Total 2047 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

21%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JW

jack watson

Food & Beverages, 11-50 employees

5.0
August 2024

Easy to add channels and messages

Pros

Adding channels is simple, sending private messages is easy and the interface feels very clean and polished.

Cons

The notification system could be simplified a bit more and made more user-friendly to use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

NC

Nancy Cramer

Marketing and Advertising, 11-50 employees

5.0
August 2024

Lively vibe

Pros

Using it feels really simple and the whole platform has a fun, lively vibe.

Cons

I still haven't been able to figure out how to add memes to my messages and the support page hasn't been much help with that.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

JMCJ

Juan Manuel Cano Jimenez

Marketing and Advertising, 11-50 employees

4.0
August 2024

Handy third-party integrations

Pros

Bringing third-party tools directly into company chats is really useful and helps keep everything in one place.

Cons

Sometimes there are frustrating usability issues when trying to add people from outside the organization into a group chat.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

MM

Mwanaisha Mohamed

Real Estate, 101-500 employees

5.0
August 2024

Online meetings in few clicks

Pros

I love using it. The newly added video conferencing feature has been especially useful since I can start and run online meetings in just a few clicks.

Cons

it hasn't let me down at all and I appreciate that the vendor keeps the system updated on a regular basis.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

SM

Samuel Munene

Leisure, Travel & Tourism, 11-50 employees

5.0
August 2024

Mobile conferencing from anywhere

Pros

Having the iOS mobile app has been the biggest advantage for me because it lets me join conferences and send or receive messages from anywhere as long as I have an internet connection.

Cons

I haven't run into any major issues or anything overwhelming while using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

LS

Leticia Stocco

Retail, 500+ employees

5.0
August 2024

Video calls have been a great addition

Pros

I really enjoy that it includes video conferencing which wasn't available when I first rolled it out. That addition has been a really pleasant improvement.

Cons

No downsides with it in more than two years. The vendor continues to improve and update the tool all the time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 11-50 employees

5.0
August 2024

Practical solution for remote work

Pros

Working with colleagues remotely feels much more practical with it because it's very simple to use. The integrations are also a big plus and add a lot of value.

Cons

It's difficult to point out many drawbacks. If anything, the way search results are sorted across all channels could be a bit more organized.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

PR

Prasanna Ravichandran

Banking, 500+ employees

5.0
August 2024

Easy to operate

Pros

Easy to operate, the interface is polished and it really helps teams collaborate better and stay connected throughout the workday.

Cons

The dark mode feels a little too high-contrast at times so it would be helpful to have settings that let users adjust it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

FM

Fanne Mwambi

Publishing, 1-10 employees

5.0
August 2024

Includes audio and video conferencing

Pros

Daily teamwork has become much more efficient with this tool because it improves real-time collaboration across our organization and helps boost productivity. It also includes audio and video conferencing which lets me manage online meetings without needing a separate platform.

Cons

It has consistently met everything I need it to do and I rely on it every single day without any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

Jocelyn Selwood

Veterinary, 51-100 employees

5.0
August 2024

Must-have app for workplace communication

Pros

it has become my go-to app for workplace communication. The interface feels very user-friendly and having multiple workspaces in one place is a huge plus. Switching between them is simple and quick and I never have to sign out just to move from one workplace to another.

Cons

I don't have any real complaints about it. It's been an excellent program for what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM

Larissa Mendes

Retail, 51-100 employees

4.0
August 2024

Simple to locate channels and chats

Pros

Everything feels well organized and it's simple to locate the right channels and chats without wasting time.

Cons

Notifications often don't show up so we end up having to open the app constantly just to check whether anything important came in.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

JM

John Mwangi

Automotive, 101-500 employees

5.0
August 2024

Used everywhere

Pros

Across my organization, it is used everywhere because it brings team collaboration and online meetings together in one central place.

Cons

Its features have never felt difficult to use even when new ones are introduced and the vendor usually supports them with free webinars.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

7

EG

Elizabeth Gichuhi

Leisure, Travel & Tourism, 11-50 employees

5.0
August 2024

Excellent overall design

Pros

It gives us an efficient space for communication and collaboration and the layout and overall design look excellent which makes it really engaging to use. It also comes with powerful search and supports integrations with third-party apps which adds a lot of value.

Cons

I've had a really positive experience using it so I don't have any dislikes to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JS

Jan Slovnik

Marketing and Advertising, 1-10 employees

5.0
August 2024

Uncluttered layout

Pros

Right away, it feels simple to use and the uncluttered design makes it comfortable to look at without feeling visually overwhelming. I also really appreciate how it keeps lists, files and other content separated which makes everything feel more organized.

Cons

The thread system can be a little confusing at times and it is not always quick to locate the exact place where I was tagged.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR

Sunita Rajkanwar

Retail, 500+ employees

5.0
August 2024

Ability to edit messages

Pros

Being able to edit messages quickly is a big plus. Posting anonymously is simple, there are plenty of groups to join and tracking down a link in a chat works really well. Overall, the search features are solid and make the platform very convenient to use.

Cons

The huge selection of emoticons can sometimes make the platform feel a little less professional.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

VD

Venkateswarlu Dhanala

Information Technology and Services, 500+ employees

5.0
August 2024

Easily integrates with other apps

Pros

Keeping in touch with the team is really simple and it also connects well with a wide range of other apps.

Cons

I haven't had any issues or concerns with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

NM

Ngechu Mungai

Information Technology and Services, 51-100 employees

5.0
August 2024

Easy to share large files

Pros

Day to day, I rely on it for business messaging, video meetings and sharing large files. Those are the features I end up using the most every single day.

Cons

Lately, I haven't run into any problems or negative experiences while using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MJ

Milomir Jukanovic

Entertainment, 51-100 employees

4.0
August 2024

Polished design

Pros

The overall design feels polished and being able to run multiple workspaces at the same time is especially useful.

Cons

The paid plan feels overpriced and it doesn't really deliver enough extra value to make the upgrade feel worthwhile.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

9

Functionality

9

IK

Ibrahim Kuforiji

Non-Profit Organization Management, 101-500 employees

5.0
August 2024

BIM, live chat, video conferencing

Pros

Having everything gathered in one platform really cuts down the need to rely on outside app integrations. BIM, live chat, video conferencing and file sharing are some of the standout features it offers and they work really well together.

Cons

After using it for more than 8 years, I've appreciated how consistently the vendor continues to roll out new features and improvements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JH

Johnathan Haluck

Insurance, 500+ employees

5.0
August 2024

Separate settings for each channel

Pros

It has a clean, simple interface that makes it pleasant to use. The emoji and GIF options make conversations feel more lively and having separate settings for each channel especially notifications, is really useful.

Cons

Some direct messages seem to disappear and aren't always easy to access. The conversation history usually comes back if I start a new chat but I have to do that first just to see it again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9