Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AB

Anwar Berraies

Marketing and Advertising, 101-500 employees

Less than a year

4.0
September 2024

“Color coded boards for teams”

Pros

This tool is easy to use, the color-coding options are really useful and the different boards you can set up work well for team structures and organizing work.

Cons

I feel like its plugin options could be clearer especially when it comes to understanding how to use them according to best practices.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

CS

Chris Spring

Marketing and Advertising, 101-500 employees

Less than a year

4.0
September 2024

“Zapier automation boost”

Pros

Connecting it with Zapier has been really useful for automating tasks and the layout is simple to move around in as well.

Cons

At times boards can take a while to load which makes it feel a bit slow.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

CW

Casey Willis

Media Production, 1-10 employees

Less than a year

5.0
September 2024

“Automation that saves hours”

Pros

The automation tools have been a real game changer for me. Being able to handle repetitive tasks automatically saves me a huge amount of time.

Cons

Some of the more advanced features can feel a little overwhelming at first and take a while to get used to.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

JP

Josh Peat

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
September 2024

“Accountability that keeps projects moving”

Pros

Keeping projects organized feels much simpler with monday.com and it does a really good job of making sure everyone stays accountable for their part of the work.

Cons

The per-seat pricing structure is a bit confusing and could be clearer.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

TL

Tung Le

Construction, 51-100 employees

Less than 6 months

3.0
September 2024

“Less popular document organizer”

Pros

It works as another tool for organizing documents.

Cons

It isn't as popular as other products.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

IL

Ilana Lydia

Entertainment, 1-10 employees

Less than a year

3.0
September 2024

“feature rich but overwhelming”

Pros

There were plenty of features and options built in. It seemed like a tool with a lot of potential especially if I had taken more time to learn it properly and maybe had someone to guide me through it.

Cons

At the same time it felt overwhelming and wasn't something I could pick up quickly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

JW

Jesse Wang

Religious Institutions, 1-10 employees

Less than a year

5.0
September 2024

“Clear workflow for teams”

Pros

Whenever my small team needs direction, this really helps remove the confusion around what step comes next in the process.

Cons

I cannot point to any real downside besides wishing it were cheaper. It's a little frustrating that you sometimes have to buy seats in blocks of five.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AAM

Arjay Angelo Mariano

Food Production, 51-100 employees

Free Trial

4.0
September 2024

“Flexible workflows drives daily efficiency delivers clear results”

Pros

Monday.com offers a user friendly interface along with strong customization options for tracking tasks and projects. The visual layout makes it simple to manage workflows and work together with a team.

Cons

The pricing plans can feel limiting especially for smaller teams that need more advanced features. A few integrations could also work better.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

CC

Chris Cartwright

Marketing and Advertising, 51-100 employees

Less than a year

5.0
September 2024

“Clear work tracking”

Pros

I can quickly see each of my work items along with the time for every single one which makes staying on top of everything really convenient.

Cons

When I add too many charts to the main dashboard, it can start to feel sluggish and respond more slowly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

PD

Phil Dodd

Marketing and Advertising, 101-500 employees

Less than a year

4.0
September 2024

“Powerful automations saves operational hours simplifies project flow”

Pros

The automation tools make our workflows much more manageable. The interface is also easier to work with and I can build reports and dashboards that let me monitor activity in real time.

Cons

Support can be a bit basic At times but it hasn't been a major problem.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

DB

Daniella Boylan

Marketing and Advertising, 101-500 employees

Less than a year

4.0
September 2024

“Time tracking keeps projects on schedule”

Pros

Keeping tabs on cases and the hours spent on each one is really useful.

Cons

Sometimes it can be slow or have issues and connecting boards could be easier too. Setting up widgets also seems like it should be simpler.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

MW

Molly Whittick

Marketing and Advertising, 101-500 employees

Less than a year

4.0
September 2024

“simple setups gets teams started fast”

Pros

There's a lot of flexibility in the different setups you can build and the level of personalization is a big plus.

Cons

It does glitch from time to time. It would also be helpful to have quicker access to the timer that's currently running.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

SA

Saul Allerton

Marketing and Advertising, 51-100 employees

Less than a year

4.0
September 2024

“Flexible workflows drives daily efficiency across all tasks”

Pros

One thing I really like is how open the functionality is. You can pretty much build whatever you need within its framework and it turns a lot of otherwise boring metrics into something much easier to visualize and work with.

Cons

Once you start adding a lot more into it, though, things can become cluttered and a bit confusing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

MD

Monica Diaz

Construction, 51-100 employees

Less than 6 months

3.0
September 2024

“Helpful task tracking in practice”

Pros

It does a good job of helping me stay on top of tasks and projects.

Cons

When projects get bigger, the platform can start to feel slower.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

6

AM

Ashley Mayo

Hospitality, 11-50 employees

Less than 6 months

5.0
September 2024

“Fantastic automations for teamwork”

Pros

One of the best parts of monday.com is how powerful the automations and customizations are. It does an excellent job of keeping everyone working from the same data and reports which is incredibly important when you want the whole team to stay aligned and up to date.

Cons

The layout could still use some refinement in a few areas. Options like freezing certain columns or adjusting text size would make it more comfortable to view and work with in some situations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AT

Aniruddha Tapkire

Mechanical or Industrial Engineering, 500+ employees

Less than a year

5.0
September 2024

“Project visibility that keeps everyone aligned”

Pros

A quick look at monday.com gives me the status of every project, along with daily and weekly updates which makes staying on top of work much easier. The collaboration tools are also really helpful since the team can share updates and tag specific people to follow up or nudge them on their project tasks.

Cons

One area that feels limited is the reporting. The graph options are pretty basic and I cannot drill down into the level of detail I need unless I build extra metric dashboards or additional cards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Computer & Network Security, 51-100 employees

Less than a year

5.0
September 2024

“Powerful task tracking hub”

Pros

Keeping tasks organized, planning projects and tracking progress all work really well in monday.com.

Cons

I'd still love to see more features built specifically for individual software developers, such as a focus mode.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LD

Laure Denis

Marketing and Advertising, 11-50 employees

Less than a year

4.0
September 2024

“Smooth collaboration for the team”

Pros

It is easy to use and makes team collaboration really convenient.

Cons

The more advanced options aren't very user friendly especially the diagram features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

TM

Thelma Momani

Accounting, 500+ employees

Free Trial

5.0
September 2024

“Helpful for finance”

Pros

This has been really valuable for keeping up with my weekly finances and staying on top of my schoolwork.

Cons

At this point I have not come across anything I dislike about the app since I am still new to it and exploring how everything works.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MN

Magan Norton

Retail, 500+ employees

Less than 6 months

5.0
September 2024

“perfect for daily operations”

Pros

Pretty much everything about it worked for me. It was simple to navigate and easy to use.

Cons

Nothing stood out as a downside. I loved the whole experience and wouldn't change a thing about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10