“Clean event planning powerhouse”

Pros

With the number of live events our organization handles, this has been essential for keeping everything on schedule across multiple deadlines. The interface is clean and it's really simple to use.

Cons

My only frustration is not having enough time to learn all of its impressive features better. I can tell there's a lot more we could be taking advantage of.

“amazing flexibility”

Pros

From start to finish it's been amazing. The flexibility, automations, notifications and all the things I used to struggle with are now things I can actually build myself. That's the best part of it as I am the one creating it. I am no longer stuck hearing sorry, that's not on our development pipeline right now. Whenever I need something, it's available and I can put it in place straight away. I can test an idea, keep it if it works well or remove it and try something else if it doesn't.

Cons

There's honestly so much it can do that my biggest issue is just not having enough time to learn all of it. Even now with native AI, Vibes, workflows and agents, it has everything I need but I simply cannot find the time to properly explore and use it all. So really, there's not much of a dislike here sorry lol.

“Easy platform”

Pros

Once it's set up properly the interface looks modern and user friendly and it has the potential to serve as a real all-in-one platform. Because it's easy to use, staff adoption has been very strong. The automation tools are amazing and the templates are useful Overall even though they can be a little buggy at times. Support has also been genuinely helpful whenever I have been able to reach an actual person, although getting past the unhelpful AI bots first can be frustrating.

Cons

The biggest downside is the cost since it's expensive enough that giving every user a seat can be hard to justify. As a result, company-wide usage can end up feeling only partial or half-committed when only certain people have access. Resource, time and budget tracking are also fairly basic especially if you're coming from a tool like MS Project. On top of that recent updates seem heavily centered on AI which is disappointing when long-requested community features keep getting delayed. More transparency around the product roadmap would definitely help.

“automations are handy”

Pros

It is pretty easy to use thanks to its clean, visual interface and fast setup. It doesn't take much training to understand the basics which makes it approachable for teams that want a project management tool without a steep learning curve. The automation tools are another strong point since the no-code rules help reduce repetitive work and save time. They can feel a little restrictive on more complex projects or on lower-tier plans but they're still very useful for day to day tasks. Support has also been dependable, with 24/7 availability, helpful documentation and quick replies even though more advanced issues can sometimes take longer to sort out. All in all it's a good choice if you need something efficient, user-friendly and not too technical.

Cons

At first glance the platform looks simple and approachable and it works well when you're using it at a basic level. The challenge shows up when you try to implement it properly across multiple teams especially if AI features and more structured workflows are part of the plan. People may adopt it quickly but without clear direction, usage can become inconsistent and the AI tools often don't get used in a meaningful way. When too much is rolled out at once, it can start to feel overwhelming and teams may only interact with the platform at a surface level. So even though it looks simple on the front end, getting real and consistent value out of it takes more planning, clearer workflow design and a more gradual rollout than you might expect.

“easy to use”

Pros

I must say it didn't take long at all to use and it was pretty easy to understand. The interface is also clean and simple so creating boards and organizing tasks happens quickly. I also like how flexible it is since it can be adapted to different kinds of work without needing any technical setup. The automations are especially useful for handling small repetitive tasks which saves time. It also gives a clear overview of what everyone is working on, making progress tracking much easier. Integrations with tools like Slack and Google Drive work well too. Overall it helps make work management feel more organized without requiring too much effort.

Cons

Once everything starts growing, it can feel a little cluttered. The pricing also becomes expensive as the team gets bigger. Setting things up the right way takes a bit of time in the beginning and notifications can get noisy if you don't manage them carefully.

“adaptable workflows”

Pros

It is easy to use because the interface is user friendly and simple to move around even for team members who are not very tech-savvy. The visual setup makes it quick to see task status, priorities and ownership at a glance which has noticeably shortened onboarding for new users. One of the biggest strengths is how adaptable it is. Boards, columns, automations and different views can all be customized to match the needs of different teams and workflows so we can handle everything from everyday task tracking to more involved operational processes in a single platform. The built-in automations also save us a lot of time by cutting down on manual updates and reminders. Notifications, status changes and task assignments can happen automatically which keeps work moving forward without needing constant oversight. It also does a lot for collaboration since everyone has clear visibility into who is responsible for what and the current stage of each task. Having comments, updates and file attachments connected directly to each item keeps communication organized and much easier to follow. On top of that the dashboards give helpful high-level insight into workloads, timelines and progress across several boards at once. That makes it far easier to monitor performance and spot bottlenecks without having to gather data manually from multiple places.

Cons

The basics are simple to learn but some of the more advanced functions especially complex automations and dashboards, do take time to fully understand and set up properly. Pricing can also climb fairly quickly as teams expand and need more users or access to advanced features so that is something larger organizations or teams managing many boards may need to keep in mind.

