Silas Monteiro
Computer Software, 1-10 employees
“essential tool for remote work”
Pros
It really stands out for how simple it is to use which was a pleasant surprise. The audio and video quality are excellent and it has become an essential tool for remote work.
Cons
I wouldn't call this a defect but I do think it should do a better job of separating personal and work accounts so they don't get mixed up so easily.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jonathan Fethiere
Marketing and Advertising, 101-500 employees
“Diverse integration options”
Pros
the interface felt polished and user-friendly and the whole experience flowed smoothly. The integration options were impressive too and made the platform even more useful.
Cons
Honestly, I didn't run into anything I disliked while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittany Landers
Marketing and Advertising, 1-10 employees
“My favorite way to stay productive”
Pros
Hands down, this has been my favorite way to stay productive, keep communication between teams clear and concise and message back and forth in a very simple way without it becoming overly distracting.
Cons
I can't think of any real complaints about it. In more than 8 years of using the app, I've never run into a serious issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen H.
Accounting, 2-9 employees
“Realtime notifications ”
Pros
I use slack all the time instead of emails to get rapid responses from the clients. Rapid responses are really appreciated in the accounting world.
Cons
Switching from one business to the other is somewhat confusing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Goran S.
Leisure, Travel & Tourism, 1-10 employees
“To us, this is the only way of communication within a team”
Pros
I use it for quick huddles to solve a mini-problem my employee has or for proper meetings with the entire team. All the time!
Cons
It is just that Slack can be very intrusive sometimes but that can be solved by just muting it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Meraz H.
Information technology and Services, 1000+ employees
“The ultimate tool for collaborations! ”
Pros
It simple rocks! We have so many channels live to keep everything separate and all works so flawlessly together. It connects to all our apps which helps in file sharing as well.
Cons
Slack calls dont terminate immediately and makes you feel your system is slow while it isnt.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Abhinav J.
Information technology and Services, 50-99 employees
“Best tool for team management”
Pros
We totally depend on it for any sort of team collabs. All our files are shared using Slack and meetings are solely done on it.
Cons
Support team is slow. Maybe they get overwhelmed by the huge userbase. But we hardly face any problem.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9