Total 617 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

T
Tim

Hospital & Health Care, 500+ employees

5.0

Excellent Flow

Pros

Workfront excels in creating ads, marketing projects, and group assignments involving multiple collaborators.

Cons

The user interface can be confusing, and tracking certain benefits is limited in capability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sophie

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0

Yes!!!!!!!!!!

Pros

Workfront is an exceptional, adaptable system for project and resource management. It caters well to diverse organizational needs and offers continual discovery of new features.

Cons

Due to its high customizability, implementing this tool with quality can be time-consuming. Nonetheless, their implementation services are exceptional.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Very Helpful

Pros

Workfront significantly aids in addressing business issues by catering to our specific needs.

Cons

The user interface of the project itself could be more distinctive and improved.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

A
Agnes

Marketing and Advertising, 500+ employees

Less than a year

5.0

Good for enterprise

Pros

Workfront effectively organizes projects, tasks, and deadlines, with excellent integrations and calendar capabilities for external communication.

Cons

Inputting dates and working hours for tasks can be problematic at times. Including weekends in calculations could improve usability, as many users think of days in intervals of seven.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

4

D
Deana

Marketing and Advertising, 500+ employees

More than a year

5.0

Great software for team accountability

Pros

The software provides immediate insight into workflow and project status, offering clarity at a glance.

Cons

Unfortunately, the software allows too much room for user error, potentially due to our company's setup. Improved prompts for incorrect or missing information would be beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

P
Peter

Chemicals, 500+ employees

Less than a year

4.0

Technology and Collaboration will Help you Succeed

Pros

Workfront offers a robust system allowing project customization, embedding milestones, and collaboration with both internal and external partners, making it a leader in its field.

Cons

Internally, we lack a unified, cross-functional Admin who fully grasps all use cases and workflows. Establishing both a center of excellence and a centralized Admin is highly recommended.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

M
Mahonri

Railroad Manufacture, 51-100 employees

Less than a year

5.0

Great tool

Pros

It's effortless to organize tasks and apply various filters. Involved parties receive instant notifications upon any changes.

Cons

The color scheme for selected rods on the task page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

C
Chris

Airlines/Aviation, 500+ employees

More than a year

5.0

Helps Streamline Process, Create Accountability

Pros

Workfront impresses with its orderly intake process, agile project management capabilities, and customizable workflows, particularly beneficial for creative services. It fosters accountability throughout the creative process.

Cons

This software requires some adaptation. Onboarding typically involves familiarizing oneself with its terminology and customizing dashboards. While complexity may pose a challenge, it offers ample opportunities for customization.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

C
Christina

Electrical/Electronic Manufacturing, 500+ employees

Less than 6 months

5.0

So many features!

Pros

Workfront is a versatile software offering robust process management features.

Cons

The amount of material to learn outweighs the time available for learning.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

5

C
Clayton

Insurance, 101-500 employees

Less than a year

4.0

Workfront - Review

Pros

Workfront excels in project management, offering extensive collaboration features, particularly valuable for organizations in sectors like insurance.

Cons

The software may seem overwhelming initially and requires some time to master.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

Less than a year

3.0

Project Management for Enterprise Businesses

Pros

The proofing system adds significant value to managing multiple projects.

Cons

Workfront has experienced frequent downtime in the short period we've used it. Additionally, we've encountered difficulties tagging multiple users in proofs for approvals.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

7

D
Deveraux

Higher Education, 500+ employees

Less than a year

5.0

Top of the line when it comes to PM Solution

Pros

Workfront's customization during implementation streamlines workflows and enhances productivity over time.

Cons

While Workfront sets the standard for project management in creative services, it comes at a significant cost. Nonetheless, its quality justifies the price.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

Less than a year

3.0

Not Very User Friendly

Pros

It aids in project organization and adherence to deadlines.

Cons

Organizing and automating tasks can be quite intricate.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Not Specified, 500+ employees

5.0

Great Organization Tool with Useful Features

Pros

This program excels in workflow prioritization and automation, with visualized workflows and customizable reporting. The team's responsiveness to feature requests and issue resolution is commendable.

Cons

Initially, the learning curve is steep, as expected with feature-rich programs. However, there are extensive user guides available for assistance.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Robust software

Pros

Workfront's extensive customization options enhance user experience.

Cons

Getting started can be challenging without taking classes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L
Leslie

Marketing and Advertising, 51-100 employees

4.0

Beautiful product, not worth the money.

Pros

It's excellent for managing remote access to business components.

Cons

The price may outweigh the features offered. Similar features can be set up for free on a shared Google Drive account.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Excellent tool to track projects

Pros

WorkFront has been integral to my role as a Program Coordinator, offering an intuitive layout and convenient project organization.

Cons

Managing access over projects can lead to accidental task modifications. It would be preferable to have an "Edit" option before direct task modification upon clicking.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

5

P
Paul

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0

Great for large orgs, not so much for SMEs

Pros

Workfront proves to be highly effective in handling a large volume of projects with varying complexities. Its workflows ensure alignment among employees, both new and seasoned, thus mitigating risks.

Cons

It demands significant time and support to implement and maintain. Ideally suited for larger businesses capable of investing substantial time and effort. However, the results should justify the investment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

J
Justin

Non-Profit Organization Management, 500+ employees

Less than 6 months

4.0

Workfront Solution

Pros

I particularly like the ability to monitor the progress of all projects through a unified dashboard.

Cons

I desire Workfront had notifications for project progress. Transitioning from Trello, I miss being updated on project progress.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

K
Karolina

Marketing and Advertising, 11-50 employees

Less than a year

5.0

The best work management software with a lot of features

Pros

Workfront provides a single platform for managing all tasks efficiently, offering various features such as dashboards, issue tracking, and document management, thereby enhancing productivity and visibility.

Cons

The option to edit a posted comment isn't available; you can only delete it and post anew.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10