
Virtual TimeClock Reviews
Total 107 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars85%
4
Stars13%
3
Stars2%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jeff
Printing, 1-10 employees
More than a year
“Great Product
Pros
From employees perspective it is easy to use, and the reports are well designed.
Cons
It would be great if employees could log in remotely using their smartphones. I think this option is available but it might cost more than what we are willing to spend.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick
Retail, 11-50 employees
Less than a year
“Virtual TimeClock vs Web based options
Pros
It is simple, straightforward and there are no subscription fees.
Cons
The networking addition requires ongoing attention due to random server updates from Microsoft. Occasionally, there are minor issues on users computers but they're easy to fix and the support is excellent. Still, it is something the admin has to handle.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Monte
Textiles, 11-50 employees
More than a year
“Great Product!
Pros
Custom Reports is a great feature. It offers so much versatility.
Cons
No problems at all. It works as expected without any hassle.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lori
Retail, 11-50 employees
More than a year
“Virtual Time Clocks are awesome!!
Pros
The software is very easy to use and we have multiple locations in different time zones using it.
Cons
There is absolutely nothing I would change about this software!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cory
Sports, 1-10 employees
More than a year
“CRRC Review
Pros
It is user friendly and provides a detailed breakdown of employee hours. The customer service is excellent
Cons
I need to explore further to address about the problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carla
Hospital & Health Care, 1-10 employees
Less than a year
“Great TimeClock
Pros
As an administrator I find it extremely simple to use. Missed clock-ins or outs are highlighted in red.
Cons
Nothing at all. In our first year of using Virtual TimeClock, everything is working well and is easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Penny
Hospital & Health Care, 1-10 employees
More than a year
“Virtual TimeClock Recommendation
Pros
I appreciate the user-friendliness of Virtual TimeClock.
Cons
It's quite intuitive and if I ever need assistance, Angie is incredibly helpful and knowledgeable. The features perfectly meet our needs. so there is nothing we dislike so far!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachel
Retail, 11-50 employees
More than a year
“Great service
Pros
Virtual TimeClock is easy to use. The manager and client interface is very intuitive.
Cons
We have encountered some connectivity issues but they were all easily resolved. I do wish this service could be exported to integrate with my ADP pay services.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandi
Law Practice, 11-50 employees
More than a year
“Great Product
Pros
This software is cost effective and fairly simple to use.
Cons
We have never been able to get the software to sync with QuickBooks. Initially I spent time with customer support trying to resolve the issue, but we couldn't fix it. Our accounts manager also attempted to resolve the issue but was unsuccessful. While it correctly adds some employees time, it fails to transfer hours correctly for others. We currently use the software solely for employees to clock in and out and then the accounts manager manually enters the hours into QuickBooks which takes a lot of time. And after so many tries, we eventually gave up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mark
Textiles, 1-10 employees
More than a year
“Quick install
Pros
No monthly or yearly fees are required. This makes it pocket friendly
Cons
The installation process was quick and smooth. Well this is not the con and cannot mention one as I havenot found any
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Theresa
Non-Profit Organization Management, 51-100 employees
More than a year
“Loyal Customer
Pros
I love the simplicity of implementation and usage. It can be customized to meet my specific needs.
Cons
My top priority would be a mobile application that works with Apple products like iPads and iPhones. In fact we're exploring other solutions that would better suit our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Kyle
Furniture, 11-50 employees
Less than 6 months
“Fully Featured, Easy To Use Time Tracking Software
Pros
Setting it up was not an hassle. We had it operational in under 15 minutes. The user interface is easy to learn and intuitive. The documentation is excellent and up-to-date, making it simple to find answers to any questions. The software is fully featured, and we haven't found any major missing features. It's fully on-premise, not cloud-based, which suited our needs due to poor internet connectivity. The reporting is clear and straightforward. It's a one-time purchase, and the customer support is excellent, based in the US.
Cons
We felt the time off functionality could have been expanded to allow for slightly more flexibility in entering and tracking accrued employee vacation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
INA B
Insurance, 1-10 employees
More than a year
“Truly excellent customer service
Pros
Apart from the ease of use for my team, the customer service for upgrades and computer installations is exceptional. The program saves me a significant amount of time.
Cons
I can't think of anything right now. It has been a real timesaver for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joel
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“Easy to Use, Affordable, Cheap to Implement, a Simple Timeclock Solution
Pros
We have the option to sign in with a simple or complex pin or username/password. For our company a simple pin is sufficient for signing in and out. Running reports to review hours is not a problem at all. We implemented it using an affordable 10" tablet from Amazon and with a wall mounted case, it looks professional. Including the software which is a one-time purchase, we spent less than $500 on a timeclock that can track as many or as few employees as needed.
Cons
I wish it had the option to send reports via email on a bi-weekly basis. Signing in and out and switching to administrative mode can be cumbersome with a touchscreen tablet. It would be nice to have the hours sent directly to our HR for review. However, if we get frustrated we can contact Redcort and upgrade to a networked edition for remote sign-in and management. I also wish the timeclock screen had a more visually appealing design, but simplicity is often better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sue
Veterinary, 11-50 employees
More than a year
“FMVH
Pros
Its easy to use for both our staff and bookkeeper.
Cons
The cost of networking the program for off site employees is quite high.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lynne
Medical Practice, 11-50 employees
More than a year
“Easy to Use
Pros
The software is highly intuitive and user friendly. It streamlines my payroll processing effortlessly. The reports are customizable and easy to generate.
Cons
My only "wish" is for the software to display the DAILY elapsed time on the home screen. It would help me manage if an employee is approaching their 8 hour limit for the day. Currently, it only shows the elapsed time of their shift segment and restarts once they clock out and back in after lunch.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tara
Health, Wellness and Fitness, 11-50 employees
More than a year
“Life is so much easier with Virtual TimeClock
Pros
It offers simplicity, accuracy and time saving on payroll day.
Cons
I love everything about this program. No drawbacks whatsoever.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nikki
Hospital & Health Care, 11-50 employees
Less than 6 months
“Great investment!
Pros
Tracking employee timesheets is not a problem now and I particularly like the rounding function. We round to the nearest quarter hour, and it proves to be highly effective.
Cons
I would like to have the ability to add a 'note' to the timesheet without having to do it while clocking in or out.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lou
Automotive, 51-100 employees
More than a year
“Timeclock software that just works
Pros
Its easy to use and functions seamlessly in a network environment.
Cons
It would be nice to have biometric or RFID features for a more modern way of clocking in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brent
Environmental Services, 11-50 employees
Less than 6 months
“Virtual TimeClock was the answer for our small business.
Pros
I am impressed by how easy it is to make time corrections using the entry editor. The passcode interface adds a personal touch for the employees. Additionally the administration mode provides a quick overview of whether a user is clocked in, etc. The software is incredibly user-friendly, and the support is excellent.
Cons
I would like the software to be able to integrate with Sage 50.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10