“amazing software”

Pros

Every week now seems more structured and productive with this tool in the mix. It gives me a real sense of progress and the value seems strong because it includes a great set of tools that keep me organized and efficient without charging me for extras I don't really need. Also the interface is very easy to understand so managing tasks, tracking progress and collaborating with others is not a hassle from the start. I don't waste time trying to figure out where things are or how they work as it is simple and reliable. Their customer support has also been quick and helpful whenever I have had a question. In terms of features it covers everything I need from task management to workflow tracking. The automation tools are especially valuable because they handle repetitive work for me and save time. I also get a lot of use out of the templates since they give me a practical starting point for different kinds of projects. Sure, there are occasional bugs here and there but they're usually minor and tend to get fixed quickly. Overall it keeps me productive and organized which is why I truly enjoy using it.

Cons

Honestly I do not have any major complaints because I really value how the software keeps improving over time. The only small issue I have noticed is that some of my automations occasionally get deactivated for reasons I cannot explain so I ended up relying on workflows instead.

“Provide great visibility”

Pros

Working in it is not a hassle from the start and it made my daily workload much more efficient. The interface is very user-friendly, the features are simple to move through and keeping everything updated takes very little effort so it never felt draining even while handling several tasks at once. The automation tools were especially valuable because they cut down repetitive work and saved a lot of time which let me put more attention on higher-priority tasks. It also worked really well for budgeting, charting and keeping up with day-to-day workflows, giving a clear view of everything that was happening. On the client services side, it helped with file reviews, document tracking and spotting outstanding items without friction. Reporting was another strong point and being able to visualize data through charts made it much easier to track progress and performance. Overall it made organization, productivity and operational visibility much better across both personal tasks and broader processes.

Cons

One area that felt less practical was the pricing model and the way user access is set up. Having to subscribe with a minimum number of users reduces flexibility especially for smaller teams or situations where a more customized setup is needed. It also created some limitations when trying to work across broader teams. Bringing in additional users was not always a simple process and guest access felt fairly restricted since guests could mostly view boards instead of actively participating. That became frustrating when sharing boards with colleagues outside the subscription who only needed to leave notes, comments or small inputs without driving up costs. Because of that, collaboration between teams or stakeholders could end up being less efficient and more expensive than expected.

“Good tool overall”

Pros

Getting the whole team on board was pretty effortless because the platform is user friendly and visually appealing which makes people actually want to use it. Also it is easy to understand, flexible to work with and I really like being able to keep everything in a single board such as tasks, documentation, forms and dashboards all together in one place. The automations are also very simple to configure and add a lot of value especially when you can set the logic once and let the boards handle the work for you.

Cons

The pricing setup was a little frustrating at first. We rolled it out gradually so having to purchase licenses in fixed increments felt somewhat inconvenient. Another small annoyance is that when connecting a board to a column, there's no way to automatically pull in all tasks from that board into the connected column so everything has to be added one by one manually. It's not a huge problem but it is tedious. And honestly the name can be awkward too as you cannot casually refer to it as It because people have no clue what you mean and repeating the name every time gets old.

“Workflow boosting templates”

Pros

From the moment we signed up the platform turned out to be far more useful for our small non-profit than I originally expected. The templates and built-in features made an immediate impact. I quickly put together a social media communications calendar and a grants tracking board using their template options, then tailored both to fit exactly how we work. We also used it to send newsletters to grouped recipients and monitor opens and link clicks which was a huge help. Bringing my coworkers on board was very easy too as they personalized their views, added comments and felt our project tracking became much more detailed and dependable. Connecting Google Drive and attaching files for review and team communication made collaboration much better and overall the team felt more involved and productive.

Cons

After being on the platform for nearly three years, we did hit a frustrating point a little over a year ago when a billing issue happened at the same time as a platform upgrade. Because of that, we had trouble logging in and had to temporarily move back to the legacy version while they sorted everything out. That part was definitely frustrating. Still, customer support stayed in contact with us throughout the process and helped us step by step until everything was fixed.

“Flexible automation that delivers”

Pros

Its flexibility and automation tools have been the biggest win for us especially considering the value for money. On a rollout project spread across multiple locations, automating status updates and sending instant notifications has been incredibly useful. It cuts down a lot of manual effort and keeps everyone involved on the same page. The platform is also very user-friendly and features such as Gantt and Dashboard views made it possible to tailor the workflow exactly the way we needed. The templates gave us a strong head start as well, saving a lot of time during setup. On top of that the system has been very stable with hardly any bugs and whenever we did need help, customer support was quick and professional.

Cons

Once projects grow and the number of boards starts piling up, moving around and searching across several workspaces can feel a bit cluttered. The Search Everything feature definitely helps but for larger operations, having a cleaner way to handle dependencies across dozens of boards would make things even better. That may also be partly due to being on the Pro plan instead of the Business tier.

“Modern interface, team alignment”

Pros

A really positive experience overall because the platform is very user friendly and easy to use. The fresh, modern design, clean layout and overall user experience make it genuinely enjoyable to use every day and it easily ranks as one of the best tools our team relies on. It also delivers strong value for the price and the collaboration tools especially the comments feature, help everyone stay aligned. The vibe webinars have been a really useful addition as well since they help me discover new functionality and understand how to get more out of the platform.

