Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JWL

Jerome WGMI Labs

Computer Software, 11-50 employees

Less than 6 months

5.0
August 2024

“daily operations in practice”

Pros

It is very user friendly, with a modern design and a simple interface that's easy to navigate. Working with other team members is also not a hassle especially with features like mentions and file sharing.

Cons

For smaller businesses it may feel like more than necessary since the platform comes with a lot of features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

FU

Fareita Udoh

Construction, 1-10 employees

Less than a year

3.0
August 2024

“Centralized project hub”

Pros

The tool serves as a central platform for managing the entire project.

Cons

A lot of people involved in the project still aren't fully up to speed and don't really know how to use it properly.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

5

PF

Pat Fischer

Construction, 500+ employees

Less than a year

5.0
August 2024

“All projects in one place”

Pros

Having all my projects organized in a single interface has been a big plus. It also really matters that I can assign tasks and subtasks directly to my coworkers without any hassle.

Cons

Mass editing in the software can feel a bit tricky. I also wish the same project board allowed separate columns for different groups of items.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JK

Jasmine Kilgore

Marketing and Advertising, 1-10 employees

Less than a year

5.0
August 2024

“best tool”

Pros

The interface is really pleasant to look at, with a clean layout that makes the software simple to navigate and use.

Cons

The notifications area can be a little confusing at times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KM

Kalen Macon

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
August 2024

“Powerful tool”

Pros

It gives you complete control over handling projects and keeping up with daily tasks.

Cons

There seem to be so many automation and integration choices that it can start to feel a bit confusing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

LM

Laz Medina

Cosmetics, 11-50 employees

More than a year

5.0
August 2024

“help us keep work organized”

Pros

Monday.com was almost instant to use on the board-user side and managing a board with the standard features was easy too. The learning curve starts out very gentle, then gradually gets steeper as you explore more functions and customization options. Thats been a real plus because the basics are simple to learn while there is still plenty of depth available when you need more than the essentials. We have not connected it with other platforms yet but having that integration option there is definitely useful.

Cons

There are occasional outages. A few have lasted more than 12 hours, although most were resolved within 2 to 3 hours after a coworker first noticed them.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AS

Alice Sanches

Online Media, 11-50 employees

More than a year

5.0
August 2024

“Team organization done right”

Pros

It helps a lot with keeping teams organized. The platform is simple and easy to use and everyone on my team communicates through it as the main source of information. We also use Slack and the integration between the two tools works perfectly.

Cons

One thing I wish I could do is change the email address on my account but that isn't allowed. When I joined my company, I signed up using my personal email because that's what I had at the time. Now I want to switch it to my work email and I am unable to do that.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

ML

Marco Law

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

4.0
August 2024

“loved it!”

Pros

The platform feels user friendly Overall and its strong automation features help cut down a lot of repetitive work.

Cons

At the same time new users might need a bit more time to get familiar with the product and fully understand everything it can do.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

AL

Annetta Lambert

Marketing and Advertising, 1-10 employees

Free Trial

5.0
August 2024

“Innovative planning across daily operations”

Pros

It gives me the flexibility to build plans and carry out assignments efficiently.

Cons

I honestly haven't run into anything to dislike. Both the website and the app work really well, feel innovative and are simple to navigate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LA

Lukasz Adamczyk

Information Technology and Services, 1-10 employees

Less than a year

5.0
August 2024

“features available at a fair price”

Pros

To me its biggest strengths for me are the range of capabilities, the flexibility and the price. Compared with other leading tools in this category, I don't see another option that gives you this much for so little.

Cons

The downside is the performance can be slow especially when there's a lot of data in the system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

PWG

Phyllis Wanjiku Gitu

Furniture, 1-10 employees

Less than a year

4.0
August 2024

“Flexible boards for teamwork”

Pros

Working with cross-functional teams as a data scientist, I rely on this platform a lot for project management. The boards and customizable workflows do a really good job of keeping everything organized and helping us stay on top of tasks. It gives our projects a decent central space for collaboration, progress tracking and overall coordination.

