Slack Software Reviews

“Cost-effective software”

Pros

It has been the best tool for meetings and communication. It's very simple to use and manage and the customer support team is always helpful and responsive. On top of that, it's also very affordable.

Cons

It has been working extremely well for me and honestly, I haven't come across anything I dislike about it.

“Simple navigation menu”

Pros

Having multiple threads has been really useful and the job-specific folders help keep everything organized. The navigation menu is simple to follow too which makes the app simple to use.

Cons

I haven't been using it long enough to point out anything I dislike yet. At this stage, it just feels like a simple app.

“Well-structured tool”

Pros

A simple, well-organized tool for communicating with others, whether internally with the team or externally as well.

Cons

Once there are lots of chats and channels, keeping track of everything can get a bit tricky. Sometimes it takes a few extra clicks to find exactly what I'm looking for.

“Saves a lot of time”

Pros

It makes team communication feel really simple. Sharing files and updates happens fast and having everything organized in one place saves a lot of time.

Cons

At times it can get a bit distracting because there are just too many notifications coming in. On top of that, older messages can become harder to track down after a while.

“Helpful built-in shortcuts”

Pros

Pretty simple to use and it handles large groups of people really well. Private messaging is available too and there are plenty of built-in shortcuts that make the app more convenient to navigate. It also works across different devices without much trouble, whether that's a Mac, a Windows laptop, a mobile phone or even an iPad.

Cons

Can feel a bit overwhelming because of the constant flow of notifications and messages especially when they're coming in from multiple people or group chats at once.

“Smooth tool for chatting”

Pros

It has been a smooth tool for chatting, sharing files and collaborating. It connects with just about every other app we use in our tech stack. Honestly, I wouldn't want to use anything else when it comes to working remotely with my team.

Cons

I really don't have any complaints about it. Pretty much any time I've wondered whether it could handle something, it usually can. If I had to be extremely picky, the only thing I'd add is the ability to rearrange contacts in my list instead of having them fixed in alphabetical order.

“Exactly what I needed”

Pros

Slack turned out to be exactly the kind of solution I needed for handling bugs and fixing issues. It's excellent for real-time messaging and the platform is very simple to navigate. I'm able to manage my projects comfortably with it and the interface feels user-friendly.

Cons

I honestly haven't run into any problems with it and I really enjoy using this software. At this point, I'm very satisfied with how it has been working for me.

“too many alerts”

Pros

It offers a simple, convenient way to communicate instantly with both internal and external colleagues without having to write a formal email.

Cons

The constant notifications can feel overwhelming especially when I get added to channels I don't want to be in and still keep receiving alerts.

“One-stop communication platform”

Pros

Across our company and even with external partners, this works as a one-stop communication platform. It brings together simple document sharing, quick channel creation and calendar integration in one place.

Cons

As the workspace grows, the app can start to feel slower. It also takes a bit of training and structure for teams to keep communication organized and flowing well.

“Recommended!”

Pros

It really stands out for the huge number of integrations you can add which makes instant messaging even better with things like file sharing, scheduling, calendar syncing and more. The customer support has also been excellent and the platform is very simple to use. On top of that, I haven't run into bugs or technical issues with it.

Cons

It's definitely not the most affordable option available but I still think it's worth the price. I'd recommend it anyway.

“Very affordable”

Pros

Slack has been a real game changer for our communication. The pricing works really well for us and feels very affordable. On top of that, their customer support team is always quick to respond and the interface is very user-friendly.

Cons

Honestly, there is nothing I dislike about it. We have been using it for more than three years now.

“Lots of creative tools”

Pros

It is a very efficient way to stay in touch with coworkers and it comes with plenty of features that help keep communication organized and manageable. It also includes a lot of creative tools and integrations that bring a bit of fun into the workday.

Cons

Connecting third-party apps to Slack is not always very user-friendly and it can take a bit of research to figure out how to set the integrations up properly.

“Organized channels for teamwork”

Pros

Slack makes team communication feel really organized and simple. Having separate channels keeps discussions centered on specific topics or projects which helps a lot.

Cons

During busy periods, the constant message notifications can become overwhelming. The notification settings could be managed better especially if they were grouped more effectively.

“Convenient for quick updates and file sharing”

Pros

This tool is built for team communication. Everything is organized into channels which makes it really convenient for quick updates, file sharing and just staying connected with everyone.

Cons

It can become a bit overwhelming pretty quickly. As soon as you step away for a while, it's very easy to miss something important and then you end up doing a lot of scrolling just to catch up.

“Better team chat flow”

Pros

Talking with my staff through it has been really helpful because it cuts down on the constant back-and-forth emails and makes communication feel much more direct.

Cons

I'd really like a way to save information to revisit later, kind of like flagging it. For example, being able to flag a thread and come back to it would be useful.

“Our primary communication system”

Pros

It worked really well for us as our primary communication platform. It handled direct messages, group conversations, computer calls and screen sharing exceptionally well and overall it was a very successful tool for our team.

Cons

I honestly didn't run into any issues while using it. The interface felt solid, it was dependable, the audio quality was good and everything responded quickly.

“Fairly priced”

Pros

I appreciate that it's affordable and it comes with several really useful features. Managing everything is simple and file sharing is included as well which makes it even more convenient.

Cons

A few of the features can feel a bit advanced when you're just starting out but aside from that, I really haven't had any other issues with it.

“Smooth across desktop and mobile”

Pros

It keeps everything well organized with channels and threads and the integrations with tools like Google Drive and Jira make collaboration feel smooth. The overall experience also works really well on both desktop and mobile.

Cons

On a MacBook, screen sharing during Huddles can feel a little complex. It's not quite as user-friendly as the rest of the experience.

“Syncs with GitHub, Asana and Zoom”

Pros

Without a doubt, this is one of the best collaboration and team messaging platforms I've used. It lets me send direct messages to one person or message groups through channels which makes it simple to keep conversations organized and follow everything clearly. On top of that, sharing files is very convenient, whether it's documents, PDFs, audio or video files. Another big plus is how well it connects with other tools like GitHub, Asana and Zoom.

Cons

I don't have anything negative to say about it as a team messaging and collaboration tool. I'd definitely recommend it to others as well.

“Top-notch communication platform”

Pros

Across my last two jobs, I've used it consistently and for remote work, it's easily the best communication platform I've ever worked with.

Cons

There's very little to complain about. In my view, it's excellent. Uploading documents and sending them to other people is simple and I really don't have any complaints.