Cons

The area that could be better is linking items and setting up automations because that part can feel a little harder to work with and not quite as user friendly as the rest of the platform. I'd also welcome more training videos or tutorials since that would make onboarding even better and help users get up to speed with newer features. I don't feel like the platform is missing anything major especially with its strong template library and overall usability but it does seem possible that we're not taking full advantage of certain features simply because we haven't learned them well enough yet.

“Centralized data hub”

Pros

Working as a data assistant I really value how well it centralizes our databases, including clients, operations, portfolio and prospects. Setting up the basic structure is very easy and the templates make it much faster to get started. Connecting our platforms through the API, with updates running twice a day, is essential for how we work and the automation for basic tasks is just as important. The formula columns are also very useful for calculating business maturity.

Cons

This is the part where I run into the biggest issues for my technical role. Some dashboards though not all have filtering bugs so they do not let you apply two filters in a row unless you refresh the entire page first. On top of that exporting those dashboards to PDF takes far too long. From a performance and functionality standpoint, pivot tables use too many system resources and the chart options are very limited. Lastly, mirror columns are inefficient because they do not automatically pull in all the linked information which leaves me manually connecting data or building overly complex automations just to force the link between boards.

“custom boards perfectly tailored”

Pros

A big advantage for our team is how flexible the workboards are. We can set them up to match the way we actually work instead of being pushed into a fixed setup that doesn't reflect our process. Our workflows have plenty of specific steps, exceptions and details that don't fit the usual mold so having the option to customize the boards around those realities makes a real difference. It helps us stay organized and efficient without relying on confusing workarounds or changing how we operate just to fit the software. More than that, it gives us a stronger sense that the system belongs to us and is built to support our day-to-day work rather than getting in the way.

Cons

As per me the biggest frustration on our side has been the pricing. At first glance it seems manageable but as the team gets bigger, the cost rises fast. Since it's priced per user, the total can add up quickly and the plan structure often leaves you paying for extra seats or features you don't really need. Even small choices, like bringing in a new person or giving someone temporary access, start to feel harder than they should because every change has a price tied to it. After a while, it can feel like you're paying a premium even when you're not fully using everything the platform offers. So although the software itself does the job well, the overall pricing can feel a little mismatched with the value you get from it on a daily basis.

“frustrating support”

Pros

Being able to stay organized and work closely with my team has been a big plus. The newer AI tools have been helpful as well even though they still have some room to improve. I also really enjoy that I can build apps for form views directly from my prompts.

Cons

Support has been a real weak spot. It's difficult to get issues resolved when there's no option to call and speak with someone directly. Honestly I am seriously thinking about switching to another solution simply because I don't want to deal with contacting support again.

“very disruptive updates”

Pros

There's definitely a wide range of products and options available. I also appreciate how customizable the platform is especially the ability to use color coding.

Cons

It looks like they've tried to make the platform handle too many things at once. They also roll out frequent updates that end up changing how the setups we've already built actually work. On top of that some of the newer additions are genuinely useful but they're not simple to adopt once your systems were created around the older version of the platform. For example, workflows are clearly better than automations but when everything we've built relies on automations, moving over basically means a full rebuild while we're still trying to run the business and keep using the software which makes it very difficult.

“Versatile teamwork collaboration”

Pros

Working with monday.com has been really positive. It's a cloud-based project management platform with a wide range of features and it makes assigning tasks to team members and collaborating in real time very convenient. It also offers secure document management and includes support for video conferencing. Another big advantage is the customizable templates which can be adjusted to fit different project management requirements.

Cons

Honestly I don't have any complaints about the software. It's a very great tool, the pricing is flexible at under $40 for 5 users and customer support is available 24/7.

“Flexible workflows, helpful support”

Pros

Right from the start it has been simple to work with and flexible enough to adapt to the way our company operates. The support team has also been really helpful with setup and showing us how to use the platform properly. We've been able to cut down on a lot of spreadsheets and the automations make day-to-day work much easier by notifying the right people when something needs attention. The monthly update feature has also been extremely valuable for keeping everyone aligned on changes and progress.

Cons

The biggest challenge for our company is still the cost of the licenses, although the free viewer option does help with that a bit. Another downside is that the templates can be difficult to locate when you need them.

“Strong features, questionable value”

Pros

There's a lot to work with in monday.com. The templates are really useful, the feature set feels almost endless and the email alerts between teams help communication stay on track.

Cons

Cost is the major issue because it is expensive and I am not always convinced the value matches the price. We've also run into quite a few bugs with the automations and AI support. On top of that customer support can be hard to reach and when we do get help, the responses aren't always relevant since it often seems like they don't fully understand the challenges we're dealing with. The user roles and permission levels could also be better matched to the available features.

“Versatile teamwork automation”

Pros

I use monday.com for everything from my personal to-do list to coordinating work across teams and departments. It also fits really well for project management and features like automation and Sidekick, my beta agent, add even more value. The platform is user-friendly and does a really good job of creating accountability across teams and departments.

Cons

One thing that's missing is the ability to mirror items across multiple boards natively. To do that, you need to install an app from the marketplace which ends up increasing the overall cost of the solution.