getting started with it can be difficult At first with a fairly long learning curve and the mobile version feels especially harder to use.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

6

Functionality

6

MB

Morgan Blake

Transportation/Trucking/Railroad, 1-10 employees

More than a year

4.0
October 2024

“Workflows drives daily efficiency”

Pros

Monday.com is very customizable and one thing I really enjoy is how simple it is to duplicate templates and workflows whenever needed.

Cons

This could be user error but there have been quite a few times when someone on our team either doesn't see a notification or may not receive it at all. It might just be a user-side issue, though.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

HB

Hannah Boresow

Marketing and Advertising, 1-10 employees

Less than a year

5.0
October 2024

“Powerful project tracking tools”

Pros

monday.com gives me really useful tools for staying on top of projects and keeping tasks organized.

Cons

At first the interface can feel a bit confusing since there are so many features and options available to work with.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

AG

Amanda G

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

5.0
October 2024

“Customizable tracking powerhouse”

Pros

I recommend this tool every chance I get and have already brought two other companies on board with it. The user friendly design, flexible customization and strong tracking features make it one of my all-time favorite tools.

Cons

There's honestly nothing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LB

Luke Bailey

Education Management, 101-500 employees

Less than a year

5.0
October 2024

“Engaging project management visuals”

Pros

The interface is really well designed and the playful graphics make scheduling and managing projects feel much more engaging.

Cons

One thing it's missing is an internal chat feature!!

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

VH

Van Hemmings

Medical Practice, 11-50 employees

Less than a year

3.0
October 2024

“very plain design”

Pros

Leads were simple to spot and the bold colors helped them stand out.

Cons

The overall design didn't feel very appealing and came across as too much like a spreadsheet.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

7

MC

Maddie Cain

Marketing and Advertising, 101-500 employees

Less than a year

5.0
October 2024

“helps delivers clear results”

Pros

It's flexible enough to be tailored for different teams and use cases which makes it really practical. The email notifications help keep everything on track so nothing gets overlooked and the tech team's update emails make it clear when work has been completed. The automated emails also save a lot of time during day to day tasks.

Cons

Its color coding options are a bit limited so there is not much choice there. Finding specific items can sometimes be tricky because navigation isn't always easy. It would also be much better if user tagging or mentions worked when sending updates by email.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

MG

Mentor Gjylbegu

Civic & Social Organization, 11-50 employees

Less than a year

4.0
October 2024

“Among the best available”

Pros

This is definitely one of the best options on the market for this kind of software.

Cons

At the same time it's also one of the more expensive choices for me and my cooperative.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

MR

Maeve Rutt

Marketing and Advertising, 101-500 employees

Less than a year

5.0
October 2024

“Powerful teamwork platform”

Pros

The platform looks modern, is easy to use and still packs a lot of power. It works really well for team collaboration and keeping everyone aligned.

Cons

One thing that could make it even better would be a custom color picker or at least a broader selection of colors for labels inside the platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10