Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FP

Fernando Pozo

Computer Software, 11-50 employees

Free Trial

4.0
September 2024

“Custom workflows, better teamwork”

Pros

The customizable workflow templates have been a big plus and collaborating with my team is quite hassle free now. It has really helped organize the way we manage projects.

Cons

I do wish the reporting tools allowed for more customization. The mobile app also needs some work especially when it comes to making navigation easier while on the go.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

JC

Jaime Castillo

Management Consulting, 1-10 employees

Less than a year

5.0
August 2024

“keeps navigation clear”

Pros

I find its interface incredibly attractive and easy to use.

Cons

I haven't come across any downsides so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Accounting, 1-10 employees

Less than 6 months

5.0
August 2024

“Visual boards keep work organized”

Pros

The platform is highly visual, with flexible boards that make project management clear and organized. Its collaboration features are excellent and make working with a team much more efficient.

Cons

A downside is that some of the more advanced features are only available on higher-tier plans which can get expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

LT

London Thorell

Marketing and Advertising, 1-10 employees

Free Trial

4.0
August 2024

“user friendly across daily operations”

Pros

I must say it is very user friendly especially considering the price.

Cons

What I didn't care for was how few user seats were included for what it costs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

GJ

Grant Judd

Apparel & Fashion, 1-10 employees

Less than a year

4.0
August 2024

“Helpful task reminders”

Pros

Getting notifications and reminders from my boss about upcoming tasks was really useful and helped me stay on top of my work.

Cons

I didn't run into anything I disliked. I mostly used the mobile app and it worked really well for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

VR

Vicky Rivera

Construction, 1-10 employees

Free Trial

3.0
August 2024

“feature packed but overwhelming”

Pros

The platform is fairly easy to use and I liked using it. It offers a lot of features which gives the program plenty of capability.

Cons

We were hoping for something more simple and because this platform includes so much, it ended up feeling a little overwhelming.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

KML

Ka Man Lam

Financial Services, 101-500 employees

More than a year

4.0
August 2024

“saves operational hours”

Pros

Its interface is clean and well designed and the automation features have been really helpful for our company's day to day workflow.

Cons

One limitation is that attachments cannot be included in the automation unless we upgrade to the Salesforce version. It feels like there should be a more flexible option for that.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

GH

Greta Hado

Hospitality, 51-100 employees

More than a year

5.0
August 2024

“Powerful workflow visibility”

Pros

Keeping tabs on pending timelines, charts and how far ahead or behind we are on tasks is much more manageable. Also it gets me thinking more clearly about business workflows and automation. On top of that exporting our IT data into Microsoft Power BI works well which helps us make informed, effective, data-driven business decisions.

Cons

The only thing missing is stronger customer service support to help out when it's needed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

NP

Naman Paliwal

E-Learning, 101-500 employees

Free Trial

5.0
August 2024

“time saving automation”

Pros

A few things stand out to me about monday.com, starting with the interface which is simple to navigate when moving between its different features. Switching among Kanban, Calendar and Timeline views works really well for different needs and the automation tools have saved me a lot of time.

Cons

If I had to point out one downside it would be the pricing which can feel steep for small businesses and teams even though it still feels worth it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

E-Learning, 1-10 employees

Less than 6 months

4.0
August 2024

“Workflows drives daily efficiency”

Pros

It really covers just about everything you'd want for CRM and workflow management.

Cons

The downside is the price is very high and it doesn't feel built for organizations unless they're already fairly large.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MC

Meghan Corraro

Apparel & Fashion, 1-10 employees

Free Trial

4.0
August 2024

“Very user friendly support”

Pros

I find it very user friendly and whenever help is needed, support is always available.

Cons

Its price was a bit higher than I expected.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

OE

Oliver Evans

Financial Services, 500+ employees

Less than 6 months

4.0
August 2024

“user friendly boards keep work organized”

Pros

The platform is very easy to work with and is simple to use. You can drag and drop items easily and set up your own sections however you want.

Cons

A few features take a bit of time to figure out At first but once you understand them, it becomes simple enough.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

SB

Sydney Byrd

Chemicals, 101-500 employees

More than a year

5.0
August 2024

“Stays on track”

Pros

With competing priorities coming up all the time, this helps me stay focused and organized. It's simple to set task priorities and assign myself deadlines which keeps everything on track.

Cons

One thing I'd still like is the ability to collaborate with team members directly in it. There may be a Teams integration for that so that's something I should probably explore.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

DS

Dave Shillingford

Computer Software, 11-50 employees

Less than a year

5.0
August 2024

“Team collaboration that delivers”

Pros

Setting up projects and bringing team members on board works really well for full team collaboration. Creating and assigning tasks makes it simple to follow progress and see what everyone is working on. The platform is also very user friendly and the wide range of integrations with tools like Google Docs is excellent.

Cons

At the beginning it does take a bit of time to get comfortable with setting up projects in a way that fits your organization.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

LM

Lee Mattock

Education Management, 500+ employees

Less than a year

4.0
August 2024

“Workload planning made simple”

Pros

Keeping my workload organized is much more manageable and it also helps me coordinate with teammates when I need to pass tasks over to other colleagues.

Cons

It can feel a bit fiddly when you're first trying to get the hang of it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

BM

Brittany Meireles

Farming, 51-100 employees

More than a year

5.0
August 2024

“Stays organized across daily operations”

Pros

It's been really helpful for keeping everything organized, staying on top of tasks and managing my days much better.

Cons

I honestly don't have any negative feedback. I have been using it for five years and it has worked really well the whole time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GJA

Giuseppe Joseph Alonzo

Computer Software, 101-500 employees

Less than a year

4.0
August 2024

“Handy gantt creation”

Pros

Putting together a Gantt chart is very easy even without any training.

Cons

A few features still feel missing and it would be better to have more options available.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

TS

Tareq Shaheen

Accounting, 51-100 employees

Less than a year

4.0
August 2024

“Better teamwork across daily operations”

Pros

Using monday.com helped me stay more organized and better connected with my team. It improved the way I work and let me resolve issues more quickly.

Cons

Since it was a new platform for me getting used to it took some time. Learning all of the features was difficult at first.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

JC

Jess Cammilleri

Chemicals, 1-10 employees

Less than 6 months

4.0
August 2024

“Simple project management win”

Pros

The software is easy to use and works really well for project management.

Cons

I do wish it came with a few more features, though.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

JK

Josephine Kay

Real Estate, 1-10 employees

Less than a year

5.0
August 2024

“Very functional across daily operations”

Pros

It's really functional and very user friendly.

Cons

There are a few too many options which made things feel a bit overwhelming at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10