Slack Software Reviews

“Makes team collaboration better”

Pros

Comes with a wide range of useful features like Huddles, Canvases, Lists and Channels which make team collaboration much better. Its powerful search feature is especially helpful for pulling up old conversations and shared files quickly so nothing gets lost.

Cons

Up to this point, I haven't run into any real issues. The notification customization is actually very helpful for cutting down distractions which lets me stay focused while still keeping in touch with the team.

“Convenient to send quick updates”

Pros

It makes it really convenient to send quick updates, whether it's something meant for the whole company or just a smaller group like direct reports or the sales team. It also helps keep conversations with coworkers organized, makes it simple to share instructions and works well for posting upcoming events.

Cons

Searching for specific topics inside the platform can be difficult.

“Helpful channels for collaboration”

Pros

Having separate channels makes collaboration much more organized and helpful.

Cons

For free plan, older channel conversations eventually disappear.

“Easy to upload videos”

Pros

It has been a really solid communication tool for the workplace. Uploading videos and pictures is simple and the ability to create different channels for separate topics or teams is especially useful.

Cons

Removing someone from your account using a phone should be easier. It's possible but the process is pretty difficult and most of the time you end up needing to do it from a desktop instead.

“Lets me star chats”

Pros

Having dedicated channels that stay pinned in place makes conversations much easier to manage than regular chats that disappear into the mix. Starring chats and channels is also really helpful because it lets me get back to the ones I use most without digging around.

Cons

Call window can end up tiny or get buried behind my other open windows. Even after resizing it, it doesn't always come to the front right away so I have to search for it. I also still don't really understand the purpose of the lists feature for my workflow especially as a product manager already working in Jira.

“Fits our workflow really well”

Pros

It gives us a lot of flexibility when it comes to setup and customization which makes it fit our workflow really well.

Cons

Can't think of any downsides. We genuinely love using this tool.

“Quick access to staff”

Pros

Getting in touch with coworkers is quick and I can ask questions without adding to the pile of emails.

Cons

It becomes one more channel I need to keep an eye on for messages.

“Love the dark theme”

Pros

It feels very user-friendly right away, with a clean interface that doesn't take long to get used to. The learning curve really isn't a problem and I also love the dark theme. Another big plus is being able to integrate it with other platforms.

Cons

Some users mention that interactions can't be completely deleted which can be frustrating. It would also be helpful to have the option to leave chat groups when needed.

“Keeps everyone in the loop”

Pros

This has been a really effective way for our whole team to stay connected and communicate clearly. It keeps everyone in the loop and makes collaboration much better across the board.

Cons

there are too many channels sitting around without being used which can make things feel a bit cluttered.

“Communication in real-time”

Pros

Being able to chat and collaborate with my coworkers in real time has been incredibly helpful.

Cons

Spell check correction is missing so I still have to check my spelling somewhere else.

“Powerful communication platform”

Pros

It is a really powerful communication platform for teams and it connects with a wide range of other software which makes it even more useful in day-to-day work.

Cons

Getting fully comfortable with Slack can take time because the learning curve is pretty steep and that can keep some people from using all of its features to their full potential.

“custom workflows provide flexibility”

Pros

It is very user-friendly, connects with a wide range of apps and gives plenty of flexibility with custom workflows and other useful features.

Cons

Working with the API can feel a little complex and getting everything set up or used properly isn't very simple which can turn into a bigger problem when building larger automations.

“Easy to collaborate through channels”

Pros

Collaborating across different teams works really well in it especially with channels that keep conversations organized by unit.

Cons

Getting into a workspace isn't the most simple part of the experience and could be more user-friendly.

“Can jump into calls or video meetings anytime”

Pros

Reaching teammates is really convenient with it. It lets us message each other quickly, jump into calls or video meetings and share screens during discussions. It's also very user-friendly for corporate teams who need to stay connected with their peers.

Cons

At times, notifications don't show up when someone messages me so I can miss a ping. I've also run into cases where the app logs me out unexpectedly and signing back in is not always simple.

“Simple profile settings”

Pros

Setting up and managing channels is simple and the profile settings are simple to use.

Cons

Pronouns aren't included by default which feels like a missing feature.

“Fantastic integrations all around”

Pros

It works really well alongside other tools and technologies which makes everything feel much more connected and efficient.

Cons

I just wish the application included a wider range of built-in features.

“Instant sign up”

Pros

Keeping work communication in one place has been really helpful because everything feels organized and simple. When a notification pops up, I already know it's work-related without even needing to open it first. Attaching files is simple and being able to record audio or video messages with just one tap is really convenient. Everyone on my team got signed up almost instantly and most of us could even log in using the same account we used to download the app. Our profile pictures synced automatically from those accounts too which makes it much easier to tell who's talking in a thread or channel. The canvases are useful as well since they work a lot like a shared whiteboard that everyone can view and update.

Cons

As far as I can tell, there isn't live two-way audio or video calling. You can record and send audio or video messages but it's not the same as real-time communication. That's not a big issue for me personally since I probably wouldn't use it much anyway but it could matter if that's an important feature for you. Also, whenever I need to find an older message, I have to go back to the home screen to search for it. There isn't a search bar available directly inside channels or DMs.

“Solid mix of audio and video calls”

Pros

It gives us a solid mix of audio and video calls, instant messaging and collaboration features all in one place which makes working with the team much more connected and efficient.

Cons

Getting started can feel a bit complicated at first especially during the initial launch but after using it once or twice it becomes much easier to understand and navigate.

“Love using it every day”

Pros

This tool has been fantastic for keeping in touch with coworkers and I honestly love using it. It makes communication feel fast and efficient, whether it's a quick message, file sharing or jumping on a call. Channels and direct messages help keep conversations organized and easy to access which really helps during busy workdays. It's also genuinely enjoyable to use. The emojis, GIFs and reactions bring personality and humor into everyday conversations so work feels less stiff and a lot more engaging. It has clearly made our team's collaboration and connection better and we rely on it every single day.

Cons

nonstop flow of notifications can feel overwhelming and distracting at times. It can also take some effort to track down older messages when you need them.

“Synced automations with Monday”

Pros

I really appreciate being able to sync automations with Monday. It also gives me solid control over permissions so we can set up multiple channels and include exactly the people we want in each one.

Cons

I don't have any complaints about it because it has been very useful. We're able to communicate with the whole team and it makes a big difference for remote workers who need to stay connected with the office.