Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Industrial Automation, 1-10 employees

Less than a year

5.0
September 2024

“All in one process management”

Pros

Monday lets us handle multiple processes all in one place which keeps everything centralized and much easier to manage.

Cons

It comes with so many features that it can be difficult to know whether you're really making the most of everything available.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

DR

Derrel Rivera

Media Production, 11-50 employees

Less than a year

5.0
September 2024

“feature packed for every workflow”

Pros

Right away monday.com feels packed with just about every feature I need. It lets me build forms that connect to spreadsheets for tracking responses and it handles all kinds of data without much limitation. I can also use it to monitor campaigns, manage onboarding, keep track of agents, run compliance checks, monitor attendance organize team lists and more.

Cons

At times the platform can feel pretty complex and getting the right support is not always as fast as I would want. That said the help does eventually come through every time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

PK

Paulette Kihuha

Financial Services, 500+ employees

More than a year

5.0
September 2024

“Flexible project tracking win”

Pros

The visual project layout makes it easy to track the progress of many tasks at the same time. Its flexibility and customization options are also a big plus since they let us adjust the system for different kinds of projects from simple ones to more complex workflows.

Cons

It does take a bit of time and training before you can really use it to its full potential.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SJ

Sachi Jani

Information Technology and Services, 101-500 employees

Less than a year

5.0
September 2024

“Powerful dashboards keep work organized”

Pros

Among the best tools I have used this one is very user friendly and comes packed with plenty of features. The customizable dashboard is the feature I enjoy the most.

Cons

A few features are missing from the mobile app but Aside from that I haven't run into any real issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AR

Akash Rajput

Computer Software, 11-50 employees

Free Trial

4.0
September 2024

“user friendly workspace”

Pros

Right away the interface seems very user friendly and visually appealing so people with all kinds of technical backgrounds can use it without much trouble. The part I appreciate most is its project management functionality, along with the integrations it offers.

Cons

Even though it's user friendly some people still need time to fully get the hang of it especially if they're new to project management software. The free plan is also pretty limited and as the team gets bigger, things can start to feel more complex, while the paid plans can get expensive.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

BB

Bestenur Baloglu

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0
September 2024

“inventory tracking made clear”

Pros

During my internship it worked really well for inventory management. I used it to keep records of the company's assets and equipment and it was helpful having everything in one place. It also made it much easier to understand what each item was since the system was supported with photos.

Cons

There are a lot of instructions, lists, options and tables so the learning curve feels a little hard at the beginning. I wouldn't say that's necessarily a bad thing since it just takes some time to get used to. Updating inventory or asset records can also be a bit complicated because you often have to rewrite information, go back, save it and then figure out where you left off.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

KM

Kioko Mutuku

Leisure, Travel & Tourism, 11-50 employees

More than a year

5.0
September 2024

“Reliable IOS app companion”

Pros

It's been more than five years since I started using it and one thing that still stands out is the iOS mobile app. It works really well for me and has been an amazing part of my experience with the tool.

Cons

The parts that felt challenging when I was new to the platform are not really an issue anymore now that I am used to how the tool works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VD

Vlad Davidiuk

Marketing and Advertising, 11-50 employees

Less than a year

5.0
September 2024

“Workflow boost for our agency”

Pros

At the start of this year our agency moved over to monday.com to improve the way we work and make day to day operations more manageable. There was definitely a bit of a learning curve At first but overall it has been a really positive change. It has helped us save time when setting up new tasks and getting ready for our weekly management meetings. On top of that we've been able to reduce costs by tracking project progress more effectively and improving productivity across the team.

Cons

Getting everyone fully comfortable with the platform takes some time especially with an international team where language differences can make some of the more detailed points harder to explain. Another downside is that it's not as practical when working on the go since the mobile experience is an issue.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AO

Amos onyango

Education Management, 101-500 employees

Less than a year

5.0
September 2024

“Team collaboration helped us”

Pros

Planning and scheduling feel much more organized with monday.com and it really boosts teamwork and collaboration across the whole process.

