Slack Software Reviews

“Makes it simple to report issues”

Pros

Being able to set up channels for different teams is the part I enjoy most since it keeps conversations organized by topic and makes it simple to report issues while keeping everyone updated right away. There's also the option to start a huddle instantly when a quick discussion is needed which is really helpful. Message reactions are another feature I enjoy because they make communication feel more fun and natural. Overall, it's a very user-friendly and practical app.

Cons

the mobile app still shows unread messages in a channel even after everything has already been read. The huddle feature could also use some improvement.

“Handy huddles and mobile access”

Pros

Having huddles built in for meetings is really useful and the platform is simple to use overall. The mobile app also makes it much more convenient to stay connected and use it on the go.

Cons

The pricing is quite high if you want the better level of service and there are times when notifications do not work properly.

“Fast team replies”

Pros

Working on projects with colleagues is much easier because I can message them and usually hear back pretty quickly.

Cons

Screen sharing and video calling could use some improvement. There have been times when the audio stops working even though my mic or camera is functioning properly.

“complete solution”

Pros

Having messaging, video calls, audio conferencing and collaboration features all together in one platform is really convenient. The interface is simple to use and it also connects well with other third-party tools.

Cons

I haven't come across anything I dislike or even like less about it.

“impressed with the functionality”

Pros

Getting my team onto this platform has been a really positive change. The functionality is impressive and the interface is simple to navigate so it didn't take long to get comfortable with it. Communication feels much quicker and more efficient here than relying on email. One of the biggest benefits is how well everything stays organized which makes it simple to find older conversations, shared files and past messages when needed. It also offers stronger security than email and that matters a lot for our business. Overall, I'd definitely recommend it to anyone looking for a dependable team messaging solution.

Cons

high volume of notifications can feel a bit overwhelming for some users.

“Has a positive impact on work atmosphere”

Pros

Working remotely feels a lot more like being in the office because of this tool. Being able to share images, GIFs and comments about current events or news helps everyone stay in touch and builds real camaraderie which has a positive impact on the work atmosphere. It covers everything you need in a communication app so staying connected with the whole team is very convenient.

Cons

Relying on it too much can hurt productivity. With so many messages and notifications constantly coming in, it can become overwhelming and distracting for team members making it harder to focus and get work done. That's probably my biggest complaint though I would still recommend it over Microsoft Teams.

“Not very user-friendly”

Pros

As an instant messaging tool, it does what you'd expect and having the option to set up plenty of different channels makes it useful for keeping separate topics and groups organized.

Cons

Compared with Zoom Chat, this feels less user-friendly to me. Zoom's interface seems simpler and it fits in with meeting features much better. Slack also comes across as something that suits more tech-savvy users.

“Feels secure”

Pros

Keeping in touch with the team is much simpler with Slack and the platform feels very secure for our day-to-day communication.

Cons

Video quality could be better since it can look a little blurry at times.

“clear way to communicate”

Pros

It gives our team a clear, effective way to communicate that feels much better suited to work than email chains or Facebook messages, all within a secure platform built for teams. The channel structure is one of its best features because it lets us create dedicated spaces around specific topics and threaded replies make it possible to respond to individual messages without turning conversations into chaos. Channels keep everyone focused and organized, while still leaving room for lighter interaction through spaces like our "Random" channel. Threads are especially helpful for keeping discussions from becoming cluttered or hard to follow. On top of that, features like emoji reactions, message sharing with specific people, private and public channels and group messaging all help collaboration happen in a way that feels natural and user-friendly. Overall, it creates a simple, comfortable environment for teams to work together and communicate far more effectively than traditional texts, Facebook messages or email.

Cons

Even though it works well as a centralized place for online collaboration, getting used to it can take some time because shortcuts and integrations are not always very user-friendly. Being part of too many channels can also become a bit overwhelming especially when the constant flow of notifications starts to feel distracting. That said, this is somewhat the trade-off that comes with having one platform handle nearly all team communication and collaborative work.

