Total 617 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

D
Dan

Broadcast Media, 101-500 employees

Less than 6 months

4.0

The first few months of Workfront are promising

Pros

Exceptionally customizable, Workfront precisely suits our needs, surpassing our previous project management software. The proofing options are superb, allowing dynamic viewing, commenting, and approvals. Conversation-style updates are easy to track, with robust notifications. The feature triggering actions after others are complete is particularly liked. Budgeting and reporting functions are solid, and in-project media storage eliminates the need for third-party solutions.

Cons

Both the initial onboarding process and subsequent user adoption present significant challenges. Customization to fit our environment was necessary before the software became more user-friendly. The extensive range of features required considerable time to differentiate and understand.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

4

A
Alanna

Telecommunications, 500+ employees

More than a year

5.0

Workfront Review

Pros

Workfront simplifies tracking project progress, allowing me to stay on top of tasks needing completion.

Cons

Getting familiar with the layout and functionality takes time, and there are still moments when I'm unsure how to perform certain tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A
Allison

Marketing and Advertising, 500+ employees

Less than 6 months

5.0

Great for version control

Pros

Routing projects through multiple rounds can be challenging to track, but Workfront handles it seamlessly, ensuring the newest version is always accessible.

Cons

I occasionally struggle with determining the order of comments, and the screen sometimes behaves unexpectedly, causing me to lose my place or accidentally zoom in.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

7

J
Jessica

Higher Education, 500+ employees

Less than 6 months

4.0

Project Management with Hour Logging!

Pros

Combining task management with an hours-logged tracker, Workfront offers a unique project management solution. It caters to both simple requests and complex projects.

Cons

Setting up the software takes a long time, and the user interface isn't as intuitive as other programs on the market. While this is partly due to the program's robust features, improving usability would be appreciated.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

5

T
Tina

Writing and Editing, 500+ employees

Less than 6 months

4.0

Full of function. Not always intuitive.

Pros

Workfront is the most comprehensive content management platform I've encountered, offering features and functionality unmatched by competitors like Basecamp and Trello. Timelines, tasks, and time management features are particularly helpful.

Cons

Workfront's learning curve is intense. While our company provides support, I encounter questions daily, if not multiple times a day. Task progression isn't intuitive.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

3

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

Workfront your project management solution for large organisations

Pros

Workfront stands out as an excellent enterprise project management application, tailored for the complexities of large organizations. Its feature richness and support for different permission levels are crucial in such settings.

Cons

The setup process isn't as straightforward as expected, likely due to the high level of customization. This complexity is somewhat expected in implementations for large organizations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A
Ashley

Consumer Goods, 101-500 employees

Less than a year

5.0

A birds eye view or micromanagement

Pros

Workfront provides a comprehensive view of team tasks, eliminating the need for numerous emails detailing everyone's workload. It promotes accountability.

Cons

Delving into task details can lead to excessive micromanagement of the team. Achieving a balance requires time and experimentation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

F
Faith

Banking, 500+ employees

More than a year

5.0

It has given us ability to plan, manage, and measure work based on data

Pros

Workfront enables planning, management, and measurement of work based on real-time data, facilitating executives in monitoring work progress. The support team collaborated with us to create a platform tailored to our needs, integrating seamlessly with our daily software usage. Free trial options are available for organizations.

Cons

The vendor support team took some time to tailor the Workfront platform to our needs, but overall, it was successful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dave

Electrical/Electronic Manufacturing, 500+ employees

More than a year

4.0

Solid program for improving your workflow

Pros

Workfront is straightforward and powerful, once you familiarize yourself with it. It efficiently manages projects of any size, although some orientation is required initially.

Cons

Like many software programs, Workfront isn't immediately intuitive out of the box. While training and tutorials are available, our team's approach was more of a "jump in and start using" method, which can be challenging without clear navigation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

W
William

Insurance, 500+ employees

Less than a year

3.0

Full featured but not intuitive

Pros

Workfront provides great configurability for accurate time tracking across projects and various types of work, aiding resource management and decision-making.

