Slack Software Reviews

“Desktop crashes hurt calls”

Pros

Using it is pleasant overall and it comes with a wide range of features and integrations that make it useful for day-to-day work.

Cons

The desktop app keeps crashing especially during calls. Calling is unreliable to the point that maybe 10% of my calls actually work properly and I'm honestly not exaggerating. We end up moving over to Zoom all the time.

“Team communication made better”

Pros

It has made our team communication much better with instant messaging, screen sharing and quick @mentions in channels which helps conversations move faster and keeps everyone aligned.

Cons

It did take me and a few coworkers some time to get used to how everything works but once we learned it, it became something we now rely on every day.

“Secure and practical collaboration”

Pros

Real-time team communication was one of the things I appreciated most. Being able to set up private channels for troubleshooting also made collaboration feel more secure and practical.

Cons

At first, the interface was the part I struggled with most. It took a while to get used to the layout and figure out all the available options which was a bit frustrating on my end. Once I learned how to navigate the app properly though, I felt much more confident using it.

“Quick and easy”

Pros

It feels quick to use and very simple to navigate. The channels and threads do a really good job of keeping conversations organized and the clean layout makes everything look clear and uncluttered.

Cons

Every now and then it can freeze and on rare occasions the server goes down. It's not something that happens often but it does come up from time to time.

“Channels based on specific needs”

Pros

Being able to set up multiple channels based on specific needs and the people involved is really useful.

Cons

I haven't run into any major red flags while using it.

“Minimalist look”

Pros

It has a minimalist look and everything about it feels intentionally built to make communication simpler and help people stay focused.

Cons

At the beginning, it wasn't very user-friendly for me and I wasn't sure how to use it but now it has become something I can't do without.

“Nice visual design”

Pros

Getting started with it felt simple and the interface has a really nice visual design.

Cons

The part that didn't work well for me was the login process which can be pretty confusing when there isn't a company-wide license.

“Good at automating workflows”

Pros

It really helps keep team communication flowing and does a solid job of automating workflows which saves time and keeps things organized.

Cons

Controls available for external users feel a bit restricted.

“Simple installation”

Pros

Slack has been an excellent tool for staying connected and collaborating with coworkers. The interface feels user-friendly and flexible which makes day-to-day communication really pleasant. Installation was also simple.

Cons

I haven't run into anything about it that I dislike.

“More user-friendly than Teams”

Pros

This tool feels much more user-friendly and enjoyable to use than Teams.

Cons

The channel options are a bit limited and I wish there were more features available there.

“Can customize information for different audiences”

Pros

Being able to create channels and tailor the information for different audiences was a big plus. It made communication feel more organized and relevant depending on who needed to see what.

Cons

Shared information wasn't saved unless you upgraded which made the free version feel a bit limiting.

“sends files quickly”

Pros

It gives me a simple way to stay in touch with coworkers and send files over quickly without having to rely on email or worry about the quality changing.

Cons

Without the paid version, older chat history disappears after a set number of days which can be frustrating.

“Organized conversations”

Pros

Keeping team communication in one place has been a big advantage. Separate channels for different projects or topics make discussions feel much more organized and a lot easier to track. The connections with tools such as Google Drive, Trello and Zoom add a lot of value too and make collaboration more convenient.

Cons

At times, the number of notifications can become a bit too much especially on bigger teams with lots of active channels. Staying caught up isn't always simple unless you regularly mute or prioritize conversations. The free plan also comes with limits especially the cap on message history which can be frustrating if upgrading to a paid option isn't something you want to do.

“Fantastic for project tracking”

Pros

It has been an excellent tool for team messaging and for staying on top of project progress.

Cons

Since I manage separate workspaces for different clients, I have to sign in to each one individually to check messages and project updates. It would be much better to have a more unified interface where multiple spaces and clients could be viewed at the same time.

“Can drop in documents and links”

Pros

Being able to create group chats and drop in documents, links and other resources right inside the conversation is really useful.

Cons

The notifications could be better and if I'm not actively checking it all the time which usually I'm not, I can easily miss messages that were sent to me.

“Modern chat tool”

Pros

Having huddle meetings built into the app is really helpful and the chat feels modern with useful features like tagging people and attaching documents. I used the free version so I couldn't access messages older than 90 days but it still works very well for keeping communication going with a team. Overall, it's very user-friendly.

Cons

visual style doesn't come across as very professional. The first time I used it for work, it immediately reminded me of Discord which is usually associated more with gaming and the overall look feels pretty similar. Because of that, it may not seem fully appropriate or formal enough as a tool for professional use. Aside from that, I still think it's useful.

“Makes communication easy”

Pros

Keeping in touch with teammates is really simple with it and it makes communication much easier.

Cons

At the same time, staying on top of threads in a truly productive way can be a bit difficult.

“Notification gaps”

Pros

Slack comes packed with features. You can build workflows that automate tasks for you such as sending reminder messages automatically. It also has a huge selection of emojis and you can even make your own custom ones.

Cons

notifications do not always reach my devices so I sometimes miss new messages. On top of that, the huddle call feature can have weak audio quality at times.

“Customizable and solid teamwork”

Pros

Our team only recently switched over and the move went off without any problems. It feels very customizable and has a really robust set of features.

Cons

Since we came from Teams, the new layout and format took a bit of adjusting. We've also run into some issues during huddle calls.

“Simple to manage”

Pros

Communication and sharing are really simple which makes the whole platform very simple to use.

Cons

I didn't run into any problems while using it and that was definitely appreciated.