Total 107 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

13%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Ciro

Marketing and Advertising, 1-10 employees

Less than a year

5.0
April 2024

The Valuable Time Navigating Platform

Pros

Virtual TimeClock offers organized time management processes for effective business planning.

Cons

Virtual TimeClock has developed a flawless online time management solution that proves to be invaluable. I guess this is another pro..

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hector

Design, 1-10 employees

More than a year

5.0
September 2023

Have been using VTC since 2014

Pros

It can be utilized in various Operating System environments. This is something i like the most

Cons

I have remote staff and I wish this product could be utilized through a web based interface on phones or remote computers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sladana

Food Production, 51-100 employees

Less than 6 months

5.0
August 2023

Simple and affordable solution for users, admins and management

Pros

The simplicity of the software, free trial and incredible support makes it stand out!

Cons

I haven't encountered any major cons but perhaps the Entry editor could be made less repetitive. It would be more efficient if we didn't have to select the person to work on twice in consecutive windows. Its not a major issue, but it could be improved for better efficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jamie

Medical Practice, 11-50 employees

More than a year

5.0
August 2023

Great for Orthodontic Practice

Pros

I find it easy to use and on the occasional moments when I need assistance, the customer service never disappoints us. it is exceptional

Cons

I have no complaints whatsoever. I am extremely satisfied with all aspects of Virtual TimeClock.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joseph

Retail, 11-50 employees

More than a year

5.0
August 2023

Satisfied customer..

Pros

for the past 12 years Angie, our tech support representative has been amazing in keeping us on track

Cons

It would be great if your time clock had a smartphone application, allowing administrators like me to make changes or corrections on the go.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Automotive, 11-50 employees

Less than 6 months

5.0
February 2023

GREAT time clock!

Pros

I really like the user friendly interface for both payroll and employees. The seamless integration with QuickBooks saves us a significant amount of time and eliminates errors.

Cons

I do wish that individual users could review their entries without being able to edit them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Angel

Veterinary, 1-10 employees

Less than 6 months

5.0
February 2023

Wonderful easy product!

Pros

The best part about the software is the outstanding customer service

Cons

So far, everything is fantastic and the entire team is happy with the product. It has made tracking worker times much easier for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jill

Consumer Services, 51-100 employees

More than a year

4.0
January 2023

review

Pros

The ease of use is the best

Cons

It would be excellent if the data could be directly integrated with ADP.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

K

Karen

Higher Education, 51-100 employees

More than a year

5.0
January 2023

I love this product!

Pros

I love how easy it is to use and also easy to demonstrate to our students. The reporting features are easily accessible as well.

Cons

There isn't a single thing I dislike about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jacob

Hospitality, 51-100 employees

More than a year

5.0
December 2022

Great product overall

Pros

Time Clock works perfect and smoothly for our operations. Adding employees is not an issues at all. Also it integrates smoothly with our payroll system. From an administrative perspective, making corrections, generating reports and creating integration files for payroll are all simple tasks with the help of this software

Cons

In previous versions of the software, you could send memos to departments. Now,you have to select individuals or everyone and cannot send memos to departments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Michael

Hospital & Health Care, 51-100 employees

More than a year

5.0
October 2022

Have used for 10 years; best customer support ever

Pros

It is very much user friendly and the customer support is excellent.

Cons

It would be great if the software were cloud-based. We have experienced issues when our internet provider changes the cable modem, which requires reconfiguring port forwarding and troubleshooting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nancy

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
October 2022

Virtual TimeClock review

Pros

The installation process and usability of the product, both happened smoothly

Cons

I wasn't aware that I had to go through an approval process to change the pay week. The entire process was not made clear to me initially.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

P

paola

Hospitality, 11-50 employees

More than a year

5.0
September 2022

great love it...............would buy again

Pros

It is easy to use and work with. In short I love it

Cons

Nothing much to mention. no complaints and no issues so far.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

T

Timothy

Retail, 51-100 employees

More than a year

5.0
August 2022

Time Clock Use Made Easy

Pros

Setting it up the software was not an issue at all. Also it functions perfectly. Moreover it is convenient to review the employment history of inactive employees.

