Slack Software Reviews

“Wonderful chat app”

Pros

Communication between me and my coworkers is really simple and it makes staying in touch throughout the day very convenient.

Cons

I honestly haven't run into any downsides while using Slack so far.

“Polished design”

Pros

The app has a really polished look and the way chats can be organized makes everything feel more manageable. It also performs very well which makes using it even better.

Cons

I don't have any real complaints about it. It's a very solid app and I enjoyed using it a lot. I just wish I were using it at my current job.

“Cuts out long email chains”

Pros

Keeping all of our team communication in one place is the part I appreciate most since it cuts out long email chains. The channel setup works really well for organizing conversations by topic, project or team so it's simple to track down the information you need when it comes up. The search feature is also very strong which saves time and usually pulls up the right answers quickly. It's also perfect for fast questions, one-on-one conversations or private discussions because the direct messaging feature works excellently.

Cons

I really don't have any complaints about it. The features work well and are quick to adapt to.

“Customizable workspace”

Pros

Love how many options it offers and how much customization it allows. The interface is also very pleasant and visually appealing.

Cons

The learning curve can be a bit steep for teams that aren't very tech-savvy.

“Unread message feature saves time”

Pros

Handling large workspaces with hundreds of channels is much more manageable thanks to the unread message feature. It's especially useful and saves a lot of time when there's a high volume of conversations to keep up with.

Cons

Recently, notifications haven't been coming through in real time and sometimes they don't show up at all. Because of that, I end up missing several messages which is definitely frustrating.

“Practical integrations and simple setup”

Pros

Using it feels easy and it connects well with Google Workspace along with different CRM tools.

Cons

Employers may be able to access conversations.

“Simple to add webhooks”

Pros

Slack's integrations have been a huge plus for us and adding webhooks is simple. It makes it really convenient to automate tasks and get notifications exactly where we need them.

Cons

Extra cost for AI tools feels like something that should already come with the premium plan. Because of that, we ended up using ChatGPT webhooks instead at a much lower cost.

“helpful automation features”

Pros

Right away, it feels easy to use and the interface is very user-friendly. It also includes helpful automation features, like scheduling recurring meetings which saves a lot of time. The way it connects smoothly with other tools really boosts productivity and the encrypted messaging plus secure data storage make its security feel top-notch.

Cons

Even after using it extensively, I haven't run into any problems. At this point, there's really nothing I dislike about the tool.

“Appreciate the clean layout”

Pros

At first, I was pretty hesitant about having to adjust to a new tool at work but it ended up being very user-friendly to use. I especially appreciated its clean layout and the clarity of the interface which made getting started much easier than I expected.

Cons

Most inactive channels remain a bit too present in the interface.

“Leading chat tool at an affordable price”

Pros

Out of all the tools I've used, this one has been the best by far. It's very affordable yet it still packs a lot of power. The dashboard is something I really enjoy using.

Cons

Everything has been running really well for me. I haven't run into any issues so far.

“Solid search feature”

Pros

It really shines when it comes to team communication and collaboration. Creating channels makes it simple for team members to connect quickly and efficiently from different locations at any time. It keeps everything in one place, including conversations and files which cuts down the need to jump between multiple tools. The real-time messaging is especially useful for getting fast responses and sharing files is simple. On top of that, the search feature is powerful so finding an older file or conversation takes very little time.

Cons

I would highly recommend it and up to this point I haven't run into any issues while using it.

“Feature-packed and rock-solid”

Pros

Compared with other messaging platforms, Slack is miles ahead when it comes to features and overall capability. It runs extremely well, unlike a lot of competing tools that seem to crash all the time and it stays lightweight enough that it doesn't slow down your machine.

Cons

Cant think of any drawbacks. Our team loves using it and if anything ever changes I'd update my thoughts but up to now it has been completely reliable.

“Helps us respond quickly”

Pros

Whenever delivery or stock issues come up or a client changes something at the last minute, it helps us respond quickly. It saves a lot of time compared with emails or phone calls and we can also share photos or quick updates directly from the field.

Cons

At times, messages move so quickly that important details can get missed if you are not checking it constantly.

“effortless teamwork”

Pros

Using it across our organization has made everything run really well. The platform is simple to use and the interface feels very user-friendly.

Cons

We're excited to see the upcoming updates.

“Best of the lot”

Pros

Out of all the tools we've used, this has easily been the best one. It's very simple to use, simple to maintain and the pricing is quite affordable.

Cons

It has been performing really well for us and we haven't run into any issues at all while using it.

“Huddles feature is amazing”

Pros

It makes team communication really convenient and the huddles feature is especially helpful for quick team calls.

Cons

Something that bothered me was the way messages are grouped on the left-hand side. It felt cluttered and a bit disorganized so it was pretty easy for messages to get lost.

“Effective team communication”

Pros

Worked really well as a team communication system and did a solid job of keeping everyone informed and in the loop.

Cons

In my role, I felt it could have offered better consolidated views along with stronger search functionality.

“Real-time messaging and smooth integrations”

Pros

It has an user-friendly interface, real-time messaging and smooth integrations with other tools which makes team collaboration feel efficient and simple.

Cons

At the same time, the constant notifications and large number of channels can get overwhelming and that sometimes makes important messages harder to catch.

“Central solution”

Pros

Slack gives us one central place for real-time team conversations and collaboration and it has cut down a lot of the unnecessary back-and-forth that used to fill up my email inbox. We use the Huddle video chat feature every day and it works especially well for remote work.

Cons

The biggest limitation on the basic plan is that messages are only stored for a certain amount of time so moving to a paid plan is really the only way to get the full value from the platform. At times, the search functionality can also feel a bit tricky to navigate.

“Diverse set of integrations”

Pros

This program comes with a wide range of integrations which makes it feel like a very complete product. I can connect it to many different workflows and fit it into the way our team already works.

Cons

It's proprietary and the way security is handled isn't very transparent. I'd really love to see a self-hosted version available.