Mid Market, 51-100 employees
“Quick customization”
Pros
It lets me quickly customize it to fit exactly what I need for my work. Building applications feels simple.
Cons
I struggle with the formula fields since they require understanding specific formulas and I haven't been able to figure out how to use them properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“reliable system”
Pros
I can always count on this system to work when I need it and I really appreciate how the developers keep adding new features and improvements regularly.
Cons
The user minimums for each package level feel restrictive and the per-user pricing can get expensive quickly
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“Positive experience of 3 years”
Pros
Been working with this platform for over 3 years now. It's really simple to get into and the automation features along with filtering capabilities have made my workflow so much smoother.
Cons
Needs a solid internet connection since it's cloud-based and I think a platform this big should work better with slower connections.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Feels natural”
Pros
Easy to use with really helpful tools that organize how data gets handled. The interface feels logical and I can find what I need without getting lost in menus.
Cons
The graphs don't offer much flexibility and I can't color code columns, only rows work for that. When running reports, there's no way to filter out data, just filter in which is limiting. Also the help pages feel pretty cluttered.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Minimal learning curve”
Pros
I find this system really easy to handle, even as someone just starting out. The more I explore it, the more useful features I discover tucked away throughout the interface.
Cons
Some features still need updating though the team does respond to feedback and works on adding requested functionality in future releases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small Business, 1-10 employees
“Custom solutions”
Pros
Can build custom solutions right within the system which gives me a lot of flexibility to adjust things exactly how our dealership needs them.
Cons
The interface isn't great right out of the box. They've tried to modernize things but alot of the updates have actually removed features that were available in the older version.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Well organized interface”
Pros
The interface feels well organized, plus the functionality goes incredibly deep. There's practically no limit to what you can accomplish with it.
Cons
Feels a bit complicated initially since you're not sure about all its capabilities.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Small Business, 11-50 employees
“Convenient cloud-based system”
Pros
Being cloud-based means I don't have to worry about installing anything locally which is really convenient. The regular updates keep everything current and I find it pretty simple to use day-to-day.
Cons
The tool seems more geared toward screen-based reporting rather than producing quality printed materials.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Enterprise, 500+ employees
“No need for spreadsheets anymore”
Pros
Eliminates the need for messy spreadsheets and provides simple solutions. The support team is consistently helpful whenever I reach out.
Cons
The built-in features can feel pretty limited at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Mid Market, 101-500 employees
“Provides organized data”
Pros
The information is well-structured and simple to work with.
Cons
I haven't come across anything that bothers me so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Keeps everyone in loop”
Pros
I really appreciate how it keeps everyone on my team connected and informed. When I think about what stands out most, it's definitely how simple everything is to use. The sharing capabilities make collaboration feel effortless and there's never any confusion about where we stand on projects.
Cons
The mobile version doesn't match what you get on desktop. There's a real gap in functionality between the two platforms.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mid Market, 51-100 employees
“Acts as a bridge between business operations and IT systems”
Pros
It functions as both a central database and a bridge between our business operations and IT systems. The dual functionality makes it versatile for our workflow.
Cons
Mobile interface feels pretty outdated compared to what you'd expect these days.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“All project-related data at one spot”
Pros
I love having all the project-related information centralized in a single location.
Cons
Not enough storage space for everything I need though it handles most of my projects fine.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“Useful automations”
Pros
The smart builder is really user-friendly and the native functionalities work smoothly together. I appreciate how the automations through the pipeline system organize everything.
Cons
The pricing for each pipeline step adds up quickly and the overall licensing fees are pretty high.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Mid Market, 51-100 employees
“Builds applications in no time”
Pros
Building applications here is quick and simple. The low-code approach means I can create multiple solutions without getting bogged down in complex programming. Everything feels user-friendly so I'm not constantly hunting for features or struggling with the interface.
Cons
Formula queries sometimes give me problematic solutions that don't quite work right.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Handles complex problems with ease”
Pros
The way it handles complex problems with just a few formulas and pipelines is impressive. You don't need tons of steps to get things done.
Cons
Could use more advanced formula capabilities and functions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Important part of my toolkit”
Pros
Running my own graphic design business, this platform has been fantastic for organizing client projects and keeping my workflow smooth. The customization options are definitely a standout feature. I can adapt everything to match exactly what my business needs without knowing any code. It's been helpful for tracking project timelines, client feedback and all my design assets in one central location. The automation features have freed up so much time, letting me concentrate more on the creative side of things. It's become an essential part of my business toolkit.
Cons
The setup process was pretty challenging for someone like me running a small business, took quite a while to figure everything out and get it configured properly. The learning curve is steep and I had to invest considerable time just to make the most of what it offers. Cost is another major concern since it gets expensive quickly especially when you need advanced features or your team grows. For smaller businesses, the pricing is definitely something you need to think through carefully.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Mid Market, 51-100 employees
“organizes information visually”
Pros
The way this platform answers questions and organizes information visually is amazing. It's also an excellent tool for field employees to create and update information right from their phones. We constantly use it for creating proposals and bids, plus updating documentation when status changes happen in real time. The ability to link between tables makes answering customer questions quick and efficient.
Cons
Its interface looks pretty basic and stripped-down which can be off-putting when you're coming from other ERPs with more polished designs. It took me a while to get past that initial impression but once I did, I realized how powerful the platform actually is.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“gives me visibility into everything”
Pros
I find it to be a really effective platform for integrating our existing CRM data. The ability to track performance and tasks through the timeline view works great for my workflow. The dashboard view is useful and gives me good visibility into everything.
Cons
Getting started was pretty tough at first. The trial version doesn't give you much to work with which made it hard to really evaluate everything. Also disappointed by the chart and graph options, they're pretty basic compared to what I expected.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“such a time saver”
Pros
Our custom application built on this platform is absolutely essential to everything we do. It handles new leads, parts, service support, basically runs our entire operation and eliminates most of the guesswork. The time savings are incredible and it lets us focus on what matters most, helping customers quickly and smoothly. This thing does the work of several people for a fraction of the cost and I'd tell anyone looking to multiply their efficiency by 3-5x to give it a shot.
Cons
The learning curve was pretty steep when I first started using this platform. It wasn't immediately obvious how powerful it could be right from the start. We basically built everything from scratch over 7-8 years and now it's become one of our most essential tools. While you can create almost anything you can imagine, figuring out the optimal approach to solve specific problems requires alot of critical thinking with minimal guidance. The upside is that once you have a clear vision, the platform can definitely make it happen.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10