Cons

I can't think of a single negative aspect of this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Allyson

Religious Institutions, 1-10 employees

More than a year

5.0
June 2022

Perfect Software for Tracking Employee Time

Pros

Virtual Timeclock is simple to set up and use. It makes daily clock-ins and outs effortless and effectively tracks PTO and vacation hours.

Cons

At this time I cannot think of any ways to improve this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aletha

Chemicals, 1-10 employees

Less than 6 months

5.0
June 2022

Easy to Use

Pros

As the admin I really like the ease of use and the ability to review everything from my personal computer.

Cons

I dislike that the program needs to be connected to a computer that is always on and cannot be connected to a different network.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Josette

Veterinary, 1-10 employees

More than a year

5.0
June 2022

Small business choice

Pros

This one time purchase was proved to be perfect for our small business.

Cons

When performing multiple tasks, switching to the administrator role is not easily accessible.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Samantha

Construction, 11-50 employees

More than a year

5.0
May 2022

Excellent and Great value

Pros

I chose Virtual Time Clock because it checked all the boxes we have and provided everything we needed. It is easy for my team to use and access their information. The setup process is also simple and user friendly.

Cons

The software doesn't integrate with our accounting software but I was aware of that limitation. Finding a solution that offers both integration and job costing is difficult.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Food & Beverages, 51-100 employees

Less than a year

5.0
May 2022

Timekeeping 100% improved

Pros

One thing that are incredibly useful are the networking and remote viewing capabilities, along with the timeclock kiosk for entering hours. The Timeclock Kiosk is uservfriendly, making it easy for employees to learn and it ensures accurate time tracking. This is something which eliminates the need for manual calculations.

Cons

Virtual TimeClock has not caused any issues. So we are happy with the software for now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Government Administration, 11-50 employees

Less than 6 months

5.0
April 2022

City of Wewahitchka

Pros

I really like how simple it is to go back and edit entries if someone forgets to clock in or out.

Cons

It lacks bi-weekly leave tracking and there is no offline mode in case of internet loss. In the panhandle of Florida, bad weather frequently disrupts our internet connection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Sarah

Medical Practice, 11-50 employees

Less than 6 months

5.0
April 2022

Medical Billing

Pros

So far it has been very much easy to use. We have only been using it for a few weeks so time will tell what will happen in the future.

Cons

I wish there was a way to determine if a clients computer or an employee is idle.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S

Samuel

Luxury Goods & Jewelry, 1-10 employees

Less than 6 months

5.0
March 2022

A nice time clock program.

Pros

We do not face any issues using this software. Everything is simple and straightforward. In other words it is nice.

Cons

It is almost a bit too simplistic. It would be nice if it had more advanced features, although I believe some of them are available behind a paywall. Other than that there aren't many negatives. I feel the price is slightly high considering the simplicity of the app. I am not someone who frequently shops for software apps but I believe I could have found a comparable free time clock app if I had spent more time searching. However, I acknowledge that paying $250 provided me with confidence in the legitimacy of the product and the support of a responsive software company, which has proven to be accurate.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LA

Lee Ann

Medical Practice, 11-50 employees

More than a year

5.0
February 2022

Great software

Pros

The software is user friendly and makes managing reports a hassle free process

Cons

I don't have anything to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Patricia

Retail, 1-10 employees

More than a year

5.0
February 2022

Affordable / Functional

Pros

It works smoothly with QuickBooks and offers very good internal messaging and reporting features.

Cons

Calculating minutes can sometimes be confusing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jim

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
January 2022

Highly recommended!!

Pros

The simplicity of this software is the reason I am still using it for over 10 years. It does precisely what you need it to do and it is very simple to use without unnecessary complexities.

Cons

I wish they had a mobile version that allowed associates to clock in using their phones.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

deborah

Retail, 11-50 employees

More than a year

5.0
January 2022

Still learning

Pros

It is easy for all our employees to use. Even though I am still learning all the features still it is been a smooth working experience so far.

Cons

I am still learning all the features, so I am not sure about what I like and I do not.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Patricia

Real Estate, 11-50 employees

Less than 6 months

4.0
January 2022

Great Product

Pros

The software has definitely helped me a lot to manage our employees work hours and prevent us overworking with the auto clock-out feature. Also the support team was incredibly helpful in getting our company set up.

