Wholesale, 500+ employees
More than a year
“Easy and complete tool”
Pros
The user-friendly interface, along with comprehensive task management features and communication plugins, makes it easy to use.
Cons
Initial confusion resolves with hands-on experience, leading to a perfect understanding.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
5
Media Production, 1-10 employees
More than a year
“Workfront for companies”
Pros
It excels in managing intricate projects and facilitating communication among teams.
Cons
The site and app lack user-friendliness, requiring time to get accustomed to the layout.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Pharmaceuticals, 500+ employees
More than a year
“collaborative cloud based platform for truly transformative work”
Pros
It serves as our main system for all marketing work, offering complete transparency and enabling collaborative efforts across multiple organizations, including agencies.
Cons
The user interface can be perplexing.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Telecommunications, 500+ employees
Less than a year
“So far so good”
Pros
Workfront empowers us with full control over process development. Its reporting functionality enables real-time tracking and multiple work tracking methods.
Cons
Inability to customize email notifications and limited analytics are shortcomings. Customizing and validating custom forms is also limited.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Consumer Electronics, 51-100 employees
More than a year
“Customization functionality”
Pros
The ability for customization and reporting is highly appreciated.
Cons
Enhancements needed in usability, particularly in achieving a cleaner and more efficient utilization of screen space.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
10
Functionality
7
Marketing and Advertising, 500+ employees
Less than 6 months
“Easy to use and great for staying on top of things”
Pros
Provides clear task assignments and ownership, improving organization and efficiency.
Cons
Overall satisfaction with no negative experiences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pharmaceuticals, 101-500 employees
Less than a year
“The possibilities are endless”
Pros
Once mastered, Workfront streamlines nearly every aspect of project-related processes.
Cons
Lack of adequate training can be daunting, considering it involves a completely different workflow. Recommend taking it slow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Internet, 500+ employees
Less than 6 months
“Workfront Review”
Pros
Workfront offers highly customizable functionalities, including picklists.
Cons
Implementation and usability pose challenges.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
5
Functionality
3
E-Learning, 51-100 employees
More than a year
“WF Review - great”
Pros
It provides an integrated solution with simplicity for basic users and excellent support.
Cons
Test mode is difficult, not suitable for everyone. Challenging to further develop solutions.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Hospitality, 101-500 employees
Less than a year
“Workfront Review”
Pros
It provides clarity and transparency, facilitating smooth collaboration and communication.
Cons
Users often find themselves confused due to multiple options leading to the same results, such as commenting on both proofs and documents.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Utilities, 500+ employees
Less than a year
“Workfront review”
Pros
Workfront offers several benefits, with a user-friendly interface and desired functionality.
Cons
Setup and usage can be challenging due to the tool's extensive capabilities. Resourcing functionality lacks depth and ease of use, leading to adoption issues.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
8
Functionality
7
Telecommunications, 500+ employees
“Good portfolio tool”
Pros
Notable strengths include visibility, reporting capabilities, ease of use, KPI tracking, and collaboration.
Cons
Lack of risk proximity tracking is a drawback.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Leisure Travel & Tourism, 500+ employees
Less than 6 months
“New to Workfront”
Pros
Highly adaptable and easy to use, facilitating integration with other tools in the organization.
Cons
Limited experience with all areas converted, currently only using intake functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Financial Services, 500+ employees
Less than 6 months
“Great for managing the work”
Pros
Workfront facilitates cross-functional collaboration, centralizing documents and communication for easy management and continuous optimization of project duration.
Cons
Complex setup for different departments can hinder organization-wide adoption.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Computer Software, 500+ employees
More than a year
“2 Years in...”
Pros
It's user-friendly for both new and advanced users, with online training resources presented clearly.
Cons
Lack of automatic project updates for all involved unless explicitly tagged, e.g., @joebloggs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Management Consulting, 51-100 employees
More than a year
“One stop shop”
Pros
Workfront offers personalized experiences for different user personas, with seamless integration capabilities through various systems like email.
Cons
Limited branding options for enterprise clients.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Utilities, 500+ employees
Less than 6 months
“Workfront Review”
Pros
Workfront provides a centralized platform for viewing all projects.
Cons
Creating reports can be overly complex, requiring additional time in training to master.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Telecommunications, 500+ employees
Less than 6 months
“We are bespoking our Workfront delivery to fill an industry gap”
Pros
We successfully implemented this project in about 3 months, replacing our previous SharePoint solution seamlessly. Now, we're exploring how Workfront can further benefit our business, including integrating corporate PPM tools and other relevant toolsets through Fusion.
Cons
We have numerous ideas on aligning this software to support Portfolio Security processes, potentially a niche opportunity for Workfront in an untapped market.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 500+ employees
More than a year
“Rollout”
Pros
The administration is user-friendly and easy to navigate.
Cons
Convincing users to utilize default settings is a challenge; they prefer customization for everything.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Utilities, 500+ employees
Less than 6 months
“Workfront Review”
Pros
The tool's extensive features and customization options for both administrators and end-users enhance the user experience.
Cons
Integration with other tools like Proof needs improvement for a smoother end-user experience.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8