Anonymous
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 101-500 employees
More than a year
“I LOVE Threads and Apps. Slackbot is my new best friend”
Pros
The threaded messaging feature is a standout for me, offering a streamlined way of collaborative communication. I also appreciate the availability of apps and Slack bots for automating tasks and communications.
Cons
I find Slack a bit pricey for smaller teams.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johnrey
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 500+ employees
Less than a year
“Slack Review”
Pros
I find Slack to be an excellent and invaluable tool.
Cons
Everything seems good so far. I have not explored all the features yet, but I will update my feedback once I have had the chance to try them out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 500+ employees
More than a year
“Slack for team communication”
Pros
Slack has become an indispensable tool for daily communication, especially in remote work scenarios. Its easy-to-use interface and functionality make it a standout in the industry, offering intuitive navigation.
Cons
I have not encountered any negative experiences with Slack.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
karun
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 11-50 employees
More than a year
“Connecting genius minds”
Pros
As someone in the tech field, Slack is part of my daily routine, offering ease of use and integration with supporting software like Jira and Bitbucket. Its transparency with clients and the ability to oversee task workflows are standout features. Although I faced installation issues initially, the customer support provided prompt and helpful assistance.
Cons
Given how frequently I use it in my daily life, Slack is essential. However, the pricing for the three-month chat access, especially for the free version, is quite high.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Lina
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 1-10 employees
More than a year
“Great collaboration platform”
Pros
Slack's simplicity in installation, setup, and usage makes it suitable for organizations of any size. Its continuous improvement, slick search capabilities, and message-saving option enhance productivity. The ability to organize channels and messages into groups, along with its plethora of add-ons for integration, contribute to a seamless collaboration experience.
Cons
Nothing significant stands out other than occasional bugs, which are usually addressed promptly. Some apps still send notifications even after being muted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Korey
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 51-100 employees
“my reveiw korey levey”
Pros
From its user-friendly interface to its extensive features, I am impressed by everything about Slack.
Cons
There is nothing I disliked about Slack; everything was straightforward to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christian
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 500+ employees
More than a year
“Best Comms app to use”
Pros
With its user-friendly interface, easy navigation, and seamless window creation, Slack proves to be effortlessly accessible.
Cons
everything has been smooth sailing. It is been easy to use, navigate, and create new windows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Franklyn
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 1-10 employees
More than a year
“Communication app”
Pros
It is instrumental in keeping all team members connected online and ensuring the exchange of real-time information.
Cons
There was a time when Slack was down, so all of us had to switch to Google Chat for a day.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Ramandeep
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 500+ employees
Less than a year
“Best messaging app for business”
Pros
Among the array of features Slack offers, what I appreciate the most is its messaging capabilities.
Cons
The only downside of Slack for me is that it is slightly more expensive than other platforms.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Alyssa
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 500+ employees
Less than a year
“My review on Slacks”
Pros
The @mention feature simplifies checking messages for important feedback or updates regarding work tasks and changes mentioned by our superiors.
Cons
When Slack is not updated or during downtime, it can be challenging to read messages quickly.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
7
Meliksah
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 11-50 employees
Less Than 6 months
“Slack Review”
Pros
Slack excels in facilitating real-time communication and group messaging, making channel creation effortless.
Cons
It lacks effectiveness in push notifications and communication beyond messaging.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Anonymous
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 11-50 employees
More than a year
“An amazing tool for internal communication”
Pros
Creating subgroups is very easy with Slack, and its compatibility with Outlook adds to its appeal.
Cons
File sharing could be improved by allowing the copy-paste feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erin
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 11-50 employees
More than a year
“Promotes team work in the remote setting”
Pros
As part of my daily routine at work, I rely on Slack for seamless communication with my team. What stands out for me is how notifications seamlessly appear on both my laptop and phone, ensuring I never miss a message. I particularly appreciate the feature that allows me to attach pictures and videos, and the ability to reply within separate threads, which keeps all notes organized.
Cons
I have no issues or complaints with Slack. It seems to cover all the functionalities I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ronalen
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 101-500 employees
More than a year
“Best for internal communication”
Pros
What appeals to me most about Slack is its versatility for both work and internal communication, allowing seamless connection with colleagues and creating a conducive environment for collaboration.
Cons
I have not faced any issues with Slack because we extensively use it at work, and so far, it is been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
NOMPILO
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 500+ employees
More than a year
“Exploring Slack's Features and Functionality”
Pros
The ability to categorize conversations into specific channels based on teams, projects, or topics is a boon for keeping discussions focused and easily accessible. Slack's real-time messaging fosters quick, dynamic exchanges and ensures prompt feedback among team members.
Cons
For newcomers, there might be a learning curve in navigating various features and grasping the platform's full potential. The constant flow of notifications, especially in active channels, can sometimes feel overwhelming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
valerian
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 500+ employees
More than a year
“Good choice for internal communications.”
Pros
With its easy-to-use interface, integration capabilities with other programs, and availability on Android and desktop, Slack earns high marks.
Cons
When creating a new channel, I can not name it exactly as I want. Also, I am unable to use "smiles" in the title.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raymond Hotcho
Broadcast Media, 11-50 employees
“Good at organizing teams”
Pros
Compared with many other apps we use every day, this one really stands out for what it brings to team collaboration. It comes with a wide range of features and does a very good job of helping teams stay organized. It has made it possible for me to work together with others while keeping my whole team in one place which makes communication and day-to-day work much more efficient.
Cons
Price should be reduced and the chat can feel overwhelming at times.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
9
Anonymous
Marketing and Advertising, 11-50 employees
“Interface looks nice”
Pros
File sharing works really well, the interface looks very polished with nice colors, instant messaging feels fluid and the notifications are handled well.
Cons
Large number of channels can make conversations hard to follow especially after being completely disconnected. If a lot of messages have been posted in several channels during that time, it becomes easy to lose track when you log back in.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Richard
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 11-50 employees
More than a year
“Standing the test of time”
Pros
Slack's video huddle feature is exceptional, and threaded replies keep conversations organized. Transitioning back to Slack after changing companies was seamless and easy to pick up where I left off.
Cons
It can get noisy with multiple channels, and it is possible to miss threads. The upgraded user interface was overdue but has been helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Cosmin
IT, Human Resources, Retail, Workforce Management, Utility, Commercial, Customer Service, Sales Tracking, Education, Finance, Financial Reporting, Estimation, 11-50 employees
More than a year
“One of the best team communicating apps”
Pros
The ability to create different channels and integrate them via API for sending alerts/notifications is a standout feature of Slack.
Cons
Unlike other apps, you can not initiate a video call in Slack.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8