Cons

The administration side could use a visual update. We use ADP RUN and it's not integrated with your system. This is the reason I can't fully utilize the time clock exports.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Scott

Veterinary, 11-50 employees

More than a year

5.0
January 2022

Excellent time clock software

Pros

It covers all the necessary time clock and management features. Clocking in and out is easy. And it accurately tracks PTO, vacation and sick leave. Its network compatibility allows for multiple time clock stations. Updating the server and stations has significantly improved over the years and is now a simple process.

Cons

There isn't anything I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marilyn

Medical Practice, 1-10 employees

More than a year

5.0
January 2022

Virtual TimeClock Review

Pros

I absolutely love the convenience of being able to access the timeclock remotely.

Cons

I have not encountered any problems so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cindy

Building Materials, 11-50 employees

More than a year

5.0
December 2021

Virtual Time Clock is an Awesome Product

Pros

The simplicity, exceptional customer service and the low cost of the software are its few of the features among many that standout to me.

Cons

It takes some time to get the hang of how this software operates. But anything new usually feels a bit confusing at first. However It becomes much easier with continued use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachelle

Automotive, 11-50 employees

Less than a year

5.0
November 2021

Great for tracking hours

Pros

This software is user friendly and simple to set up. I use it for payroll as well as for specific jobs. Each job has its own number and employees can effortlessly switch between different jobs throughout the day. I can generate printed hours for each job, each employee or within a specific timeframe. Filtering for specific information is very simple as well.

Cons

Once a job is completed and moved to "inactive" I can't print a report for it unless I make it active again. It would be convenient to have the option to choose between active, inactive or all activities when generating reports. Also, simply making a job active again doesn't allow employees to clock back into it. They have to go through several steps for that. It would be nice to grant specific employees access to certain activities without creating a new group as viewing multiple groups simultaneously is not possible. If I want to see all users, I end up seeing past employees as well. If I create an admin group and a tech group I can't view everyone who is clocked in without switching between groups.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dave

Automotive, 11-50 employees

Less than 6 months

4.0
November 2021

New User

Pros

The ease of use when clocking in and out for employees who are not computer experts is a huge advantage. Also the absence of profiles and passwords is a major plus.

Cons

Timely implementation of new feature suggestions would be great. It would be nice if I could pay for specific features to be added to the software. One user could pay for a needed feature and other users would receive it for free in an update. Additionally, it would be helpful to gather suggestions for software enhancements from users and allow them to vote on which ones should be implemented. After all, users interact with the software daily, and their input can be valuable if utilized.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Laurie

Hospital & Health Care, 11-50 employees

More than a year

5.0
November 2021

Great Time Keeping Software

Pros

It is easy to use, the reports are accurate,and updates can be easily implemented when introduced

Cons

I can't think of anything that did not like about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rebecca

Education Management, 11-50 employees

Less than 6 months

5.0
November 2021

Time Saver!

Pros

What I really like the most about this software is its ease of use and exceptional customer service. It has saved me a huge amount of time and headaches during my pay periods. The customer service I have received has been phenomenal. In short I have not experienced issues like I do with the other softwares. In other words simply outstanding!

Cons

We have only been using this software for a month so I can't think of any cons at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Suzanne

Business Supplies and Equipment, 11-50 employees

More than a year

5.0
November 2021

Great Timeclock

Pros

I love how unproblematic it is for my employees to use this software. As a manufacturer with employees spread out, it keeps things simple.

Cons

I couldn't reliably get it to work with QuickBooks but that could be an issue on my end.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Karen

Education Management, 1-10 employees

Less than 6 months

5.0
October 2021

Time Saving

Pros

I love that this software because it is a one time purchase after that it's yours forever. Also it is much easier than dealing with all the tedious paperwork.

Cons

I just regret not having this sooner than I did. Working on this software been a great experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Earl

Education Management, 1-10 employees

Less than 6 months

3.0
September 2021

Still learning

Pros

Regarding user entry, I can't provide much feedback as I am still in the process of learning the software.

Cons

It doesn't seem to have a schedulable lunchtime (but I'm still learning so maybe I missed it).

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

L

Leslie

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
September 2021

Virtual Time Clock

Pros

The Virtual Time Clock is very much easy to set up and use.

