Slack Software Reviews

“Helpful for business communication”

Pros

It is the most powerful tool I've used for client communication and team collaboration. It has been extremely helpful for business communication overall and I regularly rely on it to stay in touch with clients while also managing projects efficiently.

Cons

Even the smallest features turn out to be helpful and useful.

“Messaging, notifications, online meetings”

Pros

This tool makes working with the rest of the team much more connected thanks to features like messaging, notifications, online meetings and more. It also supports sharing files in different formats which is really helpful during day-to-day collaboration. The option to use both public and private channels makes it easier to stay organized and coordinate with the right people more efficiently.

Cons

There's a cap on how many messages can be viewed in a channel. At times, notifications also fail to show up when a new message comes in.

“Finds information i'm looking for”

Pros

Getting started with it feels very simple. Creating new channels, including private ones, is simple and the search works the way it should. It actually finds the messages and information I'm trying to look up.

Cons

lack of customization in the Channels section bothers me. I'd really like to organize channels into subsections or group them under something because once there are a lot of channels, they all appear in one long list. Also, from time to time it shows that I still have one unread message left but I can't figure out where it is.

“WFH made easy”

Pros

Working from home would be much harder without it. It's really useful overall and the interface feels user-friendly, modern and fresh.

Cons

Password recovery can be frustrating and logging in on a new phone or computer is more difficult than it should be.

“easy to get around”

Pros

Handling collaboration across very large groups is one of the things this platform does really well, whether it's for projects or learning. The layout is simple so getting around doesn't take much effort and moving between groups feels smooth. It also works really well for direct messages between members inside those groups. Another feature I appreciate is being able to save or pin posts so I can quickly return to important information later. Out of all the collaboration tools I've used, this is easily one of the best for team-based work and shared learning.

Cons

There's still room to improve the navigation especially when it comes to attached documents. I'd prefer that option to be more visible instead of tucked away where it takes extra steps to find. Even with that, it still performs better than a lot of competing tools I've tried.

“My go-to for written communication online”

Pros

It has become my go-to for written communication online. It works especially well for coordinating large teams across different channels and there are plenty of features and integrations that help everything run flawlessly.

Cons

A few integrations can be trickier to set up than expected, Zapier was one of them for me. That said, with a bit of patience, it becomes manageable and you can eventually figure it out.

“Friendly and fun”

Pros

Right away it feels playful and friendly which matches its logo perfectly. The platform is extremely simple to use and works as a real alternative to email because it keeps conversations organized and makes it easy to go back and find earlier messages. Sending documents is very practical and the option to pin important messages or files is especially useful.

Cons

There's honestly not much to complain about. If I had to point out one thing, it would be that the notification settings aren't always the clearest to understand.

“Covers multiple modes of communication”

Pros

It covers multiple ways to communicate, whether it's quick text messages, audio calls or full video meetings which makes it really useful for different kinds of conversations.

Cons

Formatting text messages can be a bit tricky especially when trying to structure something with headers, bullet points or a cleaner layout.

“speeds up communication”

Pros

It's a very user-friendly product that speeds up communication between different work areas. Being able to share documents and ideas in real time is the best part of using it.

Cons

At this point, I wouldn't change anything. All of the software's features work really well and feel efficient.

“Multiple active conversations”

Pros

Keeping several conversations active at the same time feels very simple and each one stays organized around its own topic. We regularly use multiple channels, thread replies, tags and direct messages and all of those features work really well for our team.

Cons

One thing that would make it even better is built-in reminders tied to a running to-do list, instead of only relying on the current "remind me in X time" option.

“Secure and focused”

Pros

Excellent for keeping internal team communication more organized, secure and free from unnecessary distractions. It really helps the team stay connected in a better way while keeping conversations focused on work.

Cons

Handling account management when a team member leaves can be a bit complicated.

“easy to manage communication”

Pros

It does a really good job of keeping team conversations organized with group chats for specific topics. Features like reminders, reactions and threaded discussions make it much easier to manage communication and keep everything tied to the right context.

Cons

Thread conversations can be overlooked especially when there are a lot of unread threads piling up at once.

“Organized channels and reminders”

Pros

This tool has been incredible to use. It's very simple, keeps conversations and information neatly organized across multiple channels and even lets me set reminders for myself so I don't forget to follow up on things.

Cons

I'd really love to see a way to bring multiple IT workspaces into a single window. As a contractor, I'm part of several different IT workspaces so having one place where I could view everything at once would be ideal.

“Feels up to date”

Pros

It feels current and works really well for multiple groups, with channels that keep conversations organized across a team or even a whole organization. The interface is also clean and visually appealing which makes it more enjoyable to use.

Cons

A few features are not that simple to locate. For instance, we barely used the video conferencing option because it didn't feel very visible or highlighted within the platform.

“Does it's job”

Pros

Does exactly what it's meant to do and it does it really well. It keeps our team communication on track by making it simple to reach anyone who needs to be involved through instant messaging. The platform has a very clear purpose and it performs that role extremely well. It's also useful for running morning stand-ups and quick meetings with the huddle feature.

Cons

There's not much to complain about. If anything, it can feel a little too basic in certain areas especially when it comes to file management. I'd really like to see sent files be easier to organize and manage.

“Chats stay synced”

Pros

Having Slack available on both desktop and mobile is probably the biggest advantage for me. Since I work remotely quite a bit, it really helps that all of my chats stay synced across every device. It's also simple to integrate and even coworkers who are completely new to the platform usually figure it out without any trouble.

Cons

I dont like how replies work in busy group conversations. Several topics often get discussed at once and when I respond to one specific point a colleague made, my reply can get buried under that person's message and be easy to miss. Other communication tools usually display your response together with the original message which makes conversations much clearer and helps prevent comments from being overlooked.

“Broad range of features and integrations”

Pros

It comes with a wide range of features available, plus plenty of integrations that make it fit well with other tools. It also offers a mobile version for using it on the go. The chat and file-sharing system works very efficiently, the group creation setup is really useful and the platform also includes automation features through bots which adds even more value.

Cons

During the time I used it I didn't come across any negative points worth mentioning.

“accessible for every skill level”

Pros

Simple to use even with the wide range of technical ability across our company. Everyone seems able to pick it up and work with it without much trouble.

Cons

The top-left menu feels increasingly cluttered with options that don't seem necessary. On top of that, newly added comment threads can sometimes be difficult to locate.

“Lets me tag specific people”

Pros

It has been very practical to use making communication with coworkers quick and, when appropriate, a bit more informal. The ability to tag specific people and groups is really useful and feels like a smart feature.

Cons

At times, it feels like the interaction history could be better so it would be easier to find past conversations and exchanges.

“Manages meetings, tasks and to-do lists”

Pros

Keeping everything organized in one place has been the biggest advantage for me. Meetings, tasks and to-do lists can all be managed through Slack very conveniently which makes handling the workspace much more efficient.

Cons

The interface still feels like it could use some improvement. It would be better if it looked more appealing and felt more user-friendly so everyone could navigate and use it more comfortably.