Total 2047 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

21%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GR

Gaëtan ROUABLE

Higher Education, 51-100 employees

5.0
March 2025

Satisfied user

Pros

I'm very happy with this software. It's very simple to use and really practical for internal communication.

Cons

I haven't run into any issues with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PP

Purva Puri

Health, Wellness and Fitness, 1-10 employees

5.0
March 2025

Love using this app

Pros

It has been a really effective way to stay on top of my work and communicate quickly with both coworkers and managers.

Cons

I really love using the app. Havent faced any problems.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KK

Kelvin Kaganjo

Design, 1-10 employees

5.0
February 2025

Built-in calls are fantastic

Pros

One of the best updates has been the new VC feature since it lets me run online meetings directly inside the platform without needing to connect any outside web conferencing tools.

Cons

Since I began using it, I honestly haven't run into any drawbacks at all.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DJ

Daniel Juliao

Insurance, 51-100 employees

5.0
February 2025

Covers everything I need

Pros

From day one, it has covered pretty much everything I need, the emojis, huddles, keyboard shortcuts, reminder notifications, integrations and the overall way it keeps team communication fast and connected.

Cons

when it stays open in the background, it can occasionally slow down my PC.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VQN

Van Quang Nguyen

Information Technology and Services, 1-10 employees

5.0
February 2025

Instant updates across channels

Pros

Keeping up with every part of my work is much faster with it especially since I can organize conversations into different channels based on the type of task. It helps everything stay separated and updated in real time.

Cons

There end up being too many sub-channels and that can make the interface feel a bit overwhelming to navigate.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

HH

Haitham Harzallah

Computer Software, 1-10 employees

5.0
February 2025

Clean interface and handy integrations

Pros

The interface feels really user-friendly and being able to assign specific rooms to certain members is very useful. The integrated apps also make everything more convenient in one place.

Cons

Every now and then the connection acts up and I have to restart the app before my messages come through properly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TF

Tom Fleming

Gambling & Casinos, 51-100 employees

5.0
February 2025

Responsive interface

Pros

It is simple to use, practical and incredibly user-friendly. The interface is clean and simple and it responds quickly during use.

Cons

it can freeze up or crash.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JM

Jay McLaurin

Marketing and Advertising, 1-10 employees

5.0
February 2025

Practical solution for our small business

Pros

This has been a really practical way for our small business to organize conversations by group and keep everyone aligned on what needs to get done.

Cons

I haven't run into any issues with it. It also connects perfectly with our CRM so I don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KS

Kenidra Stinnett

Marketing and Advertising, 500+ employees

5.0
February 2025

helps us get accurate information to customers

Pros

It makes it simple to reach the right people in the right channels which helps us get accurate information to customers quickly.

Cons

I don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CN

Cherryl Nandaa

Marketing and Advertising, 51-100 employees

5.0
February 2025

conversations stay well organized

Pros

Using it on both my phone and desktop is really convenient and the conversations stay well organized which makes communication much easier to keep up with.

Cons

The security features feel a bit limited for a messaging app.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

SU

Saad Ullah

Management Consulting, 11-50 employees

5.0
February 2025

Broad set of features for remote work

Pros

Having everything in one place has been a big plus. It brings together a broad set of features for remote work, BIM, video meetings and internal communication within a single integrated platform.

Cons

Since I began using it, I haven't run into any issues that have caused problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Samiha Sher

Research, 1-10 employees

4.0
February 2025

User-friendly communication tool

Pros

It feels like a very user-friendly communication tool for the workplace and it goes well beyond just direct messages and channel chats. It also lets you create to-do lists, set up reminder automations and connect with almost every other tool your team already uses.

Cons

Threads can be a bit confusing and don't always feel user-friendly for everyone. Getting the most out of Slack also takes a shift in company habits and culture which can make full adoption challenging. On top of that, notifications can start to feel cluttered.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

ZKM

Zuen Kay Morales

Real Estate, 11-50 employees

5.0
February 2025

Can use it on my phone

Pros

Getting started with it was simple, the setup was quick and it's convenient that I can use it on my phone as well.

Cons

The version I used seemed to be missing calling features so I wasn't able to make calls with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

JH

Junaid Hassan

Furniture, 1-10 employees

5.0
February 2025

ability to message teammates directly

Pros

Being able to message teammates directly and keep conversations organized with threaded replies inside each message makes communication really effective.

Cons

It can take new users a while to get comfortable with it especially when trying to understand the difference between direct messages and group channels.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

5.0
February 2025

Lets me contact my team from anywhere

Pros

Ability to stay in touch with my team from anywhere is a huge plus and the shared channels make it really useful for communicating with teams outside our immediate business as well.

Cons

There isn't much to complain about. I've noticed a few small bugs with the iOS app notification badge but they're pretty minor and don't take away from it being an excellent tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CW

Corissa Whitaker

Telecommunications, 1-10 employees

5.0
February 2025

Effective updates

Pros

Having separate channels for different topics helps our team share updates more effectively and keeps communication organized.

Cons

Notifications sometimes don't come through when someone posts an update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

IM

Ishant Maurya

Market Research, 11-50 employees

5.0
February 2025

quick and efficient communication

Pros

The interface feels clean and organized and the real-time messaging keeps team communication quick and efficient.

Cons

Pricing can be a bit high for smaller teams and the free plan comes with noticeable limitations.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

9

ND

Nesty D

Mechanical or Industrial Engineering, 51-100 employees

4.0
February 2025

Simple communication

Pros

Communicating with people was really simple and the way everything is arranged feels very organized.

Cons

At certain times, the layout can be a bit tricky to navigate.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

9

FB

Fanny Barthmann

E-Learning, 11-50 employees

4.0
February 2025

Clean design and quick access

Pros

Getting into the platform is really convenient and the design has a look and feel that I genuinely enjoy.

Cons

The call filters are pretty dull and not very engaging.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

CB

Casey Brazil-Nine

Health, Wellness and Fitness, 1-10 employees

5.0
February 2025

Effortless transition between devices

Pros

Switching between devices feels effortless and the convenience has been a huge plus. It has become an essential tool for both me and my team.

Cons

Constant prompt about what comes with a paid subscription is annoying especially when it appears right in the conversation thread. The extra features do sound worthwhile but the pricing is too expensive for a small business. If the cost were lower, I would absolutely pay for the added services.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8