Simpro Reviews

Pros

This is an excellent software for project management encompassing features such as estimation planning task, execution and inventory management. It is comprehensive and relatively easy to use.

Cons

It requires usage in at least three projects to become fully proficient.

Pros

There's no noteworthy positive aspect. Transitioning away from it is the best course of action.

Cons

Simpro Enterprise's entire user interface is poorly designed, and its navigation feels outdated. If you forget to save your work, it's lost!!! It's challenging to use and doesn't match the user friendliness of other alternatives.

Pros

The implementation of Simpro Enterprise on the back office side is highly efficient, providing a seamless experience that significantly enhances stock and job management processes. Its integration with QuickBooks is so flawless that makess it smooth and error-free data synchronization and a more streamlined workflow.

Cons

The mobile app is challenging to use lacks intuitiveness and is missing some functionality.

Pros

Simpro Enterprise offers an end to end solution from Lead to Invoicing that has streamlined our business processes. It has helped us transition from an old server based system to a cloud-based one. Simpro Enterprise is a versatile field service management and service desk software that can also handle larger projects.

Cons

Asset management and assetjob history could be more transparent especially for assets with multiple parts. It's challenging to see which parts have been replaced or haven't over time. Also you cannot view the total asset spend on callouts.

Pros

Simpro Enterprise is excellent for managing a business professionally with user friendly functions and tools that facilitate efficient business management.

Cons

Some functions and tools are not utilized optimally and may be outdated affecting their usability.

Pros

Transitioning to a CloudBased solution has been a positive move. The customer support has been exceptional allowing direct communication with helpful individuals who can remotely assist with any issues.

Cons

The limitation of only being able to keep certain modules open like Jobs Quotes Purchase Orders Receipts and Invoices can be frustrating. It would be more convenient to have tabs at the top for People Schedule Catalogue Invoices Utilities and Reports. Duplicating pages is necessary to avoid losing progress when handling interruptions like phone calls. Handling stock and transferring Work and Technician notes between jobs can also be challenging. Some reports lack customization options beyond their predefined parameters.

Pros

It offers relative ease of use particularly when it comes to job related features. While interest calculations on overdue invoices could be improved for better integration with Xero Purchase Orders are user-friendly. The help menu is comprehensive and easy to follow.

Cons

It would be beneficial to receive immediate notifications in case of connection issues that impact job synchronization and workflow speed.

Pros

What I appreciate most about this software are the prebuilt features. However there is a need for better merging of plumbing supplier parts to maximize the program's potential.

Cons

The process of merging plumbing supplier parts can be quite challenging and there is no straightforward method to accomplish it.

Pros

I am completely satisfied with this software as it represents a significant leap from our previous system. It has enhanced our productivity across various aspects of our business including scheduling purchasing and invoicing.

Cons

Speed of implementing suggested ideas could be improved especially in the ideas process.

Pros

Once the setup is complete ,quoting becomes more straightforward and scheduling aids in tracking staff locations. However managing simpro enterprise can be a fulltime task as not all information consistently goes to the correct destination.

Cons

There are inconsistencies in the flow of information with some receipts not linking to the right location and manual updates are required for cost prices on jobs.

Pros

Simpro Enterprise continuously improves and updates its features. In comparison to other similar programs simpro enterprise offers a deep and detailed set of tools and features.

Cons

The initial implementation process may appear cumbersome due to the extensive range of features but the training provided is excellent and the customer servicehelpdesk support is topnotch.

Pros

The service order flow scheduling and invoicing have been impressive. The training and support provided have been fantastic ensuring a productive transition.

Cons

I think the mobile app could benefit from additional features such as the ability to view customers and sites without completing an onsite job and better access to custom fields and site notes.

Pros

I adore the ease of creating scheduling and tracking jobs within simpro enterprise. The system has been excellent for logistical dispatch.

Cons

It would be convenient to schedule a job directly from the schedule within the software.

Pros

The ability to accurately track costs is essential for our operations and Simpro Enterprise excels in this area. It delivers exceptional performance in cost management, providing us with reliable insights and ensuring precise tracking throughout.

Cons

Timesheet control could be more userfriendly and efficient in data entry.

Pros

Simpro Enterprise features a clean, intuitive UI that makes it incredibly user-friendly while offering a wide range of powerful tools designed for smooth integration into business processes. It shows great potential as a versatile solution for optimizing various aspects of our operations.

Cons

Custom reporting feature can be somewhat challenging and confusing to use.

Pros

It provides a clear workflow process that keeps everyone aligned and on the same page. It offers a secure environment for project request submissions, reviews, approvals, assignments and tracking.

Cons

Improvements could be made in the flexibility of invoicing especially in terms of proper integration capabilities. Custom fields have limitations and access to custom fields in emails can be challenging.

Pros

It brought about a seamless transition and every interaction with the software was a success. It really transformed our business operations offering complete traceability and transparency significantly reducing errors.

Cons

No issues encountered!!! This tool has proven to be an exceptional tool without faults.

Pros

Simpro Enterprise provides outstanding overall features and is notably simple to set up and use, making it an accessible and effective solution for our needs.

Cons

The software's responsiveness to user suggestions and feedback could be improved particularly in implementing ideas from the user forum.

Pros

My experience with simpro has been positive from the start. Navigating the system and finding solutions to my objectives has been easy and straightforward. As I've gained more knowledge I've been able to implement new systems for our team.

Cons

When dealing with long lists of parts in jobs it would be beneficial for the add a part field to be available both at the top and bottom or for the cursor to automatically return to the field after adding a part. Progress invoices can be complicated but additional training might resolve this.

Pros

Simpro enterprise excels in job management offering an intuitive and easy to learn system.

Cons

While strong in job costing and management there is room for improvement to further support businesses with high volume recurring job services.