Cons

To me the thing that has been frustrating is that adjusting the platform for different workflows can take quite a bit of time. I have also run into plenty of situations where the mobile app doesn't perform as well as the desktop version which makes managing tasks while away from my computer less convenient.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

AS

Alexis Sterling

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0
August 2024

“Productivity boost for our team”

Pros

Over the past nine months, using monday.com has made a noticeable difference in our productivity. I work at a mid-sized local nonprofit and our Development and Marketing team has become much more efficient because everyone can see tasks being completed by other team members in real time.

Cons

One thing that would really help is having the option to download the log as a PDF so we can store it on our internal servers once an entire event is finished. We may not need the information in it anymore at that point but it's still valuable to keep for our records.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NN

Naomi Nathan

Non-Profit Organization Management, 11-50 employees

Less than a year

4.0
August 2024

“decent automations for projects”

Pros

Its automations are a standout and overall it works really well as a project management tool.

Cons

Linking boards together can feel a little confusing At times and the process isn't always very easy to figure out.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

JS

Joel Singh

Pharmaceuticals, 500+ employees

Less than a year

4.0
August 2024

“good tool”

Pros

The interface is user friendly, it gives you plenty of flexibility to manage different kinds of workflows and it helps simplify communication across teams.

Cons

There is a bit of a learning curve At the beginning especially for people who haven't used similar tools before.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

BJ

Bob Johnson

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0
August 2024

“Flexible workflow tracking”

Pros

It's been a great tool for keeping track of workflow. The email notifications and Microsoft Teams integration are especially helpful and it's simple to customize so it fits the specific needs of different classes and organizations.

Cons

One odd downside is the name as it can be hilariously confusing in conversation. Saying things like I'll do it on it or Did you see what I did on it? sounds pretty ridiculous.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

SM

Sydney Moss

Construction, 1-10 employees

Less than a year

5.0
August 2024

“Task tracking that keeps me on top”

Pros

Keeping tasks organized is really convenient and being able to add notes under each one helps a lot when trying to stay on top of everything. The automation feature is also very useful since you can set reminders or actions to pop up weekly or monthly.

Cons

At the beginning the automation center was pretty hard for both me and my coworker to figure out. We spent several hours trying to get certain automations set up correctly but once we finally got them working, the process became much more manageable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

GS

Girish Sharma

Telecommunications, 11-50 employees

More than a year

4.0
August 2024

“Visual teamwork that clicks”

Pros

The interface is user friendly and the collaboration tools are one of the strongest parts of monday.com. It works especially well for visual learners and having free plans available is a big plus.

Cons

Setting up automations can take some technical know-how so there is definitely a learning curve there. The mobile app also has some limitations and the task hierarchy could be more powerful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RS

Rani Singh

Computer Software, 500+ employees

Free Trial

5.0
August 2024

“Powerful all in one project hub”

Pros

It's an all in one, cloud-based project management tool that brings everything together in one place.

Cons

Getting started was a bit difficult at first because of the latest version.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

AS

Avishai Shafir

Computer Software, 51-100 employees

Less than a year

3.0
August 2024

“Simple for small teams”

Pros

Managing tasks and working together with a small team is very easy on this platform. The interface is user friendly so pretty much anyone can start using it right away without needing any training.

Cons

Once the team gets bigger and the amount of information builds up, it no longer feels as simple or as effective. Finding what you need becomes difficult and keeping collaboration running well is harder too.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

5

Functionality

6

CM

Carolyne McDougall

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0
August 2024

“Quick setup gets teams started fast”

Pros

Coming from other project management tools, this platform feels very familiar so getting started and setting everything up doesn't take much effort. It also gives useful viewing options, like table, timeline or task view, depending on how you want to manage your work.

Cons

Like a lot of business-oriented systems, it doesn't seem very focused on people using it solo. There's a noticeable push toward adding more team members or collaborators and it would be better to have an option to strip away some of that extra content.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9