Slack Software Reviews

“Team communication made simple”

Pros

Setting up a communication system for the team is really simple and convenient.

Cons

At this point, I don't have any complaints at all. It's been beneficial across the board.

“Affordable and accessible”

Pros

We chose it because it's affordable, accessible, quick to roll out and packed with useful features like threaded conversations and bookmarked file sharing.

Cons

The sheer number of channels and separate teams gets confusing and it can be tough to remember which channel is meant for what.

“Simple onboarding”

Pros

Running volunteer communication through Slack has worked really well for our church. Getting people onboarded is simple and the fun touches like emojis and quick image uploads make it feel more like a real community space instead of just another business tool. The option to create private channels is also something we really appreciate.

Cons

The upload limit can be frustrating sometimes. Since we're using the free version, we realize some of those restrictions come with the pricing.

“Integrations boost productivity”

Pros

Team communication feels really simple with it. Keeping conversations organized in channels helps a lot and the integrations with tools like Google Drive and Zoom add a big productivity boost.

Cons

Volume of notifications can get overwhelming at times especially in very active channels. Because of that, important messages can be missed if you're not paying close attention.

“Convenient dedicated channels”

Pros

Dedicated channels make it much easier to stay in touch with both clients and internal teams. Communication feels faster and more efficient especially when working alongside development teams.

Cons

Messages can get buried over time and it's easy to lose track of conversations in busy chats. Coming back after a holiday and trying to catch up on everything can feel pretty overwhelming.

“Easy to run meetings”

Pros

It is the most powerful BIM and VC platform I've ever worked with. The mobile app also makes it really convenient to run corporate meetings online from anywhere.

Cons

It's been more than five years now and I still haven't run into any problems using it for internal communication and instant messaging.

“Brilliant tool”

Pros

Works really well for staying in touch with managers and coworkers and it gives everyone at work a place to have conversations together.

Cons

Important saved or bookmarked messages can disappear after some time. Messages can also vanish when someone leaves which makes it frustrating to keep track of important information.

“convenient to search past messages”

Pros

Our customer service conversations stay much more organized thanks to the way channels are set up. It's also really convenient to search past messages for updates or quickly share files with the team.

Cons

I'm not a fan of how overwhelming the notifications can get. If I don't fine-tune the settings carefully, it's pretty easy to miss important messages.

“Built for collaboration”

Pros

Working with it has been a really positive experience because the interface feels user-friendly and built for collaboration. It keeps our team communication feeling smooth even when everyone is working remotely. Uploading and sharing files, documents and videos right inside conversations is very convenient. The search function is also excellent, making it fast to find past messages and shared files. On top of that, its ability to integrate with other tools is a major advantage.

Cons

It has a lot of potential, along with plenty of features and flexibility. I've been very impressed overall and honestly don't have anything negative to point out.

“Flexible chats and app integrations”

Pros

Chatting in it feels simple and the ability to connect it with other apps makes the overall experience much better and more convenient.

Cons

The notification sound choices are pretty limited and sometimes alerts do not pop up when they should.

“Saves a lot of time”

Pros

It makes collaborating with teammates really simple and cuts down a huge amount of the time I'd normally spend dealing with email.

Cons

At my previous company, I handled IT admin tasks and it was pretty frustrating trying to look up the email addresses and names of different users.

“Convenient screen sharing”

Pros

Staying in touch with teammates, other departments and even external companies is very simple with it. Starting a video call only takes a click which makes face-to-face conversations and screen sharing really convenient. It also connects well with other tools like Google and that adds a lot of value.

Cons

Something that gets a bit overwhelming on Apple devices is how both my phone and laptop can start ringing with notifications from multiple channels at once. I'd really like more control over choosing exactly which channels I want to receive notifications from.

“fits corporate workflows well”

Pros

It fits corporate workflows really well and does an excellent job of keeping internal group conversations organized.

Cons

Honestly, everything about it has been excellent. I haven't run into anything to dislike.

“Simple for every situation”

Pros

Whether it's a quick one-on-one message or a conversation with a huge group, Slack is really simple to use. It works well for direct communication and also for full channels with hundreds of people involved.

Cons

if you create a group chat with more than 10 people, it has to be turned into an official channel which also means dealing with channel management.

“Packed with a wide range of features”

Pros

It feels polished and packed with a wide range of features. It fits especially well for small to mid-sized tech companies.

Cons

There is a bit of a learning curve at the beginning though it is not particularly difficult to get used to.

“Up to date software”

Pros

Feels current and packed with a strong set of resources I use every day at work. It supports links, video, dedicated threads and keeps communication connected across teams which really helps everything stay cohesive.

Cons

I do not have any complaints. It has delivered exactly what I expected.

“Threads keep chats organized”

Pros

Threads are one of my favorite parts. Being able to reply directly to a specific message keeps conversations focused and organized. It makes it possible to have multiple discussions going at the same time without everything turning confusing.

Cons

The huddle feature can be a little buggy at times.

“Love using it!”

Pros

Without a doubt, this has become my favorite tool for team communication and collaboration. I really love using it.

Cons

Getting started was a little confusing at first but I'm glad I stuck with it because it's now my favorite tool.

“Instant messenger for business”

Pros

It feels a lot like AOL Instant Messenger but built for the workplace.

Cons

At times, work actually gets done faster when there isn't a chat thread going back and forth with people.

“Easy to manage separate workspaces”

Pros

Managing separate workspaces is really convenient especially when collaborating with teams or groups outside your organization.

Cons

It does have some glitches with notifications showing up as new when they shouldn't.