Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Marketing and Advertising, 1-10 employees

More than a year

3.0
August 2024

“Powerful but pricey setup”

Pros

Packed with features, monday.com can be adapted to just about anything. It does feel a little overwhelming At first but once you understand how it works, it becomes a really strong tool for managing tasks, projects and team communication.

Cons

With so many capabilities built in, it can be tricky to use without making things more complicated than they need to be. It's pretty easy to get stuck in the admin side of managing tasks instead of actually getting the work done which is a bit ironic for a productivity tool. It's also fairly expensive.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

5

Functionality

5

RA

Robert Arnold

Management Consulting, 1-10 employees

Less than a year

5.0
August 2024

“Quick setup for small teams”

Pros

It fits most small businesses really well and getting everything up and running is fast with a simple setup.

Cons

Since I was completely new to it, I had to spend time reading through the features and learning how to tailor it properly for my specific niche.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

GR

Gerardo Ribledo

Logistics and Supply Chain, 101-500 employees

Less than a year

5.0
August 2024

“Excellent task control”

Pros

I must say it is one of the best tools I have used for proper administration and keeping tasks under control.

Cons

The dashboard design could be improved to make it even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SH

Sam Hettinger

Construction, 51-100 employees

Less than a year

5.0
August 2024

“Flexible organization that clicks”

Pros

The overall organization is excellent and the platform is very user friendly. I also really appreciate how much customization it offers.

Cons

At first a few features seemed a little too basic, almost like a simplified first-grade version of Excel. After spending more time with it, though, I realized the interface can be customized enough that it no longer feels that way.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

BG

Bethany Gonzalez

Real Estate, 1-10 employees

Less than a year

4.0
August 2024

“Task sharing that works”

Pros

One thing that worked really well was being able to share tasks with teammates and keep everyone aligned. It was also helpful to add status notes for project completion which made tracking progress much clearer.

Cons

The part I wasn't into was the dashboard design. Visually, it just didn't feel very appealing or pleasant to look at.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

DV

David Vasquez

Computer Software, 500+ employees

Less than 6 months

5.0
August 2024

“user friendly for support work”

Pros

Right from the start the software felt very user friendly and I was able to make the most of its features for what I needed in my support role.

Cons

I would have preferred a slightly different layout but it didn't take long for me to adjust to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Mwanaisha Mohamed

Real Estate, 101-500 employees

More than a year

5.0
August 2024

“Task automation boosts productivity”

Pros

Handling everything manually used to be tedious and time-consuming. With this software automatically managing tasks and projects, productivity has gone up significantly across all departments in my real-estate organization.

Cons

I use both the on-premise and cloud versions and neither of them has caused many issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

LL

Lauren LaViola

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
August 2024

“user friendly for nonprofit teams”

Pros

Working with a nonprofit team has been very easy. As the platform is user friendly and simple to get around which makes everyday use really enjoyable.

Cons

One limitation is that the columns don't always adjust the way I need them to for my specific setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SVN

Sebastian Van Niekerk

Construction, 11-50 employees

More than a year

4.0
August 2024

“Flexible boards keep work organized”

Pros

It's relatively fast, convenient to use and gives us plenty of flexibility to customize and build boards around our specific needs.

Cons

Development seems to have slowed down quite a bit, with far fewer new or interesting features being released and the mobile app doesn't always work the way I expect it to.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

TQ

Trenton Quick

Apparel & Fashion, 11-50 employees

Less than a year

4.0
August 2024

“Collaboration that clicks”

Pros

Yes it is a simple tool and the collaborative features make working with others really effective.

Cons

It can be a bit difficult for people who haven't used this kind of software before.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

SB

Shay Bagwandeen

Logistics and Supply Chain, 101-500 employees

Less than 6 months

4.0
August 2024

“Simple onboarding experience”

Pros

I find it easy to use as new users can pick it up without much effort.

Cons

There are still a few parts of the UI that could be refined and improved.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

GC

Gregory Coffos

Government Administration, 11-50 employees

Less than 6 months

4.0
August 2024

“Useful features overall”

Pros

Plenty of the other functionality worked well for me even though I wasn't a big fan of using it for scheduling.

Cons

It felt a bit muddy to navigate, with a lot happening on the screen at once.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

LA

Laura Andrews

Consumer Goods, 1-10 employees

Less than a year

2.0
August 2024

“Trial cutoff across daily operations”

Pros

It does offer some useful functionality as a project management system.

Cons

Our free trial was terminated without any warning and we lost access to all of our data for more than two months. Customer support was terrible and kept giving us the runaround. I would never use it again.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

2

Functionality

5

TE

Tim Ellis

Writing and Editing, 1-10 employees

Free Trial

4.0
August 2024

“Helpful free trial for freelancers”

Pros

The free trial worked really well for my freelance projects and gave me a good sense of the platform before committing.

Cons

Pricing does seem a bit higher than some other tools out there so that part could be more competitive.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

RS

Riccardo Scrocca

Marketing and Advertising, 1-10 employees

Less than a year

5.0
August 2024

“Task management done right”

Pros

It's fantastic for managing tasks and assigning work to multiple users across different projects.

Cons

The platform is a bit complicated to understand at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

DJ

Daria Jack

Marketing and Advertising, 1-10 employees

Less than a year

5.0
August 2024

“Clean interface keeps navigation clear”

Pros

The visual design and interface stood out in a good way. Everything seems clean and well organized so it's simple to locate what you need without wasting time. Getting started is also not a hassle since deployment doesn't take much effort or training. Another big plus is the integrations especially with Slack, Google Drive and Teams.

Cons

To me the free plan seems pretty limited and to really take full advantage of everything the software offers, you'll need to upgrade.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JB

Julie Brauser

Education Management, 51-100 employees

Free Trial

5.0
August 2024

“Flexible across daily operations”

Pros

It is easy to use and the customization options make it adaptable to different needs.

Cons

Well I just wish it included an AI feature similar to Motion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DS

Devonta Stanfield

Information Technology and Services, 51-100 employees

Less than a year

5.0
August 2024

“Very user friendly across daily operations”

Pros

The tool is very easy to use and works really well for everything my job requires.

Cons

I just wish it offered more advanced filter options when running searches to find information.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Design, 51-100 employees

Less than 6 months

4.0
August 2024

“Simple setup for project tracking”

Pros

Monday.com is a user friendly tool and the setup process felt simple from the beginning. It doesn't take much effort to understand how to organize a project and I have used it to keep up with daily tasks, one-time projects event planning and more.

Cons

Its service isn't always perfect every single time and the pricing is on the expensive side.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

DI

David Ingram

Hospital & Health Care, 51-100 employees

Less than a year

4.0
August 2024

“Template powerhouse”

Pros

Browsing through the template library was a highlight because there were so many options to choose from. I ended up taking one of the existing templates that already covered most of what I needed and customizing it from there which worked really well.

Cons

The only downside for me was the price. I understand it offers great value for what's included but as a small business, it still felt a little beyond what I am comfortable spending.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8