Philip Sundt
Translation and Localization, 1-10 employees
More than a year
“customization that fits anything”
Pros
Monday really stands out for how flexible and customizable it is. I can tailor it exactly to what I need and use it in different ways depending on the purpose which makes it incredibly useful.
Cons
Up to this point I honestly have not run into any drawbacks or limitations even while using the free plan.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Thomas Waning
Marketing and Advertising, 1-10 employees
Less than a year
“good for daily operations”
Pros
Getting started with Monday was quick and the platform can be tailored in a lot of different ways to match how we work.
Cons
One downside is that it does not handle large amounts of data very well and the integrations with our existing systems are not very smooth unless we use Zapier.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Tina Nanzala
Marketing and Advertising, 11-50 employees
Less than a year
“Simplifies everything for us”
Pros
Monday.com has been a really effective platform for handling projects and daily tasks. Its flexibility and automation features do a lot to improve collaboration across the team.
Cons
At this point I honestly don't have any dislikes to mention.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Orla Prelorentzos
Internet, 11-50 employees
More than a year
“Fantastic project works great for teams”
Pros
Using it for both project management and sales has been really easy. Everything seems simple to work with and I have really enjoyed how user friendly the platform is.
Cons
There honestly isn't much to complain about. I have been very happy with all of the functionality it offers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Project tracking we loved”
Pros
It is really easy to use and I absolutely loved it for managing projects. It also worked really well for checking my team's availability and keeping track of what everyone got done during the week.
Cons
You do have to pay if you want to manage your team but Aside from that the platform has been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Saptarshi chakraborty
E-Learning, 101-500 employees
Less than a year
“Task lists stay organized”
Pros
Keeping task lists visible and up to date is simple and it helps a lot with staying organized.
Cons
It can be glitchy At times and the amount of information on the screen can feel a little overwhelming and confusing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Gisel Bustamante
Libraries, 500+ employees
Less than a year
“Customizable boards that shine”
Pros
It has plenty to offer especially with its attractive and highly customizable board system which is really the standout feature. Another useful touch is the pulse feature since it gives an instant view of a project's status and the workload of each team member.
Cons
One area where it could get better is reporting. It still lacks detailed reporting and putting together ready-made reports can be a bit frustrating.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Azreen Khan
Security and Investigations, 51-100 employees
Less than a year
“All work works great for teams”
Pros
Keeping official work and all related documents in one platform is really convenient and helps keep everything organized in one place.
Cons
There were some issues with the automation because it didn't always work on the first try. At times I had to trigger it again with another prompt to get it working.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Jose Brand
Telecommunications, 500+ employees
More than a year
“Custom boards that boost teamwork”
Pros
monday.com has been a fantastic fit because the boards are highly customizable so we can set everything up around exactly how our team works. It also makes real-time communication and collaboration much better which keeps everyone aligned.
Cons
I have not run into any drawbacks with it so far.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Bora Hosal
Human Resources, 11-50 employees
More than a year
“Versatile for every workflow”
Pros
There are so many ways to use it and it works well for a wide range of tasks.
Cons
Once you start adding a lot more data, the system tends to slow down quite a bit.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Construction, 11-50 employees
Less than 6 months
“Project updates everyone can follow”
Pros
Keeping everyone up to date on the project status is very easy with this tool.
Cons
At times tags and @mentions get missed and there are occasional bugs like that.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Kyle Roberts
Automotive, 500+ employees
Less than a year
“works slow at times”
Pros
The platform is easy to use and my entire team can work with it without much trouble.
Cons
Performance is a real issue. At times pages take 10 to 20 seconds to load and the system tends to lag quite a bit.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
6
Valentina Maceira
Construction, 11-50 employees
Less than 6 months
“Flexible project management hub”
Pros
Managing several projects at once has been really convenient and the platform can be customized to fit exactly how I work and what I need.
Cons
I have not really run into any major downsides. If anything, entering dates into schedules could be made a bit more user friendly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jake Ely
Financial Services, 11-50 employees
More than a year
“works great for our team”
Pros
Working with monday.com has been a big win for our team because the communication tools are excellent and the multi-user workspace lets everyone collaborate on projects from anywhere. Its project reporting is very strong and gives us useful performance insights whenever we need them. The dashboards are also impressive, giving real-time visibility into everything happening across our projects. On top of that the automations help us handle repetitive daily work much faster while cutting down the amount of manual effort involved. The task management features are just as valuable, helping us organize, plan and carry out project tasks efficiently and in the right order.
Cons
At this point I really do not have any complaints. Nothing about it has disappointed us so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Javier Fuente
Consumer Electronics, 11-50 employees
More than a year
“weak mobile app”
Pros
The customizable boards and automation tools do a really good job of keeping everything organized and on track.
Cons
The mobile app still needs work especially when it comes to functionality and the overall user interface.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
6
Functionality
3
Somayeh Najafi
Information Technology and Services, 1-10 employees
Less than 6 months
“user friendly workflows that boost teamwork”
Pros
Its user friendly interface made it simple to navigate and the customizable workflows fit our process really well. The integrations with tools like Slack and Google Drive work well which helps a lot with project management and team collaboration.
Cons
One thing that stood out less positively was the pricing which feels a bit expensive for smaller teams. Also some of the more advanced features take time to learn and a few of them are only available after upgrading.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Hugues Raulet
Environmental Services, 1-10 employees
Less than 6 months
“Quick setup gets teams started fast in practice”
Pros
Getting up and running is really quick and it takes very little setup to begin using it.
Cons
Customization feels somewhat limited if you need more advanced features later on.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Sascha Kirschke
Construction, 101-500 employees
Free Trial
“Everything is great”
Pros
Everything has been excellent and I'd gladly use it again. Definitely something I can recommend.
Cons
I honestly cannot say anything bad about it because everything has been top-notch.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Arshad Mahomed
Hospitality, 1-10 employees
Less than a year
“Powerful works great for teams”
Pros
The platform has strong functionality and scales really well as needs grow. The API integrations work reliably and the support team has also been very helpful whenever needed.
Cons
Pricing is charged per user so it can become expensive pretty quickly. The system can also feel slow or sluggish At times and there's no agency access for setup unless you're using a paid account.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Norman Poon
Information Technology and Services, 1-10 employees
More than a year
“pretty easy to setup”
Pros
It is fairly user friendly Overall and it's generally easy to use.
Cons
The project management functionality is amazing but the other areas of the platform still feel like they're being developed and aren't as good yet.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7