Slack Software Reviews

“Beginner-friendly setup”

Pros

It has been really enjoyable to use. The interface is designed in a way that even someone new can get comfortable with it within just a few days. It feels very efficient, responds quickly and whenever an issue comes up, the support team is helpful in getting it resolved.

Cons

files are automatically deleted once the subscription limit is reached and that can be pretty frustrating to deal with at times.

“Keeps my ideas organized”

Pros

Incredibly useful for remote collaboration, no matter how big or small the team is. It does a fantastic job of keeping ideas, workflows and conversations organized in one place.

Cons

At the beginning, it didn't feel especially user-friendly. It took a bit of time to understand how everything worked but once I got used to it, I ended up really loving it.

“Been a great help”

Pros

After using it for the past six months, I can honestly say it has helped me in a lot of ways. Conversations are much more convenient here since we can create group chats as well as send personal messages. It also connects with other apps like Google Drive, Calendar and Asana which improves the workflow a lot and keeps notifications gathered in one place. Another thing I appreciate is that it can be accessed from anywhere through the phone, web or app. File sharing is also very convenient and even large files can be shared without trouble.

Cons

It works well for organizations overall but there are still a few bugs that make it inconvenient to use at times. The app crashes every now and then and having to reopen it again and again gets really frustrating. I have also noticed that messages appear much earlier on the desktop app than they do on the phone.

“Set of special features”

Pros

I really appreciate the set of special features it offers, along with how customizable the interface and overall display are.

Cons

we run into errors on our side that end up causing the app to crash.

“Perfect for getting quick answers”

Pros

Reaching people quickly and sending files is probably the best part of using it. It cuts out the need for endless back-and-forth emails when all you need is a quick answer to a simple question.

Cons

I'd change the search history going back further. There have been times when I knew a specific older thread existed but I couldn't find it because the search only seems to keep results up to a certain point.

“can pin important info”

Pros

I've enjoyed how simple it is to set up channels for different teams and it's also really useful being able to leave important information pinned or available in each channel.

Cons

At the moment, I haven't come across anything negative to mention.

“Brings people together”

Pros

Working across bookkeeping clients and several groups, having separate channels for each topic and team has been incredibly helpful. One of the companies I support also uses it to stay connected by sharing articles, photos and little updates from their daily lives. Since everyone works remotely, that kind of interaction really helps bring people together and keeps the team feeling connected.

Cons

Switching between the mobile and desktop versions is a bit frustrating. I get around the mobile app much more comfortably and it works really well for quick messages, discussions and sharing files. The desktop version has been harder for me to navigate and syncing the two hasn't felt as smooth as I expected although that may partly come down to user error on my end.

“Notifications can be turned off”

Pros

Working remotely feels much more connected with this because our team can still communicate in real time. It's also really helpful that notifications can be turned off when we're off the clock or not on call. On top of that, separating chats by client makes it simple to share the right information with the right people.

Cons

After using it for more than six months, I honestly haven't come across anything I dislike. I still haven't found any negatives worth mentioning.

“solid documentation”

Pros

It has a strong community and solid documentation which helps a lot when you need guidance. It also lets you organize conversations across different channels making team communication much easier to manage. On top of that, the desktop app works very well with the major operating systems on the market.

Cons

At the beginning, the interface can be pretty hard to understand and takes some time to get used to. Setting up the parameters to connect it with technologies like Rasa can also feel a bit tedious.

“Helpful screen sharing option”

Pros

Getting started with it was quick and using it day to day feels very simple. The interface is user-friendly so it doesn't take much time to figure things out. Screen sharing has also been really helpful when assisting coworkers especially during discussions or troubleshooting.

Cons

A few things still feel limited though. There's no automated messaging, the free plan comes with only basic features and the customization options are fairly minimal.

“Neat layout”

Pros

Right from the start, Slack feels clean and well organized which makes daily use really pleasant. The features are simple to understand, navigation is simple and the overall layout is neat without feeling cluttered. It works really well for real-time team communication and being able to split people into different sections, groups or channels helps keep conversations organized. File sharing and management are also useful, installation is quick and the fact that it is completely free makes it even better.

Cons

The biggest frustration is with the calling side of the platform. Audio and video call quality still needs work and a lot of the time those calls lag or do not work reliably. Notifications for new messages are also inconsistent and there are times when they do not come through at all so I end up having to check manually every 10 minutes.

“Fun emojis and mobile convenience”

Pros

One of my favorite things is the emoji feature especially being able to customize them and add new ones. The mobile app is also a big plus for me and I personally really enjoy using it.

Cons

My only complaint used to be the limited time for accessing messages but since they extended it to 90 days, that issue is no longer a problem for me.

“Has got everything I need”

Pros

Having channels, direct messaging, audio and video calling and real-time notifications all in one place has been really useful. It brings everything together on a single platform so staying connected and keeping up with conversations feels much more convenient.

Cons

Conversation deletion timeframe can be better. Messages getting deleted within two weeks feels too short and it would make more sense if they were kept for at least a month.

“More than a messaging app”

Pros

After years of using it, one thing that really stands out is how much more it does beyond real-time messaging. It has been very useful not only for communication but also for sharing files organizing discussions and running online meetings efficiently.

Cons

There is a bit of a learning curve at the beginning but that seems pretty normal with any software you are using for the first time.

“Lets me quickly reach out to specific people”

Pros

Keeping up with the whole team was really convenient and reaching out to specific people was quick and efficient whenever I needed it.

Cons

Honestly, I don't have any complaints. I genuinely enjoyed every feature I ended up using.

“More versatile than other apps”

Pros

Compared with other chat apps, this one feels a lot more versatile. Having separate channels for different topics within the same group is really useful. Not every conversation matters to everyone so being able to sort through and filter messages makes a big difference.

Cons

There is a bit of a learning curve at the beginning and it can feel slightly confusing at first. Still, once you get used to it, it works really well as a communication and collaboration tool.

“effortless contact with people”

Pros

Keeping in touch with the team feels quicker and more effortless than ever when using Slack.

Cons

I haven't run into anything that needs improvement.

“Became my favorite”

Pros

Coming into this role, I hadn't used it before and honestly wasn't sure I'd end up liking it. That changed pretty quickly. Since our company works remotely, it does a really good job of keeping everyone connected. The huddle feature is one of my favorite parts because the calls with coworkers come through very clearly. I also really enjoy the channel setup especially being able to share a channel with someone so they can quickly catch up on everything that was discussed earlier without needing a separate recap.

Cons

with so many conversations happening at once, information can sometimes get buried or missed. Being part of a lot of different channels makes it pretty easy to overlook something important. With email, I like being able to sort messages, mark the ones I've already reviewed or organize them into categories. Slack doesn't really give me that same feeling of control so things can be easier to miss.

“Helpful integrations for dev work”

Pros

Using Slack has been pretty simple and connecting third-party apps for software development is simple and convenient.

Cons

It doesn't feel quite as full-featured or powerful as more all-in-one platforms such as Microsoft Teams.

“Keeps projects moving”

Pros

Real-time communication is the biggest advantage of this software. Since most people at my company work remotely, it helps us stay in touch quickly and keep projects moving without delays. It's also the way we stay connected with our shipping and production teams at our main office so communication across departments happens fast and work gets done on time.

Cons

There can be a slight delay in the audio during conversations which makes it a little less smooth when speaking with someone.