Slack Software Reviews

“Simple settings”

Pros

It is so convenient to use. The settings are simple, the interface feels clean and user-friendly and it works especially well when you need to send urgent messages quickly.

Cons

some of the functionality feels limited, at least based on what's built in or clearly presented. Moving between multiple accounts can be frustrating and on smaller screens it's sometimes difficult to follow the flow of threads. We also didn't configure notifications properly which led to us missing an important customer request.

“thoughtfully built for entrepreneurs”

Pros

It has been really valuable for sharing files across our team and the screen sharing feature is another big plus. The platform feels thoughtfully built for entrepreneurs who want to move fast and get more done. It helped me handle all of my work from home without any trouble and that ended up saving me a lot of time.

Cons

Other than the pricing being a little expensive, I honestly haven't run into many downsides. It's very user-friendly and I keep discovering new features that make it even more useful day by day.

“Best app for staying in touch”

Pros

Without a doubt, this has been the best app for staying in touch with coworkers. I honestly can't even remember how we managed communication before using it. It has everything I need, fast, simple and really efficient.

Cons

The only thing I'd love to see added is the option to arrange channels and chats in whatever order you want.

“complete solution”

Pros

It connects with just about every popular tool we use so it's possible to handle nearly the whole workday without leaving the app.

Cons

Notification control could be better. A more detailed way to manage alerts would help because unread messages can start to feel overwhelming.

“offers a lot of information”

Pros

Getting started with it was very simple and it offers a lot of information without feeling overwhelming. It's simple to adapt to and it comes with plenty of useful features and services. I really love it.

Cons

I honestly don't have any complaints. Everything has been working well and feels under control and nothing comes to mind right now that needs improvement. Well done.

“Quick access to team”

Pros

Staying connected with different teams is really convenient and the accessibility makes communication quick and simple across the organization.

Cons

On the desktop side though, it can feel complex at times and runs slower than I'd like.

“Never faced any issues”

Pros

One of the best parts of this software is how quickly team members can communicate with each other, along with the simple and fast file sharing it offers across the organization.

Cons

There's honestly very little negative to say about this software.

“Simple to analyze chat data”

Pros

Using it has made a few benefits really clear to me. It's a simple real-time messaging tool that's simple to use and it helps me handle multiple tasks at the same time. Communication across our team works very well and the Google Drive integration is especially useful. I also appreciate how simple it is to analyze chat data. Creating channels takes very little time and the platform has been reliable and free of bugs.

Cons

After using it at work, I even started requiring it for our weekly family gatherings with relatives living in different parts of the world. It's nice and simple to use.

“Team management made effortless”

Pros

Everything is in one place here, file sharing, messaging, clips, searchable history, multiple workspaces and overall team coordination. It makes communication and team management feel much more organized and efficient. When someone new joins a project, they can jump in quickly, look back at earlier discussions and understand the progress without much hassle. Overall, it's a very convenient and effective way for teams to stay connected and work together.

Cons

When messages start coming in quickly, it can be hard to keep up with the pace of communication.

“I like using it”

Pros

Working with a remote team feels much more manageable with it. It's been amazing for staying in control and keeping everyone connected and I really love using it.

Cons

It would be even better if Slack offered more collaboration options like Monday does, along with stronger CRM integration and process management features.

“asynchronous collaboration made simple”

Pros

It has been very reliable and solid for our day-to-day work. It connects well with multiple apps and it makes asynchronous collaboration with different teams much more manageable.

Cons

At times, the endless number of channels becomes a bit overwhelming. It can be difficult to stay on top of pending and unread messages and there's no good way to separate urgent items from non-urgent ones.

“audio calls and screen sharing stand out”

Pros

The audio and video calling features, along with the screen sharing option, really set this software apart from others.

Cons

I've been using it for more than three years and the only issue I've run into is that it occasionally freezes. Once I restart the system or the app itself, it starts working again.

“More complicated than it needs to be”

Pros

Using channels to separate conversations by purpose works really well and the UI/UX keeps everything feeling polished even when there are more than 50 channels to manage.

Cons

It feels more complicated than it needs to be. You can't always rely on just a few keys and the mouse to get things done and a lot of common actions require constant switching between different areas. It's not the kind of interface you can navigate on autopilot.

“amazing tool for sending pictures”

Pros

Getting started with it was incredibly quick and integrating it didn't require any technical know-how at all. It really helps open up communication, whether your team is fully remote or spread across a large office. It's also an amazing tool for sending pictures and files back and forth across multiple devices.

Cons

The only thing that comes to mind is having more individualized notifications for each channel and even that took some real thought. Honestly, for a typical team, it already covers just about everything.

“Provides a personal space for writing notes”

Pros

It works really well for internal team communication and makes it simple to manage discussions through public channels or private groups whenever needed. It also includes very useful features like reminders and the option to connect it with other tools such as Google Drive. On top of that, there's a personal space where you can write notes or schedule calls which makes it even more practical for daily work.

Cons

Ability to add tags to channels to organize the workspace better is missing. Also, the bot often asks the same thing repeatedly even after you've already said no and told it not to send that notification again.

“ability to look back at conversations”

Pros

Very simple to handle and the channel-based setup keeps everything neatly organized. It's also really helpful that new users can look back at previous conversations and information even if they weren't part of them at the time.

Cons

images and the related text don't stay linked together especially when sending several images at once.

“Reliable for sharing digital assets”

Pros

Across departments, it has been extremely useful for keeping coordination and collaboration on track. It's very reliable for sharing digital assets, managing conversations and handling video meetings and it really feels like the standard tool in any organization.

Cons

The desktop app does use quite a bit of memory and can feel heavy on system resources.

“Team chat that keeps everyone engaged”

Pros

Right from the layout of the interface, everything feels simple to navigate. Our whole company uses it and it works really well not only for formal communication but also for more casual conversations around after-work plans, competitions, workout goals, food ideas and plenty of other topics. It gives everyone a way to participate and stay involved in their own style.

Cons

Quality of some third-party plugins can be improved although that mostly depends on those external providers taking user feedback and making their own updates.

“I can save important messages”

Pros

It works really well for instant messaging and being able to set up separate channels for different research topics keeps conversations organized. File sharing is convenient and I can flag or save important messages and attachments when I need to come back to them later. Searching keywords across the full workspace is also very useful and generally helps me find things quickly.

Cons

Difference between threads and mentions or reactions feels confusing. Keyword search is handy but when I'm trying to locate a specific message more generally, it gets tricky if I can't remember whether it was in a thread, a mention or a channel conversation. I'd also really like a better system for organizing saved messages.

“Proper channel categorization”

Pros

It does an excellent job with channel categorization and that makes it much easier to keep conversations properly organized.

Cons

The interface could still use some improvement on the UI side though that's just my personal opinion.