Slack Software Reviews

“Timezone-friendly team communication”

Pros

Getting a new workspace up and running doesn't take much effort and once it's in place, staying connected with everyone you work with feels very simple. It works well for both real-time conversations and messages people can reply to later which makes a big difference when your team is spread across different time zones.

Cons

The video calling feature can use a lot of system resources so things like screen sharing to walk someone through an issue can be frustrating at times. On top of that, the call controls tend to sit in the way of whatever you're trying to show or work on. It would be much better if they could collapse into a movable floating button until you actually need them.

“Best-in-class team communication tool”

Pros

When it comes to project communication and keeping conversations organized, this platform really sets the standard. They were genuinely innovative in how they built it and even though other tools may handle certain pieces well, this one still feels like the original and the one others are trying to imitate.

Cons

The API does make it flexible enough to connect with other platforms but I do wish more of those capabilities were built in as native features.

“Better group organization”

Pros

Compared with other instant messaging tools, this one handles group management and message organization much better which makes it far easier to find older information when you need it.

Cons

desktop app does use a bit more system resources and on older computers that can impact overall performance.

“Improved alternative to Skype”

Pros

Between instant messaging, document sharing, threaded direct messages and Huddle for quick calls, it covers almost everything needed for day-to-day communication. The thread replies in DMs help keep conversations organized and Huddle makes it simple to connect with a coworker right away. It feels like a more modern and improved alternative to Skype especially since you can build teams and manage everything in one place.

Cons

Compared with other tools such as Skype, it can feel quite expensive especially for smaller companies working with a tighter budget.

“calls are a click away”

Pros

Connecting with teammates feels very simple on this user-friendly platform. Sharing files and starting an audio or video call only takes a single click which makes daily collaboration really convenient.

Cons

video calls can disconnect even when there is only a small network interruption.

“New users can easily figure it out”

Pros

Getting started with it is very simple and even brand-new users can usually figure things out without any training because the interface feels quite user-friendly. The integrations with third-party software also make a big difference since different teams can tailor the experience to fit how they work.

Cons

The Linux version has been unreliable for me and I've never been able to log in through the Linux Snap release. Because of that, I just stick with the web version.

“Every workplace needs it”

Pros

It has been the simplest tool to pick up and show others, whether the team is working remotely or together in the office. It feels like something every workplace should have because it's packed with useful features and the service is almost always reliable, with little to no downtime.

Cons

There really isn't much to complain about. Personally, the only thing I'd want is a little more control over the color customization although the dark mode already looks excellent.

“Allows live calls”

Pros

It makes team communication really simple and works well for real-time conversations. I can jump on live calls, share documents and keep discussions separated by topic which helps a lot with staying organized.

Cons

While the topic-based setup is useful, managing those topics can be confusing at times. I also wish I could choose which individual conversations should be marked as priorities because it can take a bit of effort to find certain chats. The search feature is a little awkward too especially since the results don't appear in time order.

“Fast moving conversations”

Pros

Between the quick chat, built-in reminders, message scheduling, integrations and calling features, Slack covers pretty much everything I need for daily communication. It helps keep conversations moving fast and makes coordinating with a team really convenient.

Cons

Honestly, I do not have any real complaints because it works really well for me overall. If I had to point out anything, the search could be a bit better but it is still perfectly usable.

“No complaints”

Pros

Real-time messaging and video conferencing have been the biggest advantages for us. With these features, our team can stay connected, communicate clearly and even continue learning together without needing to be in the office while working from home.

Cons

There's very little for me to complain about with this software. It works really well overall and every feature has been useful for our team.

“comes with plenty of features”

Pros

Using it feels very easy and the app is simple to navigate. It comes with plenty of features and creating groups whenever needed makes team discussions much more organized.

Cons

Call connectivity can take a few minutes before it actually connects.

“Remote work made efficient”

Pros

It has made remote work much more efficient for our team. The separate channels keep conversations organized and the file management is much better which helps a lot during daily collaboration.

Cons

older messages can be a bit difficult to find.

“End-to-end encrypted video conferencing”

Pros

It has been an amazing communication tool for our organization, offering a smooth chat experience across teams. Its end-to-end encrypted video conferencing works really well, with very low latency and strong bandwidth performance. On top of that, it's cost-effective and uses very little data while still delivering high-quality audio and video.

Cons

At this point, there's not much to complain about. I haven't come across any major downsides though the user interface could still be improved to feel a bit more user-friendly.

“Works on Android and iPhone”

Pros

Keeping in touch with our team and the staff at our sister organizations is really convenient with this. It makes chatting with anyone simple, no matter if they use Android, iPhone or something else and it keeps conversations from getting buried in a long chain of group texts. I also appreciate being able to use it just as comfortably on my desktop as on my phone. The option to set notification time frames is another feature that works really well for us.

Cons

Every now and then on the desktop version, it can be slow to load and sometimes opens to a blank screen. When that happens, I have to refresh it before everything shows up properly.

“Responsive tool”

Pros

Feels very simple and getting started with it doesn't take much effort. The interface is user-friendly and one of its biggest strengths is how quickly it responds during use.

Cons

I honestly don't have any complaints. It's been an excellent tool for team communication.

“Appreciate the formatting options”

Pros

It has a clean, clear interface that makes everything feel organized right away. Setting up channels is simple, it connects really well with other apps and the search works well when I need to find past conversations. I also really appreciate the formatting options especially the syntax highlighting support for different formats.

Cons

Threads are a bit awkward since they can be harder to follow or locate later and important information can end up getting buried there. The search is definitely useful but it still falls short of being truly excellent.

“No need to jump between apps”

Pros

It's really convenient having all my work conversations in one place instead of constantly jumping between a bunch of different apps.

Cons

The way messages, threads and discussion channels are organized could definitely be better.

“Easy to learn”

Pros

Across several companies, I've used it for years to stay connected with the whole organization. It gives users one place for chatting, calling, video meetings and sharing different kinds of communication without much hassle. It's also very simple to learn and being able to access it from a phone makes it even more convenient.

Cons

At times, the audio quality hasn't been the best.

“Superb interface”

Pros

Getting around it is very simple and the interface is one of the best parts about it. Everything runs reliably and the multiple shortcuts make day-to-day use faster and more convenient.

Cons

call quality could still use some improvement in certain situations.

“Team management simplified”

Pros

It is lightweight to install and maintain, it makes team management simple with both open and private groups.

Cons

Searching through archived messages can be slow.