Notion

Notion Software Reviews

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Total 640 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EP
Enzo Pascual

Computer Software, 500+ employees

Less than a year

5.0

“Cool aesthetic”

Pros

The best part for me is the workflow's aesthetic. It's not just functional, it also matches the overall visual style really well.

Cons

The setup can feel a bit complex. I wouldn't fully recommend it to someone who's totally new to computers or note-taking.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

CB
Charlie Billebeau

Human Resources, 11-50 employees

More than a year

5.0

“Highly adaptable platform”

Pros

It's genuinely flexible and can fit pretty much any need you can think of.

Cons

Occasionally it limits what you can do regarding UI or access and it depends quite a bit on other tools (for example, using a separate survey tool). Hopefully that improves soon!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JD
JYOTIRMOY DAS

Government Administration, 500+ employees

More than a year

5.0

“Amazing level of customization”

Pros

This app feels really user-friendly and it covers everything from simple notes and tasks to more complex projects in one place. I also appreciate how much you can customize the pages, plus the integrations with other tools make it fit into my workflow without much hassle.

Cons

For brand-new users, it might feel a bit overwhelming at first and the layout can come across as crowded when you start adding more content. Still, there are plenty of learning resources online to help you get past that learning curve.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

WS
William Shelton

Religious Institutions, 1-10 employees

More than a year

4.0

“Feels adequate”

Pros

It feels really versatile and flexible for getting different kinds of work organized. It's kind of a Swiss-knife app, nothing is necessarily perfect but it's usually adequate, practical and simple enough to be useful day to day.

Cons

The learning curve is pretty steep especially at the beginning. The template community is huge but that volume can be overwhelming for some people trying to pick something and get started. Also, there are simple formatting options like strikethrough that seem more complicated than they should be.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

CZ
Chris Z

Financial Services, 1-10 employees

More than a year

4.0

“Plans and deadlines in one place”

Pros

The note-taking features are solid overall and I'm using pretty much everything it offers. Being able to add tables and do calculations right inside my notes is a big win and the ability to embed a calendar makes it much easier to keep plans and deadlines in one place.

Cons

Customization isn't always where I'd like it to be. A good example is the calendar view-on occasion items get cut off and adjusting the timezone can be a bit awkward so it takes extra effort to make sure everything lines up correctly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

AP
Arianna Pineda

Information Technology and Services, 500+ employees

More than a year

5.0

“Well-organized budgeting and lists”

Pros

I'm pretty organized so using this platform helps me keep everything together in one spot including my budgeting, packing lists and even concert info all stay in the same place.

Cons

Installing templates feels more complicated than it should and it could be cheaper overall.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

SW
Sherry Wang

Telecommunications, 51-100 employees

Less than a year

5.0

“Emojis add personality”

Pros

The interface feels really user-friendly and the customization options are a big plus. You can adjust the format to match how your team works, add emojis for a bit of personality and even tag other colleagues directly on the page.

Cons

There isn't much to complain about-Notion has been a solid tool for coordinating across different teams.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

CD
Carl Davis

Broadcast Media, 11-50 employees

Less than 6 months

5.0

“Wide variety of functions”

Pros

There are a lot of options and features here and it genuinely does what I need and then some. Even when I think I've found everything, there's usually another setting or tool that helps me get closer to the exact result I'm after.

Cons

Getting started can feel a bit overwhelming at first. The tutorial doesn't go far enough so it takes some extra effort to figure things out on your own.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JMS
Juan Manuel Spoleti

Information Technology and Services, 51-100 employees

More than a year

5.0

“thorough documentation”

Pros

It's simple to use and the documentation and tutorials are really thorough. I also found the search experience handy and there are plenty of options for writing custom stuff. Having a mobile app is a nice bonus too.

Cons

As a QA Engineer, I didn't run into many built-in tools for adding test scenarios which makes sense but it would be better if everything could be organized in one place.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JG
Jeremy Golden

Computer Games, 1-10 employees

Less than a year

4.0

“Can adjust it”

Pros

Customizable templates have been a real win for kicking off my release writing. They give me a solid starting structure right away and then I can tweak everything until it matches what I'm aiming for.

