Total 107 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

13%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Ciro

Marketing and Advertising, 1-10 employees

Less than a year

5.0
April 2024

The Valuable Time Navigating Platform

Pros

Virtual TimeClock offers organized time management processes for effective business planning.

Cons

Virtual TimeClock has developed a flawless online time management solution that proves to be invaluable. I guess this is another pro..

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hector

Design, 1-10 employees

More than a year

5.0
September 2023

Have been using VTC since 2014

Pros

It can be utilized in various Operating System environments. This is something i like the most

Cons

I have remote staff and I wish this product could be utilized through a web based interface on phones or remote computers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sladana

Food Production, 51-100 employees

Less than 6 months

5.0
August 2023

Simple and affordable solution for users, admins and management

Pros

The simplicity of the software, free trial and incredible support makes it stand out!

Cons

I haven't encountered any major cons but perhaps the Entry editor could be made less repetitive. It would be more efficient if we didn't have to select the person to work on twice in consecutive windows. Its not a major issue, but it could be improved for better efficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jamie

Medical Practice, 11-50 employees

More than a year

5.0
August 2023

Great for Orthodontic Practice

Pros

I find it easy to use and on the occasional moments when I need assistance, the customer service never disappoints us. it is exceptional

Cons

I have no complaints whatsoever. I am extremely satisfied with all aspects of Virtual TimeClock.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joseph

Retail, 11-50 employees

More than a year

5.0
August 2023

Satisfied customer..

Pros

for the past 12 years Angie, our tech support representative has been amazing in keeping us on track

Cons

It would be great if your time clock had a smartphone application, allowing administrators like me to make changes or corrections on the go.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Automotive, 11-50 employees

Less than 6 months

5.0
February 2023

GREAT time clock!

Pros

I really like the user friendly interface for both payroll and employees. The seamless integration with QuickBooks saves us a significant amount of time and eliminates errors.

Cons

I do wish that individual users could review their entries without being able to edit them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Angel

Veterinary, 1-10 employees

Less than 6 months

5.0
February 2023

Wonderful easy product!

Pros

The best part about the software is the outstanding customer service

Cons

So far, everything is fantastic and the entire team is happy with the product. It has made tracking worker times much easier for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jill

Consumer Services, 51-100 employees

More than a year

4.0
January 2023

review

Pros

The ease of use is the best

Cons

It would be excellent if the data could be directly integrated with ADP.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

K

Karen

Higher Education, 51-100 employees

More than a year

5.0
January 2023

I love this product!

Pros

I love how easy it is to use and also easy to demonstrate to our students. The reporting features are easily accessible as well.

Cons

There isn't a single thing I dislike about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jacob

Hospitality, 51-100 employees

More than a year

5.0
December 2022

Great product overall

Pros

Time Clock works perfect and smoothly for our operations. Adding employees is not an issues at all. Also it integrates smoothly with our payroll system. From an administrative perspective, making corrections, generating reports and creating integration files for payroll are all simple tasks with the help of this software

Cons

In previous versions of the software, you could send memos to departments. Now,you have to select individuals or everyone and cannot send memos to departments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Michael

Hospital & Health Care, 51-100 employees

More than a year

5.0
October 2022

Have used for 10 years; best customer support ever

Pros

It is very much user friendly and the customer support is excellent.

Cons

It would be great if the software were cloud-based. We have experienced issues when our internet provider changes the cable modem, which requires reconfiguring port forwarding and troubleshooting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nancy

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
October 2022

Virtual TimeClock review

Pros

The installation process and usability of the product, both happened smoothly

Cons

I wasn't aware that I had to go through an approval process to change the pay week. The entire process was not made clear to me initially.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

P

paola

Hospitality, 11-50 employees

More than a year

5.0
September 2022

great love it...............would buy again

Pros

It is easy to use and work with. In short I love it

Cons

Nothing much to mention. no complaints and no issues so far.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

T

Timothy

Retail, 51-100 employees

More than a year

5.0
August 2022

Time Clock Use Made Easy

Pros

Setting it up the software was not an issue at all. Also it functions perfectly. Moreover it is convenient to review the employment history of inactive employees.

Cons

I can't think of a single negative aspect of this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Allyson

Religious Institutions, 1-10 employees

More than a year

5.0
June 2022

Perfect Software for Tracking Employee Time

Pros

Virtual Timeclock is simple to set up and use. It makes daily clock-ins and outs effortless and effectively tracks PTO and vacation hours.

Cons

At this time I cannot think of any ways to improve this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aletha

Chemicals, 1-10 employees

Less than 6 months

5.0
June 2022

Easy to Use

Pros

As the admin I really like the ease of use and the ability to review everything from my personal computer.

Cons

I dislike that the program needs to be connected to a computer that is always on and cannot be connected to a different network.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Josette

Veterinary, 1-10 employees

More than a year

5.0
June 2022

Small business choice

Pros

This one time purchase was proved to be perfect for our small business.

Cons

When performing multiple tasks, switching to the administrator role is not easily accessible.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Samantha

Construction, 11-50 employees

More than a year

5.0
May 2022

Excellent and Great value

Pros

I chose Virtual Time Clock because it checked all the boxes we have and provided everything we needed. It is easy for my team to use and access their information. The setup process is also simple and user friendly.

Cons

The software doesn't integrate with our accounting software but I was aware of that limitation. Finding a solution that offers both integration and job costing is difficult.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Food & Beverages, 51-100 employees

Less than a year

5.0
May 2022

Timekeeping 100% improved

Pros

One thing that are incredibly useful are the networking and remote viewing capabilities, along with the timeclock kiosk for entering hours. The Timeclock Kiosk is uservfriendly, making it easy for employees to learn and it ensures accurate time tracking. This is something which eliminates the need for manual calculations.

Cons

Virtual TimeClock has not caused any issues. So we are happy with the software for now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Government Administration, 11-50 employees

Less than 6 months

5.0
April 2022

City of Wewahitchka

Pros

I really like how simple it is to go back and edit entries if someone forgets to clock in or out.

Cons

It lacks bi-weekly leave tracking and there is no offline mode in case of internet loss. In the panhandle of Florida, bad weather frequently disrupts our internet connection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9