Jerome WGMI Labs
Computer Software, 11-50 employees
Less than 6 months
“daily operations in practice”
Pros
It is very user friendly, with a modern design and a simple interface that's easy to navigate. Working with other team members is also not a hassle especially with features like mentions and file sharing.
Cons
For smaller businesses it may feel like more than necessary since the platform comes with a lot of features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Fareita Udoh
Construction, 1-10 employees
Less than a year
“Centralized project hub”
Pros
The tool serves as a central platform for managing the entire project.
Cons
A lot of people involved in the project still aren't fully up to speed and don't really know how to use it properly.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
5
Pat Fischer
Construction, 500+ employees
Less than a year
“All projects in one place”
Pros
Having all my projects organized in a single interface has been a big plus. It also really matters that I can assign tasks and subtasks directly to my coworkers without any hassle.
Cons
Mass editing in the software can feel a bit tricky. I also wish the same project board allowed separate columns for different groups of items.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jasmine Kilgore
Marketing and Advertising, 1-10 employees
Less than a year
“best tool”
Pros
The interface is really pleasant to look at, with a clean layout that makes the software simple to navigate and use.
Cons
The notifications area can be a little confusing at times.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kalen Macon
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Powerful tool”
Pros
It gives you complete control over handling projects and keeping up with daily tasks.
Cons
There seem to be so many automation and integration choices that it can start to feel a bit confusing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Laz Medina
Cosmetics, 11-50 employees
More than a year
“help us keep work organized”
Pros
Monday.com was almost instant to use on the board-user side and managing a board with the standard features was easy too. The learning curve starts out very gentle, then gradually gets steeper as you explore more functions and customization options. Thats been a real plus because the basics are simple to learn while there is still plenty of depth available when you need more than the essentials. We have not connected it with other platforms yet but having that integration option there is definitely useful.
Cons
There are occasional outages. A few have lasted more than 12 hours, although most were resolved within 2 to 3 hours after a coworker first noticed them.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Alice Sanches
Online Media, 11-50 employees
More than a year
“Team organization done right”
Pros
It helps a lot with keeping teams organized. The platform is simple and easy to use and everyone on my team communicates through it as the main source of information. We also use Slack and the integration between the two tools works perfectly.
Cons
One thing I wish I could do is change the email address on my account but that isn't allowed. When I joined my company, I signed up using my personal email because that's what I had at the time. Now I want to switch it to my work email and I am unable to do that.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Marco Law
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
“loved it!”
Pros
The platform feels user friendly Overall and its strong automation features help cut down a lot of repetitive work.
Cons
At the same time new users might need a bit more time to get familiar with the product and fully understand everything it can do.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Annetta Lambert
Marketing and Advertising, 1-10 employees
Free Trial
“Innovative planning across daily operations”
Pros
It gives me the flexibility to build plans and carry out assignments efficiently.
Cons
I honestly haven't run into anything to dislike. Both the website and the app work really well, feel innovative and are simple to navigate.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lukasz Adamczyk
Information Technology and Services, 1-10 employees
Less than a year
“features available at a fair price”
Pros
To me its biggest strengths for me are the range of capabilities, the flexibility and the price. Compared with other leading tools in this category, I don't see another option that gives you this much for so little.
Cons
The downside is the performance can be slow especially when there's a lot of data in the system.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Phyllis Wanjiku Gitu
Furniture, 1-10 employees
Less than a year
“Flexible boards for teamwork”
Pros
Working with cross-functional teams as a data scientist, I rely on this platform a lot for project management. The boards and customizable workflows do a really good job of keeping everything organized and helping us stay on top of tasks. It gives our projects a decent central space for collaboration, progress tracking and overall coordination.
Cons
To me the thing that has been frustrating is that adjusting the platform for different workflows can take quite a bit of time. I have also run into plenty of situations where the mobile app doesn't perform as well as the desktop version which makes managing tasks while away from my computer less convenient.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Alexis Sterling
Non-Profit Organization Management, 51-100 employees
Less than a year
“Productivity boost for our team”
Pros
Over the past nine months, using monday.com has made a noticeable difference in our productivity. I work at a mid-sized local nonprofit and our Development and Marketing team has become much more efficient because everyone can see tasks being completed by other team members in real time.
Cons
One thing that would really help is having the option to download the log as a PDF so we can store it on our internal servers once an entire event is finished. We may not need the information in it anymore at that point but it's still valuable to keep for our records.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Naomi Nathan
Non-Profit Organization Management, 11-50 employees
Less than a year
“decent automations for projects”
Pros
Its automations are a standout and overall it works really well as a project management tool.
Cons
Linking boards together can feel a little confusing At times and the process isn't always very easy to figure out.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Joel Singh
Pharmaceuticals, 500+ employees
Less than a year
“good tool”
Pros
The interface is user friendly, it gives you plenty of flexibility to manage different kinds of workflows and it helps simplify communication across teams.
Cons
There is a bit of a learning curve At the beginning especially for people who haven't used similar tools before.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Bob Johnson
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Flexible workflow tracking”
Pros
It's been a great tool for keeping track of workflow. The email notifications and Microsoft Teams integration are especially helpful and it's simple to customize so it fits the specific needs of different classes and organizations.
Cons
One odd downside is the name as it can be hilariously confusing in conversation. Saying things like I'll do it on it or Did you see what I did on it? sounds pretty ridiculous.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Sydney Moss
Construction, 1-10 employees
Less than a year
“Task tracking that keeps me on top”
Pros
Keeping tasks organized is really convenient and being able to add notes under each one helps a lot when trying to stay on top of everything. The automation feature is also very useful since you can set reminders or actions to pop up weekly or monthly.
Cons
At the beginning the automation center was pretty hard for both me and my coworker to figure out. We spent several hours trying to get certain automations set up correctly but once we finally got them working, the process became much more manageable.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Girish Sharma
Telecommunications, 11-50 employees
More than a year
“Visual teamwork that clicks”
Pros
The interface is user friendly and the collaboration tools are one of the strongest parts of monday.com. It works especially well for visual learners and having free plans available is a big plus.
Cons
Setting up automations can take some technical know-how so there is definitely a learning curve there. The mobile app also has some limitations and the task hierarchy could be more powerful.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Rani Singh
Computer Software, 500+ employees
Free Trial
“Powerful all in one project hub”
Pros
It's an all in one, cloud-based project management tool that brings everything together in one place.
Cons
Getting started was a bit difficult at first because of the latest version.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Avishai Shafir
Computer Software, 51-100 employees
Less than a year
“Simple for small teams”
Pros
Managing tasks and working together with a small team is very easy on this platform. The interface is user friendly so pretty much anyone can start using it right away without needing any training.
Cons
Once the team gets bigger and the amount of information builds up, it no longer feels as simple or as effective. Finding what you need becomes difficult and keeping collaboration running well is harder too.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
5
Functionality
6
Carolyne McDougall
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Quick setup gets teams started fast”
Pros
Coming from other project management tools, this platform feels very familiar so getting started and setting everything up doesn't take much effort. It also gives useful viewing options, like table, timeline or task view, depending on how you want to manage your work.
Cons
Like a lot of business-oriented systems, it doesn't seem very focused on people using it solo. There's a noticeable push toward adding more team members or collaborators and it would be better to have an option to strip away some of that extra content.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9