Slack Software Reviews

“Option to create plenty of channels”

Pros

Having the option to create plenty of channels makes communication much more organized and works really well for different topics or teams.

Cons

There's a lot happening in the interface so it can feel confusing at times. Notifications also don't always work the way they should.

“Our go-to team chat app”

Pros

Bringing it into our business has pretty much removed the need for any other communication platform.

Cons

Every now and then, it feels a little less user-friendly and it can be a bit too easy to open a message without realizing you hadn't actually seen it yet. This mostly seems to affect older users.

“Fun to use, highly customizable”

Pros

It has been one of the best communication platforms I've used for companies of any size. It's engaging, fun to use, highly customizable and includes pretty much everything you need in one place.

Cons

There really isn't much to complain about. The mobile app can feel a bit confusing to navigate sometimes but even then it's still better than most alternatives.

“Simple and user-friendly messaging”

Pros

Using it feels incredibly simple. It's one of those tools you can jump into right away without much effort and the interface is very user-friendly.

Cons

I'd really like to see built-in task management and a time clock feature added.

“Layout is clear”

Pros

Communicating with coworkers is simple and the layout keeps conversations and channels clearly organized.

Cons

Looking things up later can be frustrating because the search feature feels cluttered and isn't very user-friendly to use.

“Useful reminder feature”

Pros

Working with remote teams feels much simpler with this tool because we can message each other, share files and hold meetings with people in different locations without any hassle. The reminder feature is especially useful for keeping track of important meetings and tasks that need attention. Audio and video quality are excellent, with clear communication and no glitches during calls. It also integrates well with other services which makes daily work more connected. Small touches like emoji reactions help speed up approvals and make communication quicker.

Cons

It has been a very complete tool for me and I honestly do not have any negatives to point out.

“Incredible way to stay connected”

Pros

It has been an incredible way for remote teams to stay connected in real time. It does an excellent job of keeping everyone up to date on projects and it also works really well for staying in touch with clients whenever they send updates or request changes to deliverables.

Cons

Honestly, I do not have any complaints about it. It is easily my favorite tool to use for work.

“Perfect for quick audio calls”

Pros

Keeps conversations well organized through channels by topic or team which makes communication much more structured. It also connects nicely with tools like Google Drive and Zoom and the huddles feature works really well for quick audio calls.

Cons

The free version comes with limitations and the paid plans can become quite costly for smaller organizations.

“Approachable interface”

Pros

Right away, it feels very user-friendly and the interface is approachable without being limiting. It gives users a lot of flexibility in how they communicate and organize work and the built-in integrations with tools like Zoom are really useful.

Cons

I don't always receive notifications when I'm communicating with external consultants.

“Always connected on mobile”

Pros

I'm reachable on it anytime and having the app on my phone makes it really convenient to reply quickly whenever needed.

Cons

At times I can't view certain files unless I log in but aside from that I haven't had any issues.

“Syncs well with other software”

Pros

It connects well with other software tools. That integration support has made it a central part of how my team and I organize and manage our daily workflows.

Cons

its automation options are still somewhat limited when it comes to handling a large volume of notifications.

“Connects with Jira and Confluence”

Pros

The interface feels simple to use and being able to connect tools like Jira, Confluence and Teams makes it really practical. Searching through conversations is simple and setting up groups doesn't take much effort.

Cons

Direct messages list can get too long and cluttered. It would help if the UI showed less information there or organized it in a cleaner way.

“Powerful instant messaging tool”

Pros

It has been the most powerful instant messaging tool I've used. A feature I really appreciate is the video conferencing they added late last year which lets me schedule and host online meetings right from the platform.

Cons

I honestly give the vendor a lot of credit because they've never fallen behind. The product has evolved enormously since I first implemented it.

“Efficient features”

Pros

Comes with a range of features that make team communication more efficient and file sharing is built in which really helps collaboration.

Cons

some important messages can get buried in the conversation and tab handling in Google Chrome isn't managed very well.

“Simple to navigate”

Pros

It has a well-organized interface and is simple to navigate which makes chatting with coworkers really convenient and effective.

Cons

There are a lot of extra features and add-ons included and they can make the workspace feel cluttered.

“Instant huddles boost teamwork”

Pros

Being able to start a quick video call with anyone in a direct message or group chat is really useful. Slack's Huddle feature makes it much faster to talk through something important right away instead of dragging the conversation out through messages.

Cons

The Reply feature is one part of Slack that feels awkward. It could use an update to match the way most modern messaging apps handle replies, where it's clearly shown that your response is tied to a specific message. Right now, if you click Reply on a message and forget to check the "Display in thread" box, your response ends up attached to that message wherever it sits in the chat and starts a separate thread which makes it very easy for others to miss.

“Helps us stay aligned”

Pros

It has been an excellent way for our team to stay in touch. We've been using it for more than a year without any problems and with three different offices, it has really helped us stay aligned, connected and organized.

Cons

Honestly, I don't have any complaints at this point. It has done exactly what we needed it to do and has worked wonderfully for that purpose.

“Heavy desktop app”

Pros

Getting around in Slack is simple and it makes staying in touch with coworkers fast and efficient.

Cons

The desktop app can take a while to launch and it tends to use a fair amount of RAM.

“Easy set up”

Pros

Excellent tool for team communication and I really appreciate how simple it is to set up and start using. The customization options are also a big plus since they let me tailor it to fit exactly what I need.

Cons

I don't have anything I dislike about it.

“My first choice”

Pros

It has become my go-to chat platform. It really improves direct messaging and real-time conversations and I especially enjoy being able to create channels and invite teammates to join them.

Cons

It makes team communication and collaboration much simpler and honestly, I don't have any complaints about it.