Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MD

Marty Delgado

Retail, 1-10 employees

Free Trial

5.0
August 2024

“Task tracking keeps projects on schedule”

Pros

Keeping track of tasks and maintaining records has been very easy which is what I liked most about using it.

Cons

The user tier structure and pricing could use a bit more flexibility.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

FT

Fiona Thomas

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
August 2024

“Helpful task tracking”

Pros

Works well for assigning tasks across the team and keeping track of progress as things move forward.

Cons

There's a lot of information on the screen so it can feel a little overwhelming to look at at times.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

LC

Louisa Cacchione

Retail, 500+ employees

Free Trial

2.0
August 2024

“Lacking features for teams”

Pros

The free trial doesn't feel rushed since it gives unlimited time and the platform is very simple to pick up and use right away.

Cons

Compared with other options, it offers far fewer features so it didn't meet all of my business needs. It also wasn't well received by either my internal team or the partner teams we work with.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

1

Functionality

1

MAD

Marie ange David

Chemicals, 51-100 employees

Less than 6 months

5.0
August 2024

“easy deployment across daily operations”

Pros

It is very easy to deploy and integrating it into our setup went very well.

Cons

Nothing to point out here as this product has been very good overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SON

Sheila Olivia Ninye

Education Management, 51-100 employees

Less than 6 months

5.0
August 2024

“Professional interface keeps navigation clear”

Pros

The platform has a very professional interface for managing projects and the newer AI integrations make project management more efficient and capable.

Cons

Pricing is still on the expensive side especially for smaller agencies that may want to use it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

YS

Yanixia Sanchez

Marketing and Advertising, 1-10 employees

Less than a year

5.0
August 2024

“project tracking keeps projects on schedule”

Pros

Being able to organize and manage different projects in one place works really well. It also makes it simple to monitor task progress and share information with the team.

Cons

The notification system isn't very effective so some information can end up getting missed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MD

Miguel Duarte

Information Technology and Services, 11-50 employees

Less than a year

4.0
August 2024

“Customizable project management basics”

Pros

It covers all the core project management features I need and the level of customization is one of its biggest strengths.

Cons

Getting used to it can take some effort and there are moments when the overall experience feels like it could use a bit more polish.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

MC

Mihaela Craciunescu

E-Learning, 1-10 employees

Less than a year

5.0
August 2024

“keep work organized for us”

Pros

Being able to tailor the boards, labels and tables to fit exactly what you need is a big plus and the option to color-code everything however you want makes it even better.

Cons

At the same time having so many customization options means there are a lot of decisions to make and setting everything up can take some time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

IW

Isaac Wong

Information Services, 1-10 employees

Less than a year

4.0
August 2024

“Flexible templates speed up team planning”

Pros

There are tons of building options, the ready-made templates are really helpful and the boards can be customized in a lot of different ways.

Cons

One thing I'd love to see is a show/hide function, like hiding a column automatically when a status is set a certain way. Since we also use it for tracking, having a reset button to clear and reset statuses would be really useful too.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

MW

Matt W

Real Estate, 1-10 employees

Less than a year

5.0
August 2024

“excellent fit for remote teams”

Pros

It works really well for team collaboration in a remote setup and makes day to day work more manageable across the whole team.

Cons

Getting everything configured for more specific or unique workflows can take a bit of fine-tuning at the beginning.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

RL

Richard Levene

Marketing and Advertising, 11-50 employees

More than a year

4.0
August 2024

“cost effective project tracking”

Pros

You only pay for admin users and it lets you add guests to boards at no extra cost. That makes project management simple and affordable.

Cons

It still doesn't offer the full flexibility you'd get from working in a spreadsheet.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

EV

Emilie Vermilyea

Food & Beverages, 11-50 employees

Less than a year

5.0
August 2024

“Automations saves operational hours”

Pros

There are so many features in monday.com and it works really well whether you're using it on your own or with a team. The automations are simple to set up and do a lot to keep both me and our team organized and on track.

Cons

Well it took some time to feel fully confident and familiar with everything the platform offers but after spending enough time learning the features, it started to feel much more user friendly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Design, 1-10 employees

Free Trial

4.0
August 2024

“Customizable crm for daily work”

Pros

Keeping up with tasks and finances is much more manageable with this software and it has helped me run daily operations more efficiently. The standout for me is how customizable the CRM is. On top of that the interface is user friendly so even someone without a technical background can start using it without much trouble. It works really well as a platform for managing work, planning, tracking tasks and staying on top of day to day responsibilities.

