Slack Software Reviews

“Hassle-free document sharing”

Pros

Being able to stay in touch with the team and share documents without hassle has been the part I've appreciated most. The canvas feature has also been really useful for keeping everything organized and in one place.

Cons

Sometimes the huddle feature doesn't work the way it should and I also wish there were a way to tell whether someone has read a message or not.

“Personal phone number not needed to stay in touch”

Pros

Having a way to stay in touch with the company without relying on personal phone numbers is a big plus. It works really well for group conversations and keeps team communication in one place.

Cons

Only admins can use @channel in certain channels. As the head of a department, I'd really like the ability to do that too.

“convenient messaging platform”

Pros

It has been a really convenient messaging platform for both me and my team and it connects nicely with the other software we use.

Cons

The desktop app takes a while to launch even after updating it.

“Works perfectly when shift coverage is needed”

Pros

Keeping in touch with all of our employees every single day is really simple with it. We also rely on it when someone needs shift coverage since employees can quickly reach out and find another person to fill in.

Cons

there isn't anything I've come across that I dislike about it.

“Flexible for different workflows”

Pros

It is a really practical communication platform with plenty of integrations and customization options which makes it very flexible for different workflows.

Cons

The high number of notifications can sometimes become distracting and make it harder to stay focused.

“Easy to manage team”

Pros

Managing the team feels much more simple with this app.

Cons

It sends way too many notifications even for very minor updates.

“Impressive Google Drive integration”

Pros

Chatting on Slack actually feels enjoyable and the Google Drive integration is something I genuinely appreciate. Being able to share document access right from the platform is very convenient. It's also especially helpful when coordinating work with external vendors.

Cons

Visually, the platform doesn't come across as very professional. The huddle feature also needs improvement because it's only average for calls at the moment. On top of that, the voice quality isn't really where it should be.

“helpful for building stronger communication”

Pros

It's been really helpful for building stronger communication with the team and makes collaboration feel more natural.

Cons

Bringing in other apps can get a little confusing at times so the integration side feels a bit more complicated than expected.

“Makes conversations easier to follow”

Pros

The way the different chat groups are organized makes conversations much easier to follow and keeps everything well structured.

Cons

At times, the number of notifications can feel a bit overwhelming.

“Dedicated place for team communication”

Pros

Keeping work conversations separate from text messages has been a big advantage and I really enjoy having a dedicated place for team communication.

Cons

Getting everyone on the team comfortable with it took some effort since the usability didn't feel ideal at first.

“Handles multiple organizations”

Pros

It makes communication with the team incredibly fast which is especially useful when working remotely. It's also really handy that it can be used across multiple organizations. For example, we're connected with all of our clients there which makes collaboration much more convenient.

Cons

There's honestly not much to complain about. Occasionally, notifications feel like they arrive a bit late although that could just be due to a Wi-Fi issue. It can also be a little difficult to find documents again sometimes since the file overview isn't as clear as it is in apps like WhatsApp.

“Everything is easy to access”

Pros

Appreciate the user-friendly interface and the mobile app makes it simple to stay connected and productive from anywhere. Being able to create separate channels for different projects is a standout feature because it keeps everything organized and easy to access.

Cons

For smaller teams or solo users, the pricing can feel a bit expensive.

“Powerful search functionality”

Pros

It really shines with its channel setup, whether public, private or shared. Instant messaging works well and the search functionality is especially powerful when trying to find past conversations or files.

Cons

Some of its security measures can feel risky which raises worries about possible data loss. It also takes some effort for new users to learn the platform and get comfortable with how everything works.

“Helps with sharing large files online,”

Pros

This tool really helps with sharing large files online, working together with others and handling video calls efficiently.

Cons

there isn't a single thing I dislike about it.

“Instant chat feature stands out”

Pros

Instant chat feature is the best part. Huddles are really useful for quick meetings and it's very convenient to copy and paste snippets, Excel sheets and other content. It's also very simple to use.

Cons

I haven't run into anything I dislike about this software. At this point, I don't feel there's anything wrong with it.

“highly configurable”

Pros

Compared with Teams, this is on another level. It keeps everything well organized, offers a lot of configuration options and works just as well for small groups as it does for larger teams. It handles serious business communication really well, connects with nearly every tool you'd want to use and the custom emoji add a bit of personality and fun.

Cons

Now and then, there are some bigger bugs, like message notifications not showing up. There are also a few strange UI choices such as search defaulting to everything instead of the specific conversation you're currently in.

“Fantastic search bar”

Pros

Tracking down past conversations and shared files is really simple thanks to the search bar. The app is also very simple to navigate and feels especially welcoming for beginners. On top of that, the customer support has genuinely impressed me with how responsive and high-quality it is.

Cons

Everything has been working very well for me. The features are simple to learn and the app is very simple to use.

“A total gamechanger”

Pros

Being able to jump into a quick huddle, with or without video, makes it really convenient to talk through a task for a few minutes. For remote work, that feature has been a total game-changer.

Cons

The canvas features are useful but they can feel a bit confusing to navigate.

“Lets us create multiple channels”

Pros

It keeps both internal and external communication organized by letting us create as many channels as needed. It has also become useful for online meetings now that the vendor has added video conferencing recently.

Cons

Since 2021, I honestly haven't run into anything frustrating or overwhelming while using it.

“Works well for business teams and technical teams”

Pros

Ability to set up both internal and external groups has been really useful. It works well for business teams and technical teams alike which makes collaboration much more practical across different kinds of work.

Cons

Slack includes a lot of features and that can sometimes make things confusing for our sales partners. Compared with Microsoft Teams, they occasionally have a harder time finding their way around.