Slack Software Reviews

“Brings instant messaging and calling together”

Pros

Having used it for more than eight years, I appreciate that it brings instant messaging, live chat, team collaboration, video conferencing and file sharing together in one place.

Cons

I haven't run into any issues while using it on my side.

“Simple navigation”

Pros

Appreciate how simple it is to navigate while keeping everything organized. The channel-based structure helps keep discussions focused instead of scattered. It's an excellent tool for team communication and collaboration.

Cons

Up to this point, I haven't run into any major problems with it. It has been reliable and continues to cover all of our team's communication needs.

“Falls short next to discord”

Pros

It works as a solid central hub where employees can get workplace information and the channel-based setup is useful for organizing conversations around specific topics, similar to Discord.

Cons

it feels pretty unoriginal and overall weaker compared to Discord especially since a lot of the features seem to be done better on other platforms than they are here.

“Helps me coordinate with different teams”

Pros

Using it, I'm able to coordinate with different teams through dedicated communication channels. It also lets me handle video conferencing directly in the platform so there's no need to rely on external apps.

Cons

It fits my day-to-day internal communication needs really well so I haven't run into any issues with it.

“Ability to pin important tasks”

Pros

Being able to pin important tasks and information keeps everything organized and jumping straight into a huddle is really convenient. It's also very simple to use overall.

Cons

At times, the audio quality in huddles isn't very clear.

“My go-to platform for over a decade”

Pros

For more than a decade, this has been my go-to platform for sharing large files, working closely with colleagues and more recently handling video meetings as well.

Cons

I use it every day and honestly don't have any complaints to point out.

“Superb tool for internal communication”

Pros

It has been a superb tool for our internal communication and it really helps keep conversations more organized and convenient. Another thing I appreciate is how responsive the customer support team is whenever help is needed.

Cons

It has worked really well as a professional communication tool so I honestly don't have anything to complain about.

“Sped up document sharing for us”

Pros

Slack has made scheduling a lot more simple, sped up document sharing and improved the way we keep track of employee interactions.

Cons

The customization features took some time to get used to and that learning curve made the initial onboarding process slower than expected.

“Simple to move around”

Pros

Using it feels very user-friendly and simple to move around in. It has strong functionality too, with useful options like gifs, polls, emojis, numbering and more. I also really enjoy the Canvas feature.

Cons

Search function can sometimes be a bit harder to work through.

“Cuts down on paperwork”

Pros

It improved how our team coordinates, cut down on paperwork and helped us handle administrative tasks much faster.

Cons

At the beginning, we had some trouble organizing channels properly which caused a few messages to get lost early on.

“Fast resolution to issues”

Pros

Issues get resolved faster, the integrations with our IT tools work smoothly and the real-time support makes collaboration much more effective.

Cons

The nonstop flow of messages can be distracting at times for our IT team especially when they're in the middle of critical troubleshooting.

“useful for huddles”

Pros

Getting started with it was quick and it's been really useful for huddles. Having the mobile app is a big plus too since it makes it convenient to stay connected from anywhere.

Cons

I haven't run into any issues so far and that's after using it for around 6 years.

“Internal business communication in one place”

Pros

Keeping internal business communication in one place has been really helpful especially with the ability to create unlimited channels for different conversations and teams.

Cons

There aren't any complicated features that make customization or daily use feel hectic.

“Simple to chat with several people at once”

Pros

It makes it simple to chat with several people at once, set up groups and share documents in one place. The keyword search is especially useful because it brings up the conversations where that word was mentioned which helps a lot when trying to track down a specific thread or message. It also has helpful features like pausing notifications, updating your status and showing whether you are available or away so others know if you are actively checking messages. Overall, it feels very user-friendly and simple to use.

Cons

It works really well for quick back-and-forth conversations but I would not rely on it for long, detailed discussions since it should not really replace email.

“Powerful channels and quick search”

Pros

Having lots of channels to organize conversations is a huge plus and the real-time messaging works really well like an instant messenger. Another thing I really appreciate is how fast and simple it is to search past messages and pull up previous conversations when I need them.

Cons

I do not have many complaints about it. The only downside for me is that it can generate a lot of notifications.

“No outside apps needed for online meetings”

Pros

Having video conferencing built right into Slack has been a big plus since I can run online meetings without needing to connect any outside apps.

Cons

It covers everything I've been looking for and I'm able to use it without running into any complications.

“Lets me run corporate meetings online”

Pros

Video conferencing lets me run corporate meetings online without needing a separate tool.

Cons

It's actually one of the oldest tools I still use and it hasn't caused any errors on my side.

“Wide range of integrations”

Pros

Working with a team is much simpler with it because it keeps all of our conversations in one place. It also connects with a wide range of other tools which makes it even more useful for daily collaboration.

Cons

things can start to feel a little cluttered and hard to manage. Adding people from outside our organization is also not very simple.

“Unlimited channels at no extra cost”

Pros

being able to set up unlimited communication channels all in one place without paying anything extra is amazing.

Cons

At the moment, there isn't anything about it that I dislike.

“Packed with features”

Pros

It has been one of the most effective messaging platforms for our team. It feels simple to use yet it comes with plenty of useful features that make collaboration much better. We can create different channels for different topics, customize notifications the way we want and keep conversations organized. The file-sharing feature is also really helpful since it makes sending files between team members convenient and helps us collect feedback quickly.

Cons

Every now and then, there are a few bugs that randomly log us out of the app although it does not happen often. Aside from that, the platform has been really solid.