Slack Software Reviews

“Fantastic app for business communication”

Pros

It has been a fantastic app for business communication and it comes with a lot of really useful features.

Cons

Notifications can get missed when we're using it across multiple devices.

“Quicker than email”

Pros

Incredibly simple to use and it has basically taken the place of email in my day-to-day work. Sending a quick message or replying in threads is much faster than opening email and digging through a crowded inbox.

Cons

It often pushes integrations with almost every app I use even when I do not want that. The workflows are also difficult to set up and feel impossible to remove once they are there. It would be much better if automated workflows were simpler to manage.

“Met my expectations”

Pros

Slack really delivered on what it promised when it comes to deployment and administration. Getting it set up and managing it has been simple and dependable.

Cons

Some essential administrative APIs and tools come with added cost which can mean extra spending.

“Handles messaging and video calls”

Pros

Between huddles, messaging, video calls, channels and personal calls, it covers communication really well. Messages work nicely and the mix of channel chats and direct conversations makes it very useful for daily teamwork.

Cons

Screen sharing during huddles could be better and the active status doesn't always display correctly while using a huddle.

“Perfect app for remote teams”

Pros

It is the ideal app for remote companies. We regularly use the Huddle feature and it's a really nice way to have quick conversations and exchange ideas on the spot.

Cons

From my point of view, it doesn't have any significant drawbacks worth mentioning.

“Incredible solution for meetings”

Pros

It works really well for meetings and staying connected with the community. The convenience is a big plus and it makes communication feel much more manageable.

Cons

At times, getting around the interface can feel a bit confusing although the overall convenience still makes it worthwhile.

“Has a professional look”

Pros

Using it feels very simple and it has a really professional look and feel. Another big plus is how many other programs you can connect and integrate with it.

Cons

I honestly haven't run into anything I dislike about it. I've been happy with everything so far.

“helps coworkers collaborate”

Pros

Really helps coworkers collaborate well and stay connected throughout the day which is something I genuinely appreciate.

Cons

Getting used to the interface can take a little time at the beginning and the way channels are organized can sometimes feel a bit confusing.

“Lovely bookmark feature”

Pros

Being able to set up separate channels for different teams or groups makes communication much more organized. The search tools are also really useful since I can look up specific keywords and pull up messages from years ago about the same issue. The bookmark feature is another part I really appreciate.

Cons

I'd change the notification settings since they could be simpler to set up and adjust.

“Communication made enjoyable”

Pros

Being newer to the field, it makes day-to-day communication feel a lot more engaging and enjoyable.

Cons

I didn't really run into any major downsides. The only limitation was that my organization only used it within the department and I would have liked to see it adopted across the entire company.

“Outstanding tool”

Pros

Keeping in touch with coworkers is really simple with this tool and it makes communication feel quick and effortless.

Cons

I honestly don't have any complaints. Everything has worked out really well for me.

“Budget-friendly option for us”

Pros

Across our offices, it has been a very budget-friendly option and the version we use is even free. It gives us a reliable way to communicate and share files while still meeting HIPAA compliance requirements.

Cons

Free plan only keeps message history up to a certain limit and moving to the paid version gets pretty expensive.

“Appreciate the chat feature”

Pros

The feature I appreciate most is the chat function, along with how convenient it is to jump into quick meetings.

Cons

I like everything about it.

“Exceptional AI bot automation”

Pros

Getting comfortable with it doesn't take long and it works really well as a messaging platform where we can tag people in channels or direct messages without any hassle. The AI bot automation has been outstanding for our team, we use it to monitor parts being shipped for our charging stations and it performs exactly the way we need it to. On top of that, the huddle feature is very useful for quick calls especially since it includes screen sharing and messaging during the huddle itself. Overall, it's a really solid tool especially for professional communication and teamwork.

Cons

There doesn't seem to be a way to clear all old direct message chats at once. If I leave a channel, it disappears but with direct messages, everything has to be deleted manually and you can't simply clear the conversation when removing the DM. That feels like one of the weakest parts of the platform especially since most people are not using direct messages for documentation anyway. I've also noticed that noise cancellation in huddles does not always work properly. It's not just my device either because several people in my organization have run into the same issue.

“Top-notch tool”

Pros

It has been one of the best tools I've used and the Huddle feature is easily the part I enjoyed the most.

Cons

I wasn't very happy with the search function since it didn't feel all that good.

“Instant messaging taken to another level”

Pros

It feels like instant messaging taken to another level. Being able to send large graphics and photo files right away is really useful.

Cons

Once you're in a lot of channels with a lot of people, it gets difficult to tell whether you've missed a message because the conversations keep moving nonstop.

“Gives managers a lot of control”

Pros

Slack works really well as a collaboration platform and it gives managers a lot of control when setting up groups by department.

Cons

It feels a bit slow and the chat layout and flow come across as too technical. It also doesn't perform very well on mobile.

“Convenient for staying in touch with team”

Pros

Staying connected with my team is really convenient, whether through channels or private messages. I can also create tasks and link it with other CRM tools which makes routine collaboration even better.

Cons

Nothing to complain about at the moment, I'm happy with all of its features.

“wide range of integrations”

Pros

Keeping in touch with coworkers through it has been really effective and the wide range of integrations makes it even more useful for day-to-day work.

Cons

Having to manually add every workspace again on each device and with every new installation is an inconvenience.

“Appealing design and clean look”

Pros

Right away, the visual design felt really appealing and pleasant to look at.

Cons

A wider variety of entertainment channels is missing.