Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JL

James Lefley

Staffing and Recruiting, 51-100 employees

More than a year

5.0
September 2024

“Flexible planning works great for teams”

Pros

Right away monday.com stood out for how flexible it is which made it simple to tailor around the way our team works. The project planning and management tools are really productive and help us keep projects running efficiently without unnecessary hassle. Its advanced security features also give us confidence that our project data stays protected at all times. On top of that the reporting tools deliver useful metrics that help us measure performance and spot areas where we can improve.

Cons

there is nothing in it that has fallen short of what we expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SH

Suman Humagain

Computer Software, 11-50 employees

Less than a year

4.0
September 2024

“Workflows drives daily efficiency in practice”

Pros

From the first use it seems very approachable and the interface makes it easy to organize tasks and adjust workflows as needed. The real-time collaboration tools, such as assigning work and tracking progress, help the team stay aligned and get more done. It also makes project management more efficient thanks to its strong integration options with other software.

Cons

Pricing is a little on the expensive side especially for smaller teams or startups. With so many features available, it can take new users a while to fully understand how to use the platform effectively. Performance can also slow down at times when working with larger datasets which impacts overall efficiency.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

BK

Baljit Kaur

Education Management, 1-10 employees

Less than a year

4.0
September 2024

“allow us to stay organized”

Pros

One thing that works really well for us is how my team can keep track of all our projects and subprojects in one place without much hassle. The app also comes with a few helpful functions that make it easier to monitor our progress as work moves along.

Cons

The functionality does feel a bit limited At times and it still doesn't compare to having your own custom-built software for managing and tracking projects.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

MM

Mark Mcgullin

Marketing and Advertising, 1-10 employees

More than a year

3.0
September 2024

“Simple project coordination”

Pros

Monday.com is a simple tool for coordinating projects with your team.

Cons

That same simplicity ends up being a limitation, though since the automation options in it are very minimal and there are stronger alternatives available.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

6

DJ

Douarou Junior

Music, 1-10 employees

Free Trial

5.0
September 2024

“Teamwork works great for teams”

Pros

Working with the company through this software helps us get the job done well and stay aligned as a team.

Cons

It helps keep all of your projects under control and lets you stay in touch with everything that's going on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

CG

chiara gobitti

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
September 2024

“saves us a lot of time”

Pros

This tool is pretty simple and the large number of tutorials available made the setup process even better. I also really enjoy being able to create automations.

Cons

The automation features still have room for improvement in a few areas especially for things like progress trackers and they could also work better when connecting actions between two boards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

NT

Nidhin Thomas

Wholesale, 51-100 employees

More than a year

5.0
September 2024

“Powerful task tracking”

Pros

Keeping up with jobs and tasks in it is really easy. The integrations are simple to set up and help organize a lot of workflows, like automatically sending welcome emails to customers who join a mailing list.

Cons

At first it can seem pretty complicated. But once you start using it regularly, the tabs and overall processes become much easier to understand and work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Accounting, 11-50 employees

Less than 6 months

5.0
September 2024

“Visual works great for teams”

Pros

The interface is highly visual, customizable and very attractive which makes the whole platform enjoyable to work with.

Cons

Pricing can climb quickly once you start needing the more advanced features which may be a challenge for smaller teams.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

AC

Alex Chaplin

Retail, 500+ employees

More than a year

5.0
September 2024

“All in one team workspace”

Pros

Having everything in one place is a huge plus with monday.com. It brings together task management, time tracking, workflow automation, project management and instant messaging in a single integrated workspace which makes daily work much more organized and efficient.

Cons

I have not run into any issues and I use it on a daily basis.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DI

Divine Ibrahim

Real Estate, 11-50 employees

More than a year

5.0
September 2024

“Teamwork works great for teams in practice”

Pros

It really helps us manage projects and team collaboration effectively.

Cons

It covers our project management needs completely so I don't have any downsides to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

WB

Waren Bambini

Religious Institutions, 51-100 employees

Less than a year

5.0
September 2024

“Versatile task management win”

Pros

Keeping track of tasks feels effortless with this platform. It's also versatile and very simple to use which makes managing work much more convenient.

