James Lefley
Staffing and Recruiting, 51-100 employees
More than a year
“Flexible planning works great for teams”
Pros
Right away monday.com stood out for how flexible it is which made it simple to tailor around the way our team works. The project planning and management tools are really productive and help us keep projects running efficiently without unnecessary hassle. Its advanced security features also give us confidence that our project data stays protected at all times. On top of that the reporting tools deliver useful metrics that help us measure performance and spot areas where we can improve.
Cons
there is nothing in it that has fallen short of what we expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Suman Humagain
Computer Software, 11-50 employees
Less than a year
“Workflows drives daily efficiency in practice”
Pros
From the first use it seems very approachable and the interface makes it easy to organize tasks and adjust workflows as needed. The real-time collaboration tools, such as assigning work and tracking progress, help the team stay aligned and get more done. It also makes project management more efficient thanks to its strong integration options with other software.
Cons
Pricing is a little on the expensive side especially for smaller teams or startups. With so many features available, it can take new users a while to fully understand how to use the platform effectively. Performance can also slow down at times when working with larger datasets which impacts overall efficiency.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Baljit Kaur
Education Management, 1-10 employees
Less than a year
“allow us to stay organized”
Pros
One thing that works really well for us is how my team can keep track of all our projects and subprojects in one place without much hassle. The app also comes with a few helpful functions that make it easier to monitor our progress as work moves along.
Cons
The functionality does feel a bit limited At times and it still doesn't compare to having your own custom-built software for managing and tracking projects.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Mark Mcgullin
Marketing and Advertising, 1-10 employees
More than a year
“Simple project coordination”
Pros
Monday.com is a simple tool for coordinating projects with your team.
Cons
That same simplicity ends up being a limitation, though since the automation options in it are very minimal and there are stronger alternatives available.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
6
Functionality
6
Douarou Junior
Music, 1-10 employees
Free Trial
“Teamwork works great for teams”
Pros
Working with the company through this software helps us get the job done well and stay aligned as a team.
Cons
It helps keep all of your projects under control and lets you stay in touch with everything that's going on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
chiara gobitti
Hospital & Health Care, 500+ employees
Less than 6 months
“saves us a lot of time”
Pros
This tool is pretty simple and the large number of tutorials available made the setup process even better. I also really enjoy being able to create automations.
Cons
The automation features still have room for improvement in a few areas especially for things like progress trackers and they could also work better when connecting actions between two boards.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Nidhin Thomas
Wholesale, 51-100 employees
More than a year
“Powerful task tracking”
Pros
Keeping up with jobs and tasks in it is really easy. The integrations are simple to set up and help organize a lot of workflows, like automatically sending welcome emails to customers who join a mailing list.
Cons
At first it can seem pretty complicated. But once you start using it regularly, the tabs and overall processes become much easier to understand and work with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Accounting, 11-50 employees
Less than 6 months
“Visual works great for teams”
Pros
The interface is highly visual, customizable and very attractive which makes the whole platform enjoyable to work with.
Cons
Pricing can climb quickly once you start needing the more advanced features which may be a challenge for smaller teams.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Alex Chaplin
Retail, 500+ employees
More than a year
“All in one team workspace”
Pros
Having everything in one place is a huge plus with monday.com. It brings together task management, time tracking, workflow automation, project management and instant messaging in a single integrated workspace which makes daily work much more organized and efficient.
Cons
I have not run into any issues and I use it on a daily basis.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Divine Ibrahim
Real Estate, 11-50 employees
More than a year
“Teamwork works great for teams in practice”
Pros
It really helps us manage projects and team collaboration effectively.
Cons
It covers our project management needs completely so I don't have any downsides to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Waren Bambini
Religious Institutions, 51-100 employees
Less than a year
“Versatile task management win”
Pros
Keeping track of tasks feels effortless with this platform. It's also versatile and very simple to use which makes managing work much more convenient.
Cons
There is absolutely nothing wrong with it for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda Kennedy
E-Learning, 101-500 employees
Less than 6 months
“Flexible boards for teamwork”
Pros
One thing that really works well for me with monday.com is how it helps me keep my work organized without much hassle. The visual boards let me see everything at a glance and the customization options make it fit the way I manage different projects. It also works really well for collaboration since everyone can stay on the same page and update tasks as things move along. On top of that the notifications help me stay on track without feeling bombarded.
Cons
There is not much I dislike about it but at times the number of features feels a bit overwhelming and can get confusing. It takes some time to fully learn how everything works. Also some of the better features are only available in the more expensive premium plans which is a little disappointing.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Jodi Sinclair
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
“templates speed up team planning”
Pros
There's a lot of flexibility in monday.com and the variety of templates makes it adaptable to different workflows and team needs.
Cons
The pricing structure was harder to understand than expected and the cost went up pretty quickly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Marissa Lilly
Marketing and Advertising, 1-10 employees
Less than 6 months
“Project management favorite”
Pros
Right from the start the overall functionality has been fantastic. It's very simple to use so much so that even my grandson can work with it and that's one of the biggest reasons it has become my go-to choice for project management.
Cons
It may sound cliche but honestly I don't have a single negative thing to say about this software. It has gone beyond everything I bought it for and then some. I am absolutely thrilled with it and have been recommending it to everyone I know!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jeff Norris
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“Customizable team collaboration boost”
Pros
Working together across different items was probably the biggest win for our team. The Google Drive integration was also really helpful and the platform is highly customizable while still having a user friendly interface.
Cons
The downside was getting the payment processed through the third-party vendor that provides discounted software to nonprofits. Because of that, we were stuck on the basic plan and missed out on features like time tracking.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Charlie Hall
Financial Services, 101-500 employees
Less than a year
“deliver clear results”
Pros
One of the biggest strengths is how extensive the automations are and how well the platform scales as our work grows. The interface is very user friendly, the color scheme makes everything clear and there are plenty of data input options to fit different needs. It's incredibly helpful for tracking and quantifying our work and I honestly cannot picture another tool doing it this well. It's also very accessible for people who aren't technical which makes adoption much easier across the team.
Cons
Every now and then automations stop working after an update or when a teammate who owns them leaves. The issues can usually be fixed but the frustrating part is that they tend to happen without any warning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Kurt Risch
Religious Institutions, 1-10 employees
Less than a year
“really amazing tool”
Pros
It is really easy to use and the interface seems user friendly from the beginning. It doesn't take much time to figure out how things work which makes onboarding very simple.
Cons
The only downside is that the paid features feel a little expensive especially for a small business budget.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Jon Anderson
Hospitality, 1-10 employees
Less than a year
“proven helpful for us”
Pros
The tool adapts really well to the way we work and setting it up around our processes was easy. Keeping everything maintained afterward has also been simple. The table view feels much more user friendly than a lot of similar tools and being able to jump between table and Kanban has been especially valuable for our team.
Cons
One limitation is that customizing notifications and task types isn't very flexible unless you move up to a much more expensive plan. The lower-tier plans are definitely missing quite a few features. It also doesn't include a private to-do list option for managing personal tasks that other users cannot see.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Blak Aende
Marketing and Advertising, 11-50 employees
Less than a year
“User friendly task collaboration”
Pros
Right from the start the interface felt very user friendly which makes getting around the platform simple. Managing tasks is also easy and collaborating with others is just as convenient.
Cons
I honestly have not come across anything challenging while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cody Wildermuth
Apparel & Fashion, 500+ employees
Less than a year
“Simple works great for teams in practice”
Pros
The simple setup and quick access are what I enjoy most about using it.
Cons
There's really not much I can point to as a downside.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9