Slack Software Reviews

“Solid product”

Pros

It has become the default place for all communication across my company. It's a dependable platform that consistently works well and I especially enjoy how well it connects with tools like Jira and DataDog.

Cons

There should be a better way to tell which messages or channels need my attention first. I'm part of dozens of channels and even with starring and organizing them, it can still be hard to quickly prioritize what matters most.

“Best by far”

Pros

Out of all the work software I've used, this has been the best by far. It always worked reliably and never gave me any trouble. I honestly miss using it.

Cons

it doesn't include payroll which is why the company I work for moved to a different app. That other app is definitely not good.

“Can send important messages right away”

Pros

It feels a lot like instant messaging which makes team communication really quick. I can send important updates right away and reach people without having to wait around for a response.

Cons

Honestly, I don't have any complaints about it. Nothing stands out as a downside for me and it has been an excellent communication tool overall.

“One of my favorite software”

Pros

It has become one of the best tools we use across our organization. It's very simple to manage and using it day to day feels effortless. The interface is friendly which makes communication much better for everyone.

Cons

Nothing about it bothers me. It has easily been one of the best tools we've worked with and we're excited to see what updates come next.

“Flexible notification settings”

Pros

Keeping team communication in one place has really helped make collaboration more organized. Separate channels for projects and departments do a nice job of keeping discussions sorted instead of turning everything into one long thread. The integrations with tools like Google Drive and Zoom are also a big plus since they reduce the need to jump back and forth between apps. On top of that, notification settings are flexible and the search feature works well even when threads get large.

Cons

In busier channels, messages can disappear pretty quickly so it's not hard to miss something important unless you're checking in often. There's also a bit of a learning curve at the beginning since the number of features can feel like a lot for someone new to the platform.

“Simplifies online company meetings”

Pros

It really helps simplify online company meetings with both video and audio conferencing. One of the things I enjoy most is the business instant messaging which makes day-to-day communication much better.

Cons

It's hard to believe this is the same platform I started using back in 2017. It has kept getting better over time especially with the addition of more advanced features like video conferencing.

“Easy to interact with coworkers”

Pros

Staying connected with coworkers is really simple and the integrations with other tools like Outlook and OneDrive work really well.

Cons

The search feature could use some improvement since older conversations can be difficult to track down. Other than that, there's very little to complain about.

“time-saving solution”

Pros

Connecting with coworkers is much more convenient with this than relying on phone calls or emails. It's quicker, takes less time and makes day-to-day communication a lot more efficient.

Cons

I'd really like to see an option to appear available even when you're not actively using your keyboard or mouse. For instance, if you're sitting at your desk on a phone call or just reading something, it would be helpful if your status could still show that you're available.

“Useful for quick check-ins”

Pros

Team communication feels much more organized with it. Having separate channels for different projects or topics helps keep conversations in the right place and the integrations with tools like Google Drive, Zoom and Asana add a lot of value. It's also really useful for quick check-ins or sharing async updates without having to set up a meeting.

Cons

The constant notifications can become a bit overwhelming especially when you're part of a lot of busy channels. You have to be pretty intentional about muting the ones that aren't as relevant. On top of that, the free plan only keeps a limited message history which can be annoying for longer-term projects.

“My top choice”

Pros

Out of all the collaboration tools I've used, this one has been my favorite. It feels very user-friendly and makes it simple for users, coworkers and different departments to stay in touch and work through issues together. I really enjoy the interface and everything it brings to the table.

Cons

To be honest, the only downside I've noticed is that it can be a little slow to respond at times but aside from that I really don't have anything negative to say about it.

“Finest software I've used”

Pros

this is the best communication tool I've used. It works better than anything else and I honestly wish more messaging platforms would follow its approach.

Cons

I'd still love to see more flexibility in the notification settings especially with deeper control over how channels are muted and how I choose to be notified.

“Lets me quickly look up past conversations”

Pros

What stands out right away is how user-friendly and efficient it makes communication across the team. Being able to set up organized channels, connect it with the other tools we already rely on like Google Drive, Zoom, TimeOff by Deels and TeamPay and quickly look up past conversations has made collaboration between departments much more efficient. It's particularly useful for remote teams or cross-functional work since everything stays in one place and doesn't disappear into long email chains.

Cons

Notification management can feel a bit overwhelming until you customize it. After I spent some time adjusting my preferences, it became a lot easier to handle.

“Has improved a lot over time”

Pros

Back in 2018, when I was working as a TPM Co-ordinator at my previous company, this was the platform I used and it has improved a lot over time. I've especially appreciated the addition of features like video conferencing which lets me hold virtual meetings without needing a separate tool.

Cons

After using it for close to a decade, I've hardly run into anything that feels worth criticizing or calling a real drawback.

“built for modern teams”

Pros

It is a real-time messaging tool built for modern teams and it has made communication much better across our company. Because of that, we're able to collaborate more effectively and stay on top of our work. It's also been very useful for keeping my projects organized and managed.

Cons

I haven't run into any problems with this platform. It feels user-friendly, works well and includes everything I need to handle my daily tasks.

“Incredible instant search feature”

Pros

Slack's channels have helped me keep projects, clients and teams neatly organized. The feature that has been most useful to me is the instant search since I can pull up files or past conversations within seconds.

Cons

At times, the push notifications can come in all at once and I've also noticed delays when the badge on my phone takes time to refresh.

“Functionality feels advanced”

Pros

It has a clean, well-structured interface and its functionality feels more advanced and polished than a lot of competing tools.

Cons

It did take a bit of time to get used to the layout and figure out the navigation but aside from that, I really don't have any complaints.

“keeps conversations organized”

Pros

Keeping in touch across different teams is much faster with it. The channel setup keeps conversations organized and cuts down a lot on the usual back-and-forth in email.

Cons

The notifications can become too much. If they're not managed well, important messages can easily get buried in the constant stream.

“Clear sound quality”

Pros

Chats come through quickly, dropping in files is simple and threads keep each conversation together nicely. Search works well, pinned items stay at the top, calls sound clear and screen sharing runs without issues.

Cons

Once the channel list grows, it can start to feel cluttered. The mobile icons are a bit small and easy to tap wrong, notifications sometimes arrive late on busy days and changing names does not always save properly.

“Constantly evolving”

Pros

It feels polished and enjoyable to use. I've used it at the last two companies I've worked for and one thing I really appreciate is how it keeps improving over time. They're always adding something new and it usually ends up being genuinely useful. The Outlook integration, along with connections to other communication platforms, is a big reason it continues to be my go-to tool.

Cons

Honestly, there's nothing that really stands out as a downside for me. If I had to point to anything, maybe the pricing could be a concern although I haven't been part of those discussions myself. Overall, I really enjoy the platform and I'm glad my company has continued using it even with ClickUp in the mix.

“packed with plenty of useful features”

Pros

Getting started with it is simple and it still comes packed with plenty of useful features. The option to add different automations and workflows is especially helpful and adds a lot of value.

Cons

A few limitations stand out, like the 9-person maximum in a chat and the fact that moving that conversation into a channel isn't very smooth. Notifications can also be somewhat unreliable and don't offer quite enough customization.