Cons

I have no issues with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jeff

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
August 2021

Great product, easy to use, reasonably priced, easy to set up. EXCELLENT support.

Pros

The ease of use, price, features and support everything is fantastic.

Cons

I searched diligently and tried to find something to dislike but there are no dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ravi

Wholesale, 1-10 employees

Less than 6 months

5.0
August 2021

Great Time Clock Solution

Pros

It was simple to install and use. Our needs are fairly basic and this software handles them well, along with other features we have yet to explore.

Cons

None at the moment and hope so it will stay the same in the future

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marya

Marketing and Advertising, 1-10 employees

More than a year

5.0
August 2021

Simple, easy to use virital time clock. We've used it for years.

Pros

It is easy to use and the reports generated through the software are valuable and it is exactly what I need.

Cons

Nothing. It works wonderfully and perfectly suits our company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nicholas

Legal Services, 51-100 employees

Less than 6 months

4.0
July 2021

No Auto Reporting.

Pros

Switching to this software is a significant improvement over what we were doing before.

Cons

Auto reporting is not available. It is the only drawback I can point out for now

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

G

GAYLE

Printing, 1-10 employees

More than a year

5.0
July 2021

Ten years of satisfaction

Pros

This software is user friendly, intuitive and provides clear reports.

Cons

I preferred the 'old' way of viewing the lists of people clocked in and out on each side of the screen as well as the double-click method of signing in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nancy

Accounting, 1-10 employees

Less than a year

5.0
July 2021

Virtural time clock is wonderful and so easy to use. No need for punch cards or anything

Pros

I loved everything about this software, the ease of use, its simplicity and straightforwardness. No need for time cards. You simply print out the time sheets, have everyone sign them and you are done. It is a wonderful and incredibly easy to use software. I love it. Thank you so much Virtual Timeclock. It is a fantastic product.

Cons

I have nothing negative to say about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brendan

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
June 2021

A great and easy to use software

Pros

I find the software to be intuitive and very much useful

Cons

It was not a pleasant experience to have to pay for a Big Sur update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rischel

Medical Practice, 1-10 employees

More than a year

5.0
May 2021

Easiest Timeclock that runs itself

Pros

This is the simplest timeclock you will use for your employees. The feature I admire the most is that you set it up once and then forget about it. Employees can clock themselves in and out and it calculates overtime, sick leave, PTO, providing simple and easy to read reports. You can also set anniversary dates. If employees try to clock in too early for a shift or after lunch, it alerts them that it is too early. Which prevents them from clocking in until their start time.

Cons

Its said to integrate with Surepayroll but I haven't done that yet. So there might be a step that makes it difficult to use or set up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rebeca

Higher Education, 1-10 employees

More than a year

4.0
May 2021

Easy to use

Pros

I like the feature that how simple it is for staff to clock in and out.

Cons

We recently upgraded to the network version but I am frustrated that we can't access the program when remoting into our work computer. it gives us an error message. The weird part is that we can access other programs that are only accessible while remoting in. This upgrade hasn't been helpful during the COVID-induced work from home situation and we have to manually track hours.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

5

B

Brent

Education Management, 51-100 employees

More than a year

5.0
May 2021

Virtual TimeClock Review

Pros

The flexibility to deploy it on surplus equipment is beneficial.

Cons

While it offers various timecard export templates, there is no support for our HR Payroll system or the option to customize an export according to their support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kathryn

Real Estate, 11-50 employees

More than a year

5.0
May 2021

No more guesswork

Pros

The ease of use is exceptional and it allows for easy tracking of late comings and overtime, if needed. Making corrections is also a simple process. Staff can accurately track their tasks as adding them to the list is straightforward. I particularly love the customizable reports, which ensure quick and accurate access to information in the desired format.

Cons

Being non-cloud based, I can't access it while working remotely unless I have access to the computer it is installed on.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D

Diane

Farming, 11-50 employees

More than a year

5.0
April 2021

Computerized Timeclock

Pros

One of the key factors that led us to choose this timeclock software was its integration with our accounting software. It is convenient for our outdoor employees who are not accustomed to using computers.

Cons

I am aware that weare not utilizing all the features to their full potential. Since we keep things pretty basic, nothing has been frustrating or complex.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8