“You can adjust the software”

Pros

Working as a team feels much more manageable with this tool especially because the customization options let you tailor the software to the specific needs of each project.

Cons

The platform can get noisy pretty quickly if project management and organization are not handled properly.

“Practical and simple”

Pros

It's very practical, simple to use and it connects well with different software tools across our company.

Cons

Message history gets deleted. It would be much better if the conversation trail stayed available for traceability.

“Who hasn’t heard of Slack? Best task management option around”

Pros

If you’re in the repair business and rapidly scaling your operations, look no further than Slack for task management and one-page project communications. I switched to another platform for while and instantly regretted it. Staying put with this.

Cons

Zero in my book.

“feels like internal social network”

Pros

Feels a lot like an internal social network which makes communication much more practical. It helps a lot with collaboration by offering multiple channels across the company, each focused on specific topics for different groups. Inside those channels, we can exchange text messages, photos, videos and documents or communicate live in real time.

Cons

A few downsides come from the limits tied to the subscription plan. There are also only a small number of job previews available and the way message replies are organized can be a little confusing.

“Valuable all-in-one platform”

Pros

It has been a really valuable all-in-one platform for our team especially for instant messaging and staying in touch throughout the day. It makes collaboration much simpler and the ability to create separate channels for different teams keeps everything far more organized. Another helpful feature is being able to customize notifications for each channel which really helps with productivity. The mobile app is also a big plus since it keeps everyone connected even when away from their desk. Absolutely loved using it and it feels worth the money spent!

Cons

The premium features can get quite expensive for larger teams.

“Complex multi-chat workflow”

Pros

Apps and bots can be genuinely helpful at times and add useful functionality.

Cons

The usability gets awkward when I'm chatting with several people at once. If I need to reply to one person while I'm already typing to someone else, I have to keep switching back and forth which becomes pretty frustrating when multiple conversations are going on. Hitting the back button over and over just to return to my chats feels complex. Pop-out chat windows or support for multiple tabs would make the experience much better and save a lot of time.

“support team goes above and beyond”

Pros

It's real-time messaging is one of the biggest reasons it stands out from other team communication platforms. It makes it simple to stay in touch with teammates quickly and effectively, no matter where they're working from around the world. The option to set up channels for particular topics, teams or projects is incredibly helpful as well. On top of that, the customer service has been excellent. The support team is responsive, helpful and genuinely goes the extra mile to make sure problems are sorted out fast.

Cons

It isn't the most user-friendly tool for everyone. It can feel confusing and a bit hard to navigate especially for people who don't use it regularly. There are also times when finding a specific message or chat thread takes longer than it should which can end up wasting time.

“Has become my favorite”

Pros

Hard not to appreciate it. Even though I'm still testing it, it has already become my favorite. It lets you organize and plan a lot of projects, while also sharing screens and files at the same time, with instant messaging included. It's an excellent fit for anyone working from home. Calls are supported well too, without constant crashing. I just hope they don't change it.

Cons

Mobile version isn't very practical.

“Integrations improve productivity”

Pros

Staying in touch with coworkers is really convenient and sharing files there is just as practical. On top of that, it connects well with other tools like Google Sheets, Pitchbox and plenty of others which helps boost overall productivity.

Cons

there is nothing I dislike about it.

“Helpful for our development work”

Pros

It has been incredibly useful for our development work because it keeps the whole team connected instantly. One feature that really stands out is Huddle which lets us jump into quick calls right away and the video option makes screen sharing simple when we need to explain something visually. We also use it heavily for team chats so it works really well for staying in touch and collaborating throughout the day. Another helpful part is the bot functionality which we use for certain tasks and notifications and that makes follow-ups much more convenient. It's definitely an excellent choice for team communication.

Cons

Up to this point we haven't run into any issues with the tool. We also haven't noticed any bugs so overall it has been working very well for us.

“Simple team collaboration solution”

Pros

Keeping in touch and working together with the team is very simple with this software.

Cons

I'm happy with the interface and the features and at this point I don't see anything that needs improvement.