Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JT

Jack Taggart

Law Practice, 500+ employees

Free Trial

3.0
October 2024

“quite cluttered”

Pros

Being able to monitor several projects at once and assign myself items to complete was really helpful.

Cons

The interface felt a bit too crowded for me to stick with it. I was hoping for something simpler and the features I cared about most were locked behind a paywall.

Rating Distribution

Ease of use

3

Value for money

7

Customer Support

5

Functionality

5

A

Anonymous

Farming, 1-10 employees

Less than a year

5.0
October 2024

“Team collaboration at its best”

Pros

It is an amazing project management tool. It makes team collaboration much better thanks to features like task comments, mentions, file sharing and real-time notifications which help everyone stay updated and aligned.

Cons

Even though it offers powerful capabilities, the pricing can feel quite high especially for small teams or smaller businesses that want access to more advanced features like automations or integrations.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

VP

Vidya Pakir

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
October 2024

“Smooth team collaboration”

Pros

Keeping everyone aligned at work is not a problem but efficient with this platform. Team collaboration runs really well and it helps daily coordination move along without much friction.

Cons

It works well for team collaboration and productivity but its scope feels somewhat limited depending on how much you need it to handle.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

DD

Diego Diaz

Leisure, Travel & Tourism, 1-10 employees

Free Trial

5.0
October 2024

“Better workforce planning”

Pros

This really helps us get the most out of our workforce.

Cons

The project views feel limited depending on the plan you're on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SS

Stephen Small

Internet, 1-10 employees

Less than a year

5.0
October 2024

“Color coded task clarity”

Pros

Being able to organize tasks with different tabs and color coding for my team really helps keep everything clear and well structured so it's much easier to stay on top of things without getting mixed up.

Cons

I honestly have not run into any downsides while using it and nothing negative comes to mind right now since it's been working really well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Christina Soto

Hospitality, 500+ employees

More than a year

5.0
October 2024

“Dashboards keep work organized”

Pros

One of the biggest wins for us has been the shared collaborative workspace which makes it much easier to stay aligned and keep everyone working together throughout our projects. monday.com has also been outstanding when it comes to project planning features, helping us stay focused on the core goals we need to achieve. On top of that the visual dashboards are excellent and give us clear visibility into project activity so we can confidently tell that everything is moving in the right direction.

Cons

It has fully met our needs and we really have not had any complaints at any point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MIS

Mahmudul islam Sopan

Civil Engineering, 51-100 employees

Less than a year

5.0
October 2024

“Organized project tracking win”

Pros

It's been one of the best project management tools I have used because it is so simple to work with. It keeps tasks well organized, makes tracking progress much clearer and helps with communication between team members. If your team tends to be a bit disorganized, it really helps keep projects on track and completed on time. The form builder is also a very useful feature for any team.

Cons

There really have not been any major issues for me. The only thing worth pointing out is the automation feature because one of my subordinates had a hard time learning how to use it properly. It would be helpful if they offered more training or guidance for beginners.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

FS

Farheen Sait

Information Technology and Services, 11-50 employees

Less than a year

3.0
October 2024

“pretty confusing setup”

Pros

The interface looks good and getting started with it doesn't take much effort. Overall it's fairly easy to begin using right away.

Cons

At the same time the navigation and customization settings can be confusing and the pricing structure isn't very clear.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

7

NT

Nirav Tailor

Electrical/Electronic Manufacturing, 51-100 employees

Less than a year

4.0
October 2024

“Useful task tracking”

Pros

Assigning tasks and keeping track of them is pretty easy and it's really useful for managing work.

Cons

One thing I'd improve is the limited visibility of notes.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

SO

Steven Ogaye

Marketing and Advertising, 11-50 employees

Less than a year

5.0
October 2024

“Powerful task management hub”

Pros

This platform works really well for managing tasks and projects. It also does a lot to improve team collaboration and helps everyone work more efficiently.

Cons

At this point I have not run into any issues at all. Everything has been perfect for what I need.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

LP

Laura Perez

Commercial Real Estate, 11-50 employees

Less than a year

4.0
October 2024

“User friendly setup in practice”

Pros

It is very simple to use and teaching our internal team how to use it doesn't take much effort at all.

Cons

One downside is that the CRM isn't built in by default. From what I understand, you need to add it separately as an extension.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

WE

Wylan Ernst

Legal Services, 51-100 employees

Less than 6 months

5.0
October 2024

“Super user friendly navigation”

Pros

Navigating the website is really easy and everything seems simple to find and use.

Cons

I cannot think of anything I dislike about this at this point.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LG

Linet Gakii

Automotive, 101-500 employees

More than a year

5.0
September 2024

“Excellent team collaboration hub”

Pros

monday.com has been an exceptional tool especially with its instant messaging, internal communication and team collaboration features.

Cons

Since using it in 2022 while working as a Finance Intern, I have not run into any drawbacks at all.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

UC

Urgan Chodon

Investment Banking, 500+ employees

Less than a year

4.0
September 2024

“user friendly boards for teamwork”

Pros

The visual boards make project management and task tracking simple and engaging which helps keep everything organized and easier to follow.

Cons

Things can start to feel overwhelming when projects become more complex and setting up automations can take some effort.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

RK

Rolies Koekoek

Hospitality, 11-50 employees

Less than a year

4.0
September 2024

“Powerful business organization”

Pros

It does a really good job of helping organize every part of a business in one place.

Cons

The pricing is on the expensive side especially for smaller companies.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

AR

Ashley Romer

Marketing and Advertising, 11-50 employees

Free Trial

2.0
September 2024

“Limited customization issues”

Pros

This one is fairly easy to use, the interface looks nice and the pricing is reasonable for what the product offers.

Cons

During the trial, the platform performed well Overall but it lacked the flexibility to customize some areas we needed so it ultimately wasn't a good match for our organization and the way our processes work.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

3

Functionality

1

DO

David Oshin

Information Technology and Services, 1-10 employees

More than a year

5.0
September 2024

“Time saving task management”

Pros

A big advantage of monday.com is how much time it saves by removing manual work from tracking, planning and managing tasks.

Cons

I have not run into any issues while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SL

Shahar Levran

Information Technology and Services, 101-500 employees

More than a year

4.0
September 2024

“Flexible works great for teams in practice”

Pros

The tool is pretty easy to set up. Also it is simple to configure, does not require any coding and the point and click interface with drag and drop makes it very user friendly.

Cons

Because the system can be adapted for almost anything, including use as a Service Desk, it also takes quite a bit of setup to get everything working the way you want. Some features are still missing so you sometimes have to come up with creative workarounds.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

PB

pierluigi bonomo

Environmental Services, 500+ employees

Less than a year

4.0
September 2024

“works great for teams”

Pros

I find it fairly simple to use and the timeline is laid out in a clear organized and user friendly manner.

Cons

The work layout can feel a bit confusing and not very well organized At times especially when trying to plan and manage events.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

MM

Mir Mustashin

Construction, 500+ employees

Less than 6 months

4.0
September 2024

“decent workflows for teams in practice”

Pros

One of the best parts of monday.com is how customizable it is so teams can build workflows and views around the way they actually work. It also supports project collaboration really well with task assignments, file sharing and comments all in one place. On top of that the automation tools are a big help for saving time and making day to day work more efficient.

Cons

Its pricing can feel high for individuals and smaller businesses. Setting up and managing larger or more complicated workflows can also take some effort and there are still limits to how far the customization can go.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8