Slack Software Reviews

“real-time document sharing”

Pros

Incredible for communication, real-time document sharing and it's highly extensible.

Cons

The search feature doesn't work very well so it's hard to rely on it as a true company knowledge base for knowledge management.

“Multiple rooms for stock chats”

Pros

I use it for a stock-focused group and one thing I really enjoy is having multiple rooms where I can connect with different people and keep conversations organized.

Cons

Using it on my cellphone can be difficult to navigate at times. It works much better on an iPad or desktop, in my opinion.

“Efficient collaboration features”

Pros

It has been great for keeping the team connected and its collaboration features really make working together feel smooth and efficient.

Cons

If the notification settings aren't customized properly, the constant alerts can become a bit overwhelming.

“The only chat tool I need”

Pros

After using plenty of workplace chat tools, this is the one I'd stick with long term. It covers everything I need for team messaging and feels like the last app I'd ever have to switch from.

Cons

I don't have any real complaints besides the fact that it isn't free and you do have to pay for it.

“Integrates with tools like Zoom”

Pros

Using it feels very easy and the app works really well with other tools I use especially integrations like Zoom.

Cons

the app can take a little while to load the first time I open it.

“it automates tasks”

Pros

One of the best parts of it is how well it automates tasks and connects with the other apps and software our company uses.

Cons

I do wish there were more options to customize the visual appearance and overall look of the platform.

“Versatile integrations”

Pros

It connects with a huge range of vendors and services through integrations which makes it really versatile.

Cons

I'm happy with just about everything though lower pricing for storing a larger amount of chat history would make it even better.

“Keeps discussions focused”

Pros

Slack works really well for team collaboration especially with its real-time messaging and channel-based setup. It keeps discussions organized, focused and easy to revisit when needed. The integrations with Google Drive and Trello fit in smoothly which makes day-to-day work more convenient. Searching through older messages is also very simple and useful.

Cons

The bot wasn't something I enjoyed using and at first the platform felt a little overwhelming because there were so many features to figure out.

“Very simple to handle”

Pros

Instant messaging across the whole company works really well and the platform is very simple to use.

Cons

At times it freezes and I have to reload it to get things working again.

“Useful video conferencing feature”

Pros

Across my organization, every department uses it and that has really brought everyone together in one place through unlimited communication channels. It also includes a video conferencing feature which lets our teams hold online meetings without needing a separate tool.

Cons

I rolled it out in 2021 and since then I honestly haven't run into any issues at all.

“Direct messages feels effortless”

Pros

It is very simple to use so chatting with coworkers through channels or direct messages feels effortless. Threaded conversations help keep discussions organized instead of everything getting mixed together which makes a big difference. It also connects with tools like GitHub and that can be really useful in daily work.

Cons

Compared with Microsoft Teams or Google Workspace, the range of third-party integrations feels a bit more limited which can be restrictive at times. Video calling is another area where it falls short since Teams and Google Chat have that built in, while Slack depends on an external app making it less convenient when it's your primary communication platform.

“Regular improvements”

Pros

Easy to handle, feels user-friendly right away and it keeps getting regular updates and improvements.

Cons

bugs show up pretty often and updating it can sometimes be a hassle.

“Visually appealing look”

Pros

Getting around the platform feels simple and the interface has a polished, visually appealing look.

Cons

It didn't work well with other software which made compatibility a problem.

“efficient communication tool for teams”

Pros

It is very simple to use and works really well as an efficient communication tool for teams.

Cons

One drawback is the usability of external channels since some settings can't be adjusted directly within the channel itself.

“Lots of features”

Pros

The set up process was convenient and it came with plenty of options to work with.

Cons

At the same time, it doesn't really feel any better than other similar tools out there.

“Natural communication”

Pros

The team connection feature is the part I enjoy the most. It really helps everyone stay connected and makes communication feel more natural.

Cons

A few integrations do not work properly but aside from that, the overall experience has been good.

“Easy to move between conversations”

Pros

Moving between direct messages, group conversations and channels feels really natural and quick. The notification settings are incredibly customizable which makes it much easier to manage what actually needs attention. Being able to create custom emojis is a fun bonus and the option to set a custom status with an emoji next to your name adds a nice personal touch.

Cons

Thread replies can occasionally be missed or get buried although that can usually be managed if you keep an eye on threads and turn on notifications for them.

“Comes with a ton of features”

Pros

It comes with a ton of features and that's a big reason I enjoy using it. It helps me stay on top of different parts of my workday, from chatting with coworkers to keeping important conversations organized in one place, plus plenty of other useful benefits.

Cons

The large number of channels can feel a bit cluttered at times. I really wish there were a way to create folders for channels so they could be grouped together and minimized whenever needed.

“Supports plenty of integrations”

Pros

Keeping remote teams aligned is much simpler with it because it makes communication quick and convenient. It also supports plenty of integrations which makes it useful for tracking things like software outages and other important updates in one place.

Cons

It can sometimes become a bit distracting when you need uninterrupted focus although that's really a common downside of any communication tool.

“Syncs with Asana”

Pros

Using it across both desktop and mobile feels very user-friendly and the integration with Asana is a big plus. One feature I rely on a lot is being able to set reminders from a message which makes it simple to return to something important later. It also works especially well with the mobile app, if I need to send a photo from my phone, I can upload it there as a draft and then pick it up right away on my desktop to finish editing the message. I'm in two Slack workspaces, one for my job and another for a community I'm involved with and switching between them is completely smooth.

Cons

Some useful integrations are locked behind extra cost, like Donut for recurring engagement questions or Polly for polls and surveys. When you're in a lot of channels and messages are constantly coming in, it's pretty easy to overlook a group announcement unless you're tagged directly. Message formatting can also be frustrating since pressing ENTER sends the message instead of moving to a new line. I've also used Microsoft Teams and honestly I think it's the better product overall.