Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

PS

Philip Sundt

Translation and Localization, 1-10 employees

More than a year

4.0
September 2024

“customization that fits anything”

Pros

Monday really stands out for how flexible and customizable it is. I can tailor it exactly to what I need and use it in different ways depending on the purpose which makes it incredibly useful.

Cons

Up to this point I honestly have not run into any drawbacks or limitations even while using the free plan.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

TW

Thomas Waning

Marketing and Advertising, 1-10 employees

Less than a year

4.0
September 2024

“good for daily operations”

Pros

Getting started with Monday was quick and the platform can be tailored in a lot of different ways to match how we work.

Cons

One downside is that it does not handle large amounts of data very well and the integrations with our existing systems are not very smooth unless we use Zapier.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

TN

Tina Nanzala

Marketing and Advertising, 11-50 employees

Less than a year

5.0
September 2024

“Simplifies everything for us”

Pros

Monday.com has been a really effective platform for handling projects and daily tasks. Its flexibility and automation features do a lot to improve collaboration across the team.

Cons

At this point I honestly don't have any dislikes to mention.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

OP

Orla Prelorentzos

Internet, 11-50 employees

More than a year

5.0
September 2024

“Fantastic project works great for teams”

Pros

Using it for both project management and sales has been really easy. Everything seems simple to work with and I have really enjoyed how user friendly the platform is.

Cons

There honestly isn't much to complain about. I have been very happy with all of the functionality it offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
September 2024

“Project tracking we loved”

Pros

It is really easy to use and I absolutely loved it for managing projects. It also worked really well for checking my team's availability and keeping track of what everyone got done during the week.

Cons

You do have to pay if you want to manage your team but Aside from that the platform has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

SC

Saptarshi chakraborty

E-Learning, 101-500 employees

Less than a year

4.0
September 2024

“Task lists stay organized”

Pros

Keeping task lists visible and up to date is simple and it helps a lot with staying organized.

Cons

It can be glitchy At times and the amount of information on the screen can feel a little overwhelming and confusing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

GB

Gisel Bustamante

Libraries, 500+ employees

Less than a year

4.0
September 2024

“Customizable boards that shine”

Pros

It has plenty to offer especially with its attractive and highly customizable board system which is really the standout feature. Another useful touch is the pulse feature since it gives an instant view of a project's status and the workload of each team member.

Cons

One area where it could get better is reporting. It still lacks detailed reporting and putting together ready-made reports can be a bit frustrating.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

AK

Azreen Khan

Security and Investigations, 51-100 employees

Less than a year

4.0
September 2024

“All work works great for teams”

Pros

Keeping official work and all related documents in one platform is really convenient and helps keep everything organized in one place.

Cons

There were some issues with the automation because it didn't always work on the first try. At times I had to trigger it again with another prompt to get it working.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

JB

Jose Brand

Telecommunications, 500+ employees

More than a year

5.0
September 2024

“Custom boards that boost teamwork”

Pros

monday.com has been a fantastic fit because the boards are highly customizable so we can set everything up around exactly how our team works. It also makes real-time communication and collaboration much better which keeps everyone aligned.

Cons

I have not run into any drawbacks with it so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BH

Bora Hosal

Human Resources, 11-50 employees

More than a year

4.0
September 2024

“Versatile for every workflow”

Pros

There are so many ways to use it and it works well for a wide range of tasks.

Cons

Once you start adding a lot more data, the system tends to slow down quite a bit.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Construction, 11-50 employees

Less than 6 months

4.0
September 2024

“Project updates everyone can follow”

Pros

Keeping everyone up to date on the project status is very easy with this tool.

Cons

At times tags and @mentions get missed and there are occasional bugs like that.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

KR

Kyle Roberts

Automotive, 500+ employees

Less than a year

3.0
September 2024

“works slow at times”

Pros

The platform is easy to use and my entire team can work with it without much trouble.

Cons

Performance is a real issue. At times pages take 10 to 20 seconds to load and the system tends to lag quite a bit.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

6

VM

Valentina Maceira

Construction, 11-50 employees

Less than 6 months

5.0
September 2024

“Flexible project management hub”

Pros

Managing several projects at once has been really convenient and the platform can be customized to fit exactly how I work and what I need.

Cons

I have not really run into any major downsides. If anything, entering dates into schedules could be made a bit more user friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JE

Jake Ely

Financial Services, 11-50 employees

More than a year

5.0
September 2024

“works great for our team”

Pros

Working with monday.com has been a big win for our team because the communication tools are excellent and the multi-user workspace lets everyone collaborate on projects from anywhere. Its project reporting is very strong and gives us useful performance insights whenever we need them. The dashboards are also impressive, giving real-time visibility into everything happening across our projects. On top of that the automations help us handle repetitive daily work much faster while cutting down the amount of manual effort involved. The task management features are just as valuable, helping us organize, plan and carry out project tasks efficiently and in the right order.

Cons

At this point I really do not have any complaints. Nothing about it has disappointed us so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JF

Javier Fuente

Consumer Electronics, 11-50 employees

More than a year

3.0
September 2024

“weak mobile app”

Pros

The customizable boards and automation tools do a really good job of keeping everything organized and on track.

Cons

The mobile app still needs work especially when it comes to functionality and the overall user interface.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

6

Functionality

3

SN

Somayeh Najafi

Information Technology and Services, 1-10 employees

Less than 6 months

4.0
September 2024

“user friendly workflows that boost teamwork”

Pros

Its user friendly interface made it simple to navigate and the customizable workflows fit our process really well. The integrations with tools like Slack and Google Drive work well which helps a lot with project management and team collaboration.

Cons

One thing that stood out less positively was the pricing which feels a bit expensive for smaller teams. Also some of the more advanced features take time to learn and a few of them are only available after upgrading.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

HR

Hugues Raulet

Environmental Services, 1-10 employees

Less than 6 months

4.0
September 2024

“Quick setup gets teams started fast in practice”

Pros

Getting up and running is really quick and it takes very little setup to begin using it.

Cons

Customization feels somewhat limited if you need more advanced features later on.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

SK

Sascha Kirschke

Construction, 101-500 employees

Free Trial

5.0
September 2024

“Everything is great”

Pros

Everything has been excellent and I'd gladly use it again. Definitely something I can recommend.

Cons

I honestly cannot say anything bad about it because everything has been top-notch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AM

Arshad Mahomed

Hospitality, 1-10 employees

Less than a year

4.0
September 2024

“Powerful works great for teams”

Pros

The platform has strong functionality and scales really well as needs grow. The API integrations work reliably and the support team has also been very helpful whenever needed.

Cons

Pricing is charged per user so it can become expensive pretty quickly. The system can also feel slow or sluggish At times and there's no agency access for setup unless you're using a paid account.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

NP

Norman Poon

Information Technology and Services, 1-10 employees

More than a year

4.0
September 2024

“pretty easy to setup”

Pros

It is fairly user friendly Overall and it's generally easy to use.

Cons

The project management functionality is amazing but the other areas of the platform still feel like they're being developed and aren't as good yet.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7