Small Business, 11-50 employees
“Limitless customization”
Pros
Easy to use and the endless customization options really make my work more efficient. The interface is well organized and there are so many features that help organize everything I need to do.
Cons
The pipeline setup is frustrating since you can't use real-time or "today" options directly. I have to create workarounds every time. The newer Quickbase formula rules don't work on mobile either which is really annoying when I'm trying to work on the go.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Mid Market, 101-500 employees
“Flexible solution”
Pros
I really appreciate how flexible this is, we can customize it for our whole organization and each person can set up their own dashboard. As someone who uses it daily, I find the interface pretty simple.
Cons
Getting familiar with this took some time since our engineering team configured it as a reporting database which made the initial learning curve steeper.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“easy to follow instructions”
Pros
Great how customizable this platform is, everything feels user-friendly and simple. The instructions are clear which makes implementing changes easy.
Cons
Sometimes it gets sluggish when connecting tabs and there's not enough storage space available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Brilliiant team”
Pros
I really appreciate how I can quickly build databases whenever my organization needs them. The process is simple with minimal coding required. The support team is fantastic and I don't have to wait around for a developer to create what I need.
Cons
Would love to see more flexible rule options available
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“boosts Our Team's Productivity”
Pros
Quickbase has helped our team organize several processes making us much more efficient and productive when supporting customers.
Cons
I honestly can't think of any real downsides or issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“crucial for our operations”
Pros
Tracking jobs and keeping current on project status has been crucial for our operations and this handles that perfectly.
Cons
The main downside is getting the app programmed for our specific needs. Nobody here really has deep knowledge about this stuff though we usually manage to figure things out eventually. Sometimes we do struggle with implementing certain features though.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Enterprise, 500+ employees
“Building solutions doesn't take much time”
Pros
I can quickly build and deploy solutions without much difficulty. The development process is simple and doesn't take forever to get something up and running.
Cons
Complex scenarios don't work as well here and there's no way to integrate them with QB.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Mid Market, 51-100 employees
“Too overwhelming”
Pros
The search functionality is really impressive. You can find anything quickly and there are plenty of filtering options to narrow down results.
Cons
The sheer number of options and capabilities can be pretty overwhelming when youre just starting out with the platform.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
7
Mid Market, 101-500 employees
“rigid database structure once configured”
Pros
Setting up databases is pretty simple even for colleagues who aren't programmers. Customer support has been really cooperative whenever I've reached out to them.
Cons
Database structure is pretty rigid once you've got everything configured making changes later can be a real headache. I also find myself hunting around for certain settings that seem buried or just aren't where you'd expect them to be.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
8
Functionality
6
Small Business, 1-10 employees
“Gives real-time data”
Pros
I can run all our construction data through this system and get real-time information back which has been very helpful for tracking everything.
Cons
Can't think of anything negative right now. It's blown past what we originally expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“solid performance”
Pros
The performance has been rock solid since we started using it. Everything runs smoothly without any hiccups and I've noticed our team's efficiency has really improved. It's been great for organizing our workflow and cutting down on mistakes, definitely saves us alot of time throughout the day.
Cons
The design options feel pretty inconsistent and there's not much to work with when your building tools.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Mid Market, 101-500 employees
“Powerful software”
Pros
This software is incredibly powerful and flexible. It adapts to tons of different uses and regular users can modify or expand it with just some basic training.
Cons
Development approach really lacks organization. Being relatively new, they haven't figured out a structured method like some of the more established companies who've been working with this type of software since it first launched.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Mid Market, 51-100 employees
“Saves time”
Pros
I rely on this tool (especially the Producteev app) to track down specific tasks and see who's handling them. This organized process saves me tons of time when I need to locate information quickly.
Cons
Wish there was a way to jump straight into Producteev instead of having to go through QuickBase every time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Mid Market, 101-500 employees
“they listen to feedback”
Pros
The team actually pays attention to feedback and keeps improving things. There's plenty of support available whenever you need it and I can see the platform evolving all the time.
Cons
The licensing structure really frustrates me, they lock all the good stuff behind higher tiers so smaller companies like ours get stuck with basic features when we're trying to grow. It feels like there holding back the tools that could actually help us expand.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
8
Functionality
6
Small Business, 11-50 employees
“centralized solution”
Pros
Having all our information in one central location has been really helpful. The reporting features are solid and I appreciate being able to customize reports to fit what we actually need.
Cons
I can't bring in files with specific criteria to search and pull matching data from our system. Exporting large data files just doesn't work, it either fails or takes forever.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
5
Small Business, 1-10 employees
“Well thought out”
Pros
I find the format really simple for visualizing my active cases, plus the trending reports tab makes it simple to track provider patterns.
Cons
Can't think of much that needs changing, this tool was really well thought out for my specific needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Meets our needs”
Pros
The flexibility really stands out, we can customize almost everything to match our specific requirements.
Cons
The efficiency could really benefit from more automation and AI features to organize workflows.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Small Business, 11-50 employees
“easy to understand”
Pros
I find it really simple and it displays information in a way that's easy to understand and work with.
Cons
Finding my app from the login screen can be tricky at times. I end up stuck on the initial page and can't seem to move forward.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“customizable fields”
Pros
The sandbox feature gives me plenty of flexibility to customize fields and adapt the system to our specific needs which I really appreciate.
Cons
There aren't many workarounds when you hit the limits of the native QB application features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mid Market, 51-100 employees
“Packed with features”
Pros
Works well and offers tons of different tools for whatever I need to accomplish.
Cons
Data entry feels restricted especially when working with table formats that span multiple related tables.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7