Slack Software Reviews

“Threads, pinned messages keep conversations organized”

Pros

Keeping conversations organized is one of the things I enjoy most here, thanks to features like threads, pinned messages and the option to react to every message with a sticker. I also prefer the stickers and emojis on this platform over what I've seen in other apps. The timely notifications are especially helpful because they make sure I don't miss important messages and can respond right away.

Cons

The only issue I run into is not being able to tell whether someone has already read my messages.

“Option to choose notification options”

Pros

Being able to join different channels is really useful and the option to choose notification preferences helps a lot. Pinned posts in each channel make important information quick to find, the search bar makes it simple to locate coworker conversations and reaction emojis on messages are a nice touch.

Cons

Support can be a bit slow whenever an issue comes up although problems are rare with this product since it's very reliable and honestly one of the best tools I use in my daily routine.

“Allows me to create multiple groups”

Pros

It has been a really effective way to keep remote teams connected. It lets us create multiple groups and each one can have its own separate conversations without things getting mixed up. Another big advantage is being able to add or remove people from discussions as needed without interrupting the flow or slowing anything down.

Cons

The way channels are shared outside the organization can be better. It would be more useful if creating channels and threads for collaboration worked more smoothly not just with internal team members but also with people from other organizations.

“Better than WhatsApp”

Pros

It is incredibly simple to use and keep organized and it comes packed with features that easily put it ahead of WhatsApp.

Cons

At times, mobile messages can arrive with a delay although it doesn't happen often. Also, when the app crashes, we don't have any backup option in place.

“Makes me feel connected to the team”

Pros

Instant communication with teammates and coworkers is the part I appreciate most especially in a remote work setup. It has genuinely made me feel more connected to the team than I ever did when working in person.

Cons

Calls with teammates can be a little laggy at times but that's really just me being extra picky.

“Can use it on phone and mobile”

Pros

I can use it just as well on my phone as on my computer. The calendar integration is also a big plus because it keeps me updated on my daily meetings and tasks without extra effort. I also appreciate that my status updates automatically based on what's on my calendar which makes it easier for everyone to see whether I'm available or busy. It's helpful being able to check which teammates are online at any given time and I like that you can create group chats for both work topics and more casual conversations. On top of that, the emoji selection is fun and being able to add custom emojis makes it even better.

Cons

Honestly, I haven't run into anything I dislike about the software. Up to this point, I haven't had any bad experience with the service at all.

“Better team coordination with Slack”

Pros

Communication has been really effective with this tool. It helps teams stay better coordinated and connected throughout the workday.

Cons

I haven't run into any real downsides. It also works well for file sharing and overall collaboration with the team.

“Useful Quip integration”

Pros

Beyond instant messaging, it comes with a wide range of integrations. The Quip integration has been especially useful because it keeps me updated whenever changes are made to my Quip pages. The channel and sub-channel setup also works better than in any other app I've used.

Cons

It still doesn't offer video conferencing and adding that would make it a complete all-in-one communication platform.

“Daily instant communication”

Pros

It keeps daily communication flowing instantly across the whole team which makes staying in sync much easier throughout the day.

Cons

Every now and then it freezes up or the mobile app takes too long to load on my phone.

“Fits into workflow”

Pros

Right from the start, it fit into our workflow really well. It connects with just about every other app out there and it was very simple to get up and running. It keeps my team in constant communication, reduces the need for email and makes it quick to reach the right person exactly when needed.

Cons

I don't have any complaints. I haven't run into any issues with the software.

“Productive team communication”

Pros

It has been a really user-friendly way to communicate with anyone across the company, no matter where people are based. Whether we're in the office or working remotely, it keeps everyone connected and helps us stay productive. The direct messaging and group chat features work really well and adding a few useful third-party integrations has made it even more valuable for our team.

Cons

it can be hard to relocate recent messages. I'm someone who prefers to keep notifications cleared out so I'll often open a message, read it and then get pulled into something else. After that, I sometimes forget where the latest message was sent from and there isn't a way to see all messages in one place sorted by date. That would be incredibly helpful and is probably my biggest issue with the platform.

“Helpful for my role”

Pros

Being able to talk with the team in real time is the part I value most. It's especially helpful in my role, where we need a lightweight app for messaging while we're in meetings and handling other work at the same time.

Cons

Managing multiple email addresses and workspaces can be a little confusing and I often end up needing the app open on different devices when I have to keep an eye on threads in several places.

“Offers different ways to communicate”

Pros

It's simple to use and offers a lot of different ways to communicate about each topic within a medium-sized work team.

Cons

Honestly, I can't think of a better way for it to handle what it's designed to do.

“Nice integration with GitLab”

Pros

One of the biggest advantages is how flexible it is with integrations. I connected GitLab to it and now I receive an alert every time I push something there which has been really useful.

Cons

There's only one thing that bothers me: whenever I get invited to join a group, it shows a "create account" button instead of a "join group" button. That part should definitely be fixed.

“Makes support convenient”

Pros

Keeping in touch with the team and support is very convenient with Slack. The channels are clearly visible and the real-time notifications make sure nobody gets left behind or misses important updates.

Cons

The sign-up process was a little troublesome and I had a hard time logging back in whenever I got signed out.

“Communication made effortless”

Pros

Using it on both desktop and mobile feels very simple and it makes organizing projects and communication groups effortless.

Cons

It would be even better with stronger integration options for other platforms.

“daily team engagement visibility”

Pros

Keeping up with how engaged my team is across the channels has been really valuable and it gives me a reliable way to stay in touch with everyone every day.

Cons

The part that could be better is screen sharing and remote access since it would be much more convenient if I didn't have to send a BlueJeans extension first.

“Quick to get started”

Pros

Getting started with it was quick and I can use either the desktop app or the web version depending on what works best. Messages arrive almost instantly, it's simple to stay on top of conversations and sending files is quick and hassle-free.

Cons

Every now and then the app gives me trouble so I end up switching over to the browser version. The mobile experience can also be a bit unstable at times.

“Third-party integrations with Outlook, Zoom and Box”

Pros

After using it for several years, it has fully replaced Teams for us and we've been really pleased with the functionality, support and consistent uptime. My favorite features are the built-in huddles, scheduled message delays, reminders, third-party integrations like Outlook, Zoom and Box and all the different ways it helps organize channels through workspaces, starring, groups and more.

Cons

Honestly, I can't say I've run into any real issues with it. If there's one area I'd still like to see improved, it would be the search functionality.

“Cuts out repeated login steps”

Pros

Having LinkedIn sign-in built in is really convenient because it cuts out a lot of repeated login steps and makes it easier to connect with people. Another big advantage is that it works across desktop android and iOS so everyone at my company can stay in touch no matter which device they use. On top of that, it connects well with other services like Dropbox, Google Drive and GitHub. The free plan is also useful since it lets teams keep up to 10,000 exchanged messages, includes 5GB of storage and supports connections with up to 5 additional services.

Cons

Message storage is only available for a limited period and you have to move to a paid version to unlock more features. Because of that, the free plan feels fairly restrictive and not very suitable if you need to store information for the long term.