Slack Software Reviews

“Modern chat with handy huddles”

Pros

It has a really polished interface and the file sharing and emoji features feel more advanced than a lot of other chat tools. Huddles are also super convenient and make quick conversations much easier.

Cons

draft messages sometimes don't get saved after I start writing them.

“Plenty of plugins available”

Pros

Very simple to use and comes with plenty of plugins and integrations. Our developers really enjoy working with it and it makes it simple to set up channels or smaller ad hoc groups so everyone stays informed and can have quick discussions. The huddles feature is especially handy when a fast voice conversation is needed. We've connected it with Atlassian as well which helps keep everyone updated on tickets and status changes. It's also been really useful for communicating with external partners through shared channels.

Cons

The sheer number of channels and direct messages can feel a bit overwhelming. You can leave channels and delete messages but there are usually quite a few conversations you still want to follow which can make things feel cluttered.

“cluttered icons”

Pros

Using it to stay in touch with former employers and coworkers during training, I noticed how effective its communication tools are. A good example is the ability to create separate channels. Keeping conversations in different channels really helps with organization when you need to switch between topics or communicate with different people. Another useful feature is file sharing. It lets you send files to others and you can also choose to share them privately with someone. The platform also seemed to run reliably without glitches. Overall, it's a solid way to communicate and would be a good option for onboarding new hires.

Cons

There were a few minor frustrations when trying to locate some of my past conversations. I also felt that the large number of icons made navigating and scrolling through the program seem a bit cluttered and less organized.

“Top-tier user experience”

Pros

The user experience has been excellent and being able to connect with other companies through Slack Connect is a huge plus. Huddles are also a really useful feature and have worked very well for us.

Cons

Automation can be a little tricky to set up and managing User Groups along with default channels has also been a frustrating part of using it.

“Beginner-friendly software”

Pros

It is pretty beginner-friendly once you spend a little time with it. Being able to add photos, links, attachments and other content to messages and group conversations makes it really practical and having multiple accounts for work, school, different businesses and clients is a huge plus. The mobile app is also really useful because I can check and respond from my phone, tablet or laptop whenever I'm away from my desk. Another feature I really appreciate is the option to mute or pause notifications during certain hours until the next day. That makes it much easier to keep work and personal life separate since I'm not being interrupted after hours.

Cons

I honestly don't have any real complaints. It has handled everything I've needed it for without any problems.

“No guidance needed”

Pros

Getting new employees up and running with it is very simple. It's user-friendly to use so people can join and start communicating without much guidance.

Cons

The pricing model makes sense on a per-seat basis but the total cost can climb pretty fast as more users are added.

“Better for forums than chat”

Pros

Whenever someone new joins our channel, it sends me an email notification which helps me stay updated.

Cons

It comes across more like Reddit or another discussion forum than a real-time messaging tool so it is not very convenient for live chat.

“Integrations add a lot of value”

Pros

It has been really useful for keeping conversations organized especially with channels, private chats and direct messages. The integrations also add a lot of value and make it easier to keep different tools connected in one place.

Cons

Notifications didn't come through as expected which was frustrating. It also would have been better if some workflows didn't rely on third-party tools like Zapier.

“Makes team communication fast”

Pros

Slack makes team communication fast thanks to its instant messaging and the ability to create separate channels keeps conversations active organized and convenient. It also connects well with third-party apps which helps improve workflows and its strong search features make it simple to locate past messages and files whenever needed.

Cons

The free version is quite limited and usually not enough for larger teams. Connectivity can also be a downside especially since network issues can affect performance on this cloud-based tool.

“Nostalgic feel to it”

Pros

It has that old MSN-style feel which makes it familiar and enjoyable to use. Keeping up with conversations and threaded replies is simple so it's simple to follow ongoing discussions.

Cons

The email notifications tend to arrive later than they should which can make me miss updates in real time.

“Has all the necessary features”

Pros

Having instant messaging, video calls, file sharing, collaboration tools and remote work features all in one place is the part I appreciate most.

Cons

I really do not have any complaints about it, it covers everything I need.

“Reliable for file sharing”

Pros

It's been more than three years since I started using it and one thing I've really appreciated is how convenient it is for sharing large files.

Cons

It doesn't allow sending APK files so I usually switch to Telegram whenever I need to do that.

“Appreciate the customization options”

Pros

I really enjoy how naturally it keeps me in touch with my team. Chats move along effortlessly, channels keep everything neatly organized and sharing files or connecting other tools feels very simple. It does a really good job of keeping everyone on the same page without making things feel chaotic or overwhelming. I'm also a big fan of the customization options. The GIFs and custom emojis add a fun, relaxed touch that keeps communication from feeling too stiff or overly formal.

Cons

To be honest, I don't have any major issues with it. It's a really strong tool for team communication and collaboration and it performs reliably. The only thing that makes a difference is how well the team sets things up and stays organized but overall, my experience with it has been extremely positive.

“Slack keeps our team connected”

Pros

For more than eight years, it has been the core tool we rely on for instant messaging, video calls and file sharing.

Cons

It covers every feature I need to use day to day so I honestly don't have any complaints right now.

“Exceptional software”

Pros

Being able to communicate with other people through it was something I really appreciated.

Cons

I didn't run into any issues while using it so I honestly have no complaints.

“Connects different departments”

Pros

It really helps different departments stay connected across the company and the direct communication with team members makes collaboration much better.

Cons

Notifications come through for all channels instead of being limited to direct messages only.

“Transformed how I handle messaging”

Pros

For the past six years and more, it has completely changed the way I handle instant messaging, live chat and file sharing online through the mobile app.

Cons

Everything has worked flawlessly whenever I use this program.

“Capable collaboration tools”

Pros

The interface feels very well-structured and the communication and collaboration tools are really capable. Being able to set up dedicated channels for each client also helps keep conversations organized.

Cons

The constant notifications can get a little distracting at times.

“Part of my routine”

Pros

It's been close to ten years since I first started using it and it has remained part of my routine the whole time. One of the best things about it is the iOS mobile app which lets me stay connected and collaborate with colleagues remotely from just about anywhere with an internet connection.

Cons

It's one of the tools I rely on every day and it rarely gives me any problems.

“Creates a fun, engaging environment”

Pros

Slack's collaboration features are excellent and it creates a fun, engaging environment for working with both colleagues and clients. The personalization options are a really nice addition too.

Cons

frequent pop-ups pushing upgrades or free trials are an annoyance especially since I'm not even the workspace administrator.