Total 107 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

13%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J

Jeff

Printing, 1-10 employees

More than a year

5.0
February 2021

Great Product

Pros

From employees perspective it is easy to use, and the reports are well designed.

Cons

It would be great if employees could log in remotely using their smartphones. I think this option is available but it might cost more than what we are willing to spend.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rick

Retail, 11-50 employees

Less than a year

4.0
February 2021

Virtual TimeClock vs Web based options

Pros

It is simple, straightforward and there are no subscription fees.

Cons

The networking addition requires ongoing attention due to random server updates from Microsoft. Occasionally, there are minor issues on users computers but they're easy to fix and the support is excellent. Still, it is something the admin has to handle.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

M

Monte

Textiles, 11-50 employees

More than a year

4.0
February 2021

Great Product!

Pros

Custom Reports is a great feature. It offers so much versatility.

Cons

No problems at all. It works as expected without any hassle.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Lori

Retail, 11-50 employees

More than a year

5.0
February 2021

Virtual Time Clocks are awesome!!

Pros

The software is very easy to use and we have multiple locations in different time zones using it.

Cons

There is absolutely nothing I would change about this software!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cory

Sports, 1-10 employees

More than a year

5.0
February 2021

CRRC Review

Pros

It is user friendly and provides a detailed breakdown of employee hours. The customer service is excellent

Cons

I need to explore further to address about the problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carla

Hospital & Health Care, 1-10 employees

Less than a year

5.0
January 2021

Great TimeClock

Pros

As an administrator I find it extremely simple to use. Missed clock-ins or outs are highlighted in red.

Cons

Nothing at all. In our first year of using Virtual TimeClock, everything is working well and is easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Penny

Hospital & Health Care, 1-10 employees

More than a year

5.0
December 2020

Virtual TimeClock Recommendation

Pros

I appreciate the user-friendliness of Virtual TimeClock.

Cons

It's quite intuitive and if I ever need assistance, Angie is incredibly helpful and knowledgeable. The features perfectly meet our needs. so there is nothing we dislike so far!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Retail, 11-50 employees

More than a year

5.0
November 2020

Great service

Pros

Virtual TimeClock is easy to use. The manager and client interface is very intuitive.

Cons

We have encountered some connectivity issues but they were all easily resolved. I do wish this service could be exported to integrate with my ADP pay services.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brandi

Law Practice, 11-50 employees

More than a year

5.0
October 2020

Great Product

Pros

This software is cost effective and fairly simple to use.

Cons

We have never been able to get the software to sync with QuickBooks. Initially I spent time with customer support trying to resolve the issue, but we couldn't fix it. Our accounts manager also attempted to resolve the issue but was unsuccessful. While it correctly adds some employees time, it fails to transfer hours correctly for others. We currently use the software solely for employees to clock in and out and then the accounts manager manually enters the hours into QuickBooks which takes a lot of time. And after so many tries, we eventually gave up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

mark

Textiles, 1-10 employees

More than a year

5.0
October 2020

Quick install

Pros

No monthly or yearly fees are required. This makes it pocket friendly

Cons

The installation process was quick and smooth. Well this is not the con and cannot mention one as I havenot found any

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T

Theresa

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
October 2020

Loyal Customer

Pros

I love the simplicity of implementation and usage. It can be customized to meet my specific needs.

Cons

My top priority would be a mobile application that works with Apple products like iPads and iPhones. In fact we're exploring other solutions that would better suit our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

K

Kyle

Furniture, 11-50 employees

Less than 6 months

5.0
October 2020

Fully Featured, Easy To Use Time Tracking Software

Pros

Setting it up was not an hassle. We had it operational in under 15 minutes. The user interface is easy to learn and intuitive. The documentation is excellent and up-to-date, making it simple to find answers to any questions. The software is fully featured, and we haven't found any major missing features. It's fully on-premise, not cloud-based, which suited our needs due to poor internet connectivity. The reporting is clear and straightforward. It's a one-time purchase, and the customer support is excellent, based in the US.

Cons

We felt the time off functionality could have been expanded to allow for slightly more flexibility in entering and tracking accrued employee vacation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

IB

INA B

Insurance, 1-10 employees

More than a year

5.0
October 2020

Truly excellent customer service

Pros

Apart from the ease of use for my team, the customer service for upgrades and computer installations is exceptional. The program saves me a significant amount of time.

Cons

I can't think of anything right now. It has been a real timesaver for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joel

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0
October 2020

Easy to Use, Affordable, Cheap to Implement, a Simple Timeclock Solution

Pros

We have the option to sign in with a simple or complex pin or username/password. For our company a simple pin is sufficient for signing in and out. Running reports to review hours is not a problem at all. We implemented it using an affordable 10" tablet from Amazon and with a wall mounted case, it looks professional. Including the software which is a one-time purchase, we spent less than $500 on a timeclock that can track as many or as few employees as needed.

Cons

I wish it had the option to send reports via email on a bi-weekly basis. Signing in and out and switching to administrative mode can be cumbersome with a touchscreen tablet. It would be nice to have the hours sent directly to our HR for review. However, if we get frustrated we can contact Redcort and upgrade to a networked edition for remote sign-in and management. I also wish the timeclock screen had a more visually appealing design, but simplicity is often better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sue

Veterinary, 11-50 employees

More than a year

5.0
October 2020

FMVH

Pros

Its easy to use for both our staff and bookkeeper.

Cons

The cost of networking the program for off site employees is quite high.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lynne

Medical Practice, 11-50 employees

More than a year

5.0
October 2020

Easy to Use

Pros

The software is highly intuitive and user friendly. It streamlines my payroll processing effortlessly. The reports are customizable and easy to generate.

Cons

My only "wish" is for the software to display the DAILY elapsed time on the home screen. It would help me manage if an employee is approaching their 8 hour limit for the day. Currently, it only shows the elapsed time of their shift segment and restarts once they clock out and back in after lunch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tara

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
September 2020

Life is so much easier with Virtual TimeClock

Pros

It offers simplicity, accuracy and time saving on payroll day.

Cons

I love everything about this program. No drawbacks whatsoever.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nikki

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
September 2020

Great investment!

Pros

Tracking employee timesheets is not a problem now and I particularly like the rounding function. We round to the nearest quarter hour, and it proves to be highly effective.

Cons

I would like to have the ability to add a 'note' to the timesheet without having to do it while clocking in or out.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

L

Lou

Automotive, 51-100 employees

More than a year

5.0
August 2020

Timeclock software that just works

Pros

Its easy to use and functions seamlessly in a network environment.

Cons

It would be nice to have biometric or RFID features for a more modern way of clocking in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brent

Environmental Services, 11-50 employees

Less than 6 months

5.0
August 2020

Virtual TimeClock was the answer for our small business.

Pros

I am impressed by how easy it is to make time corrections using the entry editor. The passcode interface adds a personal touch for the employees. Additionally the administration mode provides a quick overview of whether a user is clocked in, etc. The software is incredibly user-friendly, and the support is excellent.

Cons

I would like the software to be able to integrate with Sage 50.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10