Anonymous
Industrial Automation, 1-10 employees
Less than a year
“All in one process management”
Pros
Monday lets us handle multiple processes all in one place which keeps everything centralized and much easier to manage.
Cons
It comes with so many features that it can be difficult to know whether you're really making the most of everything available.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Derrel Rivera
Media Production, 11-50 employees
Less than a year
“feature packed for every workflow”
Pros
Right away monday.com feels packed with just about every feature I need. It lets me build forms that connect to spreadsheets for tracking responses and it handles all kinds of data without much limitation. I can also use it to monitor campaigns, manage onboarding, keep track of agents, run compliance checks, monitor attendance organize team lists and more.
Cons
At times the platform can feel pretty complex and getting the right support is not always as fast as I would want. That said the help does eventually come through every time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Paulette Kihuha
Financial Services, 500+ employees
More than a year
“Flexible project tracking win”
Pros
The visual project layout makes it easy to track the progress of many tasks at the same time. Its flexibility and customization options are also a big plus since they let us adjust the system for different kinds of projects from simple ones to more complex workflows.
Cons
It does take a bit of time and training before you can really use it to its full potential.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Sachi Jani
Information Technology and Services, 101-500 employees
Less than a year
“Powerful dashboards keep work organized”
Pros
Among the best tools I have used this one is very user friendly and comes packed with plenty of features. The customizable dashboard is the feature I enjoy the most.
Cons
A few features are missing from the mobile app but Aside from that I haven't run into any real issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Akash Rajput
Computer Software, 11-50 employees
Free Trial
“user friendly workspace”
Pros
Right away the interface seems very user friendly and visually appealing so people with all kinds of technical backgrounds can use it without much trouble. The part I appreciate most is its project management functionality, along with the integrations it offers.
Cons
Even though it's user friendly some people still need time to fully get the hang of it especially if they're new to project management software. The free plan is also pretty limited and as the team gets bigger, things can start to feel more complex, while the paid plans can get expensive.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Bestenur Baloglu
Marketing and Advertising, 51-100 employees
Less than 6 months
“inventory tracking made clear”
Pros
During my internship it worked really well for inventory management. I used it to keep records of the company's assets and equipment and it was helpful having everything in one place. It also made it much easier to understand what each item was since the system was supported with photos.
Cons
There are a lot of instructions, lists, options and tables so the learning curve feels a little hard at the beginning. I wouldn't say that's necessarily a bad thing since it just takes some time to get used to. Updating inventory or asset records can also be a bit complicated because you often have to rewrite information, go back, save it and then figure out where you left off.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kioko Mutuku
Leisure, Travel & Tourism, 11-50 employees
More than a year
“Reliable IOS app companion”
Pros
It's been more than five years since I started using it and one thing that still stands out is the iOS mobile app. It works really well for me and has been an amazing part of my experience with the tool.
Cons
The parts that felt challenging when I was new to the platform are not really an issue anymore now that I am used to how the tool works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vlad Davidiuk
Marketing and Advertising, 11-50 employees
Less than a year
“Workflow boost for our agency”
Pros
At the start of this year our agency moved over to monday.com to improve the way we work and make day to day operations more manageable. There was definitely a bit of a learning curve At first but overall it has been a really positive change. It has helped us save time when setting up new tasks and getting ready for our weekly management meetings. On top of that we've been able to reduce costs by tracking project progress more effectively and improving productivity across the team.
Cons
Getting everyone fully comfortable with the platform takes some time especially with an international team where language differences can make some of the more detailed points harder to explain. Another downside is that it's not as practical when working on the go since the mobile experience is an issue.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Amos onyango
Education Management, 101-500 employees
Less than a year
“Team collaboration helped us”
Pros
Planning and scheduling feel much more organized with monday.com and it really boosts teamwork and collaboration across the whole process.
Cons
The pricing is fairly expensive especially when you compare it with other available alternatives.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Brittney Baker
Marketing and Advertising, 11-50 employees
Less than a year
“user friendly setup helps teams”
Pros
The platform felt user friendly right away and I really appreciated how much I could customize it to fit my needs.
Cons
Its file sharing felt a bit inconsistent At times and the file size limit seemed pretty low compared to other programs.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Casey Lowery
Transportation/Trucking/Railroad, 500+ employees
Less than a year
“allows staying organized across operations”
Pros
It really helps me stay much more organized which has been a big plus.
Cons
I just wish there were better ways for it to connect with email and my computer.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Jacquie Stitt
Hospital & Health Care, 1-10 employees
Less than a year
“Office tracking that delivers”
Pros
Keeping tabs on important office work feels much more efficient with monday.com and I can also restrict access to certain items for specific team members whenever needed.
Cons
Getting around the platform was a bit confusing At the beginning but it became easier with time and now it feels very simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Royce Jenkins
Museums and Institutions, 11-50 employees
Less than a year
“user friendly team tracking”
Pros
Compared with the other project management tools we tested, this has been the most user friendly one. Our team picked it up very quickly and management has been able to track everyone's work without any trouble.
Cons
Keeping a historical record of completed tasks can be challenging. It would really help project managers to have a simple completed-task listing for each board.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Jeff J
Entertainment, 11-50 employees
Less than a year
“Feature rich but hard to navigate”
Pros
It came with just about every feature our team was looking for so from a functionality standpoint it covered nearly all of our needs.
Cons
The user experience just never really clicked for me. The layout didn't seem very user friendly and a few people on our team had a hard time getting used to it.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
4
Functionality
7
Leslie Rodriguez
Staffing and Recruiting, 51-100 employees
Less than a year
“Versatile dashboards for teamwork”
Pros
Having separate dashboards for different products has been fantastic. It keeps everything organized and makes collaboration across different teams much more efficient.
Cons
There really aren't many downsides as I honestly love this product. If I had to point out one thing, it would be the limit on how many users are included in the basic plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Damian Mazur
Entertainment, 11-50 employees
Less than a year
“not built for high-volume tracking”
Pros
It gives a very detailed view and it works well for checking even simple projects.
Cons
At the same time our team has to monitor many projects at once so reviewing each one step by step in every project doesn't really fit the way we work.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
4
Functionality
6
Cheryl Macdonald
Alternative Medicine, 11-50 employees
Less than a year
“Clean interface keeps navigation clear”
Pros
Right away the interface felt simple to navigate while still offering plenty of useful functionality.
Cons
I was happy with most of it overall but I eventually ended up using Asana instead.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Jessy Singh
Building Materials, 1-10 employees
Free Trial
“Strong support responds quickly to issues”
Pros
The interface looks professional and the reps were high quality to work with.
Cons
The part I liked least was the service connectivity.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Austine Odhiambo
Education Management, 11-50 employees
More than a year
“all in one team collaboration win”
Pros
Big credit to the vendor for putting instant messaging, chat, collaboration, team management, file sharing and task and project management all in one place. Having everything together makes the tool incredibly convenient to use.
Cons
At this point I haven't run into any issues while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samuel Munene
Leisure, Travel & Tourism, 11-50 employees
More than a year
“Powerful all in one collaboration”
Pros
It brings together TM and PM tools with instant messaging and collaboration features in a way most PPM platforms really don't.
Cons
Using it every day I honestly rate it at the top because it almost never falls short of what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10