Sarah
Hospitality, Healthcare, 11-50 employees
Less than 6 months
“Medical Billing”
Pros
So far it has been very much easy to use. We have only been using it for a few weeks so time will tell what will happen in the future.
Cons
I wish there was a way to determine if a clients computer or an employee is idle.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Samuel
Luxury Goods & Jewelry, 1-10 employees
Less than 6 months
“A nice time clock program.”
Pros
We do not face any issues using this software. Everything is simple and straightforward. In other words it is nice.
Cons
It is almost a bit too simplistic. It would be nice if it had more advanced features, although I believe some of them are available behind a paywall. Other than that there aren't many negatives. I feel the price is slightly high considering the simplicity of the app. I am not someone who frequently shops for software apps but I believe I could have found a comparable free time clock app if I had spent more time searching. However, I acknowledge that paying $250 provided me with confidence in the legitimacy of the product and the support of a responsive software company, which has proven to be accurate.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Lee Ann
Hospitality, Healthcare, 11-50 employees
More than a year
“Great software”
Pros
The software is user friendly and makes managing reports a hassle free process
Cons
I don't have anything to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patricia
Retail, 1-10 employees
More than a year
“Affordable / Functional”
Pros
It works smoothly with QuickBooks and offers very good internal messaging and reporting features.
Cons
Calculating minutes can sometimes be confusing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jim
NonProfits, 11-50 employees
More than a year
“Highly recommended!!”
Pros
The simplicity of this software is the reason I am still using it for over 10 years. It does precisely what you need it to do and it is very simple to use without unnecessary complexities.
Cons
I wish they had a mobile version that allowed associates to clock in using their phones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
deborah
Retail, 11-50 employees
More than a year
“Still learning”
Pros
It is easy for all our employees to use. Even though I am still learning all the features still it is been a smooth working experience so far.
Cons
I am still learning all the features, so I am not sure about what I like and I do not.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patricia
Real Estate, 11-50 employees
Less than 6 months
“Great Product”
Pros
The software has definitely helped me a lot to manage our employees work hours and prevent us overworking with the auto clock-out feature. Also the support team was incredibly helpful in getting our company set up.
Cons
The administration side could use a visual update. We use ADP RUN and it's not integrated with your system. This is the reason I can't fully utilize the time clock exports.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Scott
Veterinary, 11-50 employees
More than a year
“Excellent time clock software”
Pros
It covers all the necessary time clock and management features. Clocking in and out is easy. And it accurately tracks PTO, vacation and sick leave. Its network compatibility allows for multiple time clock stations. Updating the server and stations has significantly improved over the years and is now a simple process.
Cons
There isn't anything I dislike about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marilyn
Hospitality, Healthcare, 1-10 employees
More than a year
“Virtual TimeClock Review”
Pros
I absolutely love the convenience of being able to access the timeclock remotely.
Cons
I have not encountered any problems so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cindy
Construction, 11-50 employees
More than a year
“Virtual Time Clock is an Awesome Product”
Pros
The simplicity, exceptional customer service and the low cost of the software are its few of the features among many that standout to me.
Cons
It takes some time to get the hang of how this software operates. But anything new usually feels a bit confusing at first. However It becomes much easier with continued use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachelle
Auto Dealership, 11-50 employees
Less than a year
“Great for tracking hours”
Pros
This software is user friendly and simple to set up. I use it for payroll as well as for specific jobs. Each job has its own number and employees can effortlessly switch between different jobs throughout the day. I can generate printed hours for each job, each employee or within a specific timeframe. Filtering for specific information is very simple as well.
Cons
Once a job is completed and moved to "inactive" I can't print a report for it unless I make it active again. It would be convenient to have the option to choose between active, inactive or all activities when generating reports. Also, simply making a job active again doesn't allow employees to clock back into it. They have to go through several steps for that. It would be nice to grant specific employees access to certain activities without creating a new group as viewing multiple groups simultaneously is not possible. If I want to see all users, I end up seeing past employees as well. If I create an admin group and a tech group I can't view everyone who is clocked in without switching between groups.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dave
Auto Dealership, 11-50 employees
Less than 6 months
“New User”
Pros
The ease of use when clocking in and out for employees who are not computer experts is a huge advantage. Also the absence of profiles and passwords is a major plus.
Cons
Timely implementation of new feature suggestions would be great. It would be nice if I could pay for specific features to be added to the software. One user could pay for a needed feature and other users would receive it for free in an update. Additionally, it would be helpful to gather suggestions for software enhancements from users and allow them to vote on which ones should be implemented. After all, users interact with the software daily, and their input can be valuable if utilized.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Laurie
Hospitality, Healthcare, 11-50 employees
More than a year
“Great Time Keeping Software”
Pros
It is easy to use, the reports are accurate,and updates can be easily implemented when introduced
Cons
I can't think of anything that did not like about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rebecca
Education, Higher Education, 11-50 employees
Less than 6 months
“Time Saver!”
Pros
What I really like the most about this software is its ease of use and exceptional customer service. It has saved me a huge amount of time and headaches during my pay periods. The customer service I have received has been phenomenal. In short I have not experienced issues like I do with the other softwares. In other words simply outstanding!
Cons
We have only been using this software for a month so I can't think of any cons at this time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Suzanne
Small Business, 11-50 employees
More than a year
“Great Timeclock”
Pros
I love how unproblematic it is for my employees to use this software. As a manufacturer with employees spread out, it keeps things simple.
Cons
I couldn't reliably get it to work with QuickBooks but that could be an issue on my end.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Education, Higher Education, 1-10 employees
Less than 6 months
“Time Saving”
Pros
I love that this software because it is a one time purchase after that it's yours forever. Also it is much easier than dealing with all the tedious paperwork.
Cons
I just regret not having this sooner than I did. Working on this software been a great experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Earl
Education, Higher Education, 1-10 employees
Less than 6 months
“Still learning”
Pros
Regarding user entry, I can't provide much feedback as I am still in the process of learning the software.
Cons
It doesn't seem to have a schedulable lunchtime (but I'm still learning so maybe I missed it).
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Leslie
Hospitality, Healthcare, 11-50 employees
More than a year
“Virtual Time Clock”
Pros
The Virtual Time Clock is very much easy to set up and use.
Cons
I have no issues with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Hospitality, Healthcare, 1-10 employees
Less than 6 months
“Great product, easy to use, reasonably priced, easy to set up. EXCELLENT support.”
Pros
The ease of use, price, features and support everything is fantastic.
Cons
I searched diligently and tried to find something to dislike but there are no dislikes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ravi
Wholesale, 1-10 employees
Less than 6 months
“Great Time Clock Solution”
Pros
It was simple to install and use. Our needs are fairly basic and this software handles them well, along with other features we have yet to explore.
Cons
None at the moment and hope so it will stay the same in the future
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10