Cons

The AI integration hasn't worked for me at all. It feels more distracting than useful and I don't agree with how AI is implemented.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

JL
Janne Lopez

Leisure, Travel & Tourism, 500+ employees

More than a year

5.0

“Interactive workflow”

Pros

The platform feels really interactive and it lets me build a more organized, personalized workflow using all the different tools it includes. The AI features help me come up with stronger ideas when I'm working on projects. I also appreciate that I can share pretty much any kind of information with my team and it makes collaborating together much simpler.

Cons

No complaints here, nothing about it has caused any issues for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

WH
Waleed Hasan

Writing and Editing, 11-50 employees

More than a year

5.0

“Fantastic for managing projects”

Pros

This is a perfectly working tool with a really flexible, highly customizable setup. Using it has been a fantastic experience for managing projects and it also works well as a daily helping journal.

Cons

interface is pretty complex and the customization options take a lot of time to learn. On top of that, the documentation isn't that helpful.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

AS
Austin Steele

Accounting, 11-50 employees

Less than a year

5.0

“Simple to set up a team board”

Pros

I really like how simple it is to set up a team board and collaborate together, plus I've been using this software to build an internal set of processes that our team can actually follow.

Cons

No complaints at all about Notion.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

BN
ben Nazar

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0

“options feel endless”

Pros

Love how customizable it is. After you get the hang of it, the options feel endless. I use it for my business and it's been a really solid tool overall.

Cons

Getting started can feel like a lot at first but it clicks once you work through the learning curve.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

SD
Suraj Desai

Education Management, 500+ employees

More than a year

5.0

“Feature-rich system”

Pros

It covers pretty much everything I need. I can jot down notes, build a to-do list in the exact layout I want and create tables with a "convert to database" option. something I genuinely like. Customizing individual table cells is also great, I can drop in checkboxes, dropdown menus and other controls per cell. Another big win is the ability to search within the table for any item so I don't have to keep scrolling just to find something.

Cons

The only thing that feels weak is the sidebar. After adding lots of items, scrolling gets awkward. They show a small "more" button at the bottom, then you have to scroll again to reach the item you're looking for. Even though favorites would help me jump to what I use most, it still would've been nicer if scrolling/searching in the sidebar felt more smooth.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

DC
Dhanaporn Choong

Marketing and Advertising, 101-500 employees

More than a year

5.0

“Works fine”

Pros

It feels really versatile and powerful. I use it a lot for both work collaboration and personal planning. The interface is super user-friendly so even with all the features it offers, it never becomes overwhelming. It's also simple to find what you need to get the exact outcome you're aiming for.

Cons

Since Notion is so flexible, it helps to start a project with a clear picture of what the final result should look like. Without that initial "vision," I ran into some issues explaining the app's full capabilities and overall scope to my colleagues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

KR
Kaja Rzeczkowska

Luxury Goods & Jewelry, 1-10 employees

More than a year

4.0

“database-focused approach”

Pros

I really enjoy the entire database-focused approach because it lets me keep information about my stuff, what I know, ideas and other interests all in one place. The standout feature for me is the ability to nest any database (or even just a part of one) wherever it makes sense.

Cons

Two parts are less satisfying. First, the time management setup could use improvement-more of an Asana/ClickUp-style philosophy would fit my workflow better. Since it doesn't quite work that way, I end up using another app to handle tasks even though I expected Notion to cover everything in one tool. Second, I miss being able to make notes fully unhierarchical. I genuinely prefer that structure but the way Notion works is inherently more hierarchical.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Capital Markets, 51-100 employees

More than a year

5.0

“Super app”

Pros

Everything is in one place, basically like a mini-Wikipedia for my team. The interface feels highly responsive and lightweight and the app has been consistently bug-free. Searching is genuinely strong and having it as an all-in-one tool makes it a must-have whether you're running a startup or supporting a larger business.

Cons

It could be even better with more task management capabilities-things like focus mode, better task tracking or a built-in dashboard so it really becomes a true super app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Internet, 1-10 employees

More than a year

5.0

“Serves many purposes”

Pros

It's simple to use and flexible enough for a lot of different purposes.

Cons

Getting started feels a bit complicated at first and it does take a good amount of practice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RG
Rafael Grigoleti

Banking, 500+ employees

More than a year

4.0

“Lets me build my own content”

Pros

It feels sleek and kind of like a private space where I can build my own content while also tapping into the knowledge the company provides.

Cons

Search is pretty weak. I've lost track of how many times I typed the right keywords but still couldn't find the exact card I needed. You can work around it after a while but that takes time and it can be pretty frustrating if you need results quickly.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9