Cons

The pricing is fairly expensive especially when you compare it with other available alternatives.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

BB

Brittney Baker

Marketing and Advertising, 11-50 employees

Less than a year

4.0
September 2024

“user friendly setup helps teams”

Pros

The platform felt user friendly right away and I really appreciated how much I could customize it to fit my needs.

Cons

Its file sharing felt a bit inconsistent At times and the file size limit seemed pretty low compared to other programs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

CL

Casey Lowery

Transportation/Trucking/Railroad, 500+ employees

Less than a year

4.0
September 2024

“allows staying organized across operations”

Pros

It really helps me stay much more organized which has been a big plus.

Cons

I just wish there were better ways for it to connect with email and my computer.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

JS

Jacquie Stitt

Hospital & Health Care, 1-10 employees

Less than a year

5.0
September 2024

“Office tracking that delivers”

Pros

Keeping tabs on important office work feels much more efficient with monday.com and I can also restrict access to certain items for specific team members whenever needed.

Cons

Getting around the platform was a bit confusing At the beginning but it became easier with time and now it feels very simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RJ

Royce Jenkins

Museums and Institutions, 11-50 employees

Less than a year

4.0
September 2024

“user friendly team tracking”

Pros

Compared with the other project management tools we tested, this has been the most user friendly one. Our team picked it up very quickly and management has been able to track everyone's work without any trouble.

Cons

Keeping a historical record of completed tasks can be challenging. It would really help project managers to have a simple completed-task listing for each board.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

JJ

Jeff J

Entertainment, 11-50 employees

Less than a year

3.0
September 2024

“Feature rich but hard to navigate”

Pros

It came with just about every feature our team was looking for so from a functionality standpoint it covered nearly all of our needs.

Cons

The user experience just never really clicked for me. The layout didn't seem very user friendly and a few people on our team had a hard time getting used to it.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

4

Functionality

7

LR

Leslie Rodriguez

Staffing and Recruiting, 51-100 employees

Less than a year

5.0
September 2024

“Versatile dashboards for teamwork”

Pros

Having separate dashboards for different products has been fantastic. It keeps everything organized and makes collaboration across different teams much more efficient.

Cons

There really aren't many downsides as I honestly love this product. If I had to point out one thing, it would be the limit on how many users are included in the basic plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DM

Damian Mazur

Entertainment, 11-50 employees

Less than a year

3.0
September 2024

“not built for high-volume tracking”

Pros

It gives a very detailed view and it works well for checking even simple projects.

Cons

At the same time our team has to monitor many projects at once so reviewing each one step by step in every project doesn't really fit the way we work.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

4

Functionality

6

CM

Cheryl Macdonald

Alternative Medicine, 11-50 employees

Less than a year

4.0
September 2024

“Clean interface keeps navigation clear”

Pros

Right away the interface felt simple to navigate while still offering plenty of useful functionality.

Cons

I was happy with most of it overall but I eventually ended up using Asana instead.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

JS

Jessy Singh

Building Materials, 1-10 employees

Free Trial

5.0
September 2024

“Strong support responds quickly to issues”

Pros

The interface looks professional and the reps were high quality to work with.

Cons

The part I liked least was the service connectivity.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

AO

Austine Odhiambo

Education Management, 11-50 employees

More than a year

5.0
September 2024

“all in one team collaboration win”

Pros

Big credit to the vendor for putting instant messaging, chat, collaboration, team management, file sharing and task and project management all in one place. Having everything together makes the tool incredibly convenient to use.

Cons

At this point I haven't run into any issues while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM

Samuel Munene

Leisure, Travel & Tourism, 11-50 employees

More than a year

5.0
September 2024

“Powerful all in one collaboration”

Pros

It brings together TM and PM tools with instant messaging and collaboration features in a way most PPM platforms really don't.

Cons

Using it every day I honestly rate it at the top because it almost never falls short of what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10