Anonymous
Marketing and Advertising, 1-10 employees
More than a year
“Powerful but pricey setup”
Pros
Packed with features, monday.com can be adapted to just about anything. It does feel a little overwhelming At first but once you understand how it works, it becomes a really strong tool for managing tasks, projects and team communication.
Cons
With so many capabilities built in, it can be tricky to use without making things more complicated than they need to be. It's pretty easy to get stuck in the admin side of managing tasks instead of actually getting the work done which is a bit ironic for a productivity tool. It's also fairly expensive.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
5
Functionality
5
Robert Arnold
Management Consulting, 1-10 employees
Less than a year
“Quick setup for small teams”
Pros
It fits most small businesses really well and getting everything up and running is fast with a simple setup.
Cons
Since I was completely new to it, I had to spend time reading through the features and learning how to tailor it properly for my specific niche.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Gerardo Ribledo
Logistics and Supply Chain, 101-500 employees
Less than a year
“Excellent task control”
Pros
I must say it is one of the best tools I have used for proper administration and keeping tasks under control.
Cons
The dashboard design could be improved to make it even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sam Hettinger
Construction, 51-100 employees
Less than a year
“Flexible organization that clicks”
Pros
The overall organization is excellent and the platform is very user friendly. I also really appreciate how much customization it offers.
Cons
At first a few features seemed a little too basic, almost like a simplified first-grade version of Excel. After spending more time with it, though, I realized the interface can be customized enough that it no longer feels that way.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Bethany Gonzalez
Real Estate, 1-10 employees
Less than a year
“Task sharing that works”
Pros
One thing that worked really well was being able to share tasks with teammates and keep everyone aligned. It was also helpful to add status notes for project completion which made tracking progress much clearer.
Cons
The part I wasn't into was the dashboard design. Visually, it just didn't feel very appealing or pleasant to look at.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
David Vasquez
Computer Software, 500+ employees
Less than 6 months
“user friendly for support work”
Pros
Right from the start the software felt very user friendly and I was able to make the most of its features for what I needed in my support role.
Cons
I would have preferred a slightly different layout but it didn't take long for me to adjust to it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mwanaisha Mohamed
Real Estate, 101-500 employees
More than a year
“Task automation boosts productivity”
Pros
Handling everything manually used to be tedious and time-consuming. With this software automatically managing tasks and projects, productivity has gone up significantly across all departments in my real-estate organization.
Cons
I use both the on-premise and cloud versions and neither of them has caused many issues.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Lauren LaViola
Non-Profit Organization Management, 11-50 employees
More than a year
“user friendly for nonprofit teams”
Pros
Working with a nonprofit team has been very easy. As the platform is user friendly and simple to get around which makes everyday use really enjoyable.
Cons
One limitation is that the columns don't always adjust the way I need them to for my specific setup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sebastian Van Niekerk
Construction, 11-50 employees
More than a year
“Flexible boards keep work organized”
Pros
It's relatively fast, convenient to use and gives us plenty of flexibility to customize and build boards around our specific needs.
Cons
Development seems to have slowed down quite a bit, with far fewer new or interesting features being released and the mobile app doesn't always work the way I expect it to.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Trenton Quick
Apparel & Fashion, 11-50 employees
Less than a year
“Collaboration that clicks”
Pros
Yes it is a simple tool and the collaborative features make working with others really effective.
Cons
It can be a bit difficult for people who haven't used this kind of software before.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Shay Bagwandeen
Logistics and Supply Chain, 101-500 employees
Less than 6 months
“Simple onboarding experience”
Pros
I find it easy to use as new users can pick it up without much effort.
Cons
There are still a few parts of the UI that could be refined and improved.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Gregory Coffos
Government Administration, 11-50 employees
Less than 6 months
“Useful features overall”
Pros
Plenty of the other functionality worked well for me even though I wasn't a big fan of using it for scheduling.
Cons
It felt a bit muddy to navigate, with a lot happening on the screen at once.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Laura Andrews
Consumer Goods, 1-10 employees
Less than a year
“Trial cutoff across daily operations”
Pros
It does offer some useful functionality as a project management system.
Cons
Our free trial was terminated without any warning and we lost access to all of our data for more than two months. Customer support was terrible and kept giving us the runaround. I would never use it again.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
2
Functionality
5
Tim Ellis
Writing and Editing, 1-10 employees
Free Trial
“Helpful free trial for freelancers”
Pros
The free trial worked really well for my freelance projects and gave me a good sense of the platform before committing.
Cons
Pricing does seem a bit higher than some other tools out there so that part could be more competitive.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Riccardo Scrocca
Marketing and Advertising, 1-10 employees
Less than a year
“Task management done right”
Pros
It's fantastic for managing tasks and assigning work to multiple users across different projects.
Cons
The platform is a bit complicated to understand at first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Daria Jack
Marketing and Advertising, 1-10 employees
Less than a year
“Clean interface keeps navigation clear”
Pros
The visual design and interface stood out in a good way. Everything seems clean and well organized so it's simple to locate what you need without wasting time. Getting started is also not a hassle since deployment doesn't take much effort or training. Another big plus is the integrations especially with Slack, Google Drive and Teams.
Cons
To me the free plan seems pretty limited and to really take full advantage of everything the software offers, you'll need to upgrade.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Julie Brauser
Education Management, 51-100 employees
Free Trial
“Flexible across daily operations”
Pros
It is easy to use and the customization options make it adaptable to different needs.
Cons
Well I just wish it included an AI feature similar to Motion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Devonta Stanfield
Information Technology and Services, 51-100 employees
Less than a year
“Very user friendly across daily operations”
Pros
The tool is very easy to use and works really well for everything my job requires.
Cons
I just wish it offered more advanced filter options when running searches to find information.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Design, 51-100 employees
Less than 6 months
“Simple setup for project tracking”
Pros
Monday.com is a user friendly tool and the setup process felt simple from the beginning. It doesn't take much effort to understand how to organize a project and I have used it to keep up with daily tasks, one-time projects event planning and more.
Cons
Its service isn't always perfect every single time and the pricing is on the expensive side.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
David Ingram
Hospital & Health Care, 51-100 employees
Less than a year
“Template powerhouse”
Pros
Browsing through the template library was a highlight because there were so many options to choose from. I ended up taking one of the existing templates that already covered most of what I needed and customizing it from there which worked really well.
Cons
The only downside for me was the price. I understand it offers great value for what's included but as a small business, it still felt a little beyond what I am comfortable spending.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8