Gaëtan ROUABLE
Higher Education, 51-100 employees
“Satisfied user”
Pros
I'm very happy with this software. It's very simple to use and really practical for internal communication.
Cons
I haven't run into any issues with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Purva Puri
Health, Wellness and Fitness, 1-10 employees
“Love using this app”
Pros
It has been a really effective way to stay on top of my work and communicate quickly with both coworkers and managers.
Cons
I really love using the app. Havent faced any problems.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kelvin Kaganjo
Design, 1-10 employees
“Built-in calls are fantastic”
Pros
One of the best updates has been the new VC feature since it lets me run online meetings directly inside the platform without needing to connect any outside web conferencing tools.
Cons
Since I began using it, I honestly haven't run into any drawbacks at all.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Daniel Juliao
Insurance, 51-100 employees
“Covers everything I need”
Pros
From day one, it has covered pretty much everything I need, the emojis, huddles, keyboard shortcuts, reminder notifications, integrations and the overall way it keeps team communication fast and connected.
Cons
when it stays open in the background, it can occasionally slow down my PC.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Van Quang Nguyen
Information Technology and Services, 1-10 employees
“Instant updates across channels”
Pros
Keeping up with every part of my work is much faster with it especially since I can organize conversations into different channels based on the type of task. It helps everything stay separated and updated in real time.
Cons
There end up being too many sub-channels and that can make the interface feel a bit overwhelming to navigate.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Haitham Harzallah
Computer Software, 1-10 employees
“Clean interface and handy integrations”
Pros
The interface feels really user-friendly and being able to assign specific rooms to certain members is very useful. The integrated apps also make everything more convenient in one place.
Cons
Every now and then the connection acts up and I have to restart the app before my messages come through properly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tom Fleming
Gambling & Casinos, 51-100 employees
“Responsive interface”
Pros
It is simple to use, practical and incredibly user-friendly. The interface is clean and simple and it responds quickly during use.
Cons
it can freeze up or crash.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jay McLaurin
Marketing and Advertising, 1-10 employees
“Practical solution for our small business”
Pros
This has been a really practical way for our small business to organize conversations by group and keep everyone aligned on what needs to get done.
Cons
I haven't run into any issues with it. It also connects perfectly with our CRM so I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kenidra Stinnett
Marketing and Advertising, 500+ employees
“helps us get accurate information to customers”
Pros
It makes it simple to reach the right people in the right channels which helps us get accurate information to customers quickly.
Cons
I don't have any complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cherryl Nandaa
Marketing and Advertising, 51-100 employees
“conversations stay well organized”
Pros
Using it on both my phone and desktop is really convenient and the conversations stay well organized which makes communication much easier to keep up with.
Cons
The security features feel a bit limited for a messaging app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Saad Ullah
Management Consulting, 11-50 employees
“Broad set of features for remote work”
Pros
Having everything in one place has been a big plus. It brings together a broad set of features for remote work, BIM, video meetings and internal communication within a single integrated platform.
Cons
Since I began using it, I haven't run into any issues that have caused problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samiha Sher
Research, 1-10 employees
“User-friendly communication tool”
Pros
It feels like a very user-friendly communication tool for the workplace and it goes well beyond just direct messages and channel chats. It also lets you create to-do lists, set up reminder automations and connect with almost every other tool your team already uses.
Cons
Threads can be a bit confusing and don't always feel user-friendly for everyone. Getting the most out of Slack also takes a shift in company habits and culture which can make full adoption challenging. On top of that, notifications can start to feel cluttered.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Zuen Kay Morales
Real Estate, 11-50 employees
“Can use it on my phone”
Pros
Getting started with it was simple, the setup was quick and it's convenient that I can use it on my phone as well.
Cons
The version I used seemed to be missing calling features so I wasn't able to make calls with it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Junaid Hassan
Furniture, 1-10 employees
“ability to message teammates directly”
Pros
Being able to message teammates directly and keep conversations organized with threaded replies inside each message makes communication really effective.
Cons
It can take new users a while to get comfortable with it especially when trying to understand the difference between direct messages and group channels.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Computer Software, 11-50 employees
“Lets me contact my team from anywhere”
Pros
Ability to stay in touch with my team from anywhere is a huge plus and the shared channels make it really useful for communicating with teams outside our immediate business as well.
Cons
There isn't much to complain about. I've noticed a few small bugs with the iOS app notification badge but they're pretty minor and don't take away from it being an excellent tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Corissa Whitaker
Telecommunications, 1-10 employees
“Effective updates”
Pros
Having separate channels for different topics helps our team share updates more effectively and keeps communication organized.
Cons
Notifications sometimes don't come through when someone posts an update.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ishant Maurya
Market Research, 11-50 employees
“quick and efficient communication”
Pros
The interface feels clean and organized and the real-time messaging keeps team communication quick and efficient.
Cons
Pricing can be a bit high for smaller teams and the free plan comes with noticeable limitations.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
9
Nesty D
Mechanical or Industrial Engineering, 51-100 employees
“Simple communication”
Pros
Communicating with people was really simple and the way everything is arranged feels very organized.
Cons
At certain times, the layout can be a bit tricky to navigate.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
9
Fanny Barthmann
E-Learning, 11-50 employees
“Clean design and quick access”
Pros
Getting into the platform is really convenient and the design has a look and feel that I genuinely enjoy.
Cons
The call filters are pretty dull and not very engaging.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Casey Brazil-Nine
Health, Wellness and Fitness, 1-10 employees
“Effortless transition between devices”
Pros
Switching between devices feels effortless and the convenience has been a huge plus. It has become an essential tool for both me and my team.
Cons
Constant prompt about what comes with a paid subscription is annoying especially when it appears right in the conversation thread. The extra features do sound worthwhile but the pricing is too expensive for a small business. If the cost were lower, I would absolutely pay for the added services.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8