Cons

There is absolutely nothing wrong with it for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

Amanda Kennedy

E-Learning, 101-500 employees

Less than 6 months

4.0
September 2024

“Flexible boards for teamwork”

Pros

One thing that really works well for me with monday.com is how it helps me keep my work organized without much hassle. The visual boards let me see everything at a glance and the customization options make it fit the way I manage different projects. It also works really well for collaboration since everyone can stay on the same page and update tasks as things move along. On top of that the notifications help me stay on track without feeling bombarded.

Cons

There is not much I dislike about it but at times the number of features feels a bit overwhelming and can get confusing. It takes some time to fully learn how everything works. Also some of the better features are only available in the more expensive premium plans which is a little disappointing.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

JS

Jodi Sinclair

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

4.0
September 2024

“templates speed up team planning”

Pros

There's a lot of flexibility in monday.com and the variety of templates makes it adaptable to different workflows and team needs.

Cons

The pricing structure was harder to understand than expected and the cost went up pretty quickly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

ML

Marissa Lilly

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
September 2024

“Project management favorite”

Pros

Right from the start the overall functionality has been fantastic. It's very simple to use so much so that even my grandson can work with it and that's one of the biggest reasons it has become my go-to choice for project management.

Cons

It may sound cliche but honestly I don't have a single negative thing to say about this software. It has gone beyond everything I bought it for and then some. I am absolutely thrilled with it and have been recommending it to everyone I know!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JN

Jeff Norris

Non-Profit Organization Management, 11-50 employees

Less than 6 months

4.0
September 2024

“Customizable team collaboration boost”

Pros

Working together across different items was probably the biggest win for our team. The Google Drive integration was also really helpful and the platform is highly customizable while still having a user friendly interface.

Cons

The downside was getting the payment processed through the third-party vendor that provides discounted software to nonprofits. Because of that, we were stuck on the basic plan and missed out on features like time tracking.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

CH

Charlie Hall

Financial Services, 101-500 employees

Less than a year

5.0
September 2024

“deliver clear results”

Pros

One of the biggest strengths is how extensive the automations are and how well the platform scales as our work grows. The interface is very user friendly, the color scheme makes everything clear and there are plenty of data input options to fit different needs. It's incredibly helpful for tracking and quantifying our work and I honestly cannot picture another tool doing it this well. It's also very accessible for people who aren't technical which makes adoption much easier across the team.

Cons

Every now and then automations stop working after an update or when a teammate who owns them leaves. The issues can usually be fixed but the frustrating part is that they tend to happen without any warning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

KR

Kurt Risch

Religious Institutions, 1-10 employees

Less than a year

4.0
September 2024

“really amazing tool”

Pros

It is really easy to use and the interface seems user friendly from the beginning. It doesn't take much time to figure out how things work which makes onboarding very simple.

Cons

The only downside is that the paid features feel a little expensive especially for a small business budget.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

JA

Jon Anderson

Hospitality, 1-10 employees

Less than a year

4.0
September 2024

“proven helpful for us”

Pros

The tool adapts really well to the way we work and setting it up around our processes was easy. Keeping everything maintained afterward has also been simple. The table view feels much more user friendly than a lot of similar tools and being able to jump between table and Kanban has been especially valuable for our team.

Cons

One limitation is that customizing notifications and task types isn't very flexible unless you move up to a much more expensive plan. The lower-tier plans are definitely missing quite a few features. It also doesn't include a private to-do list option for managing personal tasks that other users cannot see.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

BA

Blak Aende

Marketing and Advertising, 11-50 employees

Less than a year

5.0
September 2024

“User friendly task collaboration”

Pros

Right from the start the interface felt very user friendly which makes getting around the platform simple. Managing tasks is also easy and collaborating with others is just as convenient.

Cons

I honestly have not come across anything challenging while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CW

Cody Wildermuth

Apparel & Fashion, 500+ employees

Less than a year

5.0
September 2024

“Simple works great for teams in practice”

Pros

The simple setup and quick access are what I enjoy most about using it.

Cons

There's really not much I can point to as a downside.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9