Slack Software Reviews

“I use it daily”

Pros

Being a remote worker, I rely on this platform every day and it's very user-friendly. It's honestly one of the best ways to stay connected with colleagues and collaborate with them while working.

Cons

Sometimes it can get a bit overwhelming with so many channels being created and the constant alerts can feel spammy and make it easy to lose track of things.

“Welcoming interface”

Pros

It feels very user-friendly, with a fun and welcoming interface that makes it pleasant to use. It also works well on mobile and organizing groups, huddles and team collaboration is pretty simple.

Cons

A few features didn't perform as well in the browser version as they did in the desktop app.

“Built-in workflows save time”

Pros

Very user-friendly and does far more than just messaging. I rely on it for task reminders, storing documents and working with others. The built-in workflows save a lot of time and make day-to-day work much more convenient.

Cons

If there's one thing I'd want more of, it's additional workflow options. The default ones are really useful and I'd be happy to see even more added.

“Video meeting feature is nice”

Pros

The newer video conferencing feature has been the most useful addition for me because it lets me schedule and join online work meetings without any hassle.

Cons

I don't have any complaints because it covers everything I need for my day-to-day work.

“No issues setting up meetings”

Pros

Keeping in touch with my team is effortless with this tool. I can chat with coworkers without any hassle, set up meetings and jump on video calls without any issues.

Cons

It works really well as a communication platform and I don't have anything I dislike about it.

“Cooperative support team”

Pros

It's chat support works really well and it gives us one place to communicate with the whole team while keeping different departments or groups organized.

Cons

Its communication tools especially chat and huddles, are very efficient and work well for staying connected.

“They keep introducing new features”

Pros

Simple to use and it keeps rolling out new features and updates that make the platform even more capable and enjoyable to work with.

Cons

Finding a specific conversation can take a while at times especially when there's a huge volume of messages and the workspace is being used by thousands of people.

“Simple chats with instant feedback”

Pros

Real-time messaging works really well and sending chats is simple with instant feedback every time.

Cons

I haven't run into any disadvantages that affect me.

“Replaced every communication tool”

Pros

It replaced every other communication tool we used at the office, including Chatter, email, text messages and Google Messenger. Getting started is simple and it's simple to use whether someone has technical experience or not.

Cons

There really isn't anything specific I dislike about it, it just works, honestly.

“Hard to miss anything with Slack”

Pros

Even after being away for days, it makes it hard to miss anything. On both mobile and desktop, every channel with new activity is clearly marked so I can instantly see where updates are waiting. Once I open a channel, it shows the exact number of messages I missed which makes catching up very simple. That design has made communication through the app feel very smooth.

Cons

It can be addictive and that has been true for me for years. There is always activity happening in the app even well after work hours so I keep feeling pulled back into it. Because of that constant flow, it has made it harder to separate work time from personal life.

“Helps connect with my family”

Pros

It helps me stay in touch with my friends and family through video calls and that's been one of the best parts of using it.

Cons

I really haven't run into any issues with it at all, it's been a perfectly fine platform for me.

“Simple and lightweight messaging”

Pros

It's simple, practical and runs without issues even on an older computer.

Cons

The interface feels outdated and chat history along with files gets deleted after 90 days.

“Thoughtfully built for entrepreneurs”

Pros

Slack feels thoughtfully built for entrepreneurs, with a setup that really supports efficiency and quick communication. It's especially useful for remote work because it brings everything together in one place which saves a lot of time throughout the day.

Cons

As for downsides I really haven't run into anything major yet. It's very user-friendly and I keep coming across new features that make it even more useful overall.

“Perfect for big teams”

Pros

Working at a company with more than 10,000 employees was my first experience being part of such a large team and Slack really helped with that transition. It made project management and team communication feel much more manageable and organized.

Cons

From a user perspective I really didn't run into any issues. The only downside is that, as a small business owner looking into using it independently, the pricing feels fairly expensive.

“Simple to use built-in templates”

Pros

Built-in templates are simple to use and even support a custom LMS with drag-and-drop functionality. It handles Full HD video and web streaming really well, includes VoIP audio through a bridge and file sharing feels fast and polished. Another big plus is that it works across virtually all internet-enabled devices, whether on a browser or desktop.

Cons

I don't have any negative feedback to mention.

“Real-time team communication”

Pros

Keeping in touch with team members in real time is very convenient and makes collaboration much faster.

Cons

new notifications can be easy to overlook.

“Really effective tool”

Pros

It has been a really effective tool for our company. It connects with a wide range of apps and the interface is visually pleasing and comfortable to use.

Cons

I don't have any complaints at the moment. It feels fast, polished and modern.

“Valuable tool for project coordination”

Pros

Across our company, this has become a really valuable tool for coordinating internal projects, keeping teams aligned and handling company communication in a hybrid work environment.

Cons

File management and automation could still be improved.

“Cloud document management space”

Pros

Instant messaging is one of the things I enjoy most here and the integrations with APIs and other apps are a big plus especially since that matters a lot to me. I also appreciate being able to use it as a kind of cloud document management space for the office which makes it even more useful day to day.

Cons

Tracking down documents can be a little frustrating at times because the search does not always respond the way I expect although I can usually work around it. Call quality could still use a bit of improvement too even if it does seem to be getting better over time.

“Good huddle quality”

Pros

Using it on both mobile and web has been really convenient and the interface is simple to navigate. The huddle quality is also very reliable which makes quick calls and team discussions work well.

Cons

It still depends heavily on having a stable internet connection and managing channels can sometimes feel a bit challenging.