Cons

Despite being feature-rich, Workfront can feel cumbersome for simple tasks. Adding projects and tasks to timesheets, for example, can be unnecessarily tedious. The search function doesn't always return relevant results without specific keywords.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

8

A
Arslan

Consumer Goods, 51-100 employees

5.0

Work Front is the one you are looking for

Pros

Workfront allows for modernizing strategies, organizing critical plans, increasing efficiency, and collecting vital data. It facilitates collaboration, task and project management, and integrates with existing software. The platform's advanced management capabilities are highly valued.

Cons

Workfront's strategy seems unrelated, and education on its use is widespread. Fully grasping it requires considerable time. The lack of branding options for enterprise customers is a drawback. While the platform's customizability is beneficial, it also requires significant time investment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

S
Shalini

Medical Practice, 500+ employees

Less than a year

5.0

Decent Product

Pros

Workfront excels in organizing project plans and facilitating prioritization. It streamlines the submission of change requests.

Cons

There are too many attributes and required fields, which may not be relevant to every department. The workflow isn't immediately intuitive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
MICHELLE

Marketing and Advertising, 51-100 employees

Less than 6 months

4.0

Lots of goodies if you know how to find them.

Pros

Workfront simplifies routing and decision-making through its integrated ProofHQ module, offering highly organized file sharing and advanced tagging functionality.

Cons

The learning curve is steep. While the software offers many useful features, mastering it often involves trial and error.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

5

Functionality

4

A
Anonymous

Not Specified, 11-50 employees

Less than a year

5.0

Excellent PM tool for an organization with internal creative management

Pros

The proof approval tool in Workfront is excellent, offering advanced user capabilities and a sophisticated interface with complex data capabilities.

Cons

Customer support isn't always helpful due to the system's adaptability to different business needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

J
Jeffrey

Consumer Goods, 101-500 employees

Less than a year

4.0

Great project management for creative and marketing departments

Pros

Workfront's digital proofing system is intuitive, offering features such as web page proofing, version control, inline comments, and progress tracking.

Cons

Workfront could benefit from improvements such as customizable forms, integration with marketing platforms for task management calendars, more intuitive Gantt charts, and user views/rights for easier project sharing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

B
Beau

Higher Education, 500+ employees

Less than 6 months

5.0

Helped Centralize Company Applications

Pros

What stands out to me about this software is its compatibility with Chromebook. Just log in to the website, and all project management tools are readily accessible. Its agile format aligns well with our company's preferences.

Cons

Following recent software updates, our team has experienced some confusion. Improved visibility of updates would enhance program navigation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rebecca

Events Services, 11-50 employees

More than a year

4.0

Planning software that helps us get the job done

Pros

This software is indispensable for our event management, facilitating timely execution and adherence to budget. Its utilization spans resource planning, event workflows, automated approvals, and operational calendar management. Customizable dashboards enhance collaboration and streamline document proofing, while robust reporting simplifies data analysis.

Cons

The platform's robustness entails a steep learning curve for new hires. Successful adoption necessitates company-wide dedication to training and maintenance.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

5

A
Anonymous

Not Specified, 51-100 employees

Less than a year

5.0

Easy to track project status

Pros

Workfront serves as a valuable tool for project tracking, providing a comprehensive view of project status, particularly effective for agile and scrum models. It simplifies adding user stories and tasks, offering clarity on team involvement and promptly notifying stakeholders of any changes.

Cons

Despite its costliness, navigating the graphical interface can be challenging. Occasionally, moving items to different phases results in incorrect placements. Additionally, the refresh and back buttons may lead to unexpected locations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

N
Nate

Insurance, 500+ employees

Less than a year

5.0

User Friendly PM

Pros

Key attributes include an intuitive and consistent user interface, customizable filters, and flexibility for various use cases, all wrapped in a lightweight user experience.

Cons

New users may find this tool's navigation confusing at first. However, it offers excellent training resources, facilitating learning.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

S
Sahil

Information Technology and Services, 11-50 employees

Less than 6 months

4.0

Best Project Management tools

Pros

Over the last half-year, I've utilized it and found its project management features outstanding for task management and tracking employee timesheets.

Cons

It's somewhat unclear when a task is assigned without specifying its related project.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10