Small Business, 11-50 employees
“great for sharing info with team”
Pros
I really appreciate how simple this is for sharing info with my team with no unnecessary complications or confusing features. Being able to access different tools for the two teams I work with is helpful since each group needs different functionality and switching between them is not hard. The new tool placement is great too!
Cons
I find the formatting options somewhat awkward when trying to set up what I need. Better integration with Google Calendar would make task management much smoother, the current setup feels disconnected.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Small Business, 11-50 employees
“unmatched customization”
Pros
I can basically mold this into whatever I need it to be. There's really no limit to how you can configure things.
Cons
The form and report layouts leave something to be desired. When customizing forms, you're stuck with a single column layout. Sure, you can float fields to create multiple columns but there's no way to actually group fields together in different columns. It's not a dealbreaker but definitley could use some improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Essential part of our workflow”
Pros
Building and updating applications feels smooth and I'm constantly discovering new sources and connections to work with. The integration with our current data systems has made this an essential part of our daily workflow.
Cons
Wish there were more self-service options so users could troubleshoot issues on their own before needing to escalate to support though this is improving over time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Small Business, 1-10 employees
“Honest support staff and simple automation”
Pros
The automation setup here is simple, probably the most user-friendly I've seen. What really stands out are the built-in insights that give you valuable data without extra work. Whenever I needed help with form rules, formulas or tricky problems, the support team was genuinely helpful. What impressed me most was their honesty, if they didn't know something right away, they'd admit it and follow up with a proper solution. That level of transparency is rare and really appreciated.
Cons
I can't really think of anything I didn't like about using this system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“adapts as our business grows”
Pros
There don't seem to be many boundaries on what you can accomplish. Creating and customizing reports feels simple. As someone who uses this daily and just became an administrator after completing Quickbase University, I really appreciate how you can add fields to existing tables whenever our requirements change. It adapts as our business grows.
Cons
Making changes feels risky since our original developer left, the system has so much complexity built in that I'm constantly worried about breaking something when I try to update or modify things.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
7
Enterprise, 500+ employees
“Powerful formulas”
Pros
The formulas in this platform are powerful and give me a lot of flexibility. Moving data around is not an issue thanks to the connected tables feature. Plus the API is powerful and responds quickly when I need it to.
Cons
The integration process feels rushed whenever they acquire new technology, they tend to push it on users before it's properly integrated. This happened with both pipelines and fast field acquisitions. While pipelines has become valuable now, it was definitely substandard when first introduced.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“shared database information”
Pros
I appreciate how our team can access shared database info instantly, even when we're spread across different states. The field and table permissions feature is fantastic too. We use it whenever we give customers access to our Quickbase setup. This tool has completely transformed how we operate.
Cons
Could use more affordable monthly pricing options.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Helps me keep up with daily tasks”
Pros
It's amazing how this helps me stay on top of what my team is doing each day. We rely on it heavily for monitoring sales performance and gathering customer feedback that strengthens our client relationships. My managers check the activity reports every morning and it's become invaluable for maintaining detailed customer records and contact information.
Cons
The website updates threw our team for a loop initially. Took some trial and error to locate features we used regularly. Once we figured it out though, the interface is pretty simple.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“easy to track data”
Pros
I like being able to pull in spreadsheets and databases for tracking practically anything we need. It lets us focus on the data that actually matters without getting bogged down by a bunch of irrelevant fields.
Cons
The formula options feel a bit restrictive when I'm trying to create more specialized reports. Also filtering through data to generate reports can be pretty time-consuming and tedious.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Customizable interface”
Pros
Being able to adjust the interface exactly how I want it for my workflow is a plus.
Cons
Scrolling functionality is terrible when viewing data. The page constantly stutters and gets stuck showing the same section over and over instead of letting me scroll down smoothly.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“solid support”
Pros
I rely on this platform daily and have been instrumental in developing our organization's apps and tables for record management. The way everything is structured makes sense and creating applications isn't overly complicated for newcomers. You can start with basic functionality and gradually incorporate more sophisticated features and connections as your needs evolve. The support team does a solid job addressing questions especially when dealing with complex features like pipelines and integration work.
Cons
Creating reports feels complex and organizing them takes way too much effort. There's constant page refreshing and jumping between different menus which gets annoying. I've also run into character encoding problems that really slow things down.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
6
Mid Market, 51-100 employees
“improved our coordination”
Pros
I'm really impressed with how this organizes our commercial construction workflow. It's helped us boost efficiency and get better coordination between teams.
Cons
The editing tools can be a bit inconsistent at times. There are certain areas I'd really like to customize or modify but they're locked and I can't access them for editing.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Mid Market, 101-500 employees
“easy to manage”
Pros
Really appreciate how simple this platform is to handle and the customization options are pretty extensive for what I need.
Cons
Really can't think of any major drawbacks. Success mostly comes down to whoever's building the pages and how well they use what's available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Friendly and patient support team”
Pros
The support team here is responsive and really gets our business needs. They're super accessible and always put our priorities first. What I love most is how patient they are when explaining processes or helping with owner transitions. They're also really flexible about making changes to help us work more effectively.
Cons
Removing older environments can be tricky and it sometimes makes things feel a bit cluttered. Nothing we can't work around though.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“simple to set up new matters”
Pros
I appreciate how simple it is to set up new matters. The document retrieval feature works well and I find the data segmentation capabilities really useful for organizing information.
Cons
I wish I could upload documents and store them directly in the system. Since I handle contracts regularly, having that functionality would make this a much more complete tool for getting my work done.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
5
Mid Market, 51-100 employees
“Good experience of 2 years”
Pros
I've been using this for tracking over the past 2 years and really appreciate how simple everything is. The interface is simple and pulling reports makes staying updated easy.
Cons
I use this daily and honestly can't think of anything I dislike about it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Small Business, 1-10 employees
“gives me access to client information”
Pros
The platform lets me easily access and update client information, track past projects and monitor our marketing and sales activities. I really appreciate being able to develop custom features that fit exactly what our team needs.
Cons
I wish there was better communication about all the features available. I feel like we're not using this to its full potential because we don't know what else it can do. More proactive outreach about untapped capabilities would be really helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Enterprise, 500+ employees
“Lets us build multiple projects”
Pros
I can build exactly what each project requires, even though they're all completely different from one another.
Cons
The user limit is pretty restrictive. While getting started is simple, things can get tricky when you're trying to configure more complex project requirements, figuring out the right approach isn't always easy. Once you work through those initial challenges though, everything becomes more manageable.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Enterprise, 500+ employees
“outdated interface”
Pros
This tool really helps me manage projects and keep track of everything from performance metrics to resource allocation. I can easily handle project intakes and give stakeholders the status updates they need without any issues.
Cons
The interface feels pretty outdated to me visually.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Mid Market, 51-100 employees
“can leave notes for jobs”
Pros
I can easily leave detailed notes for specific jobs to track what each client expects which helps keep everything organized and personalized.
Cons
Finding someone with the right permissions to change project status can be a real headache when you don't have access yourself.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7