Cons

The interface is simple and user friendly which is a plus but the pricing can definitely make people hesitate before switching over. The free trial is also pretty limited in features especially when compared with Asana. It feels expensive for what's included. That said the free forever plan with no time limit is something some users will likely still find valuable.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

9

TF

Tayo Fasoyinu

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
August 2024

“Fantastic visual collaboration”

Pros

Its visual interface was a standout for me, making it simple to follow progress and work closely with team members. The customization options were excellent too.

Cons

A few features seemed somewhat limited and the pricing plans could definitely be more flexible.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

LM

Lawrence Muriithi

Information Technology and Services, 11-50 employees

Less than a year

5.0
August 2024

“real time teamwork boost”

Pros

The user friendly setup and the way it lets us share ideas and updates in real time have made collaboration with my colleagues much better.

Cons

It can take a while to load and the tutorials are a little annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JR

Jose Ruiz

Government Administration, 101-500 employees

Less than a year

4.0
August 2024

“Versatile templates for teamwork”

Pros

Right away the versatility of this tool stands out. The built-in templates let us set up projects in a way that makes tracking much simpler especially with the different kinds of work we manage, from technology and construction to manufacturing and marketing. Another feature that matters a lot to me is having quick access on one screen to the boards I worked on recently, my notifications inbox and the workspaces where I update tasks. It also makes it simple to invite coworkers and start collaborating on tasks that need input or execution from other team members.

Cons

One limitation is that it is not as flexible when we need to manage projects involving a large number of coworkers especially once licensing costs start affecting the budget. Sometimes we need to bring people into a project just to complete a few tasks and if we want them to interact with the software, we still have to assign them a license in order for them to take part in updates. It does support importing data from different sources but I think other tools on the market handle that functionality a bit better which is something we regularly need. Even so, it still does its job well and once you get used to the process, everything moves along quickly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

LW

Lamia Walker

Leisure, Travel & Tourism, 1-10 employees

Less than a year

4.0
August 2024

“packed with great features”

Pros

The software works well across larger teams and can adapt to different responsibilities for each person, whether that's calendar scheduling, email tagging or setting up categories for sharing content.

Cons

The dashboard wasn't very user friendly to me and I often had to click back and forth between different views just to track my latest communication with team members at various stages of a project.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

A

Anonymous

Hospitality, 11-50 employees

Less than 6 months

5.0
August 2024

“Flexible teamwork powerhouse”

Pros

After using it for quite a while it has completely changed the way I handle my work. It's very flexible so I can set it up exactly the way I need for managing projects and daily tasks. Working with my team is much simpler too since we can chat, share files and connect it well with other apps I already use like Slack. The automation tools save me a lot of time by taking care of repetitive work and the reporting features give me a clear picture of how everything is progressing.

Cons

Costs can start to feel high as you add more users and unlock additional features and some of the more advanced functions definitely come with a steep learning curve at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

SG

Shan Guan

Industrial Automation, 11-50 employees

More than a year

4.0
August 2024

“Time zone tracking”

Pros

Using the chart from the app is very easy and it's simple to keep track of everything there. Making edits when needed is also uncomplicated and I really like that it automatically tracks across different time zones.

Cons

At times the app feels slow to respond. It also seems to take a while to update on occasion.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MT

Morgan Teodorovici

Marketing and Advertising, 1-10 employees

Free Trial

5.0
August 2024

“Clean design across product”

Pros

Right from the start I find it user friendly and visually amazing. It's highly customizable so it can be adjusted to match specific workflows and team needs. The collaboration tools are really useful for keeping everyone aligned and the automation features help cut down on repetitive work and save time. It's also nice that there's a free plan available for individuals or smaller teams.

Cons

The reporting tools are somewhat limited which can be a drawback if you need deeper insights. Pricing is charged per user so costs can add up quickly for larger teams. The mobile app doesn't always include the full functionality of the desktop version and it also misses some advanced project management capabilities. On top of that certain automation and customization features can take some training to fully understand.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8