Total 617 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

J
Jake

Internet, 101-500 employees

Less than a year

5.0

Awesome software!

Pros

Workfront excels in organization, template-based bulk edits, reporting, and community engagement.

Cons

Difficulty in tracking task updates, coupled with affordability concerns for businesses of varying sizes, and a steep learning curve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

C
Christian

Computer Software, 101-500 employees

Less than 6 months

4.0

Workfront

Pros

Workfront aids in workflow organization, learning curve management, and deadline tracking, significantly facilitating team collaboration.

Cons

There's no reason to doubt its greatness; it's truly an excellent app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

Less than a year

5.0

Workfront Keeps Everything in One Place

Pros

Workfront's versatility in timeline management, document handling, and meeting tracking streamlines project management.

Cons

Recent updates to Workfront's layout and user experience have resulted in a smaller timeline review window, making it harder to view everything at a glance. Rectifying this issue would be appreciated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

N
Naufal

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

One Platform to Rule Them All

Pros

Notable features include support for recurring projects, customizable reports, responsive customer support, a vibrant community, detailed project workflows, and easy conflict resolution.

Cons

The home screen elements could benefit from a redesign to simplify the initial setup process.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

5

J
Jesse

Broadcast Media, 500+ employees

Less than a year

5.0

I Love Workfront

Pros

Workfront's ease of navigation and communication fosters collaboration on projects, providing ample options and intuitive usability.

Cons

There's not much to dislike about Workfront. However, a minor redesign of its interface could enhance its aesthetics.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

J
Justin

Internet, 500+ employees

Less than a year

4.0

Good project management tool

Pros

The accessibility of Workfront across devices and responsive support are notable features.

Cons

The search function can be confusing, making it difficult to quickly identify the right campaign.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 11-50 employees

4.0

Lots of features but on the expensive end

Pros

Workfront offers a plethora of beneficial features for digital agencies, including robust project management workflows and task creation capabilities.

Cons

It's relatively pricey for this type of software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

V
Vincent

Pharmaceuticals, 500+ employees

More than a year

3.0

Suggestions for greater adaption

Pros

Workfront provides numerous features to address modern work management needs, with integrations to other applications.

Cons

Staying updated with upcoming features, learning, and implementing them can be challenging. Introducing intensive training packages for significant product releases or some form of accreditation could enhance adoption and familiarity with product updates.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

M
Marina

Banking, 500+ employees

Less than a year

4.0

My Workfront experience

Pros

The project features are comprehensive, enabling management of tasks of all sizes, stakeholder assignments, customizable project processes, and reporting. Additionally, upcoming features like the Workfront library promise enhanced efficiency and integration.

Cons

Setting up reports can be difficult.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

8

Functionality

4

S
Sarah

Pharmaceuticals, 500+ employees

More than a year

4.0

Project planning

Pros

Users appreciate the ability to customize everything within the system, making it tailored to specific tasks and teams. The reporting functionality is user-friendly and supports various functions.

Cons

The majority of guides and training are geared towards marketing and creative industries.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

J
Joe

E-Learning, 51-100 employees

More than a year

4.0

WF Review

Pros

Workfront's reporting capabilities are robust, offering custom fields and forms to tailor the product to specific needs, along with resource management tools.

Cons

The learning curve can be steep, and the user interface can pose challenges.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

R
Roisin

Information Technology and Services, 500+ employees

Less than a year

4.0

Workfront review

Pros

It consolidates all work under one platform, streamlining processes.

Cons

Reviews containing PDF comments are currently cumbersome.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

5

T
Thomas

Food & Beverages, 500+ employees

More than a year

5.0

Tool for workmanagement

Pros

Its flexibility allows for the adoption of diverse work processes into the Workfront system.

Cons

Managing main and sub-projects isn't straightforward.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
Kasia

Online Media, 500+ employees

Less than a year

4.0

Workfront review

Pros

Its scalability suits large organizations well, providing excellent customer experience and flexibility.

Cons

Initial overwhelm due to complexity and uncertainty about where to begin with training.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

N
Noel

Facilities Services, 500+ employees

Less than a year

4.0

Resourcing is awesome!

Pros

Resource management is efficient and easy to handle.

Cons

Further development required for Project Planning functionality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J
Justyna

Real Estate, 500+ employees

More than a year

5.0

Workfront for Digital Marketing

Pros

It effectively organizes all files, comments, and updates.

Cons

Managing notifications can be frustrating, and the dropdown options aren't easily customizable. Routing queues could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E
Elodie

Hospital & Health Care, 500+ employees

Less than a year

4.0

Powerful tool

Pros

Workfront is powerful yet user-friendly, with plenty of features to explore and set up.

Cons

Setting up Workfront according to preferences is complex and time-consuming, with limited customization options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

D
David

Machinery, 500+ employees

More than a year

4.0

Workfront

Pros

We opted for Workfront due to its user-friendly nature out of the box, enabling us to configure it without external consultants for every change or new report.

Cons

It lacks flexibility in certain areas, particularly charting compared to Excel.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A
Ashutosh

Information Technology and Services, 500+ employees

More than a year

5.0

Workfront an ace

Pros

Users appreciate the user interface, ease of use, and feature set.

Cons

Issues with technological glitches, bugs, and slow product response.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

L
Lina

Medical Devices, 500+ employees

Less than a year

4.0

Can WorkFront fulfill all our company's needs?

Pros

The recent update integrated training and customer support into the same easily accessible platform.

Cons

The reporting isn't intuitive; understanding how reports are created can be laborious. Simplifying the process would benefit users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7