Total 107 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

13%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

K

Kevin

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
February 2020

Small Thrift Store/ Charity

Pros

This product is user-friendly and reasonably priced.

Cons

I would prefer a bit more flexibility in the configuration particularly concerning break and lunch times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Chris

Automotive, 1-10 employees

More than a year

5.0
February 2020

Highly Recommended

Pros

The software is incredibly intuitive both from the users perspective and the administration side. Even on rare occasions when questions arise, finding solution is not a problem. The updates are seamless and swift. I highly recommend the premier support service.

Cons

I have yet to come across something I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kim

Electrical/Electronic Manufacturing, 11-50 employees

Less than 6 months

5.0
January 2020

Big sigh of relief...

Pros

The software encompasses all the necessary time calculations required by my company.

Cons

I'm still learning as I have just started using. So far, I haven't encountered anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Frank

Printing, 1-10 employees

More than a year

5.0
January 2020

Excellent Product

Pros

We utilize the product for employee timekeeping and it offers excellent ease of use for both employees and the administrator.

Cons

I can't work in the current period until the prior period is closed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ron

Consumer Goods, 11-50 employees

More than a year

5.0
January 2020

Virtual TimeClock Pro

Pros

Loading, learning and using it is fairly easy. The software is intuitive.

Cons

If it loses connection to the server, it can sometimes be time consuming to figure out how to restore it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Theresa

Printing, 11-50 employees

Less than a year

5.0
January 2020

Virtual TimeClock Review

Pros

It is intuitive and easy to learn. It's evident that continuous efforts are made to improve the program. Thank you!

Cons

It would be nice if I could sort worker leave by activity. so I could group all the approved vacation time and get a total amount of time even if it hasn't been used yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

Laura

Veterinary, 11-50 employees

Less than a year

4.0
January 2020

Time Clock Learning Curve

Pros

The ability to view time clock reports for everyone through the payroll feature and the flexibility to set individual payroll periods are valuable features.

Cons

We weren't aware that it wasn't set up to automatically. So the overtime calculation for any employee added after we set up everyone with a customer support representative. This caused an employee to bring me all the overtime she didn't get paid for from February 2019 to October 2019! It made me look foolish and she lost trust in my ability to handle payroll correctly. It was very frustrating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8