Slack Software Reviews

“Great for connecting with colleagues”

Pros

A really solid way to stay connected with coworkers and employees. It's simple, user-friendly and doesn't take much effort to get used to.

Cons

The interface doesn't feel quite as polished as some similar platforms or programs. It would also help to have a better way to browse and find older messages.

“Fast, dependable messaging”

Pros

Communication between employees and across multiple offices has been very simple and it works especially well for fast, reliable messaging when something needs an immediate response.

Cons

We still had to rely on other tools for office tasks like scheduling, time tracking and similar admin work. An all-in-one system would fit our business better.

“Fun chats with smart alerts”

Pros

The smart notification settings are a big plus and the GIFs and emojis make chatting a lot more enjoyable.

Cons

The mobile app is decent and gets the job done but it feels a bit complex compared to the desktop version.

“helps people respond quicker”

Pros

It makes communication fast, reliable and convenient which helps people respond quicker, give feedback faster and collaborate better. Sharing presentations, joining online meetings and chatting all take just a click and that really helps strengthen relationships with both clients and internal teams while supporting business growth. Creating channels is simple so conversations stay organized and it works perfectly for instant file and document sharing.

Cons

I really haven't run into any major drawbacks with it. Since day one, the experience has been flawless.

“Solid chat tool”

Pros

Slack has been a really solid chat tool for company communication and it's very simple to use.

Cons

I haven't run into any issues with it.

“Makes communication accessible”

Pros

It is very simple to use, connects well with other apps and makes communication accessible for both my internal team and outside stakeholders.

Cons

The Pro plan feels quite expensive and the free version only keeps messages for 90 days. A mid-tier option for smaller businesses would make it a lot more practical.

“Valuable privacy”

Pros

I can create a lot of different discussions and it's really useful that some channels can be kept private when needed.

Cons

There isn't any specific part of the product that I haven't appreciated.

“Interacting with people made easy”

Pros

The set up is uncomplicated and connecting with other people is quick. It also makes sharing files and other useful information really convenient.

Cons

I don't have any complaints, it's very convenient for using and sharing information.

“Better team connection”

Pros

It helps our team stay connected which matters even more with remote work. It's much quicker to send a chat than rely on email for every little thing and that makes day-to-day communication feel a lot more natural.

Cons

At busy times, it can get a little noisy when a lot of people are active at once.

“Useful chat tool, frustrating alerts”

Pros

We only started using it recently and it's been a solid option for instant communication across the company.

Cons

it's not always obvious when there's a new message waiting in a thread. On top of that, neither I nor my coworkers have been able to get sound notifications to work when messages come in. I also really dislike that when someone leaves the company, you can't keep or save the message history you had with them. That part is extremely frustrating.

“Discord-style layou”

Pros

It has a Discord-style layout and I like that it keeps everything centered around chat in a more isolated, dedicated space.

Cons

As far as I know, it doesn't offer group voice chat and that feels like a downside.

“Comes with tools that improve communication”

Pros

Comes with a strong set of tools that really improves communication and helps us work more efficiently. We can create dedicated channels for each loan file and client so all conversations, documents and updates stay in one centralized place instead of getting lost in long email threads. That setup makes it much less likely that important details will be missed. The interface is simple and user-friendly and the instant messaging makes it quick to connect with underwriters, loan processors and other teams which speeds up responses and helps decisions happen faster. The mobile app is also a big plus because it keeps me connected to colleagues and clients when I'm away from my desk, allowing me to reply quickly and keep the loan process moving forward.

Cons

Honestly, I don't have any complaints about it. It's user-friendly, reliable and fits naturally into my day-to-day workflow. The features all seem well built for efficient team coordination, file sharing and real-time updates on loan progress. It has made me noticeably more productive and has simplified collaboration to the point where I really only have positive things to say about how it performs.

“Direct, instant messaging”

Pros

Direct, instant messaging makes it simple to send quick, informal messages to colleagues and keep conversations moving without delay.

Cons

There can be a lot of notifications and it is not always simple to find information again using the search bar.

“Handy for sending quick updates”

Pros

Notifications come through fast and it's really handy for sending quick updates without having to rely on email.

Cons

Once there are too many channels though, it starts to feel overwhelming and tracking where something was posted can be difficult. A simpler layout or better ways to cut down the noise would help.

“Clean, logical interface”

Pros

It has made communication across our team much simpler thanks to its clean, user-friendly interface.

Cons

When you have a large team and a lot of channels, things can start to feel a bit cluttered and harder to manage.

“Fantastic integrations”

Pros

The biggest benefit is how much I can share with my team or with individual coworkers, whether it's files, lists or other kinds of data. The integrations with tools we use every day, like Jira, Trello and Charlie HR, are also excellent.

Cons

Video calling does not always work as smoothly as it should.

“Solid platform for overall team collaboration”

Pros

It has been a really solid platform for direct messaging, file sharing and overall team collaboration. Setting up project channels and team channels is simple and it works very well for keeping everyone connected.

Cons

I honestly haven't run into anything confusing or problematic with it since it covers everything I need.

“keeps my remote company connected”

Pros

Slack is the glue that keeps my remote company connected. It's simple to use, simple to navigate and helps the workday flow without interruptions.

Cons

I'm active in a lot of different channels and I wish it were simpler to search specifically for channels.

“Best option out there”

Pros

Its the best option for team communication. It's very simple to use, budget-friendly and doesn't take much effort to maintain.

Cons

It's been working really well and at this point I honestly don't have any complaints.

“Convenient to use”

Pros

Very simple to use and it really helps keep communication organized whether I'm talking with one person or collaborating with the whole team.

Cons

Some updates take a little time to adjust to, like the Canvas feature especially when the workflow changes.